Tata Sky Complaints & Reviews

I cannot watch sports channels on the mobile app. Th8s facility was available earlier but even after recharging my account, i cannot watch the ipl matches on the go.
On calling the helpline number, i am told that sports cannot be viewed on the mobile app and i should download hotstar. I find this strange as i have been seeing one day matches as recent as 25th march.
Need a solution to this at the earliest....

Dear Customer service Manager,

I am very disappointed for your initial service for new connection. I am so frustrated from your customer service provider. They does not support to their customers. I am regularly following up for my tatasky HD new connection for yesterday. I have ordered new connection of tata sky and i was already paid tata sky HD amount i.e., Rs. 1590 at 12:30 pm yesterday, April 08, 2018. But till date nobody...

I jayram naragude registered my invoice i'd of tata sky 221286 dt 06 sep 2017 on 6 april 2018 for booking of holiday package for goa, i don't no whether it is registered or not please help me on contact no. [protected]
I want booking for only goa beach for 3 days only can you give me or
I want booking for tiru pati pilgrims or manali can you give me...

I have subscribed for tata sky hd box on 8 Apr 2018.
I took subscription from one of the tata sky dealers in my area.
The online subscription is rs. 2000 for hd box with first month recharge .
The dealer has taken rs. 2500 with 1 month free HD RECHARGE.
The fact is that after RECHARGE of HD CHANNELS MOST OF THE HD CHANNELS ARE ASKING FOR SUBSCRIPTION.
KINDLY take action against this issue.
TATA...

Sir/madam

On 6th april 2018 at 20.16 i had complained under complaint no 14551laa that our tatasky is not working but till time nobody came to resolve the complaint. Why so time?
Why i should give payment of these days. I am suffering a lot. Why tatasky is so unreasonable? Why not some technical is coming to resolve the problem? Or tell me that our technical is no perfect to resolve the problem.
Please resolve...

Sir,
I am waiting for my refund from 07 feb to till date. Last time i was complaint and my complaint id is 1901182 for your reference.
Please help me, i didn't get any reply from tata sky. If i was called to tata sky customer care they told me every time we will solve as soon as possible and your complain is in progress.
Tata sky id [protected]

Regards
Nilkanth...

Today i called her to give me a new connection and requested to please send them to install at 06.00 pm. She said yes and m trying calling her till 09.00 pm. Phone ([protected]) was ringing but she didn't replied. (Its not that she was not there she was there as after a minute phone was busy till next 10 minutes).
Her lethargic approach towards work may lose customer ike me those who willingly want to be a part of tata sky.
br...

The recharge happened today. Even after 1 hr, the service is not on. When tried to reach support team, automated service continuously communicated that i am their critical customer and call will be supported in a minute. At last one service person picked up after "10" minutes.

Spoke to support team member, and he mentioned there is a technical fault. So even after recharging, services did not come and billing cycle started...

This is with respect to my Tatasky id (mentioned above)..

There was an issue with our tatasky network last Friday late evening.. In spite of a hot summer day.. The screen displayed the message, "there is an issue with your network because it must be windy or it must be raining"

Nevertheless, we logged in a call and mentioned to the team concerned that there is an issue with the network.. Your colleagues tried...

My service id is [protected].

I have contacted your service care for several times. For all the time i was put on hold for more than 25+min. Do you thing we are stupids here waiting for your response.

There are call duration charges too. Finally no response from your rnd but money got deduction for the cal..
If you people are not capable not intrested please stop your service.

Do you thing...

Subscription ID : [protected] . I want to cancel my tatasky connection and move on to something less pricey because their prices are too high.
They also indulge in unethical and illegal practices by charging HD access fee. I have been a tatasky customer for over a decade and given so much business to them over the years and yet the treatment I received from their end is horrendous. I asked them to discontinue my connection from May...

Tata sky please do change my name and phone number i have lost my rmn number and i want to register new number .there is no proper response from ur customer service .you just recieve the call for call rates but nothing else works.pleas improve your customer service and make it toll free....

Smart card showing error when we insert the smart card it showing error it showing the digicard may not insert properly take out the digicard gently and insert it kindly hold the digicard with the arrow side up pointing towards the set top box and insert into the slot... That type showing so plz need a help now our connection was of because of due to reacharge over...

As per aid running on Tata sky channel no.100 regarding recharge offer on INR 299+more if done then INR 30 will be credited.The same had not been done from past 7 days.Call disconnected by service executives and those answering make false promises. Already spent more money on calls. Who is going to compensate for the same. Subscribe ID- [protected]....

Yesterday my tv and set top box was working properly. Today, i. E 05 april 2018, i got a message on my tv screen as "this is the wrong card for this set top box (Pairing error) nds no.[[protected]
1 ] digicard id is[[protected]]"
My subscriber id is [[protected]]" with a blank screen.
I contacted customer care but they are saying that they will send a technician which will be charged from me.
Why...

Two months ago tv picture was breaking up. Called tatasky. Their rep told us our set-top box was defective and unrepairable. Sold us a new box for rs 900 and took away the old box. Problem persisted. It appears set-top box was okay just a minor abrasion of antenna cable. Second rep repaired it and assured no charge. But we are being billed rs 250 for this. So now, just so that reps make their commission we have to pay 1150 for a fault i can...

I was charged rs 300/- for setter box connectors and mr yogesh yadav said that mr rajesh who handles the work in goa told yogesh that no-bill is to be issued. This looks very dubious. Tata is an international trusted name of great repute. I feel this is weird. Please look into the matter.
Pastor bertie coutinho.
New connection today
447, ararim, porvorim, goa 403501.
Mobile no [protected]
Land line [protected]...

Have been getting this error since i recharged this morning. Kindly resolve it at the earliest. The details of what appears on the screen once i try to browse theough channels is what i have typed below:

This is the wrong card for this set top box
(Pairing error)
Nds no:[protected]
Digi card id:[protected]
(14)

And also what would be the procedure to upgrade to tataskyhd...

I didn't use the service for 4 months. Then i recharged yesterday but it is not working.
On the tv, there is just a blank screen with a message : "this is the wrong card for this set top box (Pairing error).
My subscriber id is [[protected]]
Please resolve this problem as i trust your good company. I am a loyal tata sky consumer.
Thanks....

I’ve been using tata sky since 4 years. Since 1st march 2018 i’m facing a problem of set top box shutting off automatically. I made a complaint many times every time i’ve to do master reset. This continued for 15 days. Then a technician visited and he has done software reset and assured that problem will not come again. But after 2 hours again same problem was there. I again called customer support then they said you need to change...