TCL — 65" led smart tv

Address:Andheri, Mumbai City, Maharashtra, 400059
Website:TCL.com

I have purchased a 65" led smart tv of tcl brand through amazon whose manufacturer warranty is for 18 months. Within 20 days of purchase we show that the panel of the tv is damaged for which we raised a complain on 13/11/2019 wide complain no in[protected] and the service engineer of the brand confirmed the same that panel is damaged on 15/11/2019. After confirmation from service engineer tcl themselves raised a new complain vide complain no in[protected] dated 16/11/2019 and they where supposed to repair it within 7 days but till today it is not been repaired nor they are giving service denial letter.
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LED TV 50'' Not installed yet
Purchased from Reliance Store Firozpur Road Ludhiana on date 24.12.2019
Tcl 4k smart TV, 55g500 model
these TV model is not supporting USB 2.0 pendrive .
so please clear these problem

Voice control option is not working ..so many time I pair the voice control service ..but still shows pls trying after sometime..and ads is on my TV display.this ads is not removed.so please solved this probelam.TV model no:43S6500FS

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    Andheri, Mumbai
    Maharashtra
    India
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