[Resolved]  Telangana Southern Power Distribution Company [TSSPDCL] — meter stuck up. charged too much bill.

Address:500008

Hi,

Myself pattan. I live in shaikpet.in my flat the meter was stuck up and i found it during last month (August-2017) once i received the bill. Immediately i informed to the line man who distributes the bill. He came this month (Sep-2017) and said the meter is stuck up and need to replace new one. He said the average will be calculated and charged for two consecutive months.
He charged and gave rs. 2075 bill at my home. I was dump stuck by seeing the bill. I called and asked him and then he said the average will be calculated based on the last 6 months, and takes 3 highest bills in the 6 months and calculate the average. This is unacceptable. During summer obviously we use more electricity for ac/cooler.in july our consumption was only rs. 411, and before that it was rs. 412. That is our average usage of electricity. How come i am charge rs2000 for two months.

I went the sub division near 7 tombs, the assistant to ae said that this is how it works and we cant do anything. If you want you can use as much electricity you want till we replace the meter, it will not change anyway.

I went to division office at rethibowli, and there they said write a letter to ae, take the answers from ae in written form, and then write another letter to superintend here. What the hell are these letters. I should spend all my days to get these letters only?? This is another example how government servants behave.

It is clear evident that we are exploited. Please charge for what i have used. Why are you charging so much and asking me to use how much you want!!

Please the meter details as below:

S no: b3011365
Usc:[protected]
Meter no: 19032783
Addr: 8-1-299/109
Al-hamra colony
Shaikpet
Ero: rethibowli
Sec: shaikpet
Area code: 080111
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Nov 12, 2017
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear consumer,

We have informed ADE/OP/Rethibowli [protected] to look into your issue and address it

Regards,
TSSPDCL
Complaint comments 

Comments

Hi,

Did they provided any solution for your issue? I'm also facing similar issue..
Hi,

Did you find any resolution for this matter? As we are also facing the same problem. This month we got high bill because of a stuck up meter and don't know how to proceed further. Please let me know.

Thank you so much in advance.
Erratic Billing by TSSPDCL on 02.01.2022:
Please see the latest bill, Billing History, Consumption History and Payment History for Consumer No.[protected]. Its average consumption is around 16 units with bill amount per month is around Rs.50 till November 2021. Meter was struck up in December 2021 and TSSPDCL charged Rs. 101, i.e., almost double. All these bills were cleared. The meter was changed in December 2021 and its reading on 2.1.2022 was 3 units only, but they charged Rs. 4513 which is obviously absurd and shocking. Submitted online complaint also but not yet solved. Request to solve it at the earliest. Relevant images are attached.

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