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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Last updated May 2, 2024
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 117

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S
Srinivas Damtam
from Mumbai, Maharashtra
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Money not refunded till now

Address:Hyderabad, Andhra Pradesh, 500072
Website:www.tsrtconline.in

I have Booked a ticket frm hyderabad to chennai below i have given the details of the same.
Ticket No : 48850757 Uid Number : 7685
Service Code/Name : 1326 / BHEL- CNI From :BHEL To : CNI
Pickup Point : L.B.NAGAR Date of Journey : 17-Jan-2016.
I have sent Mail to cancellation due to system they are not able to do from their end. Hence i have sent a mail on 15th morning. But tilldate i have not got the refund.br...
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Vamsi Sriram
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not being processed

Address:Hyderabad, Andhra Pradesh, 500011
Website:www.tsrtconline.in

I've booked two tickets on Jan 11, 2016 for to and fro journey Hyderabad to Pune.

Date of journey Hyd to Pune: Jan 15, 2016

Ticket No : 49303763 Uid Number : 1066

Date of journey Pune to Hyd: Jan 17, 2016.

Ticket No : 49303764 Uid Number : 9733

My TSRTC compaint no: 309583

I've called the customer care on Jan 14, 2016 for cancelling the tickets....
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M
muralikrishna govindu
from Visakhapatnam, Andhra Pradesh
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Ticket cancellation not done and not got that refund

Address:Hyderabad, Andhra Pradesh, 500032
Website:www.tsrtconline.in

I have Booked a ticket frm chennai to Hyderabad below i have given the details of the same.
Ticket No : 48921015 Uid Number : 6651
Service Code/Name : 1327 / CNI - KPHB From :CHENNAI To : BHEL
Pickup Point : CHENNAI CMBT Date of Journey : 16-Jan-2016.
I have sent Mail to cancellation due to system they are not able to do from their end. Hence i have sent a mail on 15th at 11.30 A.m. But tilldate i have not got...
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S
Siva tech
from Vasai-Virar, Maharashtra
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Misbehavior and worst service

Address:500003
Website:Tsrtc.gov.in

Dear sir, Mr venkatesh named conductor of tsrtc on 19-1-16 bus from kechipalli to bhongir early morning 5.30 am bus completly miss behavioring. Using. Walghar Languages. Complaint echuko evadu emi navi emi pikaledu ani walghar Languages use chesadu. Please take action and train him...
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R
Rajani D
from Kakinada, Andhra Pradesh
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Worst service

Address:Hyderabad, Andhra Pradesh, 500085
Website:TSRTC

I just got an un reserved seat at uppal stop in Hyderabad to go hanmakonda which is told as unreserved by the conductor, after few mins before starting of bus he said to get down, as it is reserved..why can not take full list of reserved seats before leaving the MGBS bus stop and close the reservation..is it appreciable to do such things to public who are waiting for a long time at the roads...such a pity..while can not update themselves...
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D
Dhanesh Kumar Jallepalli
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Not going some stages

Address:Hyderabad, Andhra Pradesh, 500072

This is to inform you that today morning I was journeyed bus no 28z0621 musheerabad depot I was taken ticket for rahmathnagar but bus not went rahmathnagar driver took shortcut way to go borabanda. This is not service.. DRV:104302 CND:206927...
+1 photos
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R
rohini.cindam
from Visakhapatnam, Andhra Pradesh
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Reg: arrival of express buses at sangareddy depot from sangareddy to pantancheru

Address:Medak, Andhra Pradesh, 502001

Dear sir/madam, We would kindly know the timing of express buses that would arrive sangareddy towards patancheru as we are facing problem at office hours. Most of the express buses are starting after 8.30am due to this we are getting late to office. Please look into the matter, and do the needful to us ( Passengers ). Thaning you, C.Rohini....
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Address:Hyderabad, Andhra Pradesh
Website:tsrtconline.net

The conductors in the local city buses of TSRTC have started this organised practice of not returning the change after issuing a ticket if you give them an amount higher than the ticket amount. They always prefer to write the balance amount in the ticket slip, secretly hoping that the passenger forgets about taking the change in the hurry while alighting from the bus. If you ask for them for the change while taking the ticket or in the...
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Bathini Anil Kumar
from New Delhi, Delhi
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I lost my driving license dlfap 03694002008 in hyderabad on 19th dec 2015

Address:Rangareddy, Andhra Pradesh, 500072

Dear Sir, While I was in bus I lost my wallet which has my credit cards, Debit card and Driving license DLFAP[protected]. I want to reapply card. Could you please file FIR. Thanking you so much. Regards Anil Kumar Bathini...
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S
Surya24
from Hyderabad, Telangana
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Driver's irresponsibility not halting at right point

Address:Rangareddy, Andhra Pradesh, 500018

Dear TSRTC Management, I am travelling in hyderabad since so many years, there is slight change in the traffic but, coming to RTC Driver' they are doing great but they have to change few more things. Please Note these points in high rating. 1. Buses should maintain approximate +15 or -15 minutes timings 1. Drivers are not stopping at right place. they are stopping in middle of the road. Because of it results in traffic blocks. 2....
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Address:Adilabad, Andhra Pradesh, 504001

For this transaction Amount has been deducted twice. could you please verify and process the refund. Inline image 1 Ticket No : 47262632 Uid Number : 3547 Service Code/Name : 7905 / ADB - MGBS On Thu, Nov 12, 2015 at 3:24 PM, wrote: Onward Journey Ticket DetailsOnward TELANGANA STATE ROAD TRANSPORT CORPORATION Hyderabad - 500020, TELANGANA, India. Telephone No. : [protected] e-Mail : online.[protected]@tsrtcbus.in Homepage :...
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Address:Hyderabad, Andhra Pradesh
Website:rtc.telangana.gov.in

I am daily commuter TGSRTC buses in Hyderabad. I have been using RTC services since 6 months to travel from mallepally to narayanguda. In morning there are two direct buses to narayanguda which run on route no. 139. But there are no direct buses after 5 pm up to 8 pm. Hence I have to take bus upto secretariat and from there I have to wait for 5M of cantonment (CNT) depot which used to come at least twice every hour. There used to be three...
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Address:Hyderabad, Andhra Pradesh
Website:www.tsrtconline.in

I tried to book ticket using TSRTC Website I entered my card details and amount got debited from my bank account but the transaction failed at TSRTC, which is not fault of customer but then while refund 2.5% of payment gateway charges are being levied on to the customer which is not fair and full refund with out any deductions should be given on failure transactions. The same is mentioned in terms and conditions. But is it fault of customer...
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Address:Hyderabad, Andhra Pradesh, 500028
Website:TSRTC

I boarded the bus number at Shamshabad: AP 28Z 4820 and took ticket to Lakshmi Nagar, Hyd. The bus driver was very rude and did not stop the bus at Lakshmi Nagar bus stop. He stopped the bus at Mehdipatnam, which is nearly a KM away from Lakshmi nagar. I'm a girl and had to walk all the way from Mehdipatnam to Lakshmi nagar, late in the night. When I asked him to stop at Lakshmi Nagar, he said that he wouldn't stop and behaved rudely. When...
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R
Richard oliver
from Hyderabad, Telangana
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Balaji nagar 24b buses timings and very few buses

Address:500087

Heloo.. sir am richie.. resident of balajinagar.. where 24b goes... am a polytechnic student ... though buses that flow through this place...we public face a lot of problem.. all the buses get packed because no bus comes in time.. we are getting late to our place every day...we got to wait for more than 1 and an hour or 2 hours for buses... just got fed up with trc... not even a day bus comes in time... rtc is providing very bad service......
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A
Abhinavp
from Bengaluru, Karnataka
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Refund

I had canceled my bus ticket from bangalor to hyderabad on[protected] .I had not yet received the refund amount in my bank account . Ticket no 47673765 REFRENCE NO.: [protected] BANK REFRENCE NO.: 44984818 STATUS: Refunded REFUND AMOUNT: 525.00...
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S
swarajyamy
from Hyderabad, Telangana
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Misbehaviour of driver

Address:500072
Website:consumer complaints

I checked into TSRTC City Bus On 19.11.2015 at 11.15 am at Madinaguda(D. Ieeptisri Nagar). I purchasd a ticket upto Sumitra Nagar. I stand up and went near the driver cabin before the bus stop came but he did not stop the bus and tokk the bus upto Kukatpaly Village Bus stop and then stopped there and asked me to get down. I am supposed to go to Vivekanand Nagar Colony that is why I entered into ordinary city bus because there is no bus stop...
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M
Murty Nekkanti
from Hyderabad, Telangana
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Abuse and physical assault by city bus driver

Address:Hyderabad, Andhra Pradesh, 500048

Dear Sir!
At about 9:50 am on[protected]Wednesday) at Rethibowli Chowrasta, Hyderabad, a city bus bearing registration number AP29Z 3948, has hit the left side of my car, when the driver has steered the bus suddenly towards his right without any indicator.
When I have questioned him, he started abusing me and got the bus to the extreme right thus blocking my way. The driver got out of the bus and started abusing me and my...
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V
Varanasi Aditya
from Gurgaon, Haryana
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Irresponsibility of a station manager

Address:Hyderabad, Andhra Pradesh, 500060
Website:www.tsrtconline.in

Hi,
I have booked ticket for my brother from chennai to hyderabad on Garuda Sevice 1327. Bus started from CMBT at 9:00 PM and after 11 hours bus didn't even covered a distance of 200 Kms. We were very worried. After 24 hours we went to Central Bus Stand in Hyderabad to enquiry about bus status since my brother mobile was turned off. Being a Headquarters for Telangana State Transport we expected proper response from them such...
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#anonym
from Coimbatore, Tamil Nadu
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No buses from gachibowli to mehdipatnam

Address:Hyderabad, Andhra Pradesh, 500080
Website:TSRTC

We are facing severe scarcity of buses from D L F Circle to MP from 5:30 pm to 6:30 pm. I request you to make slight changes in the timings of 216 and 217 during peak hours at evenings. Also there aren't any Deluxe metro buses in the evenings. So, i kindly request you to bring about the above changes as early as possible.
Thanking you...
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