Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

నమస్కారం అండి. నేను ఈనెల 22.12.2022 వ తేదీన కాకినాడ నుండి హైదరాబాదు ప్రయాణం చేయడానికి నా మరదలు అయిన కుమారి Kkd swarna rekha, 23 years కి ది 17.12.2022న ఒక టికెట్టు కొనుగోలు చేశాను. ఆ టికెట్ నందు బస్సు 22వ తేదీన కాకినాడ బస్ స్టేషన్ నుండి సాయంత్రం 6:30 కు బయలుదేరుతుందని ముద్రించి ఉన్నది. మేము సదరు 22వ తేదీన సాయంత్రం 5:40 నిమిషాలకు మా ఇంటి దగ్గర నుండి కాకినాడ బస్టాండుకు సాయంత్రం 6:10 నిమిషాల లోపు అనగా 6:30 కి ముందుగానే చేరుకున్నాము. కానీ ఈ లోపు సదరు బస్సు నందు విధులలో ఉన్న మీ సిబ్బంది మా మరదలు (passenger) [protected]కు మూడు పర్యాయములు ఫోన్ చేసి తొందరపెట్టి, వత్తిడికి గురి చేసియున్నారు. కానీ బస్సు బయలుదేరడానికి ఇంకా సుమారు 40 నిముషాల సమయం ఉన్నప్పటికీ, సదరు సిబ్బంది ప్రయాణీకురాలుకి మూడు పర్యాయములు ఫోన్ చేసి తొందర పెట్టి, ఒత్తిడికి గురి చేసినారు. మేము బస్సు బయలు దేరాడానికి ఇంకనూ సుమారు 20 నిమిషాలు సమయం ఉండగా కాకినాడ బస్టాండుకు చేరుకుని, బస్సు ఎక్కించినాను. బస్సు ఎక్కిన వెంటనే సదరు బస్సు బయలుదేరటానికి ఇంకా సమయం ఉన్నప్పటికీ సుమారు 15 నిముషాల ముందు బయలుదేరినది. సమయం ఉన్నప్పటికీ కూడా ప్రయాణికులను ఒత్తిడికి గురి చేయడం ఎంతవరకు సమంజసం అండి. ఆ సమయంలో మాకు ఏదైనా ప్రమాదం జరిగితే ఎవరు బాధ్యత తీసుకుంటారు. ఈ ఆరోపణకి సంబంధించిన తగిన ఆధారాలు (ఫోటోలు వీడియోలు, డేట్ ఉన్న geo లొకేషన్ ఫోటోలు) నా వద్ద ఉన్నవి. అవసరం అయినచో చూపగలవాడను. కనుక ఈ విషయం పై సంజాయషీ ఇవ్వాలి అని కోరుచున్నాను. నా పేరు హనుమంత్. నా సెల్ నెంబర్ [protected]. కాకినాడ.

As the bus was already full and the conductor keep printing tickets even after seat full and there were many drinkers who disturbing the other passengers and I was witnessed this type of behavior.
A drinker started shouting at me when I asked to don't split on my luggage
Really this is a bad experience i never see earlier

250/49 bus is not stoping daily at NMDC bus stop and there is no proper time management...very rash driving without stopping at bus stop...we need to stand in bus stop for 45 min..and then we get the bus but if bus I not stopping it is very irresponsible of the tsrtc

My bus was at 9:20 and I reached the bus at 8:55 but the conductor and the driver were very rude to me and the way of talking was very bad he said I am late

Tirupati to Hyderabad
Dec 21, 2022, service number 1118
Complaint: the quality of the bus is very very poor. Compared to APSRTC,
1. The video is also not working,
2. the price is 20% more than APSRTC.
3. Quality of this bus is 3 out of 10
4. Travel time is 25% higher.
I am and from Hyderabad and preferred to travel through TSRTC (even though there were many tickets available in APSRTC) I
am surprised and shocked to see that a state which is so efficiently run by the govt how come the travels to so so pathetic??
I am extremely dejected. I want someone to get back to me in 7 working days.
My family of 5 travelled and paid 9000 for this service. It's a complete waste of money and would need a refund of my hard earned money. This is pure cheating and you have no right to do so.
Look forward to hearing from so called the most efficient government!!
Thank you.

Hari vijay
[protected]

P.S. the irony is my brother and his family travelled from Australia and I wanted to show them TSRTC's efficient bus service!!! :)

There is always a delay for the bus from route mehdipatnam to shamshabad
188/251
So I kindly urge to increase the no of buses for this route and to be punctual

I have boarded a Rajadhani AC bus from vijayawada. The AC is not working .

Ticket no: 71114345
Service no:8694
Seat no :30
Name: Aman SANKRITYAYAN
Date:[protected]
From: khammam. To: Hyderabad
Time : 5:00Am to 9:00Am
My seat is not steady, it is not firm and my back ache is high, i cannot sit properly in that seat, I paid 510 Rs for this and I am sitting in the front with driver now, refund would be very much appreciated
Phone no: [protected]

I have booked seat no 6 from hyd to kothagudem in deluxe service but they allot long travel vechile where seat no 6 is alloted to second driver, this have no option to sit comfortablly.when i ask to driver he said its your mistake to book in online, 1 week back i have travelled this same route in this service the seats were normal, now i have no option to seat in my reserved seat please correct this mistake

I have made reservation for Adilabad from Hyderabad bus no 7396 with ticket number 71120088 the bus was to arrive at 8.45pm .at jubilee busstation at secunderabad . I came to JBS at 8.pm .since then i have been waiting for the bus but till 9.45 pm the bus did not arrive at Adilabad bus platform no 20 at Jubilee bus station. The bus driver stated that he called me but as it was not that number which is provided by TSRTC, i did not receive the call n had been waiting for the bus at platform 20 of Jubilee bus stop The bus driver without picking me from jbs left me inspite of having my seat reserved. Hence i should be either compensatex or i should get refund double the amount of my reservation fare .

Hi, traveling in a Raajdhani Ac bus from Hyderabad to Hanmakonda. TS03Z0016 DRV:214884, worst condition of the bus whole journey every one has to sit straight if we take rest the seat spring action is not working in the whole bus. Driver issuing tickets and this tickets won't be cancel . Commuters please check before taking tickets. Shame on the TSRTC management.

Respected sir,
Driver of AP 28Z 0728 DATE: 16/12/2022
TIME:12:10 P.M.
This driver at ngri while coming to uppal
Suddenly moved from side n I am in a car
I was jus missed by him and after this suddenly he almost about to hit a two wheeler person jus after overtaking me
Kindly take an action on his reckless driving

If the TSRTC cleans the buses on every 2 days atleast, it will be comfortable for the people to sit. Normal and palle velugu buses are not being cleaned for weeks, as i have seen many buses are clogged with dust under seats and at edges. some seats are also torn and not recovered yet.

Dear sir, ,

I am Rajesh i am civil engineer working in malkajgiri, , actually I am coming from malkajgiri to mettuguda 16a bus it's going to secunderabad i get down from that bus at u turn in mettuguda cross at that backside 90L bus is coming too fast and (bus is empty) i raised the hand but he didn't stop but some dist long 2 ladies stoped the bus he suddenly break and stoped the bus and the passengers get into the bus and me also, finally what i am saying i stopped the bus but he didn't stop the bus y, , , i am not a passenger or not seeing human. It really hurts me.
Please do any reconciliation to him,
Its my request. It's not only for me for everyone passengers.
Bus number 90L, 8pm at mettuguda stop
From secunderabad to lb nagar.

Regards
Rajesh goud.

Hi,
I had a worst experience with TSRTC. I booked a bus from kurnool to banglore through redbus app.The bus departure timing at kurnool mentioned in redbus application and tsrtc official website is 11:55 AM and arrival timing at Bangalore (majestic bus stop) is 7:05 PM . But, bus arrived to kurnool late approx 30 mins and we reached Bangalore at 8:40 PM . We arrived almost 1:30 hours late to banglore. We had a another bus booked to cochin at 8:15 PM same day.we missed that bus as we arrived almost 30 mins late.wgen I asked bus driver about the appx timings when we could reach Bangalore as we have already passed 7:30 PM..He is not at all concerned about my issue and spoken very rudely. It is very irresponsible on your side to not mention correct timings.there were no accidents, rain or traffic jams on that day to understand the reason of late arrival at Bangalore. I want this issue to be addressed ASAP and please don't misguide your passengers with incorrect timings on official websites and other sites as all of time and money are very valuable and we do will have other plans accordingly.my sincere request is please provide the trust worthy services to the public.please find my ticket ID: TRCQ96069965.We booked bus on December 8th 2022.driver:ch.srinivas.

Today i.e, 14/12/2022, i was travelling in khammam bus.i got into the bus in ibrahimpatnam to travel to nandigama at 9 40 AM(bus no::TS04Z0143, CONDUCTOR NAME IS RAJYALAKSHMI).I gave 100 rs to conductor and she didnt return the remaining amount. and she didnt ask driver to stop at the station i need to get down and stopped too far from my office which created inconvenience to my job in the morning.I asked for money before getting down the bus she replied in a very rude manner that" i[censored] want your remaining amount come to bus stand " and she just asked driver to start the bus and they went off without returning my remaining amount.she asked me to come to nandigama bus stand if i want my money back and she shouted on passengers that u complaint where ever u want to complaint.In this way they are exorting the money from passengers.I request you to please take necessary action on their rude and harsh behavior with passengers.

My Bus was at 6:30pm but driver called me at 5:50pm and he was hurring me to come at 6pm, bus was started but you only late like that he is arguing with me, I asked him what’s the time of departure why r calling to me that much times like that I ask to him, and the drivers not able to switch off the lights all over the night, this Is very bad thing I never face with TSRTC, I’m really disappointed sir
Bus service number :2001
Driver number : [protected]

Dear TSRTC,

My bus service no 1595, actually time in miyapur at 10.40pm, but bus came at 11.45pm that bus driver thr way of talking is very bad and no communication.
My train in vijayawada at 6am.whther we have to reach or not on time no idea.
If my train miss who is responsible.

Please take an action.
Ram
[protected]

I was overcharged rs190 by Autorickshaw driver bearing registration number TS 04 UB 4249 for 4 kms at Khammam. Guy simply refused to take agreed amount of money. Rs 140 and demanded Rs 50. Basically refused to move till money is given.

Respected sir, I am Saishashank Nathi I was traveling to Hyderabad and Hanamkonda in a express service in which total seats are filled and maximum standing capacity was also occupied but still the driver and conducter are stopping bus in every stop and allowing the new passengers to stand already the bus full and many are standing without a movement due to overcrowding while asking the conducter not to allow new customer he is giving negligiable answers I request you to please find following persons and make sure it won't be repeated again and also runore services so that the problem won't happen again and bus number is AP36 Z 0219. Thank you.