Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

By oversight ticket was booked in the same name for wife & husband...conductor has charged twice ticket charges ..please refund my money . We are a small employees..it costs so much to us ..bus is also come very lately by 2 hours

I travel daily from lingampally to Indian Institute of Technology Hyderabad (located near kandi) in district buses that are registered under zaheerabad depot or sangareddy depot. All these buses have a stop at IIT HYDERABAD, and in the ticket it will be written IIT KANDI.
My compliant is most of the drivers do not consider this as a bus stop and are not willing to stop the bus at the said location. Their reason is as follows
"60 other people in bus should wait for you to get down at iit kandi"
They do not want to reduce their speed on highways and stop at left side just for 1 min or less for people to get down
If it is some other big bus stop such as sangareddy or zaheerabad, they do not have any trouble stopping.
This is if we get into the bus and take the ticket till the stop.
Few drivers do not even allow us to board the bus if we ask that we want to get down at iit hyderabad because they do not want to reduce the speed for such a small distance which is 24 kms.
Rtc services are intended to serve public but we are treated like this.
Please look into the matter.

I had booked a ticket from Sircilla to Jbs on 22-Jan-2023 through TSRTC mobile application. Unfortunately due to network issues., the ticket was not generated but the amount(750 Rs/-) got deducted from my bank account.
OB Reference No. [protected]

I tried calling customer care multiple times & they replied "Refund is in progress". I even mailed them at online.[protected]@tsrtcbus.in detailing the problem but no proper response from them. It's been more than one month & still din't received the refund amount.

One of the representative shared me the refund reference no . [protected]

Kindly do the needful to get the amount refunded asap.

Thanks in Advance,

Today I booked my ticket from jannaram to Hyderabad at 9:30Pm.
But the bus is not reached to ur jannaram bustand. The is right now 10:20pm.
I have to go to another place tomorrow early morning at 5:00am.

On the 21st of January 2023, I tried to purchase a Water bottle from the shop at Khammam Bus Stand. Water Bottle has the Bisleri Bliss but with a different logo than the original Bisleri company has, Every shop has the same company name with a Bisleri Bliss except that company no other bottle is available. They charged 30rs/- for one bottle, Next day morning I had a throat infection due to that water.

Vikarabad depot pallevelugu busses (vikarabad to hyderabad) are not stopping in the bus stations like kalimandir, suncity, lunger house and even Mehdipatnam also. They are stopping the bus for getting down the passengers at the out skirts of the stop(army chhamb dwar) and not giving any chance to the persons to get into the bus. Empty busses are running almost with less people to and fro. The bus travels with only the Passengers who catch the bus at CBS and Vikarabad . They don't stop at Gandhibhavan, Nampally, lakdikapool and at Mehdipatnam also they stop for 5 min at out skirts(rythu market) for getting down and ran away without allowing passengers to use the services. Empty busses are running from vkb to hyd to and fro. Pl persue and instruct the drivers to stop at every bus stop and to increase the revenue. Vkb bus depot pallevelugu busses are running empty on the roads causing great damage to tsrtc. Conductors are lazy to cut the tickets and driver is happy to drive empty bus . Office going staff are suffering a lot with theses busses. Please keep on eye on these all pallevelugu vkb bus depot busses and if we question the drivers, they replied that use local busses to commute, we don't stop : pallevellugu busses are non stop from vkd to hyd and vice versa.pl clarify

The bus number is TS 17 T 1007
this bus is not stopped at our bus stop and so that's why iam soo late too my job what the hell is this iam raising this complaint please take action otherwise

Hi sir, i am regular traveller in TSRTC bus from Armoor to Hyderabad and each time I will reach my destination in 4 hours. Today i started my journey from JBS in Nirmal bus No.TS16Z0175 (as per my ticket) at 5.07 PM. When am asking why the bus is going slow to the conductor, he is behaving rude with me and scolding me as have u seen the bus in your life. As am a govt employee and I will go hyderabad in a month nearly 10 times, if the conductor behave like this with customer who is responsible. Due to the slow bus speed village people will lost their last bus from bus station. The bus was taken 30 mins for snacks at private dhana and small vehicles also crossing this bus.

Rude talking and rude behaviour of conductor bus no Ts 7488 from nagarkurnool to hyderabad

Service number bus 4502 super luxury driver not maintain time schedule so we loss further journey.. I loss my connectivity journey charges.. So ii file in consumer court.. Actual tome from vijayawada 7:00AM but driver move 7:40AM so I loss my time.. My ticket number:71918099
Name:Seman bhukya
[protected]

Because the 102 busses are not available at midhani(Phisalbanda) we are getting late to work every day and facing many problems like foot boarding etc

I had noticed rude behaviour of the Conductor. He was not able to answer passenger's questions politely. Try to help them know, how to answer passenger's questions. Please take action on the conductor who is on duty in the bus.

Route: Madhapur to Kondapur

DRV:220438
BUS:1958
WB-137009

Ruthless comments and missbehavior With passengers even we booking tickets in online. We request to bording at keesara toll plaza.iam contact with bus driver even
1hour before if my journey and told him my bording point is velagapudi but I will catch bus at keesara toll plaza could you ples inform when you reach at keesara but bus driver dident response well.after that he his sohuting with ladies passengers and behaviour like a mad 😡 he said throughout from bus . His name is G PARSHARAMLU
Cell no [protected] and bus number TS02Z0309 TSRTC

I am traveling from Khammam to hyderabad in Rajadhani (AC) TS04Z0201 bus with a Fare of Rs. 500 which is higher than fare of normal busses because it is air-conditioned. BUT After 30mins of journey, the AC stopped working. It is suffocating heavily and there are many small babies traveling in the bus that they are unable to breathe properly due to suffocation as there is no chance to open the windows for ac busses...this is really worst maintenance ever and my fare of Rs. 500 gone waste and moreover I am having a troublesome travel. There is no minimum cleanliness in the bus..This is not at allll fair with TSRTC that there is no minimum check before the start of journey..

Hi sir,

At badrachalam complex sell products more than MRP rates water bottle 20rs mrp they taking money 25/- rs and biscuits packets also sold more than mrp pls take action

Sir, we travelled thorrur to Gurthur, i lost my Medical reports and medicine, and along with laggage, please help me... I already informed to the Narsampet bus depot. They are simply quit this problem, so many times I call him, they don't respond..
Date: 14/01/2023, time: 2.54PM
Bus no. Ts 24T5731; DRI No. B5731 ; COND No. 653325; TN- A48368; Depot. Narsampet. Pallevelugu bus;

I booked 3 bus tickets on 11th of Jan from hyderabad to armoor. Money got debited from my account (1140/-) but I didn't get any ticket details. I even checked the website after some time and it showed me that the seats I booked are open for booking (not booked). I didn't get the ticket and I didn't even get my money back. So please help me with this issue and give me a refund.

No bus available for people who want to travel to SURYAPET or NAKREKAL, even though they provided city bus for SURYAPET passengers which is actually has to travel from MGBS to KHAMMAM, they are taking 280/- per head and giving KHAMMAM ticket, and this whole this is happening at our festival MAKARA SANKRANTI.
This is not driver or conductors fault, this is TSRTC management fault and their interest in money.

Rude behavior of conductor while issuing the tickets... disrespectful mannaers with passenger for not having sufficient change like I had only 500 rupee note so he refused to give ticket

The bus from patancheru to secunderabad (219) bus are way to less now and we have to wait hour for 1 bus and it's very difficult for students who go to college tgis issue wasn't before it is happening from few weeks please provide more busses in this route because shortage of bus is causing way too many people in 1 bus