Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

I am Vijay. I have booked a ticket from JBS to Nizamabad on 29/04/22 (Service No 7605). The departure time at JBS was 6:10 PM. However Mr. Lingam the driver reached JBS at 7:00 PM and the bus departed at 7:15 PM.
It was an utter 1 hour late.
Beyond that Mr. Lingam (+91 [protected]) had a quarrel with a private bus driver nearby Kamareddy and wasted another 40 mins.
Finally the bus reached Nizamabad by 11:10 PM which was actually meant to reach by 9:30 PM.

Sir I'm a female passengar, I booked a ticket from hyderabad to vijayawada (1615). During book process by mistake I have selected gender as male .during pick up driver denied to accept my ticket even though I have all booking details, ticket number and everything. As driver was not accepting my ticket, as there was no other option I purchased a new ticket for my journey. Please consider this issue and I request to refund my ticket money.

As a citizen of this city and as a person owning a bus pass, it is the least of my rights to be able to board a bus. Today in the morning i was standing near the super bazar bus stop along with another person trying to get into the bus 156/299 at 7:38 am, but the bus driver chose to ignore us as there were just two o[censored]s.
this needs to stop.
please consider this as a huge issue and get it resolved, thanks.

Sir, I am Neeraja travelling from Hyderabad to Vijayawada on this day i.e, 27th April 2022. When the bus was stopped at hyathnagar bus station I went to toilet in the station. On the top of it they wrote Rs.3/- for the use but actually they are collecting 10/- per head. When I asked them the reason they are saying this is not running by TSRTC they have given the tender and we are maintaing it so, TSRTC has no right to ask why we are charging high even though it is Rs.3/- as per rules. And he is very rude behaviour towards ladies. Please do needful action. Other wise we can think it as a failure of TSRTC, who is not able to handle single depo properly.

Inspite of asking to reduce the temperature inside the bus cabin the temperature inside the bus cabin was at 29`C.

I daily board @Rajeev Gandhi Nagar, Bachupally to 195W. But, as per the frequency it is every 20min. But, literally spending almost an hour most of the times. Today I did wait from 9:15am and there is no bus until 10:15, upon this can observe 2 more buses following in less than 1 minute difference. So its of no use 3 buses starting at the same time, where we are getting late to office. This happens so frequently after 9am. Please request your intervention in resolving the issue.

Hello RTC,
We love to travel in RTC BUSES
But in Miryalaguda RTC busses are filling fuel with passengers
This is purely not safe in this summer
We have wait to fill the bus with passengers and then again upon this for waiting for to fill fuel this is not fair

Dear authorities kindly look into it

Regard,
RTC Passengers
Miryalaguda

On 24 April 2022, i have booked a ticket From MGBS to Godavarikhani. The amount was deducted however i have not received any ticket confirmation.

Registered email: [protected]@gmail.com
Mobile no: [protected]

Transaction ref no: [protected]
24 April 2022 22:00 hours

The worst behavior as a conductor I ever seen. Just I asking about stoppage near my house. But she was rashly replied and also told that not required to stop for outsider

Good morning sir/madam
Today I travelled in government buses
There is big scam is going here...
I started from uppal metro station... To L.B nagar ring road... But the conductor gave me ticket from uppal depot to lb nagar...
Next I took another bus from Lb nagar to suryapet. But
The conductor.. Gave me ticket from MGBS to suryapet...
What is this sir/madam...
I didn't understand.. Please take this as serious

Even though I talk to conductor that mens are seating in ladies seats conductor was not able to solve my problem .

1. I've Been traveling through TSRTC from many years but the most common problem which I encounter is the change problem. Why aren't the drivers equipped with proper change? For example, I took 2 tickets for Rs580/-, now driver doesn't have change of Rs20/- to pay back me. This is the most common problem which every passenger got to face.

2. Govt is encouraging people to go digital but I don't see any encouragement from tsrtc. Bus fare physical is Rs290/- but when i tried to book online it is Rs328????

Hi this is venkatesh

My booking at warangal aft 10:10 pm

And the bus was came at 11:45 pm

I am calling the bus driver before 20mits of bus time and he is not responding at all and driver didn't call me even after reaching the bus stand also and he shouting at me you have come after the bus reach

I booked ticket for female seat no
30 and side seat no 29 ia also reversed for female. but bus crew given seat to male, when I oppose same the conductor he used absue language and rude behaved with me. If any wrong insident happen who is responsible for it I request to take serious action on immediatly.

Otherwise am going lounch complaint on consumer forum.

Travel/ bus details are follows :- karimnagar to Bangalore service no.7039 (GarudaPlys). PNR no.67550852 travel date 23rd April 2022.

Lots of passengers were choosing alternate ways to travel from bollaram to miyapur because uneven bus timings. 7 seaters autos were gaining lots of income and as well tsrtc losing income. Passengers were waiting more than half an hour, even though they had bus pass they are traveling in autos..This is the reason for loss of revenue to tsrtc..Tsrtc officials were sitting on chairs and sleeping.

I booked a bus with the ticket no:67470834 with service no:1953 from Hyderabad to palvoncha in GARUDA PLUS where the pick up time which was given is 15:10 but we didn't get the bus details and tracking and we waited for 10 mins then we got the details and we called the bus driver and asked where is the bus? he said the bus is in the depo and it will take 30 to 40 mins to reach the pick up point and we had to wait for almost more than hour and coming to the bus the infrastructure the standards are not up to mark and the ac vents are broken and charging points are not working and water bottle is not provided .Then coming to the drop point it was mentioned that 21.30 it will reach palvoncha but it drooped me off at 12.40 am what kind of standards that tsrtc have??? same situation happened to me another day were I was travelling from palvoncha to Hyderabad in super luxury with ticket no:67527848 service no:8925 the bus was not clean and the seats are filled with dust and charging points are broken and push back was not working

As I wanted to travel from nalgonda to bhongir to reach the 9 o clock train, the bus came late to the bus station at nalgonda actual time is 7 but it came at 7:30, when I travel in that, I've reached at the bhongir bus station at 9:30 that I've missed my 9 o clock train, what should I do know

We are very tensed as we didn't got the message from tsrtc even after the time of bus staring... We booked for rajadhani AC from kothagudem to Hyderabad...on 21.4.2022 at 23:00 hours... SERVICE number 34341... As the service driver is very rash to talk we bearly got in to the bus at the last minute... And that last minute opportunity also we got from tkt number from red bus service... WE Didn't Got Any Kind of Message or mail from RTC website... This makes our journey very uncomfortable... And insecure... This is not at all good responsible gesture... WE felt very sorry for booking with RTC... As this is digital era... Our RTC website
Must update...

Lakshmi Haritha
Journalist
[protected]

To day I came across a bus AP11 z 6901 which was changing lanes and driving rashly inside city at kukatpally around 9:30 am. The driver didnt care even if multiple people are honking the horn and not at all careful.

I travelled from Hanumakonda to Uppal (Hyderabad) on Sunday[protected] Time (4:30 PM - 9 PM) by TS RTC (Bus No: TS032, 0284).

Driver was very rash in driving the bus, he had no contol even there are speed breakers on the highway. all the passengers who sat in back seats were in panic situation because of his rash driving. I suffered from injuries on my lower back because his irresponsible driving . even after telling him to watch and drive carefully multiple times, he was not listening to the passengers and continued his rash driving. All the passengers who sat in back seats were screaming as we were completely panicked.. Worst and irresponsible driver..