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Telangana State Road Transport Corporation [TSRTC] Complaints & Reviews

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Updated: Nov 20, 2025
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Bad 😕 It seems that Telangana State Road Transport Corporation [TSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Telangana State Road Transport Corporation [TSRTC] reviews & complaints page 57

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S
Swetiee harshie
Jul 24, 2021
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Bus bearing the service number:1469 rajadhani bus travelling from hyd to vja
I have boarded rajadhani bus at mgbs at that time the capacity is fine but after reaching suryapet they have filled the bus beyond the bus seating capacity and the driver is also stopping on the roads and asking passengers to enter.when we have boarded at mgbs they have told only 1 stop at suryapet.Please take necessary action.But during covid these should not be encouraged.
Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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    laxman polati
    Jul 22, 2021
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    Rtc bus driver was driving rashly changing lanes without any indicator he sandwiched our vehicle to divider and his bus and not stopping the bus and not even apologizing the bus number is AP29Z3368 after the incident bus driver was reckless and not even coming out of bus after he had done the accident
    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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      L
      Lucky@23
      Jul 16, 2021
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      Dear Sirs,
      Daily night we are facing reaching KPHB temple bus stop due to lack of bus service from 7PM TO 9PM. Daily we are forced to catch auto from main road to tempe bus stop and sir sometiems we even do not get an auto and we are travelling all along to brand factory by 4th phase buses and returning back to temple bus stop.
      During rainy day our troubles are reaching peak in the darkness
      I am a metro pass holder since last one year and since last 6months almost every day i am travelling by 4th phase bus getting down at Brand factory and reaching temple bus stop by walk.
      Sir, humble request please try to increase frequency of buses to temple bus stop or please see that ordinary buses travelling to 4th phase travel via temple bus stop.
      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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        S
        sharat jadwal
        Jul 13, 2021
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        At secunderabd railway station bus stand around 4 pm on 13 July 2021, it is heavily raining and passenger shed been locked from inside and tsrtc employees sitting inside not allowing anyone to come inside.

        I hope govt. Made these sheds for public to wait for the buses.

        My number is [protected].
        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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          A
          Asham Naveen
          Jul 2, 2021
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          My Name is Naveen I am working as medical Representative Nizamabad Headquarter today morning at 10 bus started from Nizamabad to Bhainsa
          Bus no:TS 18 Z 0027

          Driver running bus in overspeed where passengers got very bad injury even after his rash driving he is talking very rude..
          First he injured people in bus by rash driving at Navipet railway gate he escaped saying speed breakers..

          Then after he hitted an auto near at Bhainsa auto people also got very bad injury a young lady got very bad injury..
          Finally conductor shifted passengers in to other bus
          People who were inured they are poor I think they register a compliant against him...This is very very sad

          Kindly take action against bus driver as I am sending proofs which I have with me..
          +3 photos
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            P
            Prince Ravi Teja
            Jul 2, 2021
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            Address: Suryapet

            Information center is closing from soo many days it was very terrific to find information about the bus timmings all the time please I request you to find and resolve the issue, this issue happening in Suryapet(High tech Busstand ) since from soo many weeks soo many people are suffering due to this
            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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              B
              Bennaji Shiva
              Jul 1, 2021
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              Hello,

              I've booked ticked from Armoor to hyderabad. money was deducted but ticket was not issued. Do the needful and issue my refund to my amount earliest.

              Ticket details

              Reference Number: IGALKTVOZ4

              Reference Number: [protected]

              Date and time: 30-June-2021. 23:04 IST

              Merchant Website : tsrtconline.in
              Date :[protected]:02:33
              Merchant Reference Number : [protected]
              EBS Payment ID :[protected]
              Payment Amount : 746.00 INR
              Customer Name : Guest TSRTC
              +1 photos
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                R
                Rohith Ch
                Jun 30, 2021
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                Yesterday I boarded Godavarikhani to Kothagudam Bus stand. I charged 500 and my ticket price is 350/-. I forgotted to collect while I was dropped at Hanmakonda
                +2 photos
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                  R
                  Rajesh Nagulapati
                  Jun 30, 2021
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                  Address: Nereducherla,508218

                  Respected tsrtc,
                  I am native of nereducherla, the buses allotted from miryalaguda to kodad and kodad to miryalaguda are very limited.Buses were filling like anything, most of the people were traveling by standing, two days back me and my family waited for two hours for miryalaguda bus.Please ensure maximum buses for safety of society.
                  Thankyou
                  Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                    M
                    Maggie Smarty
                    Jun 29, 2021
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                    I was waiting in the hakimet airforce station busstop at 4:30 pm for more than half an hour. Hardly one bus (service no 268) has arrived and didn't stop even after waving hand to stop the bus. This is not acceptable as the area is in outskirts and the number of buses r less. This happened today 29 June 2021. This rises question about safety of ladies in such places in late hours. Please take action
                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                      R
                      Rakesh Gampa
                      Jun 27, 2021
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                      I am complaning on bus driver about his rude behaviour and he does not care covid 19 rules and regulations in the bus and fill up all sits does not maintaining social distance in the bus, which the bus number is AP29Z1219 please take action on him thank you
                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                        V
                        vijay Kolthur
                        Jun 23, 2021
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                        Hi Team, I see Driver is very irresponsibility continues talking in Phone while driving. Can u please take an Action.
                        DRI-NO: 825884
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                          K
                          Karunakar p
                          Jun 21, 2021
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                          Address: Hyderabad

                          Service no 1411
                          Garuda bus Hyderabad to Vijayawada
                          Ic not working. No timeing for bus. Driver taken break half an hours break in suryapet. And 36c in side temperature
                          My tna23166
                          Contact number - [protected]
                          +2 photos
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                            K
                            Kota Jayaprakash
                            Jun 19, 2021
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                            Website: Gmail.com

                            Over speed rash driving of bus no Ap 11 Z 4838 dated 18 June 2021 morning 11.20am
                            Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                              F
                              Fatima Shaik
                              Jun 16, 2021
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                              AP11 Z 7585 bus driver hit our car from behind. There was no traffic nor any rush how've the driver was careless and hit our car. We have a small baby on board.

                              This accident happened around 12.40 pm at karkhana, Secunderabad.
                              Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                uday tech channel
                                Jun 16, 2021
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                                My name is uday kiran a citizen of Hyderabad, Today morning as travelling by bus from chevella to mehdipatnam where a men conductor charges me extra by giving me a different bus ticket I ask him about this no responce. Bus no is AP 20 Z 0070
                                Kindly take strict action against those bus conductor.
                                Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                  K
                                  Kotesh RK
                                  May 31, 2021
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                                  Address: Hyderabad

                                  My name is koteswar a citizen of Hyderabad, Today morning as travelling by bus from Madhapur to Ameerpet where a lady conductor charges me extra by giving me a different bus ticket I ask her about this no responce. This happens serval time.
                                  Kindly take strict action against those bus conductor.
                                  +1 photos
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                                    J
                                    Jadhav saikumar
                                    May 31, 2021
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                                    Address: Jubilee hills bus station
                                    Website: Tsrtc

                                    Late departure.. bus timing is 6Am and I came at 5:30am I have been waiting for departure of bus from 1& half hour but he is saying that upto 30passenger fills he will not start the bus ..at the time of lockdown how can they behave like this?? Garuda plus 6Am bus to Adilabad via Nirmal.. it took upto 1hr to start from jbs, 6Am bus started at 7Am ... We have limited time to reach home and if they do like this how can we reach home before lockdown starts.. please take action against them to maintain strict timings...
                                    Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                      Y
                                      Yashpooja
                                      May 26, 2021
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                                      Address: Hyderabad telangana

                                      I cancelled the ticket but amount not refunded

                                      Ticket no :[protected]
                                      Dt of canceled ticket :- may 11th 2021
                                      Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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                                        A
                                        Ajay Parlapalli
                                        May 9, 2021
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                                        The driver of the bus from MGBS to Hanamkonda with bus registration TS 03 Z 0353 is really unprofessional. He asking for money from passengers to take the luggage's, instead of the courier service he personally taking the luggage and demanding money. This is a Super Luxury bus and he had stopped near two hotels and made passengers wait for long time. We started at 7:45 pm from MGBS and now it's 11:15pm, the curfew is in effect and he is making people suffer and giving sarcastic answers. So please take a strict action against him. So that this kind of behaviour does repeat in the future.
                                        Telangana State Road Transport Corporation [TSRTC] customer support has been notified about the posted complaint.
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