Telebuy.in / RP Telebuy Skyshop Complaints & Reviews

Respected all,

I have purchased ken tower fan with 2 years service warranty on 5.12.2017 with invoice serial number :2017-18/tl/b2c/00001/24058. Now the fan is completely not working and need servicing. I repeatedly calling yours rp telebuy sky shop pvt ltd phone nos no one is responding since one month. So kindly do the needful by attending the service of ken tower fan asap.

Regards
Prashant kumar
Mob no. [protected], [protected]
Prashant
H. No. 24-1/2/21b/b4
Krupa anand apartments
West anand bagh, malkajgiri,
Hyderabad-500047
Opp : adr hospital line, beside tvs show room line

Telengana india

First of all, let me inform you that we are on an overseas trip to Europe & in roaming. The third rates customer care department is causing so much of nuisance to us by calling and irritating us time & again since 2-3 weeks, despite the fact we cut their line every time on the face. Are they brainless people, can't they sense that the other person is either not interested to pick the call or may be in such a situation perhaps would not prefer to pick the call like. Well, let me list you the numbers - 1) [protected] 2) [protected] 3) [protected] 4) [protected] 5) [protected] and so on, such numbers.
If the problem is not resolved immediately, we may've to take this issue/ problem seriously addressing it to the Police department to intervene & resolve

Placed an order in telebuy.in on 13th Jun for one smart mop. But still i have not received any update / phone calls.

Tried to contact via chat in telebuy.in website. but they told only for sales and not customer service.

called customer service after 10 days. They told no stock for the product and need to cancel the order. I asked why didn't inform customers after 10 days. No response. Asked them to cancel the order. they told me that order will be cancelled and the amount will be transferred to my account within 10 days. now more than 20 days. but no response again. Website the order status is still showing as processing.

Not sure how to get the amount refunded.

Resieved 16calls per day abusing threatening more calls to make me buy tower fan from number [protected] which belong to telebuy to my number [protected] even at midnight inspite of my answering not interested the person how called threatened that he will torcher and abuse me until i place the order this is going on even today caller has a tag telebuy barber, receiveing the calls even now 24/6/18. I am torchered with abuse language and disturbed for a product which i have not confirmed

Respected sir /madam:
My name is vignesh. N. I purchased table max from rp telebuy skyshop private limited from seeing the advertisement on tv and ordered the product. The address of the head office is (81-b, 2nd floor, prince info park block-a2nd main road ambattur industrial estate chennai). The product delivered to me as on (9/05/2018) was broken and not in usable state at all. I complained to them about the state of product on the delivered date itself. But they assured me of replacement on the next day. But when i called them there was no response and they say that the replacement cannot be made on door step and they do not provide even their office address for replacement. So please kindly get me my replacement of product or money.

Purchaserd table mat for rs2000/- on 31/12/2017 invoice no-2017-18/py/B2C/00001/6864. they given one scratch card. and as card on leather wallet to be gifted within 7 days after sending SMS on 31/12/2017 to notin prize code to [protected] but after so many complaints and e mail request gift is not send
as per term and condition. therby they are cheating custmer who buy product by luring gift like car anything will be giver . there advertisement in TV and newspaper is only bogus. pl inform to supply
there contact number for gift is[protected]

m.v.ramakrishnan mail [protected]@hotmail.com

I am purchased sir bed. Now it's stitching came out and bed is not useful for sleeping. I contacted your srikakulam branch for servicing and it is informed that stitching machine is not available and not even to answer when it will be coming. As promised your service centre people has to rectify the issue as we are purchasing and service is not available means of no use. Kindly rectify the issue. Ok

Hi,

We have been received a faulty product like display failure for " Future Phone".
So we request you to do the needful for exchange this product with new one.
We have already raised a complaint with the delivery shop from Tirunelveli but still we haven't received the new phone.

We haven't received any proper response for our complaints. As a customer we are choosing you because of India's best Telebuy service but we are highly disappointed with these responses.Please do the needful on high priority.

Details:-
HSN Number : 8517
Mobile Number : [protected]
Invoice Number : 2017-18/TN/B2C/0004/20570

Thanks & Regards,
Thiruvazhimarban S
+91 [protected]

This is a followup to the already posted complaint : https://www.consumercomplaints.in/telebuyin-rp-telebuy-skyshop-orbitrek-elite-is...⇄

I've bought orbitrek elite from tbuy.in with invoice # hd1415/85943. It's been lying useless for more than 9 months now as no one has turned up to fix the issues.

Also i've bought an additional amc for 1 year by paying extra. One person turned out after calling them for more than 2 months but he didn't fix the issue properly. Again i'm facing the same issue. Now i'm again following up with them to fix the issues but no one has turned up yet for more than 10 months.

Also the service executives are not honest. Initially he asked me to change some fittings as they're not proper but cleverly managed when i told him the product is still under warranty.

I just order and cancelled a product from tele buy as i came to know that the same product is available at lower cost. The sales dept from telebuy keeps calling me more than 40 times a day.. Literally every 30 minutes.. I have told them not to call again. Every single person says that i won't receive calls anymore but they keep calling me back. If this isn't stop i'm gonna take a step forward and raise a legal complaint against telebuy for their nuisance.

I have bought rock jim machine thru tlebuy and delivered thrurp telebuy sky shop pvt ltd hyderabad wide tax invoice no2017-18/tl/b2c/00001/16573dt.[protected] and which is not working. Spring was loosed and pedestral wire is cut. Pl lodge my complaint and send immly representative and replace. The photographs are attached for your reference. So many calls are made but nobody attending

Table top is not fitting properly in the legs and it is shaking. Not comfortable for use. Many scraches and white coloured patch at the centre is seen. One leg is up and another at lower. Top of the is slanting and looking upward. It is not convenient to work, to eat, to keep laptop or other works. Replace the same immediately otherwise return the amount. Expecting earlier action.

Whosoever concerned head,
I had placed an order on orbitreck on october 10. Order no.[protected]. Name - vigneshwar. And till now we had not received. No proper response. Please don't deceive your customers. We contacted them many times and this tuesday on 24 th october they told out of stock and would refund our money. Till now no reply. What irresponsible people. Taking others money and not responding properly. Whoever is reading this please help us by refunding our money.
Thank you

Never buy anything from telebuy. They sent me a different item but asking me to courier them back with my money. Pricing, you have to bargain a lot otherwise end up paying 30 to 40% more. They someway want to dump their products. After sale it would be really difficult to contact their customer care.in simple words, what they do is modern robbery. Don't be fooled by their calls or buy anything from tbuy.in. Good to pay extra and buy from amazon or flipkart

(Kindly verify with phone recorded voice on 22.10.2017 .) Name : sethuraman
Mobile number : [protected]

Last Sunday I ordered table mate.

As per the conversation your representative accepted my price range and also told to offer the free gift in phone conversation.

But delivering person is not accepted to deliver those.

Why your telebuy peoples cheating like this and insulted me infront of my neighbors by negotiating to offer as per the phone conversation .

If you are OK in the deal with customer tell in phone conversation itself or If you are not ok with customer's price range or deal refuse in phone conversation itself.

Don't ever insult the customer.
Are you people playing .

Cheaters.

I am not blaming the delivery person, I am complaining about your representative who did the conversation in phone.

Here by Kindly find the attached bill copy of mine.

Sure I hope you know the value of each customers.

Don't lie .be genuine with customers.

On 8th july 2017 i purchased one tablemate from telebuy... Order number : [protected] the person swiped my card and said it has rejected... Then he swiped once again and it was successful... I did not receive the messages at once and later i received two messages for using my card for rs.1995. I immediately lodged a compliant. Till date i have not received my refund.
Worst service and useless people who attend the calls..

I bought a ladder from you vide order no [protected]. We are not able to assemble the same. Looks like all the parts are note there. I am trying to contact customer care but nobody picks up the phone.
I stay in delhi and i ordered this for my parents. I think my 8000 is gone waste.
Can you pls ask some one to visit the address and help my parents to verify all the parts are there and help them assemble the same. The delivery boys could not help them as they also felt that there was something missing. Please treat this as very urgent, else i will be filing a complaint soon to the regulators

Hi

We buy rock gym from your end by last month around 9th of sep

But our machine got repaired around 20th same day we raised compliant through your customer care number...

Still now action are not taken for this issue,...

Today i again called your customer care for my complaint status...

Now they simply saying that i need to take picture of rock gym and send back to them

Then only they can able to arrange person for repair... This is not fair...

So pls anyone take action for my compliant please...

As the rate of the ladder is not provided in advertisement, my mom gave a missed call and after getting the rate, she said she is not ibterested. But from then, telebuy guys kept calling many times a day and disturbed a lot though we said we are not interested. And finally, today around night 8.30pm where we were about to sleep, we received call and up on saying that we are not interested, and not to call anymore we were scoulded by calling agent why the hell we have given missed call if not interested. Please take necessary action and notify me, else i would reach trai yo complain.

She doesn't have any manners to talk to the customer. When i said, i need to discuss with my family to take a decision, she is asking me to hold the call and she is asking me to share my decision right at the moment over call. Also she is asking me to give the call to my mother. When i said, no prob, that i can explain her about the product. She is asking me, if i am going to purchase the product without the knowledge of my mother. She is truly an #. I didn't know her name. She is not deserved for the customer care. I have even recorded the call. She should be fired from the job. The number is [protected]. She doesn't even know english. She doesn't have any qualities to be in the customer care. When i ask her to connect with her manager, she angrily asked me to disconnect the call, and she cut the call.. Such a indecent illiterate manneeless lady.