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The Hindu Complaints & Reviews

www.thehindu.com
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Updated: Sep 30, 2025
Complaints 801
Resolved
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710
So far, so good. The Hindu is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope The Hindu will keep up the work and continue to help more customers with their concerns even better 🤝
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D
Dinesh2633
from Coimbatore, Tamil Nadu
Nov 3, 2021
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I have ordered Hindu Tamil Thisai paper (ORD_91778), but from the date of subscription to till date I have not received the paper.

I have also raised many complaints for this issue but no proper action has been taken by The Hindu publications team.

So, finally I have raised another request SR111143 on 31st Sep 2021 to refund the amount I paid for this order, but even for this request there is no proper action for more than a month.
The Hindu customer support has been notified about the posted complaint.
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    S
    Stuthi Shetty
    Nov 3, 2021
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    I am Stuthi Shetty from class 4A studying in Madhava Kripa School, Manipal, Karnataka. I had participated in a contest called Get Lucky: Sony yay contest held on July 2. After, a few weeks on 23rd July I recieved the winners list. It is November Month now but still not received the prize or gift. I request you to send the prize or gift as soon as possible. Please do the needful at the earliest.
    Thankyou,
    sucha.[protected]@gmail.com
    The Hindu customer support has been notified about the posted complaint.
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      S
      SVVPadala
      Oct 24, 2021
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      I SUBSCRIBED TO THE Hindu newspaper online on 13.10.21 payment made successfully. The BILL-HIND-REF WSB[protected] and REF NO. IGAMFBCAV3. The delivery of THE HINDU news paper is not yet started. There is no response from the company either.
      You are requested to deliver the newspaper immediately and give the details of the agent who is arranged to deliver the newspaper.

      My email id is [protected]@gmail.com
      My home address FOR DELIVERY is: Flat 605, H.no.: 12-7-110, OOSMAN'S SMR VINAY HEIGHTS, KESHAVNAGAR COLONY, METTUGUDA, SECUNDERABAD- 500017

      MOB [protected]
      The Hindu customer support has been notified about the posted complaint.
      View replies
      On filing the complaint, though promised, nothing materialized inspite of several calls made to the Missed call service, which delivered messages of feedback and prompt action.
      Therefore, pursued with the local delivery paper boy and got the details circulation manager and he arranged the delivery of The Hindu newspaper from today. So the The Hindu newspaper delivery should be counted from today i.e 23.11.2021.
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        S
        Srinivas
        from Hyderabad, Telangana
        Oct 23, 2021
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        Address: The Hindu, Chennai, TN

        I have subscribed for Hindu -Sunday In school magazine for yearly Rs. 1299, through online on 18 Sep 2021.

        Since, then I didn't received any single subscription o the same.

        And I don't receive any communication, except myself keep calling all the time almost more than 10 time called to the given toll free number, but calling of there is no use.

        And I don't have any response yet, So not sure, are they just collecting the money and not sending? this I don't understand exactly.

        @Consumer Complaints team,

        Please request you to kindly do the needul asap

        Regards,
        Srinivas
        The Hindu customer support has been notified about the posted complaint.
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          S
          Suresh ಕಾಳಿದಾಸ.22. @ ಜಿಮೈಲ್. Comh k
          Oct 18, 2021
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          Address: 22/2,1mn,6, cr, sreekanteshwaranagar bangalore 560096
          Website: The shirt buzz. Com

          I have ordered 3 male shirts combo for ₹499 but i recieved 2 ladies torn chudidars in worst condition accept this compliant &refund the money customer ID shirtbuzz 7618A sold by THEFashion store
          The Hindu customer support has been notified about the posted complaint.
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            S
            Suman Hoolageri
            Oct 17, 2021
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            Address: BTM Layout Bangalore

            Respected Sir,
            I had requested for the Hindu newspaper hard copy to be delivered to home daily and it was supposed to start from 16th October as mentioned by you but still not being provided .. kindly look into it .. amount is already paid . Kindly respond back as soon as possible with the status. Find attached the payment details
            +2 photos
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              G
              gazal aggarwal
              from Ellenabad, Haryana
              Oct 4, 2021
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              Address: ward no 16 near bagichi dham ellenabad

              Sir, I don't get The Hindu on daily basis and I get one day late, for .ex. toady 4 oct I get 3 oct newspaper on 4th oct.

              am student and customer if in all area of India it on time why my region how I tolerate this kind of thing nd when it effect in my daily routine in my studies

              Hope u will understand and take action as soon as possible.
              The Hindu customer support has been notified about the posted complaint.
              Oct 04, 2021
              Updated by gazal aggarwal               Delay and contract of the hindu of my area told me if i want day to day so (no delay, regular basis)
              i have to manage and look and find a person who give me my daily newspaper(the hindu) from my district to my home
              so i have two choice i contiune on delay basis nd find my own source to get newspaper on daily basis
              but i choose 3rdone as customer using my rights.

              lack of service u r such a prestigious newspaper compan nd o[censored]r work is like help people aware them hope u will consisder it.
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                A
                A C Gururaj
                Sep 27, 2021
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                I had subscribed for 1 year Subscription for
                E The Hindu Newspaper and Frontline on
                [protected].

                I received the Link for yesterday's[protected]
                but I have NOT RECEIVED TODAY'S
                [protected].

                And I have NOT RECEIVED THE LINK FOR 'FRONTLINE' Magazine either.

                Please do the needful at the earliest.

                A.C. Gururaj
                a.c.[protected]@gmail.com
                The Hindu customer support has been notified about the posted complaint.
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                  V
                  Vignesh TV
                  Sep 26, 2021
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                  Dealer in tiruchengode, Namakkal are forcing to buy young world along with hindu newspaper in Friday's
                  I feel why I want to buy that has no need to me
                  I really disappointed they won't give newspaper alone in Friday's
                  Please resolve this
                  Else you miss many customers
                  The Hindu customer support has been notified about the posted complaint.
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                    N
                    Nienty Jay
                    Sep 23, 2021
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                    I have taken subscription of e-paper + digital newspaper of Rs1399 today but I'm not able to access subscription benefits on your app. I here by request you to take favourable action or provide any solution for the said issue.
                    +1 photos
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                      R
                      Ravi Govindaraju
                      from Uttiramerur, Tamil Nadu
                      Sep 21, 2021
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                      Address: [email protected]

                      On 20 09 21 evening i tried for payment of rs.851 for property to rent advertisement my account was debited and not acknowledged by you please check and confirm the advertisement has been taken for pblishing on 26 09 21
                      my contact no [protected]
                      The Hindu customer support has been notified about the posted complaint.
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                        K
                        Kanchan Lavania Assistant Professor Law
                        Sep 7, 2021
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                        I subscribed to the Digital edition of the Hindu in the month of June, 2021 for a year after paying 1200 Rs, still I'm not able to read the editorials. Not expected from the Hindu group. Kindly address the issue.
                        +1 photos
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                          S
                          Sarat001
                          Sep 5, 2021
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                          Myself sarat iam staying in madhurawada Visakhapatnam district in the state of Andhrapradesh. The dealer is not responding properly and ask money in advance with out giving daily news paper. I discussed with sales manager vamsi but he is also supported to dealer.
                          The Hindu customer support has been notified about the posted complaint.
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                            A
                            AshaKrishnan96
                            Sep 4, 2021
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                            Dear Sir

                            We are unable to get the printed copy of the Hindu newspaper since a week. This is at Thakur complex Kandivali East Mumbai 400101.

                            Kindly resolve this matter. I have been regularly reading for the past 75 years.

                            Regards
                            Krishnan

                            [protected]
                            The Hindu customer support has been notified about the posted complaint.
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                              A
                              Asad12345
                              Aug 31, 2021
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                              Address: 12-2-422/48/1 PRIYA COLONY GUDIMALKAPUR, MEHDIPATNAM

                              Greetings. I am to inform that I have subscribed for UPSC PACK for one year and made payment of Rs.1299/- today I.e., 31.08.2021 through debit card. Amount has also been debited from my account and credited to your account according to message received from my bank. Please confirm the receipt of amount and activate my subscription.
                              The Hindu customer support has been notified about the posted complaint.
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                                D
                                Dibhru
                                Aug 28, 2021
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                                Address: Mohalla Hardaspura Tehsil and district Chamba Pin code 176318

                                I have purchased the Hindu premium membership in the month of May, which is valid till May 2022,
                                But when I logging in it is showing you have not an active plan,
                                My registered email was [protected]@gmail.com
                                . Please look into this matter .
                                And take the required action.
                                The Hindu customer support has been notified about the posted complaint.
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                                  D
                                  Dibhru
                                  Aug 28, 2021
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                                  Address: Mohalla Hardaspura Tehsil and district Chamba Pin code 176318

                                  Sir, i have purchased the hindu subscription this year for one year duration with my gmail [protected]@gmail.com . but is is not working properly .please look into this matter as soon as possible
                                  The Hindu customer support has been notified about the posted complaint.
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                                    C
                                    C Shoute
                                    Aug 27, 2021
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                                    Address: Chennai
                                    Website: thehindu.com

                                    I haven't received the daily paper since Aug 18, 2021. (Indira Nagar, Adyar, Chennai)

                                    The customer care exe. gave false promises "OK from tomorrow..." but I am still waiting even today.

                                    I also sent email, no tangible response so far.

                                    I want to cancel my subscription.
                                    The Hindu customer support has been notified about the posted complaint.
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                                      C
                                      C Shoute
                                      Aug 27, 2021
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                                      Address: Chennai

                                      My Subscriber ID is [protected]. I have not received the daily paper since Aug 18, 2021.

                                      The customer care exe. gave false promises 👇🏻
                                      "OK from tomorrow..." 🤷‍♂️🤷‍♂️
                                      was the response, after calling them twice.
                                      The Hindu customer support has been notified about the posted complaint.
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                                        M
                                        mapami
                                        Aug 24, 2021
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                                        I have paid a 1-year subscription for Digital access instead of e-paper. Can I avail my refund? Do I have to cancel my subscription to avail refund?
                                        Do I have to make a new payment for e-paper as I can't access through Digital subscription. Kindly reply. A silly mistake. I want to cry...
                                        The Hindu customer support has been notified about the posted complaint.
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