The Mobile Store Complaints & Reviews

i've confirmed my mobile- Samsung mega 5.8 from Mobile store (yamuna vihar) I was just want to know about your that emi scheme so i understood whatever he told me about that process so i placed the order of Samsung mega but now stiil i'm waiting for my verification(1 week has done) & today i got a call from mobile store yamuna vihar & he was told me ( eacttuly i m conforming by you Samsung has encreez the precises on all...

I had submitted my mobile- Xperia Neo V to your Pimpri Mobilestore on 1st April, 2013. Since the phone couldn’t be repaired, I was told that I would be getting the claim amount. I had provided all the details in around July / August but still haven’t received anything (mails attached). Since mobilestore thinks dt once the customer has got into the trap of buying the extended warranty & it is his/her duty to make sure he/she gets the...

I had bought a samsung star pro s 7262 at the date of 11 of decc 2013. For some issues i haad gone to the mobile stores which is located on tirunelveli. And The Sales Girl name is Mrs. Murugeshwari. She is not Treating the Customers as a Person. She is Scolding the customers in bad Words and saying the customer if you want to buy the Mobile you can buy or otherwise you can Buy to the nearest showroom. We must treat the Customer like this....

I received a apologized call from mr promod shetty 2 times and he made sure that i was not been informed anything wrong, he had told me if any problem i can call him on his number once i visit any store & i visited at borivali west mobile store on 22, December 2013 i called mr shetty on his mobile number & he helped me with all the correct information on the phone, so anfal in read tshirt was helping me with all the details he helped...

Dear Team,

I purchased HTC desice C one year back from Kandivali Charkop gallery ( Mumbai ), Dt. 10.07.12 Invoice No. 15361 / 6667393, Store 1024.

IDME no. : [protected]

I submitted my mobile at above gallery for screen problem Dt. 19.11.2013, No body had courtesy from you to revert about when can i receive my mobile back.

Poor... Very poor response received from you guys......

Dear Sir/Madam,
I have purchased mobile from the mobile store and it was under extended warranty.The mobile is not working properly from last 5 month and same was submitted at store more than 4 times and every times they resolve the issue for time being.every time i was promissed for call back to update the status but none of them has update the status.now i was told there is issue with battery and i was told to purchace the new one.i...

Dear Concern, With reference to our telecon regarding the status of my submitted documents for EMI mobile Purchase with Mr. Martin & Mr. Rajesh( no. [protected] &[protected]) the mobile store authority of Park Street ( wood Street oppo. pantaloon) & AEON Area sales Manager Mr. Prosenjit ([protected]) . You (Mr. Martin & Mr. Rajesh) have said my loan application no. for Sum Sung S3 is 79130 which is lodged in[protected],...

i bought my phone from mobile store.I have extended 1 year warranty.my phone's camera was not working i gave it to the mobile store at bhattha paldi area Ahmadabad but they are not responding me even though they promised to give my phone in 15 days but they failed to fulfill their promise and they promised to call me but they even didnt call me back.i visited there 3 times but they are not responding well.please take some action fast...

I have purchased 3 TATA DOCOMO sim card with valid GOVT ID PROOF in the mobile store tiruvottiyur But they have not submitted the valid proof to the TATA DOCOMO authorities . So i have not got the connection activation till now and i asked about these issue they said i will get it on tuesday evening .. So why is this long delay for activating new sim card ? I thought to change to another network provider that to with another Retailer....

I bought a Xperia C phone from Mobile Store on 8th Dec at 5 PM and then when I opened the Box, I saw the cover of the phone is damaged. I took the phone to the same store again in 2 hours, and they recognised the phone is defective and said, this need to be replaced by the Sony service centre. The cover is not fitting properly, and the phone is popping up most of the time on standard use of the phone. I took the phone to the service centre,...

I have bought a Samsung Galaxy SI9003 on 21/10/2011 from The MobileStore, Kormangala Branch, bangalore. Same time i have purchased the extended warranty for 1 year and Mobile secure insurance as well from same store. The details are as below :: Mobile Model :: Samsung Galaxy SI9003 IMEI NO :: [protected] Extended Warranty:: EW[protected] Few days back i got a problem that my back button and menu button wasn't working, As it's...

Dear Sir, I had purchased samsung Galaxy Note2 Mobile from The Mobile store, 100FT Road, Ahmedabad on 17/5/2013. The code of shop is 1384. My invoice No. is 9074445. the said mobile was purchased by paying the amount by my Credit card of SBI Bank. I was to get 15% cash back within 45 days of purchase as per the prevailing scheme at that time. I have yet to receive the cash back amount although more than 150 days have passed. i have registered...

I have send my Phone HTC One V Under 2nd Year extended Warranty and there is no reply from anyone. The Worst part is; there is no coordination between the departments also. I will strongly recommend not buying any product from mobile store. One request to the forum, please update if there is any process by which we can claim penalty for the same. VERY BAD SERVICE, I don’t even know when will i get my phone back, not even anyone...

I had submitted my Samsung Galaxy S2 Mobile Phone at The Mobile Store at CST, Mumbai on 4th October 2013. The mobile is under extended warranty. There was no reply or revert till date from the outlet or from The Mobile Store customer care. The details are as below : Name : Nitesh Panchal Mobile No: [protected] Handset Model : Samsung Galaxy S2 IMIE NO. [protected] Date of Purchase : 20/11/2011 Store : The Mobile Store...

My name is Mr. Chanchal Saha. I recently purchased a Nokia mobile NOKIA ASHA 5O1 FASTLANE on 31st October, 2013.But after the purchase it seems to have swiping problem occurred to it and other technical problems have also started occurring and i submitted it to the mobile store i purchased it from but they are not returning it in the name of repairing.The name of the store is The Mobile Store Howrah, Kadamtala. And my bill no. is155123 and...

worst customer care service. I am trying for the insurance claim process for the last one month but still the process not reached the intial documentation level. daily i am speaking to the customercare each and every time i explaining the full history to different staffs. the only word all the staffs replying THE SERVER IS DOWN WE ILL CHECK AND GET BACK WITHIN 2 HRS, But no didn't respond to my request. If this going like this means...

I have already complained but no action has been taken till now. Please Mobile
Store of Sion branch. I purchased Micromax Phone from them they gave a damaged cell phone and after that they
are not ready to replace neither, nor they took any step to make that damage clear...and the behaviour was also pathetic. Basically i lost my 5, 000 coz of that phone...please take action yea......

I purchased HTC One X (IMEI No.- [protected]) from your Mobile Store Outlet on 13.5.2012, it was working well, unless in the month of August, 2013 the touch panel of the screen abruptly stopped working at certain points. I went to your Costumer Service center of The Mobile Store in Bengaluru to replace the touch panel as my Phone was in extended warrantee (Extended Warrantee No.- EXWAR0556428) of one year. My phone got deposited in your...

I MD SHARIQUE AHMED I HAVE GIVEN THE PAPER FOR LOAN OF A SAMSUNG MOBILE MODEL S DUOS AT MOBILE STORE AT JATIN DAS PARK OUTLET IN KOLKATA...MY LOAN HAS APPROVED JUST BEFORE 3(THREE) DAYS I HAVE ALSO GOT AN SMS FROM LOAN DEPARTMENT(AEON CREDIT SERVICE INDIA PVT LTD) THAT MY LOAN HAS APPROVED BUT STILL THEY(MOBILE STORE) ARE NOT GIVING ME ANY CONFIRMATION WHEN HE WILL GIVE THE MOBILE PHONE.I AM GIVING THE CALL CONTINUOUSLY FROM LAST THREE DAYS...

I have submitted my mobile handset under extended warranty schema of The Mobile Store on September 6th 2013 Though they claim maximum time for repair 15 days, it has been a 50 days and i haven't received my phone back. Continuous Enquire at their Chennai/Hosur, I am getting the reply from them saying it will be rectified and delivered to you within 2 to 3 days. Seeing no resolution made I made a complaint at their call center after...