The Mobile Store Complaints & Reviews

Order no[protected] I have order mobile on 16th may but :still now, I did;t get. if i call to customer service they scolding me like any thing, please help me, , my mobile number is[protected] [protected]@gmail.com regards sudhir...

I have purchased Samsung note 2 from "The Mobile Store, New Delhi" on dated with extended warranty of 2 year's, which ensure reparing of handset if any issue arises. On dated 26th April 2014 I faced issue in my handset as I was not able to open it. Next day I visited the store to submit my phone for repairing where to my surprise they refused nd said in their record your extended warranty is not updated hence they cannot accept the request. When...

Dear Sir/Madam

I have ordered Sony Xperia M DS on 4th may'14 with extended warranty subjected to a total amount of Rs.11867. But till now i have not received the product yet inspite of several followup daily & also mails.

Details of the order as follows:

Order Date - 04-May-2014 15:26:15 PM IST

Order Confirmation Number:[protected]


Payment Summarybr...

Hi, I had purchased the below mentioned product on below mentioned date, and after 3 days of purchase when I called customer care, they are informing that the shipment has been cancelled and they didn't give any proper reason for the same. They just took the complaint and till now I can't able to reach customer care and no response from customer care even after 48 hours. Really this is a bad experience with mobilestore. This is the...

Hi, I, Dr Kalpana Raval, had ordered a Samsung s4 mini phone from your website on the 4th of May 2014, order No:[protected].I had paid for the same through my credit card. I have been trying to follow up on the order on your website as well as the customer care number. On the website i keep getting a message that the order is in progress. When i tried to ask the customer care executives a few days ago they assured me that my product...

i purchased one mobile handset from themobilestore online on 11 May 2014 and paid full amount through debit card and after completion of transaction i got a message from themobilestore that your order no.[protected] has been confirmed and you will recieve shipment details shortly. and call them today and they are saying that it will be shipped tomorrow and delivered by saturday. this is so long period for delivery . kindly resolve the...

i purchased one mobile handset from themobilestore online on 11 May 2014 and paid full amount through debit card and after completion of transaction i got a message from themobilestore that your order no.[protected] has been confirmed and you will recieve shipment details shortly. and call them today and they are saying that it will be shipped tomorrow and delivered by saturday. this is so long period for delivery . kindly resolve the...

I have ordered mobile phone in the mobile store online website on 6th of may 2014 and paid 13, 932 inr by using my credit card on EMI and got a acknowledgement for the money paid after placed order they said your ordered item will be sent on 8th of may 2014 but they never dispatched it on this date.

So that I have mailed them regarding the delay but there was no reply from them even I was trying to contact them over their...

helloo i paid full amount through credit card for samsung galaxy S4. on 28th april i Booked the order seeing that they will ship the goods on same day or next day.
Brainless people working there. they shipped the handset through a delhivery courier from bangalore on 3rd may. where are this courier has no serivce in my region.(kolhapur/maharashtra); however from flipkart and ebay i received shipments on next day many times.
This...

I have purchased an i phone 4 S on 20 th apRiL n i Activated sim on 28 th apRil from the date u activate the sim that date is ur warrenty date in aaple but on Same day i stuck with a ringer minus button not workiNg i Call the mobile store next day morniNG they said U go to apple sTore service centeR i went there they said the pcs is third party tempered so cant be replaceD n i said it to mobile Store pheneix person they not Getting me pcS...

I have purchased one Micromax
Mobile Phone Model No A117 from your “The Mobile store” Vishwas Nagar
East Delhi branch on 8th Feb 2014. Few days back there was some problem


occurred in my hand set and then
I went to Micromax service center at Laxmi Nagar branch (Delhi) and there I
came to know that my phone is already got repaired in the month of


December...

As per below mention details i had booked mobile on 24th April & today
is 1st May, It means almost 8 Days has been completed, but still i have not
received my product. But as committed by themobilestore you product will be shipped in 1 or 2 days as mention on website. Earlier i call many times to themobilestore & Delhivery courier but they told me that you will received shortly but still i have not received my product.br...

My mobile phone is under the extended warranty period offered by Mobile Store. I purchased it from their Plaza Branch, Dadar, Mumbai. On purchase, I was told that if and when the phone would go for repair work, a substitute phone will be given for the same period. Right now however, when the time has arrived, they deny the existence of such a policy. What is the consumer supposed to infer from such changing terms and conditions?...

I bought an iPhone 5c from The Mobile Store Limited, Shop No. G-001, Ground Floor, City Centre, Sector - 1, Block - DC, Salt Lake, Kolkata - 700064. This was bought on 22/04/14. The details of the store manager are as follows: Mr. Partha Mitra, Mobile - [protected]; My complaints are listed out below: 1) I bought the phone and paid them the money. Then they unboxed the phone for me. After opening the box, the switched on the phone...

TO WHOMSOEVER THIS MAY CONCERN Order Confirmation No:[protected] Complaint No: MSCO10036626 I have purchased a mobile (with full payment) on 12th April, 2014. I saw that the delivery expectation was within 4-6 days. To date, I have not received my product. On the website, it gives me the status “Fulfillment In Progress”. The Expected Shipping Date is mentioned as 18th April, 2014. I have been calling up to check on the...

don't buy anything on www.themobilestore.in why because purchased one product by online(order number[protected] on 11th April 2014 and Expected shipping date:17th April 2014 but till now(21st April 2014) didn't receive anything. Sent mails to them from 17th evening to 21st and called to their customer care number. After all these things I received a call from customer care. What he said you know we are unable to provide you the mobile...

I gave my cell phone on december 2013 till date i have not received my cell phone whenever I call the customer care but till date i m getting only 1 answer we will return your hand set and it is under investigation i have no clew what investigation they are doing when i gave my cell ti repair their was only 1 problem which was audio speaker not working but Now they give me different different reasons for investigation even my job sheet prepared...

I purchase sony xperia t2 ultra on 1st April, 2014, from The Mobile Store Hazra branch, which imei number is [protected] & [protected]. Sales person on that told me that they will gift me a original sony xperia t2 ultra flip cover, with this phone, but, they were unable to gift me the cover on same day, for the reason o[censored]navailability of product. they promiss me to give the cover after one week, but now they told me that, if I...

Hi, I bought a Blackberry Z10 from The Mobile Store Ltd, Saltlake Sec V, Kolkata, West Bengal, India on 27th of Feb, 2014. The set had some microphone problem from 10th day. So, BB service center checked it and issued a DOA CERTIFICATE For replacement of the set on 13th of march, 2014. And the certificate was given to Mobile store on 13th of march, 2014. Also, it was written, that end user should get the replacement within 7days. Today is...

Hi, My Name is Sangeeta Meena. I bought 'Sony Xperia Neo L' smart phone on 14 August 2012 from Mobile Store sector-18 Noida with the extended warranty of 2 years.

I submitted my phone in 'Mobile Store Noida' to repair my phone for 'Reverse battery charging' problem and also told to check the motherboard of phone. They told me that it will take 1 week in repairing. Then they give me the phone after...