The Mobile Store Complaints & Reviews

I had purchased the said handset on 27/12/09 for my father after clear discussion about the performance of the phone with The Moblie Store, Yamuna Nagar (Haryana). Mobile store people assured me for future services from their end as their is no HTC Service centre in Yamuna Nagar.
Now this phone is not working properly, ringing alerts are not working & charger of the phone was not working just after 1 month of purchase which I gave...

Hi,

I purchased a Samsung Mobile from The Mobile Store (Dombivli) on 15th March 09. Even after giving all detail in written I was provided a bill with different name, I complained them immediately and then I was promised that TMS will provide me a bill in 3-4 day as it requires modification from central system of TMS (I really doubt on this as how can this be possible in such a competitive market??). I waited for 1 week and...

Sir,
The national daily new paper ie Times of India dated 14 Mar 09 published in Bangalore an Ad from "The Mobile Stores" that they will exchange any mobile for New Mobile phone, with reduction in 50% in basic cost of the new mobile.With three mobiles exchanged, the new phone will be free of cost. This was illustrated with an example in the paper. It was a total disappointment, when the Mobile Store person refused to accept...

I bought a Nokia 3600 Slide (Rs. 9, 169/-) from the Mobile Store, Opposite Lokmat Building, Nagpur on February 15, 2009 (Customer Number[protected]; Invoice number MH1245). I started encountering battery problems from the first day of purchase. I took my phone to the mobile store, and came back without any solution. The response by the Store Manager (Mr. Shridhar Naidu) and the sales person (Mr. Thakur) was that of complete indifference and...

I was purchased a new mobile Sony Ericsson T 700 dated (11jan, 2009) from The Mobile store (DA-4/A Main Vikas Marg Shakarpur Delhi).Before purchase I told the salesman about my preference is good music player similar to W 580i or more. Camera and all other thing is secondary .He regularly insist me on T700 and raised my budget from6000 to 11000.he said that it is the best mobile, he told me features like good camera with flash, Dual speaker...

Dear Sir
On 13/02/08 i went to the "The Mobile Store" saltlake branch. I bought a Sony Ericson handset. I also wanted to take a airtel connection lifetime. I specifically aked the sales person Ms Rajni to give me that. She agreed on the same & told me about a special offer where i can avail that. I agreed on the same & made the full payment. After that i came to know that i was given 4 sim card of different service,...

The worst type of service you could ever get & can you imagine it takes them 2 weeks to load a software in a phone...

I ever seen such a worst mobile shop. I purchased a Motorola A810 mobile in 19/10/2008 at Parry's mobile store. Wide Invoice No: TN/ 01118/00001/8809Amount: 7, 499.01 With in a month i got several problems in my mobile. It got hanged, It damages my Sim card 3 times, Operations are very slow. Suddenly i got switched off. and lot of problems... Later i came to know it was manufacturing defect, So i contact the mobile store (Parry's)...

Customer Service Desk:

I had bought 3 mobile sets from your branch Essar Telecom Retail Ltd, BN Block, Vardhaman Shopping Plaza, Shalimar Bagh, Delhi in the names of Archana Narang (N 73), Divya Khurana ( Sony Erricson) and Ajay Narang (E 71) all in the month of October 2008. I was so impressed by your branch head Mr. Mukesh that after buying first two sets for Diwali / Bhaiya Duj Gift purposes, I pre poned my decision to buy...

Consumer Forum,

I had purchased one airtel sim card from the mobile store located in Lucknow.The adress is:Shop no.32, 33, 34B, Pragati Bazar, Kapoorthala, Lucknow.226024.The store manager is Sonu Mishra.
They asked me to submit my residential proof.Initially they asked me to submit photocopy of the document but later asked to give the original document.I had completed all the formalities.But they did not submit my...

Hi,

There is a video file format problem in Fly V100 model. While I purchasing this mobile in "The Mobile Store" they told this is good model and there is no problem. The video files working fine if I take video through mobile. But if I use any other videos downloaded form .net or from friend it is not working. I enquired the same and they told that there is a software problem in this model. In the official site...

I went to the Mobile store at shakrpur delhi, opposite nathu sweets to purchase a wire headset s 200 for my motorola L9. But waht they sold me instead was a different model of s 200 that is incompatible with online. when i demanded a replacement or my money back, the staff argued with me unnecessarily for more than an hour and the asked me to go to service center of Motorola. I want the correct product for my money.

Anup Shuklabr...

i had really a very bad exper'nce in mobile store and am even going to consumer forum 4 this kind of behaviour . All the staff in tms r ill' tempered and they dont know how to talk to
a person . but this time they all will pay 4 this am goin to file a
case in forum and all ofthem r going to pay for this...

Sir/Madam,
This is informing you that i have purchased a mobile in out let of "The mobiles store limited "(shop no B/A -16 Lake city mall, thane west )
I had chosen by seen photo a sony ericsson model " K530 i " so i asked them to show it but they told to pay me First so i have made a payment of Rs. 7429.01 ( payment made through invoice[protected] on dated 06/10/2008)But after opening found that hand set...

Today, I have tried to purchase a mobile “Samsung C140” in "The MobileStore" online shopping which is 1309/-. Once I reach payment page the price is changing to 1659/- (shipping 0.00/- and Gift-Warp Charges: 0.00/-)
It is misleading and there is a chance we ending up paying more, if we miss seeing price in the checkout page as previous three pages are showing 1309/- only. I don't Know what is the difference...

Order No :[protected] for Nokia Mobile phone.
This was ordered through the TMS online potral more than a week ago.(www.themobilestore.in)
I had placed the order with "The Mobile Store" through valid credit card transcation approval.
After the order was accepted, the goods was not delivered to the address mentioned in the order.

The store that had to deliver the product (Jayanagar-Bangalore) has...

on 24th august 2008 from the mobile store (shop no. 5368/11/1, punjabi mohalla, nicholson Road, Ambala Cantt (Haryana)( India) i have purchased samsung j-600 mobile costing Rs.5169/- and for that samsung mobile company is having a promotional offer of a sctrach card highlighting SCENE CHANGE offer and the mobile store is not providing the same scheme to me. The detail of the bill is as under:
customer Number :[protected]
Customer...

Sir,

i Went the mobile Store for changing my housing change of Nokia N-95, They Told Me After 20 Min they give my Set.
But When i came after 20 min they told me your mobile motherboard jack is been damaged while changing the housing. you can collect your mobile tomorrow.

They Dont give me any Job Sheet,

After 1 week they told me part is unavailable and you have to wait for 2 days then...

Hi,
I have register my complaint regarding my faulty handset Nokia 5610 music.I have purchased my handset from The Mobile Store, Kirti Nagar, I request them to change my handset as there was a problem in 4 days in using my handset.They told me to go to Nokia Care Center, but when i told them about my problem as they are taking 1 month to repair my handset, they told me to 'If there was a problem in % days of working of handset,...

WHAT IS ASSURED IN THIS? IS IT PAIN!!!
TAKE BACK THE ASSURED GIFT COUPON AND REFUND ME RS.5000
This is reference to the Holiday Package of 2 Nights & 3 Days that i recevied on Buying the Mobile from "The Mobile Store".
The Holiday package was from Countrywide Holidays Pvt. Ltd. where they asked to give their Preference of the Stay with 3 alternate dates.
I picked the areas as per the following Sequencebr...