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The Mobile Store Complaints & Reviews

1.9
Updated: Feb 19, 2023
Complaints 476
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Unresolved
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The Mobile Store reviews & complaints page 2

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A
Arnav06
Jul 11, 2020
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Address: RGM Plaza, 27C, Chakarata Rd, Near, Connaught Place, Dehradun, Uttarakhand 248001

He told me that this mobile has snapdragon 665 processor, i asked him 3 to 4 times but he said yes then i told him to show me where it is meintioned that the phone has snapdragon 665 processor but he ignored me and started talking with his friends and when i called him he talked in very rude manner with me - there is no benefit of talking about the phone and i will not take the phone back he said, he ended the call.

I hope you will investigate my issue and please provide me a refund.
Thank you.

Shopkeeper mobile number-[protected]
Date of incident - 30 june 2020.
The Mobile Store customer support has been notified about the posted complaint.
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    S
    Shabihul Hassan
    Jul 5, 2020
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    Jald say mera phone wapas kare nahe pay wapas kare
    The Mobile Store customer support has been notified about the posted complaint.
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      D
      DVSSA Raghavendra Rao
      Jun 14, 2020
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      Address: Hyderabad

      Payment id[protected] through payumoney of rs. 2999/-
      The Mobile Store customer support has been notified about the posted complaint.
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        J
        jppal
        May 16, 2020
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        Payment Id is[protected].product order MS2648. I HAVE NOT RECIEVED PRODUCT AT ONCE . I TRIED TO CONTACT [protected]@MOBYLSTORE.IN.BUT NO RESPONSE TO IT. SO PLESE RESOLVE MY PROBLEM.
        +2 photos
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          S
          Shankha007
          from Kolkata, West Bengal
          Aug 4, 2019
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          Address: 250 Diamond Harbour Road, Behala, Kolkata - 700060, Kolkata, West Bengal, 700060

          The mobiles store newly open at behala kolkata 700060 opposite of old mobile store. All employee told me same they are employee of the mobile store (Essar group) but when i want purchase a samsung mobile they dont have stock they managed the stock beside a local mobile shop and give me a computer invoice with print of mobile store invoice. I know that any retail store not purchase any single product at local market. That's why i suspect company fraud me or they cheat.
          Please take action this type of fraud system or fraud people
          Store address is 250 diamond harbour road, behala, kolkata - 700060 opposite bank of baroda behala branch
          The Mobile Store customer support has been notified about the posted complaint.
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            S
            shaishav patel
            from Noida, Uttar Pradesh
            Jul 18, 2019
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            I am the mobile store employer in 2017 i resign my post as csa on 20th july 2017 my i'd is 20051101. My uan number is[protected]. My exit date is not updated so far. So my pf process pending so how 2 my exit date updated plz help me. The mobile store contect number give me any suggestions me how 2 solved plzz. Help me...

            Regards
            Shaishav patel
            [protected]
            The Mobile Store customer support has been notified about the posted complaint.
            Sir, ek online side ke jariye mere account se 4799 rupee ki dhoka huyi hai ush side main mobile ke offer dikha rha tha jo mene purchase kiya aur payment kiya phir aage kuch bta hi nhi chala

            about pf process - Comment #3620650 - Image #0
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              8
              8823040402
              from Delhi, Delhi
              Jun 28, 2019
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              Address: Room no 8 gate no 6 Julius wadi malwani madad mumbai 400095 near mount mary school, Mumbai City, Maharashtra, 38543

              I ordered a phone by mobile season store mumbai but he cannot deliver it properly coz i ordered a red i phone 7 plus
              And i received black i phone7 plus
              Soo i wanna a return it...
              When it cannot exchange i can clam it on s. P office so please process for it.
              And want a red iphone7 plus again
              Contact no — [protected]
              +3 photos
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                S
                spvm23
                Apr 4, 2019
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                I have purchased poco f1 64 gb on 16th march 2019 for 19999.00 inr by icici debit card,

                As per the offer (Untill march 16th) i was supposed to get 1500.00 inr instant cash back on icici cards

                No cash back received until now,

                I have purchased the mobile in the mobile store, marathalli, bangalore

                Please write back whom shall i contact,
                Mail me at [protected]@gmail.com

                I will add the bill details etc once u respond to this
                The Mobile Store customer support has been notified about the posted complaint.
                Mera phone redmi 8 abhi tak nhi aaya h Maine
                27/10/19 ko order kiya payment paid h lekin dilvery hua nhi action le rha hu company ke khilaf abhi mujhe jaante nhi tum log adalat tak jaaounga police ko complaint kar chuka hu
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                  A
                  akashjaan0
                  from New Delhi, Delhi
                  Feb 21, 2019
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                  Address: New Delhi, Delhi, 110046

                  My name is akash and my present number is [protected] and i will recharge my postpaid number bill payment of rupees 1000 and number is [protected] and the shop address is akash communication rz 136 i-block street no 8 west sagarpur new delhi and shop owner name is akash and mobile number of shop owner is [protected], [protected] and this person not refund my payment because recharge not successfull so i compaint about this shop
                  The Mobile Store customer support has been notified about the posted complaint.
                  I ordered mobile in phones kart.in i ordered speria p20 but I get another dummy phone plz refund my money back
                  Why these guys cheating plz give money back phones kart is fraud website plz i request give me money back plzz

                  payment not refund of my postpaid number recharge not successful - Comment #3458903 - Image #0
                  Sir this is abhinav actually i have claimed insurance for mobile and i got approval also but till now i didnt got my money uts already one year over the insurance company is big c universal insurance and my intimation number is [protected]

                  payment not refund of my postpaid number recharge not successful - Comment #3646868 - Image #0
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                    S
                    shiwu1719
                    from Meerut, Uttar Pradesh
                    Jan 7, 2019
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                    Address: 201010

                    I want a duplicate copy of my bill of my iphone becaunse i have to submit it into the apple care dur to regarding activation lock. I have a bill but that bill have very blure image i can not read properly anything in it so i request u to give m duplicate bill of my iphone. I purchased it from mobile store in east delhi mall kaushambi but now the shop is closed so i cannot get bill from there.
                    +2 photos
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                      C
                      Ccoture
                      Sep 24, 2018
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                      Address: N4k1g2

                      Hello i am the day porter at the owen sound zehrs. I was cleaning the staff bathrooms when i got to the mens and your employee was in the bathroom. I knowcked on the door and said hello and he did not answer. I then proceeded to go to management to address this problem not mentioning any names and he gotnin my face and started screaming. 3 other zerhrs employees seen and herd it. He is the young red head that works the stand. Im not even sure of his name but andrea knows who he was and has herd both sides. I would like to have this addressed as it is unnesarry
                      The Mobile Store customer support has been notified about the posted complaint.
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                        1
                        111pandeysujeet
                        from Bindki, Uttar Pradesh
                        Jul 30, 2018
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                        Applicant has purchase the Samsung Galaxy j7 smartphone from Ballabgarh Haryana from a shop named (The mobile store). on purchasing this device we are getting the 1-year free warranty for the phone. when I was purchasing this mobile at that time shopkeeper has told that there is a scheme in which on purchasing any one of the mobiles we can get a free gift( in which any mobile phone, power bank or anything can be given). On hearing all the conversation from the shopkeeper I have purchased the phone and as a gift, I got a power bank cost rupees 800. When I saw the gift I refuse to take it so, the shopkeeper has said that in order to take the power bank he can extend the warranty of the phone up to 1 year more extended warranty. I agreed to his deal. but after 1 year I got some problem with my device and I contacted the Samsung service center situated in Hazratganj. when I reach there I have told my problem to the offices in the office they totally refused to take my device for repairing as they told that there is no extended warranty on the device. They have suggested writing to Samsung support team as I have done this also. but I could not get any response from Samsung regarding the solution to this problem. As I have send a complete report with attached cash memo slip to the support team of Samsung but they have not responded with any positive response.
                        I could not understand that why I am not getting the service which I have paid for. As the cash memo completely shows that The Mobile Store has extended the warranty up to 1 years more but when I go to the service center of Samsung they completely refused to give their service on free of cost. So investigate this problem and help me to provide this service and keep the reputation of the name The mobile store.
                        +4 photos
                        The Mobile Store customer support has been notified about the posted complaint.
                        Patel Nagar bawdiya dewas
                        I had sceen an advertisement of phone at a cost of 1899/-.when I paid the amount I lost it...then no informational...I paid in the site of Amazon...I had the screen shot nd the msg that ma amount has been paid

                        regarding extended warranty of the samsung galaxy j7 - Comment #3401414 - Image #0
                        regarding extended warranty of the samsung galaxy j7 - Comment #3401414 - Image #1
                        Abhishek Lawrence's reply, Apr 14, 2019
                        Amazon is very bad shopping...they can't even solve the problems.faced by the customer...wrost service
                        Wrost app
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                          6
                          6123rana
                          Jun 21, 2018
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                          Address: 700078

                          The Mobile Store Extended Warranty Number EXTMS3084219
                          Valid till 10/09/2018, Service Period from 11/09/2016 to 10/09/2018.

                          The mobile set (Gionee P5Mini Black) display is not working. Gionee Service Centre advise to contact The Mobile Store only considering the Extended Warranty. Unable to connect with The Mobile store. e-mail forwarded on 19/06/2018 at '[protected]@themobilestore.in'. Till date no response. Customer Care No.[protected], also not working. Please suggest for necessary action immediately.
                          The Mobile Store customer support has been notified about the posted complaint.
                          I oder wireless headphones and ear pods but i get only headphone with wire.so, i want immedeate action because tge company contact number is donot work.i was put a email on given email adress but the company donot take any action or they donot any reply to me

                          mobile servicing required under extended service time period - Comment #3390599 - Image #0
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                            6
                            6123rana
                            Jun 21, 2018
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                            Address: Kolkata, West Bengal, 700078

                            The Mobile Store Extended Warranty Number EXTMS3084219
                            Valid till 10/09/2018, Service Period from 11/09/2016 to 10/09/2018.

                            The mobile set (Gionee P5Mini Black) display is not working. Gionee Service Centre advise to contact The Mobile Store only considering the Extended Warranty. Unable to connect with The Mobile store. e-mail forwarded on 19/06/2018 at '[protected]@themobilestore.in'. Till date no response. Customer Care No.[protected], also not working. Please suggest for necessary action immediately.
                            The Mobile Store customer support has been notified about the posted complaint.
                            Jun 28, 2018
                            Updated by 6123rana
                            Nothing I've received from The Mobile Store end. I'm in real difficulty. Please suggest for immediate measures. Without the mobile working contacts badly effected. Please consider the matter as MOST URGENT.
                            Mera mobile mene indore bheja tha vha se mera mobile first flight office me kho gya tha help kre plz
                            [protected]
                            [protected]

                            mobile repairing service contact details require - Comment #3321728 - Image #0
                            mobile repairing service contact details require - Comment #3321728 - Image #1
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                              C
                              Chandrakant Dodmise
                              from Mumbai, Maharashtra
                              May 30, 2018
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                              Address: Raigad, Maharashtra, 410206

                              Hi
                              Just after a year we are facing battery problem for mi max.
                              Refer below the photo and details of mobile. It is very serious issue as battery may get blast and accident may happen... Please be serious on the issue.
                              Meid : [protected]
                              Imei : [protected]
                              Imei sv (Slot 1) : 00
                              Imei sv (Slot 2) : [protected]
                              Imei sv (Slot 2) : 00
                              Glass is detaching from mobile because battery pressure or any another issue. Sending you images of mobile please check this and give solutions as early as possible.
                              Please, help to resolve problem.
                              +2 photos
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                                U
                                Umang Mahesh Dadhich
                                from Kichha, Uttarakhand
                                Mar 23, 2018
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                                Address: Mumbai City, Maharashtra, 400101

                                The mobile store, i understand that you have gone through hell of situation. I won't spray spice on this burnt. I just want my mobile bill which i haven't received it via mail as promised during purchased. This is causing me 15000 rupee phone which is faulty and cannot be covered under warranty.
                                Request you to provide me a service guy number, just need to retrieve bill from your system.

                                Pls support to provide my mobile bill.
                                The Mobile Store customer support has been notified about the posted complaint.
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                                  Sudha Ramachandran
                                  from Chennai, Tamil Nadu
                                  Mar 12, 2018
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                                  Address: 600088

                                  I should have thought twice before signing any insurance with unreputed company like yours. It is higher disappointing to see that you guys are literally cheaters. If really need money you must earn. You must not cheat. Such a disloyalty BPO you guys are. Till now I haven't received my 13, 500 which I paid for my insurance and it's been 3 solid years and I haven't received any amount. You guys will deserve for his one day.
                                  The Mobile Store customer support has been notified about the posted complaint.
                                  Please stop KHOKABABU serial. This is so rubbish. This is just irritating. Pls end the serial.
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                                    V
                                    VAJRAVEL REDDY
                                    from Bengaluru, Karnataka
                                    Mar 12, 2018
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                                    Address: 560016

                                    I had pre booked jio phone from the mobile store Bangalore on 19/8/17 Invoice no[protected]. Still I have not received the phone or 1500 rs refund. Please provide the phone or refund the amount deposited. I communicate with with Mr. Jeedhender in Mumbai head office, he told me to refund your money and he requested to sent the address as well as copy of invoice . As request I send to him. Still I didn't get any replay from him. Blow mail communication for your reference.
                                    +1 photos
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                                      D
                                      Debadatta dash
                                      from Bhubaneshwar, Odisha
                                      Feb 18, 2018
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                                      Address: Khordha, Odisha, 754029
                                      Website: The mobile store limited or mail

                                      1. I am brought this mobile phone in month of june 25 from your point at bhubaneswar, odisha with 1 year insurance. But know my mobile touchpad is cracked so kindly help me plz.
                                      2. At the first time my mobile money receipt 19999 ok but after 6 months this bill total letter not clearly seen. So give me my mobile bill on this [protected]@gmail.com
                                      +2 photos
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                                        H
                                        HARSH TECHNICAL
                                        from Mumbai, Maharashtra
                                        Feb 6, 2018
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                                        Address: 362266

                                        I bought this phone in Month of September 2017 from Flipkart, I received the mobile, after 2 days o[censored]se I got to know that something defect in this mobile, like software problem and speaker.I tried to contact the Flipkart seller, but it was showing error, and I was not able to communicate to the seller, after 3-4 days the battery problem also arised, but I was not able to communicate with the seller, after a month the mobile got completely dead.Not even showing charging.
                                        +2 photos
                                        The Mobile Store customer support has been notified about the posted complaint.
                                        I request one retailer to port my no BSNL to airtel .but he charge me 200 for this and punch three times and scan three different sim I think he misuse my punch my no which I apply to port [protected]
                                        Retailer address
                                        On Delhi road jaina darmshala
                                        Vpo kharkhoda dist Sonipat Haryana 131402

                                        goodone spark 4g smartphone - Comment #3070396 - Image #0
                                        Sometime In my mobile display '' in mobile display it's shows ''something wrong'' can i know what is the reason
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