The Mobile Store Complaints & Reviews

I purchased a nokia 3, today just 3 hour before. Which came out faulty, (Display glass is not pasted perfectly and i have checked the internal mobile free space only 6 gb is showing but in other store in the same product 7gb are free space. (Its look like duplicate) asked the mobilestore for replacement after paying amount and they said it you have to go service center. Very very unsatisfied by their service and responsibilities of the sales...

Purchased mobile phone from the mobile store in kanpur in 2016, and took an extended warranty claim. Yet, the company amtrust mobile solutions entrusted with the task of disbursing with the claims is refusing to provide the claim, so is mobile store dilly dallying and procrastinating things. Such an awful experience.
Date of purchase was june 2016, and extended warranty started from june 2017. Yet, the amtrust mobile solutions, partner...

I received my order of shoes 3 for 999 and the quality is ridiculous it has been just 10 days and each and every shoe has broken down i have wore them once and the soles have came out
The order was also very late and made me wait for many days i totally dislike the website and also the products that are provided by the site
I want my products not to be exchanged but to be taken back by the company...

After the payment made towards the purchase of a Nokia 150 mobile phone, the sales rep insisted me to break open the seal on the box. Even after denying several times, he said they need to get some information to update their records.
Finally he opened the seal and just turned on the mobile and turned it off without checking for any info.

He immediate took the phone and the box inside the room aside him and came back...

Hello, 2nd year warranty issue main customer ko kiya benefit milta haa. Agar koi handset company walaa repair nahi kar sakta haan tooh. Maina 23000/- mobile purchase kiya hai the mobile store saa. Abi unsa mobile repair nahi hoo rahaa haa. Woh muja 6040/- bol rahaa hain denga aur mobile be surrender karanga company main. Warranty ka matlab kiya hotaa hai. Full amount refund hona chahiya ya tooh same handset new provide karna chahiya company...

Dear team
I submitted my mobile to the mobile store on dated[protected]
From those days i am taking follow up for repair status. The mobile store customer care guys said they will update me in 24-48 hours but still did not get single update from those guys. Still i did not get any call from those all for any kind o[censored]pdate that they are checking

Require help in that case...

Hello

You have a branch on Shubra Street that deprives customers from charging mobiles via the network. I am not that kind of complainer customer, but whenever I ask the one behind the computer for charging my Vodafone line, he gives me the same answer every time ( The net wok is out of order ). Thus I keep asking myself why do you keep this branch open if the network is cut off all the time (This happened for more than 9...

This is very surprising to see that despite giving my cell phone on 7/01/2017 for repair and making many calls at the store, at the consumer complaint cell I haven't received my phone back even sheet almost 24 days where I was told that maximum time is 7-10 days.

I called customer complaint cell where they told me that I'll receive call from concerned department within 24 hours, it's been days I haven't receive any. On 16/01/2017,...

Dear sir

Mene apna mobile 29/11/16 ko submit kiya tha (Complat no. 699564) usme jo problem tha (Automic switch off)
Muje wo 10 days me mila
But wo problem ab bhe ho rahe hai warranty me dene ke baad bhe kuch nai hua ab bolte wapas do submit kar do agar fir bhe solve hua to wapas do submit kar do.

Ye company warranty dete hai but kuch hota nai hai

Vinay [protected]...

Payment not returned
My payment is not revived my complaint number is adn15_300916_[protected], i am received my damage phone on last 15 nov, and app daily said your payment send your account on two working days, still now wait on 7 working days and not refund the repair amount, get i am coll the coll centaur hi said your amount transfer your account on november last, still i am more wait, but not refund my claim amount, and i have received...

On 9th december when i was in delhi only for a short period of time i decided to buy mi redmi note 3, two of them 1 for myself and other for my friend, i contacted mi who gave me information about their offline sellers and advised me to buy from airtel, mobile store or reddington, this led me to look for only these three unfortunately, and to my woes i ended up in the mobile store of karol bagh mcd market and the thugs in the shop were waiting...

Due to screen problem i have submitted my I Phone 5S mobile under extended warranty on 7th August 2016, in between 04 times Mobiles Store has given me the mobile without 100% repair.

Every time it came, there was a new problem.

Now this i 5th month going and i dont have my mobile with me. Inspite of calls and mail no one has responded to it.

I am loosing my patience level, so i decided to put this...

I had puchased a Lava Pixel mobile phone from The Mobile Store with extended warranty at the store at Kalkaji Delhi, which was sent for repairs in the last week of October 2016 and a ID was given on 02 11 2016, ID is 699288.
The repair dept recived the phone on 11 Nov 2016 as informed through SMS.TIll date the phone has not been repaired and there is no information whatsoever about the phone. several calls and reminders nothing is...

I went to Mobile Store City Centre 1 Kolkata on 13/11/2016 to buy a screen guard for my newly purchase I phone 7.
Out of 7 staff no one was ready to fix the screen guard and they keep on passing the job to each other and at last the job was handed over to a lady must a new recruitment who while fixing the screen guard dropped the phone and damaged it.
The scene does'nt end here they claimed that its absolutely normal that the...

I purchased a Karbonn mobile which came out faulty, asked the Mobilestore for replacement and they said it would take 1 day. Its 3 days now and I havn't received the replaced set yet. They dont pick up calls, they dont even bother to provide update to customers even when they have exceeded the verbal timeline given. I had to call them more than 30 times and most of the time they preferred to ignore the calls. Very very unsatisfied by their...

My Mobile Phone against order id :[protected] is defeted so please return or replace my mobile phone

Rohit Kumar

[protected]...

Hi Sir,
I had given the mobile for servicing in sangeetha shop mantri mall person. named Vijay ( LG service person) which had problem with sim slot .. but after I got the mobile from service the mobile is not in working condition and I am not able to switch ON the mobile and I had paid 8k to him.
Right now we tried to reach and he is not responding....

My phone Sony Aqua M4 was given for repair under warranty in 2nd year by the mobile store in chembur branch on 2nd Oct, on 8th Oct I received an sms stating phone has water damage cannot be repaired under warranty and they are returning same to chembur branch. post which I have called several times & emailed too to both customer care and chembur branch but phone is yet not received. My Job number is RP[protected]. I need my phone back asap,...

The mobile store has committed the product will be delivered on 8th october 2016, but still they hasve not shipped the order, as discussed with the customer care they are saying the launch has been delayed & they are unable to shipped the product due to non availabilty of product, since the mobile store has advertised on the website that they will deliver the same on 8th oct 2016 or they will extend the warranty by 3 months, its a very smart...

I pre-booked iphone 7 with them and they refused to let me cancel the booking a few hours later saying that the entire amount i have paid is non-refundable. The iphone 7 was available cheaper on many websites. I have not received a single message or phone call from them confirming the delivery, despite calling their customer service - i ordered a 2nd handset from flipkart and they were prompt with their messages, service and delivery on time.br...