The Mobile Store Complaints & Reviews

Totally fraud people and store, don't buy any product from the mobile store. I have purchased a mobile in the mobile store. And paid money for extended warranty which is provided by the mobile store. And i have problems with phone mother board issue. I went to outlet, they told me its not cover by warranty because it costs9000/-rupees, and it is damaged for other reason, and i wisited htc service center and got an issue is with product only....

I gave my Karbonn Bahubali phone under warranry for fixing of my screen related issue on 7th September at Dobson Road store in Howrah. They said they'll take it to the service centre. I then visited the store about 5 times and each time they reply saying that the phone hasn't come back yet. It's been 16 days now and on my every visit, they give excuses that the person responsible is out for lunch. This is pathetic service....

I have purchased a mobile of micromax yureka model no. serymob015 item name - without acc. yu6000 (black). from m/s mobile house, haldwani, church compound, near oriental bank, nainital road, haldwani, tin [protected], pin 263139 mobile no. [protected].
Same day mobile was not charging so i gave the mobile at same store to repair. and tried so many times at same out let. today after one month i have not get mobile back. then i am making...

I have purchased a mobile set of INTEX Company from your Baruipur branch kolkata 700144 on 15th jun 2016, INVOICE NO 25629/13720278. But due to disorder of the set i have surrendered the set at this shop on 30th aug.The Mobile store sent the set to INTEX Service center. But it is matter of sorrow that The Mobile store did not returned my set so far. Only they indifferntly that the set is not repaired .They have no efforts to return my set.br...

17/09/2016
To,
The Store Manager,
The Mobile Stores,
Sec 06, Dwarka New DELHI

RE: Deficiency in Services and Sales with incorrect commitments

Dear Store Manager,
Your immediate attention is drawn on following points:
a. On 04th SEPT. 2016 we purchased a new LYF Phone from your shop on assurance of your Sales Staff, that normally JIO sim gets activated in 3-5 days,...

On 04th sept. 2016, i purchased a lyf mobile with jio sim and i was committed that in 3-5 days this will be activated. The sales man said that max in 7 days this will be activated. From 7th day till today i have been calling them and every day they say in one or two days this will be activated.

They just made a false commitment, cheated me and it was a gross misselling by the mobile stores and i need my money back immediatley...

I had purchased my HTC desire 820 from your store at CP lounge 2 New Delhi. It has 2 years full damage protection insurance and 1 year extended warranty. Last month my phone automatically stopped working without any reason and it was not even switching ON.I visited your store and submitted it for repair on 4 th of this month.I have received a SMS from your service centre that they will not repair it and returning it back saying it is a case...

Not setsfy your services. I complain the mobile store for decline my insurance. I m your reguler custumber. But your services is not me. I send all ducuments send insurance company for guidaence of the mobile store. Now insurance company told me your handset is replaced. Not match imei no. How this creat. I dont know. Beacause i buy mobile on 28.05.2016. And not replace no replace handset then how change imei no. Please help....

Sir I, ve purchase a Lyf flame 1 mobile with gio connection last weak but my no still not activate n your executive officer not satisfied my request my gio no [protected]...

Dont buy any mobile frome the mobile store bhayander west near at maxus mall
Call staaf is not good i go to the shop for buy new mobile samsung j7 2016 excenge of note4 is done everything n i vo to bome n after one hour hi calld me to ur note4 is copy so come n take back i go to the shop n i show online samsung website n show with imei n serial number its orignl but thy not reddy to egry n fanly he take bake phone from me i bave all...

I had puchased my htc 820 desire handset from the mobile store in nov 2014 & had opted for the extended warranty scheme by paying an extra fee. Since jan 2016 i had a display issue with my phone for which i was asked to submit my phone to them as their service center is in ahmadabad. I was surprised to see that i received my phone back after 25 days in the same condition. The issue persisted & reoccurred again & i had to go through the entire...

I purchased iphone-6 on 04/04/2016 and also taken 2nd year accidental damage protection plan from the mobile store (Same store from where i bought it), now unfortunately my phone's screen accidentally broken in 2nd year of purchase and i raised complain to insurance company but no response from there side, it seems that they are not in mood to refund the amount, find attached the details attached related to phone and store.

Purchase...

Dear sir/madam
I had purchased mobile oppo fi from mobile store jallahalli cross 3 months back while purchasing they assured me that selfie stick will be provided in a weeks time based on the same I purchased. After the same I used to go frequently visit they draged on wherein based on trust I purchased one more mobile F1 . while purchasing they informed me that selfie stick will be provided and I used to visit the store regularly...

I bought Lyf Flame 1 handset from The Mobile Store via paytm, themobilestore being the authorised reseller.

Imei: [protected]
Order date:1st Aug
Bill date: 2nd Aug
Delivery date: 2nd Aug
Problem reported on 3rd August
Invoice number: 1412/31290

The handset was delivered on 2nd Aug and I was told by the mobile store that they provide 3 days replacement in case of any problems...

I bought mobile hand set from the mobile store, rajinder nagar, new delhi - 110060 on 21.02.2016 (Executive mr. Deepak, m-[protected]). I made the payment through credit card wherein i was to get rs.3000/- cash back after 90 days as assured by the executive by the bank. But even after more than 120 days, i have yet to receive the same. Upon checking with the bank, they say this cash back is to be provided by the merchant and not by the bank....

Accidental damage + water damage...

Mobile store is a very bad place 4 purchasing phone...my experience was not gud as their staffs r giving wrong information 4 selling phone...they told me that mobile which I have purchased is in offer which includes memory card and extended one year warranty but it was totally fake they calculated all total and told me the wrong value of the phone. ...
And told me that bill will be given to me after 24 hours as Mobile store is a brand...

Hi,

I would like to highlight my concern with the mobile store in "G- 35 Aggrawal Millinnum Tower Pitampura Delhi" it was sold to me by sales associate - Rahul Sharma and he sold me a Blackberry mobile model Z3 and gave me the warranty of one year as per my invoice date warranty starts from the date of puchase which was "7/September/15" and then i got a fault in my mobile now so as per the invoice I should have the warranty...

I am purnima ghorai. I am a ezone staff, 29years old. On 30th march, 2016, i have visited the mobile store situated at kalakar street the mobile store at 8 : 30p. M but the staffs of that store misbehaved with me and made some abuse. The store maneger and the staff indrajit das day was also made that things. They were total 4 in members. They drop down the store shutter and tease me and used slung languages. I attacked them to save me. I...

We are in extreme disappointment with the The Mobile Store shop at Keelkatalai. I purchased Intex Ace today only because the salesman promised it will have all the features as per oppo neo7.
I repeatedly asked the salesman for the camera features and he confirmed it would be good. He didn't have any demo piece with him and hence I Had to BELIEVE him. Only after paying the bill, we opened the box and to my worst disappointment the phone...