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The Mobile Store Complaints & Reviews

www.themobilestore.in
1.8
Updated: Feb 19, 2023
Complaints 489
Resolved
175
Unresolved
314
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The Mobile Store reviews & complaints page 6

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P
Purnima Ghorai
May 13, 2016
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Sextual harestment the mobile store staff

Address: 700007

I am purnima ghorai. I am a ezone staff, 29years old. On 30 th march, 2016. I have visited your store situated at kalakar street mobile store at 8:30p. M. But the staffs of that store misbehaved with me and made some abuse. The store manager and the staff indrajit das day was also made that things. They were total 4 in members. They drop down the store shutter and tease me and used slung languages. I attacked them to save me. Ifled away from...
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R
rohit1611jain
from Mumbai, Maharashtra
May 6, 2016
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The mobile store not replacing my mobile also not giving me other mobiles

Address: 380054

I complain yesterday

I bought this mobile form the mobile store outlet now in a accident my mobile get damage and i given it to service center for repairing, now the company doesn't have the original part of the mobile so now they are replacing my mobile with the new one, they had given me a clam latter and told me to go the mobile store and and show the replacement latter and ask for the new mobile and submit the old one br...
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rohit1611jain
from Mumbai, Maharashtra
May 5, 2016
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Not replacing my mobile also not giving me other mobiles

Address: 380054
Website: Ahmedabad

I bought this mobile form the mobile store outlet now in a accident my mobile get damage and i given it to service center for repairing, now the company doesn't have the original part of the mobile so now they are replacing my mobile with the new one, they had given me a clam latter and told me to go the mobile store and and show the replacement latter and ask for the new mobile and submit the old one

Now your outlet is trying...
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V
Vishal.08
from Kolkata, West Bengal
Apr 17, 2016
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Charger

Address: Howrah, West Bengal, 711106

I went to mobile store to buy a samsung charger and at that time they wer closing shop... I asked fr samsung charger.. they said its not available u can take Microsoft its good... Tommorow morning we will give you bill becoz now its closing time and they put a stamp in the charger box...I went home and charger was not working.. Next morning wen i went to shop and said that the charger is not working.. The salesman was saying this is not the...
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S
Siddhartha Purkayastha
from Tiruvannamalai, Tamil Nadu
Apr 15, 2016
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Purchase of mobile from the store

Address: Kamrup Metropolitan, Assam, 781007

I have purchased a mobile from The Mobile Store - Bora Service - Guwahati, vide invoice no 17739, and was mislead by the Store Manager and the In-charge of the Co .

I was assured of free SD card, bag and also value for my used mobile . But after the transaction was over and my credit card was swiped the price that was discussed and amount charged was different . I could relies that there was misrepresentation of the fact when...
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A
alok singh
from Noida, Uttar Pradesh
Apr 15, 2016
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Insurance claim for handset gionee s plus purchase dated 29.11.2015.Invoice number 13295248

Address: Lucknow, Uttar Pradesh, 226020
Website: www.themobilestore.in

Reg: insurance claim for handset geonee s plus purchase dated 29.11.2015. Invoice number 13295248

Please refer the captioned subject in which i wish to inform you the said handset's lcd got damaged on 7th of april i informed edelweiss on 8th of april. The representative informed me not to repair the phone without their prior permission otherwise your insurance claim will not be considered and submit the claim through online...
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M
Michelle Meikle
Apr 15, 2016
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Customer services

Address: L5R3m6
Website: WWW.consumercomplaints.com.in/new_complaints

This manger should not be in the position he is in. He has minimal customers service skills and he picks and choice to who he wants to help . He would even stop his sales person to not help me after I brought a new phone from him two month ago I can even write what I am feel like after leaving this noble shop I have never been treated like this . He even got customers invold to side the store to try to side with him. He is sooooo unqprofessional...
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R
rsantosh5
from Mumbai, Maharashtra
Feb 25, 2016
Resolved
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My nokia phone 1520 under warranty is not returned by the store even after one and half months

Address: Pune, Maharashtra, 411015

This is with reference to my mobile handset Nokia Lumia made 1520 Serial IMEI Number: [protected]. In the month of January, 2016 I found that when I am calling from this handset, the receiver of my call unable to hear me. When I was trying to call using the speaker phone or the hands free cord, there is no problem at all. Apart from that I was quite happy with the overall performance of my phone and was not giving any problem. I thought...
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K
kd1806
from Pune, Maharashtra
Jan 20, 2016
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How i was looted, cheated and harassed by the mobile store.

Address: Kolkata, West Bengal, 700074
Website: www.themobilestore.in

Sir/Ma'am,

The address of the mobile store from where I purchased my handset is-

The Mobile Store Limited,
95, Dum Dum Road,
Opp Hanuman Mandir
Kolkata, 700074

I dont have any complaints because we complain for products that we buy from a company we trust but "THE MOBILE STORE" has lost all my trust that I use to have on it previously. Now hearing or reading...
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A
Anand_Sager
from Indore, Madhya Pradesh
Dec 23, 2015
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3 times faulty repair under extended warranty

Address: Indore, Madhya Pradesh, 452010
Website: www.themobilestore.in

I have purchased Extended warranty for my mobile. Once I felt an issue with the touch of my phone and I deposited my phone over Mobile Store outlet and I received my phone after 16 days. Within 10 days the same problem happened. Again I visited mobile store outlet. Same process continued and again after receiving my phone same problem of touch. It was third time on 28th November 2015 I have sent my phone for repairing and for the same annoying...
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S
subhanil
Dec 20, 2015
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Fraud transaction from my credit card

Address: Kolkata, West Bengal, 700129
Website: Www.themobilestore.in

I got a sms that Rs. 20424 has been deducted from my credit card at the mobile store on 19/12/2015 on 11:07 I call icici bank to know in detail . they told me that transaction was in the mobile store at Gurgaon. But I was in kolkata with my credit card on 19/12/2015 . But I have not purchased anything from the mobile store by my credit card on 19/12/2015 at 11:07 am. Please help me. Regards, S.karak [protected]...
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S
Suresh.dhavalagi
from Mumbai, Maharashtra
Dec 16, 2015
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PF Issue

Address: Bangalore, Karnataka, 560057

Hi I am Suresh Dhavalagi worked in " The Mobile Store " more than 1 and half years and same applied for Pf its almost 3 months over i didnt got any pf amount kindly help PF NO : MH/BAN/48325/13906 Name : Suresh Dhavalagi |Id : 20042289 pls help ... Mail; [protected]@gmail.com mob: [protected]...
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Yash Nilesh Madhak
from Gurgaon, Haryana
Dec 14, 2015
Resolved
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No proper response

Address: 401101

I hav taken gionee m4 before 2 months i was having an insurance of a mobile My mobile is damaged due to throwing i hav given mu mob for repair in The mobilr store bhy west near maxus mall The worst shop ever i hav seen no presentation nthng speaking lang and no response Plz i request take strict action...
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S
Sudarson Swami
from Mumbai, Maharashtra
Dec 14, 2015
Resolved
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Phone returned with damages by the technical team

Address: Mumbai City, Maharashtra, 400065

Kindly like the page and raise a voice against the mobile Store. https://www.facebook.com/AgainstTheMobileStore/ Hi, I am Sudarson Swami brought the Sony Xperia Z2 (EMI-[protected]) on 15th August 2014. I brought the extended warranty with itself. On 25th November 2015 i broke one of the sim card reader pin by myself. On 26th November i had submitted the handset at The mobile store (Goregaon west store) under extended...
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G
gadodiashubham
from Kolkata, West Bengal
Nov 28, 2015
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Certificate And Bill Copy Not Received

Address: Kolkata, West Bengal, 700048

I had purchased a Redmi 2 Handset with a Theft Insurance and Accidental Damage Protection for a year. I was informed that I will send the invoice copy and necessary certificates on my mail as the hard copy of the bill they give gets faded after a few months and no certificates were given for the insurance. I wasn't sent any such documents even after contacting the store and asking them to do so. I contacted the toll free no. of the co.(i.e....
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Y
yasssssh
from Mumbai, Maharashtra
Nov 28, 2015
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Extended warranty period lies

Address: Mumbai City, Maharashtra, 400078
Website: mobile store

I submiteed the mobile 12 days ago on mobile store to solve a problem under warranty period they told u will getback ur mobile within 10 days 12 days past mobile wasnt send for reparing, was not expected from the mobile store very much disappointed......
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S
Sulekhar10
from Mumbai, Maharashtra
Nov 16, 2015
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Unethical behaviour and false promises

Address: 400703

We bought Gionee P-103 handset from the mobile store
Address: BSEL Tech Park Vashi, on 13 Nov 15.

We were promised Replacement or refund if any issue with the phone within 5 working days.

We reported Three issues on 15 Nov 15,
1.Network Issue, 2. Resolution was lower than what was promised and 3. Volume issue.

The salesman "Haneef" as started arguing with us and refused...
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N
nits.chaudhary
from Noida, Uttar Pradesh
Nov 15, 2015
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Extra Money Charged for Insurance and Receipt Not Provided

Address: New Delhi, Delhi, 110025
Website: Www.themobilestore.in

I have bought Nexus6P..and have got the insurance as well for Rs. 1600..and when j asked for the policy paper..the premium amount mentioned there was Rs.274 only and when I asked for the rest of the money..they dint have any explanation to this and said rest is for admin charges..funny part was even the store manager was not aware of this. Mobile Store is simply cheating consumers on this..they charge..dnt provide any receipts for the...
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E
efghi
from Bengaluru, Karnataka
Sep 17, 2015
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Assured Buy Back Policy

I bought a mobile phone from mobile store, and along with that an assured buy back plan, where mobile store promised to buy back the phone, after 6 months of the purchase at 50% of the price. For the last one month, i am running to Mobile Store outlet for the buy back, but they are refusing to do so. Can you please help....
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S
sunil90
from Gurgaon, Haryana
Sep 11, 2015
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Bima clem nahi mila

Address: Indore, Madhya Pradesh

Sir mene 20 2 2015 ko aanand bajar old palasia se the mobile store se mobile liya tha uska bima b karwaya tha or mera mobile 22 8 2015 ko old palasia par bat karte hue gir gaya tha 22 8 2015 ko jab se mobile diya h me bahut bar gaya par wo meri nahi sun rahe h unko mobile diye ko 20 din ho gaye h waha jata hu to bolte h ki sham ko phon laga denge or bolte h ki ladka ni aya or bolte h ki ladke ne kam chod diya me waha ja ja kar paresan ho...
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