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The Mobile Store Complaints & Reviews

www.themobilestore.in
1.8
Updated: Feb 19, 2023
Complaints 489
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175
Unresolved
314
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The Mobile Store reviews & complaints page 8

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L
lakshita paul
Apr 8, 2015
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Regarding over deduction of mobile bill

Address: New Delhi, Delhi

This is to inform you that i am lakshita I live in delhi I purchse two moble phones of karbon titanium S310 White Silver and dark blue on 20th feb 2015 Rs 14717/- (POS[protected] & POS[protected] from The Mobile Store (The Mobile Store LImited Plot No: 154, Block No: D, Fateh Nagar, Guru Nanak Pura, Jail Road, New Delhi-110018), We pay from my SBI Master card. but on 23 th feb 2015 they debit Rs 7360/- (SWPO [protected] 20/02/2015...
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P
Praveenk123
from Delhi, Delhi
Apr 6, 2015
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Bill not received

Address: New Delhi, Delhi

Dear Concern, I have purchase a Samsung Galaxy Grand 2 mobile online by MYSMARTPRICE on 13th March 15 and i have received the mobile through THE MOBILE STORE from Karampura Delhi but they have not given the bill of same. I have received only EMI receipt of my mobile and receipt details given below :...
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S
Sathish .MECH
from Guruvayur, Kerala
Apr 3, 2015
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My mobile Theft in bus travelling but no response from mobilestore (avadi) & insurance company

Address: Chennai, Tamil Nadu

I have purchased Nokia 730 mobile in mobilestore Avadi Branch on 22/12/2014 & i have insured my mobile. Policy no:260200/46/14/[protected] Certificate reference no:TTTMS2461734 (IMEI NO:[protected]). My mobile Theft in bus travelling from avadi to cmbt & i have reported in police station(T6 avadi). i have attached my mobile missing CSR copy Pls find the enclosed document. But there is no reply from mobilestore...
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A
akshu203
Mar 23, 2015
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power bank not working

i purchased recharge + power bank with my iphone 5s.. its till in warranty.. due to ios changes in apple that recharge + in unsupportive.. i had been to mobile store sriganganagar but they refused to change.. as an advocate i would like to file a suit against the company & dealer as its still in warranty.. its not working since last 6 months.. i am very disappointed with the service.. if company can handle the issue well & good.....
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A
amita jha
from Delhi, Delhi
Mar 21, 2015
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miss selling - items told as free included in the bill amount

Address: New Delhi, Delhi

I bought my blackberry z10 from the mobile store outlet, my invoice number is 3215/13525. Order number 11301187. My concern is ‎that I have been miss sold by doing wrong commitments by your representative. Certain accessories which were told as complementary and free of cost like 1) SM BT BHM 1100( told as free) -rs.999, 2)RAINbow SP KB TITANIUM S5 Plus‎( sold with taking consent)-rs.149 3)strontium MSD 8 GB( told as free)-rs.375 4)...
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R
rohit2015
from Panipat, Haryana
Mar 21, 2015
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miss behaviour store manager gwalior furtuze plaza

Address: Gwalior, Madhya Pradesh

Dear sir/mam, I m Rohit Saxena frm Gwalior I m going in yur the mobile store furtunze plaza Gwalior store manger name :-Jeetendra sharma . purchasing htc820 .but Yur store manger way off talking vry bad miss behaviour So hardly request to you please imedetly action otherwise.i wont court cash in the mobile store Thanks Rohit frm gwalior...
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R
rohit2015
from Panipat, Haryana
Mar 21, 2015
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miss behaviour

Address: Gwalior, Madhya Pradesh

Dear sir/mam, I m Rohit Saxena frm Gwalior I m going in yur the mobile store purchasing htc820 .but Yur store manger way off talking vry bad miss behaviour So hardly request to you please imedetly action otherwise.i wont court cash in the mobile store Thanks Rohit frm gwalior...
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S
suviraj chauhan
from Bengaluru, Karnataka
Mar 18, 2015
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THEMOBILESTORE selling defective mobiles

Address: Bangalore, Karnataka

I am Suviraj singh chauhan. THEMOBILESTORE has sold defective mobile to me. I purchased samsung note 3 neo form the 1st block, kormanagla, bangalore branch of MOBILESTORE on 26th feb 2015. After 5 days of my purchasse some major problem arises in the mobile – 1. back camera lens got hell lot of dust inside. 2. front camera clearity is also not that good when I compared it with another note 3 neo in other store. 3. for calling, i have...
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8
88umesh
from Mumbai, Maharashtra
Mar 16, 2015
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Mis-selling the company SIM card.

Address: Mumbai City, Maharashtra

I went to The Mbile Store for sim. Address is Shop No 12, D Wing, Kesar Building, Plot No 239, 95th Road, Charkop, Mumbai - 400067, Opposite Bhagwati Restaurant. The guy sitting outside the store is mis-selling your company Sim to the customer. He is selling three Sim for Rs.50 saying its an offer. If we ask for one sim the regret fully say that the price will be the same where as the was no such offer written on he Sim pack. So in...
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S
suviraj chauhan
from Bengaluru, Karnataka
Mar 16, 2015
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defect in note 3 neo

Address: Bangalore, Karnataka

I am Suviraj singh chauhan. address – Tf2, malibu homes 1, 4th cross, sai baba temple road, green garden layout, kundalhalli gate, bangalore – 560037 I purchased samsung note 3 neo form the 1st block, kormanagla, bangalore branch of MOBILESTORE on 26th feb 2015. After 10 days of my purchasse some major problem arises in the mobile – 1. back camera lens got hell lot of dust inside. 2. front camera clearity is also not that...
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A
arzoochawla
from Agra, Uttar Pradesh
Mar 14, 2015
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confirmation of order not received

Address: New Delhi, Delhi

Dear sir/madam Today I have ordered a mobile phone from your online mobile store at 12:45 in the noon. The payable amount has been deduct from my bank account for the same but yet I did not receive any confirmation or receipt from your side. Mobile name is- Micromax unite 2 A106 white Cost- 5799 RS please do the needful as early as possible thanks Arzoo chawla [protected]@gmail.com...
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M
manjyots
from Pune, Maharashtra
Mar 11, 2015
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Claim regarding Samsung mobile bought on 21/1/15

Address: New Delhi, Delhi

My Samsung mobile is damaged and not working. IMEI No. is [protected]. Invoice No and Date: 12391600I had opted for insurance certificate for Accidental Damage. Please replace my mobile set and let me know the procedure for the same.Looking for an early reply as this is new mobile bought just a month back. I had dropped some emails l after talking to mobile store representative that on intimating you guys would reply and ask for...
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Prasang Agarwal
from Bengaluru, Karnataka
Mar 10, 2015
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order HTC desire 820 grey but came milkywey grey . or no 100049281

Address: Bangalore, Karnataka

HI team, I ordered HTC desire 820 Grey colour from online the mobile store. now came milkeywey grey colour. Now they are refusing to return. Not replying of mails . Giving reasons different daily asking to get higher authority to talk then refusing . & even on this telling the mistake is of customer, there is no grey colour & you ordered wrongly even i have purchase billed written as GREY colour only. Now, don't know where...
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M
Mahesh Bansal CA
from Noida, Uttar Pradesh
Mar 3, 2015
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Lose of my phone by The Mobile Store deposited for repairing

Address: Ghaziabad, Uttar Pradesh

I had purchased a Micromax A54 phone on 27.04.2013 vide invoice No. 7720/8931600 from your store No. 3371 in Ghaziabad. At the time of purchase, the company had charged me an additional amount in the name of extended warranty. The wi-fi system of my phone stopped working a few months ago. I approached the same store No. 3371 on 29.01.2015 (please note it is 29th Jan. 2015) for getting the defect rectified. The store manager asked me to...
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A
Antony.Joseph
from Mumbai, Maharashtra
Feb 26, 2015
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Order

Dear Team,

I have purchased one tablet on 23rd, confirmation mail and SMS received but shipping / courier details /product yet to receive.
I am not able to check the status in your web address since which is not working.

Pls do the needful....
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R
rvramana16
Feb 22, 2015
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paid money online and bought cell phone not delivered yet

Address: Bilaspur, Chhattisgarh

Hi we have booked a cell phone online on website themobilethemobilestore.in on 5th feb. I received an confirmation order Id[protected] and a mail of shipment processed by first flight couriers on 6th but no tracking number. Till today I have not received any package and also all customer support numbers are wrong mentioned in their site. Help me getting my money back or getting my package....
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R
rajatbansal_1
from Delhi, Delhi
Jan 31, 2015
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Reversal pickup of faulty product (HTC Desire 820) order #100038632 & Refund my money back

Address: New Delhi, Delhi

Dear Sir/Madam, As per your last mail dated 24/10/2014, You were supposed to be arrange reverse pick up of the faulty product (HTC Desire 820 purchased on 17/01/2015) from our end within 3 – 4 working days but it's really strange that after 7 days of the mail neither any person came to reverse pickup the same nor my refund amount processed till date from your end. We already keep the faulty product packed with original DOA certificate...
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Y
yadavanil6600
from Nihtaur, Uttar Pradesh
Jan 29, 2015
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Theft Insurance of Mobile

Address: Bhiwani, Haryana

Dear Sir I bought a mobile phone of samsung (galaxy S4 Black) from the mobile store >Invoice Number - 2839/13146 >ORDER NO[protected] and they sold me an insurance policy called Theft Insurance of Mobile by United India Insurance Company.Policy Number - THINS1336019. My mobile got stolen after some time. The mobile Store guys asked me provide a list of documents and I gave them all. But still my claim is pending since last 1 year. They...
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S
suman kumar 1959
from Bengaluru, Karnataka
Jan 22, 2015
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Block delivery against fake purchase in my accoune dt. 07-1-2015

Address: Patna, Bihar

Dear Sir, I submit below the details of transction done through my a/c dt. 7-1-2015 1. 4.58 PM txn #[protected] Rs. 9990/- 2. 4.58 PM txn #[protected] Rs. 9000/- 3. 5.03 PM txn #[protected] Rs. 9990/- 4. 5.06 PM txn #[protected] Rs. 9990/- 5. 5.06 PM txn #[protected] Rs. 9990/- Total Rs.- 48960.00 I request you kindly to trace and track the money withdrawn/ purchase on POS [protected] at mobikwik_com_CCA from my account...
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N
Neil Roy
Jan 21, 2015
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Fraud At the store caught in action

Address: Mumbai City, Maharashtra

Respected Sir/Madam, Its very embarrassing that you are appointing people whitout doing a baground check. This instance took place at Mira-rd, I am sending you some of the evidence. The person is caught guilty and then when i tell him i'll report this, he tried to bribe me + when i declined his offer, he threats me that if i do that he will commit sucide. I am happy to send you the rest of the evidence, Please contact me ASAP. I have no...
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