The Professional Couriers Complaints & Reviews

My father received a parcel through professional courier.

When the parcel was opened, it was shocking to see the Mobile phone was missing. Only Headset and charger alone was in the box. He went to the courier office to register a complaint, But the booking people in your office didn't accept the complaint and instead asked him to come on next day and meet the manager. They have specifically taken the mobile phone inside the parcel.
Checked with the manager and he asked to register/sent a email to the booking station (Madurai). So I have sent email complaint to the courier office but till now not even a response from the booking station (Madurai). Very irresponsible.

Dear Sir/Madam,

I have been using this PC services from last half a decade and the service has always been on the top, except in this case. I had to gift my family member that I was couriered from Mumbai. But unfortunately I have not yet received it.

I have placed an order to Trivandrum from Mumbai on 29th and it is not yet received in Trivandrum.

Below are the details:
PRO4672844

Forwarding Details
Date/Time From TPC Station Activity Branch
Dec 30 2016 00:32:22 Kamani - Mumbai Despatched to Cochin North
Dec 29 2016 19:01 Mumbai-Kurla Booking Completed. To - Trivandrum TVM

Request you to please look into this at the earliest as it has been 12 days and it has not yet despatched from Mumbai. This is quite disappointing.

Expecting your swift res

It was booked on 6th Jan 2017' 12:00pm from Chennai to Hyderabad. The cover reached to nearest The Professional Couriers Counter (Hyderabad-Madhapur) on 7th Jan 2017' 12:29pm which is hardly 300 meters from my residence.

These HYDERABAD-MADHAPUR BLOCKHEAD employees kept the cover for 4 days and dispatched it back to the origin on 11th Jan 2017 21:44pm.

The next day on 12th Jan 2017 after enquiring over phone they didn't responded properly and when i visited their counter they simply said that the cover was returned to the origin with a LAME REASON as my phone was switched off. (REALLY!!!) My home is hardly 300 meters from their counter HOW DIFFICULT IT IS TO COME TO MY RESIDENCE FOR DELIVERY??? Delivery person excuse was your MOBILE was switched off.

I scolded them and asked them to give it back to me then they said, it will take 4 more days to get that back to my place as on 16th Jan 2017 due to holidays. WHAT TH HELL!!! THOSE WERE HIGHLY IMPORTANT DOCUMENTS

THESE MORONS KEPT THE DOCUMENT FOR 4 DAYS AND RETURNED IT BACK TO ORIGIN.

WORST COURIER SERVICE PROVIDER in HYDERABAD

I URGE EVERYONE NOT TO CHOOSE THIS SO CALLED "THE PROFESSIONAL COURIER" SERVICE PROVIDER.

HIGHLY IRRESPONSIBLE and PATHETIC service.

"THE PROFESSIONAL COURIER" WORST service provider
AYYAPPA SOCIETY, MADHAPUR,
HYDERABAD-500081

I ve couriered few from bangalore to mumbai. Consignment number is BLR38104914. Few stuffs got broken and one was missing. Also the behaviour of courier delivery guy at mumbai was so rude and collected extra money for delivering it. Really I didnt think the professional courier will behave this much unprofessionally. Manier time I have called customer care for registering compliant also. Nobody picked up also in the office I have couriered also I went and checked. They also told we can not do anything for this and they said its very common with professional courier. You guys are not shipping for free of cost. Even after getting the money from us and wanted to steal the items inside. Really very worst behaviour of you guys.

The subject courier POD is still not received.

It is booked on 5th Jan 2017 from chennai to Hosur. The cover reached Hosur on 6th Second half to your place and till now (7th, 7 pm) the courier not reacged

I spoke to your office in Hosur, they said the delivsry person is on the way from 7th morning, i need the cover, as i need to submit on Monday 9th to my office.

8th suppose to be Sunday and no deliveru from your end.

Highly irresponsible and paethetic service

I have booked the courier from sriperumpudur to thiruppuvamam pudur on 4/jan/17 with number SPB1450042. Still i didn't receive courier to contact Madurai & sivagangai Branches but they are not lifting the call. Even I registered complaint professional courier website no one is contacted me after that. Today i received mail that item has been delivered yesterday. But I didn't receive. If track the courier (SPB1450042) its showing that item in madurai & JP sivagangai branches. No one is responding.

I have received a courier from my friend from Chennai today. When I open the box, I see that 3 Items are missing out of 4 items.

It is very upsetting and never expected from you guys.

Here's the Courier tracking number - MAA[protected]

In the Package, We have sent the below items:
1. Wireless mouse, 2, Chocolate, 3. 2017 Dairy and 4. 200 grams badam pocket. Out of 4 items, Only dairy i have received in the package. 1. Wireless mouse, 2, Chocolate, and 3. 200 grams badam pocket are missing.

Please explain why this happened and refund the content value as soon as possible.

I have never expected this from Professional!

From,

Sakthi aruna,
D. No. 1 b subramaniyapuram1
1st street, karaikudi taluk,
Sivagangai,
Pin code - 630 002
Phone number : [protected]

Sub: wrong delivery of courier which contain *highly confidential matter.*

Sender : nirmal bang securities pvt ltd, b/101, khandelwal house, 1st
Floor, poddar road, near poddar park, malad (E), mumbai - 400 097.

*tracking id : 1038651, *

Courier send by the sender to from address holders has been delivered to
The wrong address *intentionally.*

Already there is a problem between us and the delivery boy, who compelled
Us to give money for diwali but we refused and so he is delivering to the
Wrong address or intentionally not delivering to us stating door locked.

We reported this matter to nearest karaikudi branch incharge
(Mr. Rajendran). But he is not taking any action against this.

*kindly take necessary action this or we need to take legal action against
You (Violating contract act 1872).*

Booked a parcel in pro premium paying almost thrice the amount one is supposed to pay for the normal booking (160) coz i was told it will be delivered in one day from chennai to anantapur. it was an emergency so i did pay the charges and booked premium. now the parcel has not even been despatched from chennai and the staff is giving such irresponsible answers.
who is going to take the responsibility. Booking ID PRO4645840

I dispatched a courier from Gudivada (GDV65244) on 26th December 2016 and it was delivered to lucknow on 3rd Jan 2017. All the items were intact expect chocolate box which was completely torn and all imported chocolates from Switzerland were not present. It was worth 2500 INR that were missing. Not even one office is ready to take the complaints and just strolling to call this call that number. Poor service.

Materil dispatched on 27/12/2016 from Pune Karvenagar branch but till today it is not reached at Raipur. Asked to your representative but not get answer properly. Also your customer care no given by your representative, that person not piching up phone but some time it is engaged, that means that person using this Phone for his personal use & not for customer. If this type of risponce we are geting from your company/frenchise then shall we belive on you? Due to delay from you our person as well as work is held up. Who will be risponsible for this? Do you give us compensation for this? what about your tracking updates? it is updated till 31/12/2016 now tday is 3/1/2017. Docket No. for your reference is PNQ[protected] . Hope you will respond us immediately.

Hello,
Professional courier.. Delivery boys always complain saying the have to register at security gate ..And most of the times they don't deliver .To apartment.always give some reasons and even they have fought with security head at my apartment..Saying they don't want to enter any name in guest register book.

I have lost many couriers because of this.

Requesting you to look into this issue.

They delivery boys are very rude too.

Hope this will be sliced..And they deliver couriers properly.

Hi,

I ordered some item for online, they sent my item on professional courier
I checked my order status its showing items in my area only, but they are not deliver still

My ref. No.[protected]
Way no. Del11431970
Dsr no. Hblr[protected]

Very worst service professional courier, why you are doing courier service, please close it, lots of good companies available (Like blue dart)

Thanks,
Arun

We courier parcel from madurai to bangalore on 21.12.16, parcel sent to white field courier office but they didnot deliver my parcel . we track the parcel it shows "please contact courier office" . With out intimation they left that parcel in white field office. we tried to call them they wont pick up. Even though office located near to delivery address(DSR sun rise tower, channashandra main road) they are not ready to service.

This is to inform you that we have handover 2 parcels to professional courier guy, but only 1 got delivered to the particular address, here am attaching the doc no.[protected]. Contenets in the parcel: biometric device Iphase 302please follow-up the above and resolve it. Handover 2 parcels to Manager Mr.Mohan (bhanshnakari 2nd stage bangalore), his contact details:[protected].Now he is not responding properly, not picking the calls, no response from him.

Dear sir, consignment no nlr765529 of professional courier missing. An important product booked on urgent basis on 11/12/2016 by professional courier from nellore (A. P) to puri (Odisha). 10 days passed but not yet delivered and no transition status of the product.
This seems product missing or theft by the courier company. Every time this courier used to such type of nonsense activities.

It's humble request to take proper action against the company aswell as ban the company and deliver the product at the earliest.

Please do the needful. Looking forward for your positive response.

Regards
Satyabrat baral
[protected]

Dear sir, Consignment no NLR765529 of Professional courier missing. Product booked on 11/12/2016. 10 days passed but not yet delivered and no transition status of the product.
This seems product missing or theft by the courier company.Every time this courier used to such type of activities.

It's humble request to take proper action against the company and deliver the product at the earliest.

Please do the needful. Looking forward for your positive response.

Regards
SATYABRAT BARAL
[protected]

I am writing today to complain of the poor service still not yet rectified.

8-dec-16 from vellore despatched to bangalore
9-dec-16 bangalore despatched to sultanpet
16-dec-16 not delivered holding

After a long wait when i called the sultanpet branch they confirmed “yes” they have received the courier. When i asked the why the courier was not delivered. The answer sounds very silly “the courier boy is on vacation” hence delay. The delay caused my business a lot.

I trust this is not the way professional wishes to conduct business with valued customers — i have been with you since the company was founded in india and have never encountered such treatment before. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring. I look forward to hearing from you.

Thanks
Suresh
[protected]
[protected]@hotmail.com

I had booked a package from new delhi to tanuku, andhra pradesh on 5th dec 2016, it's been a week (13th dec) today it hasn't been delivered yet. As per the tracking details, it has been received at the destination city but still not been delivered to the concerned person (Consignee). Its a business package that carries a money value. I'm stuck & helpless, seems it's a loss to be borne by me & loss of faith in my customer's eye. I regret choosing their pathetic services, such a high degree o[censored]nprofessionalism by 'the professionals'. My booking id is del51367409

The parcel from Tanjore to chennai which has to be delivered on 9.12.16 within one business day is not delivered till 10.12.16..when asked the customer care turned up with a very rude response.. professional couriers has got a worst service and staffing...i want the customer service man who spoke to me to apologise with me..the number to which I spoke was[protected]..if not I will have no second thoughts to file a case against the courier service under consumer law