The Professional Couriers Complaints & Reviews

From,

Sakthi aruna,
D. No. 1 b subramaniyapuram1
1st street, karaikudi taluk,
Sivagangai,
Pin code - 630 002
Phone number : [protected]

Sub: wrong delivery of courier which contain *highly confidential matter.*

Sender : nirmal bang securities pvt ltd, b/101, khandelwal house, 1st
Floor, poddar road, near poddar park, malad (E), mumbai - 400 097.

*tracking id : 1038651, *

Courier send by the sender to from address holders has been delivered to
The wrong address *intentionally.*

Already there is a problem between us and the delivery boy, who compelled
Us to give money for diwali but we refused and so he is delivering to the
Wrong address or intentionally not delivering to us stating door locked.

We reported this matter to nearest karaikudi branch incharge
(Mr. Rajendran). But he is not taking any action against this.

*kindly take necessary action this or we need to take legal action against
You (Violating contract act 1872).*

Booked a parcel in pro premium paying almost thrice the amount one is supposed to pay for the normal booking (160) coz i was told it will be delivered in one day from chennai to anantapur. it was an emergency so i did pay the charges and booked premium. now the parcel has not even been despatched from chennai and the staff is giving such irresponsible answers.
who is going to take the responsibility. Booking ID PRO4645840

I dispatched a courier from Gudivada (GDV65244) on 26th December 2016 and it was delivered to lucknow on 3rd Jan 2017. All the items were intact expect chocolate box which was completely torn and all imported chocolates from Switzerland were not present. It was worth 2500 INR that were missing. Not even one office is ready to take the complaints and just strolling to call this call that number. Poor service.

Materil dispatched on 27/12/2016 from Pune Karvenagar branch but till today it is not reached at Raipur. Asked to your representative but not get answer properly. Also your customer care no given by your representative, that person not piching up phone but some time it is engaged, that means that person using this Phone for his personal use & not for customer. If this type of risponce we are geting from your company/frenchise then shall we belive on you? Due to delay from you our person as well as work is held up. Who will be risponsible for this? Do you give us compensation for this? what about your tracking updates? it is updated till 31/12/2016 now tday is 3/1/2017. Docket No. for your reference is PNQ[protected] . Hope you will respond us immediately.

Hello,
Professional courier.. Delivery boys always complain saying the have to register at security gate ..And most of the times they don't deliver .To apartment.always give some reasons and even they have fought with security head at my apartment..Saying they don't want to enter any name in guest register book.

I have lost many couriers because of this.

Requesting you to look into this issue.

They delivery boys are very rude too.

Hope this will be sliced..And they deliver couriers properly.

Hi,

I ordered some item for online, they sent my item on professional courier
I checked my order status its showing items in my area only, but they are not deliver still

My ref. No.[protected]
Way no. Del11431970
Dsr no. Hblr[protected]

Very worst service professional courier, why you are doing courier service, please close it, lots of good companies available (Like blue dart)

Thanks,
Arun

We courier parcel from madurai to bangalore on 21.12.16, parcel sent to white field courier office but they didnot deliver my parcel . we track the parcel it shows "please contact courier office" . With out intimation they left that parcel in white field office. we tried to call them they wont pick up. Even though office located near to delivery address(DSR sun rise tower, channashandra main road) they are not ready to service.

This is to inform you that we have handover 2 parcels to professional courier guy, but only 1 got delivered to the particular address, here am attaching the doc no.[protected]. Contenets in the parcel: biometric device Iphase 302please follow-up the above and resolve it. Handover 2 parcels to Manager Mr.Mohan (bhanshnakari 2nd stage bangalore), his contact details:[protected].Now he is not responding properly, not picking the calls, no response from him.

Dear sir, consignment no nlr765529 of professional courier missing. An important product booked on urgent basis on 11/12/2016 by professional courier from nellore (A. P) to puri (Odisha). 10 days passed but not yet delivered and no transition status of the product.
This seems product missing or theft by the courier company. Every time this courier used to such type of nonsense activities.

It's humble request to take proper action against the company aswell as ban the company and deliver the product at the earliest.

Please do the needful. Looking forward for your positive response.

Regards
Satyabrat baral
[protected]

Dear sir, Consignment no NLR765529 of Professional courier missing. Product booked on 11/12/2016. 10 days passed but not yet delivered and no transition status of the product.
This seems product missing or theft by the courier company.Every time this courier used to such type of activities.

It's humble request to take proper action against the company and deliver the product at the earliest.

Please do the needful. Looking forward for your positive response.

Regards
SATYABRAT BARAL
[protected]

I am writing today to complain of the poor service still not yet rectified.

8-dec-16 from vellore despatched to bangalore
9-dec-16 bangalore despatched to sultanpet
16-dec-16 not delivered holding

After a long wait when i called the sultanpet branch they confirmed “yes” they have received the courier. When i asked the why the courier was not delivered. The answer sounds very silly “the courier boy is on vacation” hence delay. The delay caused my business a lot.

I trust this is not the way professional wishes to conduct business with valued customers — i have been with you since the company was founded in india and have never encountered such treatment before. I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring. I look forward to hearing from you.

Thanks
Suresh
[protected]
[protected]@hotmail.com

I had booked a package from new delhi to tanuku, andhra pradesh on 5th dec 2016, it's been a week (13th dec) today it hasn't been delivered yet. As per the tracking details, it has been received at the destination city but still not been delivered to the concerned person (Consignee). Its a business package that carries a money value. I'm stuck & helpless, seems it's a loss to be borne by me & loss of faith in my customer's eye. I regret choosing their pathetic services, such a high degree o[censored]nprofessionalism by 'the professionals'. My booking id is del51367409

The parcel from Tanjore to chennai which has to be delivered on 9.12.16 within one business day is not delivered till 10.12.16..when asked the customer care turned up with a very rude response.. professional couriers has got a worst service and staffing...i want the customer service man who spoke to me to apologise with me..the number to which I spoke was[protected]..if not I will have no second thoughts to file a case against the courier service under consumer law

Sir,

Our important document which has been sent from Trichy with your docet no, TRZ[protected] while inquiring your Kasaragod office the informed us that it has been delivered to your Kaikamba, Uppala branch on 29.11.2016 ad we personally went to your kaikamba branch for inquiring about the courier at the time they told us the courier has not yet reached today also we went personally then also they told us the same thing. When we called the sender of the courier and got the docet number that time they told us that the courier has reached your Kasaragod office on 29.11.2016 and when i called Kasaragod office they told me that it is laying at Kaikamba, uppala office and this fellows dint even inform us about the courier. Hence in this regard you are layable for the compensation for the delay though it was a important document on our behalf.

Hope you will takeup this matter most serious and do us the needfull.

Thanking you

Yours faithfully

s/d
Assistant Engineer
110KV Substation, Kubanoor
Bekur P.O., (via) Uppala,
KASARAGOD - 671322.

I made an order on 1st june 2016 on this http://www.Brittindia.Com . after made my order i have called them so many times to enquiry my order status but they just ignore my call by saying "we will call u back".Now their representative saying product already gone to professional courier but i have not received my order yet. They just gave me a docket number and told me to track at your side. now the courier service has lotof tollfree numbers and every number owner giving another number to track. now i am just running one door to another door for my product.
So please help...
My docket number- kur[protected]

Sir
I didn't get the status of my products even i do quires several time but the courier company not respond.

This is a sine wave inverter of 1400va/24v.This is a sample for my Client on very urgent basis but this is not even delivered to my party or not even any details on Website of this company.
please help to find out my products, this company not respond seriously.

Docket no:[protected]
Booking date:-10/11/2016

Sir my consignment has been booked from Bangalore on 29th Nov 2016 and as of now no tracking clue is available.
Consignment BLR[protected].

I have tried all possible Nos of Professional courier Ahmedabad, Mumbai and Surat offices as available on your website. No response at all.

Even when I called Surat Main branch, the ring kept on going for 18 times since 8 am today.

When I called Ring road branch, one lousy attendant answered in a very rough tone that he has no clue of the docket.

As per the name of the company, where is the professionalism ???

If this is the service, then why should we do business with your company ???

Pl let me know the status of my consignment BLR[protected].

Thanking You.

Suketu Desai
Cell # [protected]

Waybill No : AKM275516

Two weeks back(12 November 2016) i sent one item(Dophin AF012 LCD Automatic Food Timer) to Jaipur through this Professional Couriers. On 16th November 2016 it reached Jaipur but yet to date(I am writing this on 28 November 2016) it is not delivered to the receiver. I raised a complaint in Professional couriers but my request was in vain. Still no response for my complaint. I even made a call to their customer care in Chennai and came to know that they don't have a interlinked network and i need to call Jaipur Customer care on my own. When i called their Jaipur customer care it seems like it doesn't have any incoming facility. I could not connect to them. If they cannot send or reach the receiver they can simply send it back to me. But till date i dint get any news about the item i sent.

I paid Rs.140 for their "customer satisfactory service". Their website motto of "We care for your valuables" is simply not true.

I kindly request you to take the necessary actions and guide me to get my item or money back.

The consignment cjb8661538 was to be delivered to me day before yesterday as it reached on 24th November 2016 . i have been chasing and requesting the Delhi professional courier people but the are saying that the parcel did come but they are not aware of the where about of the parcel, its seems it has been lost .. today when i called on number [protected], the person who picked up the call literally abused me and said u wont get the parcel and u complain to whomsoever u wish, we don't care ..i was shocked to here these words ..

मेरे भांजे ने मेरे को जयपुर से एक 10 किलो का पार्सल भेजा, वो पार्सल मेरे को भिवंडी में 5 किलो का मिला, मेने जयपुर ऑफिस में करुण नाम के आपके बन्दे से बात की उन्होंने बोला की आप पार्सल ले लो हम कार्यवाही करेंगे
पर अभी तक कोई कार्यवाही नही हुई ह ।
मेरे पास जो सबूत है उनकी फोटो भेज रहा हु
कृपया इस पर जल्द से जल्द कार्यवाही की जावे
Detail
Parcel no JPR 11017813

मुकेश सरावगी
[protected]