The Professional Couriers Complaints & Reviews

I booked my courier on saturday 25th march. I cannot track it online and it is not delivered also. I tried every phone number on their website, also sent emails. Even Banglaore customer care is not answering calls. To my email, they replied that they can't do anything contact booking center. I visited their two times. I am sick of calling different numbers.Please do take against them.

Booking ID BLR[protected]

We are a reputed jewellery firm in Thiruvalla since last 71 years having trade name Rajan Jewellery.One of our partner Mr Arjun Pradeep has forwarded an urgent courier from mumbai on 13/03/2017 vide docket no *VPL[protected]* & the same has been received on 16/03/2017 at Thiruvalla office. Till now the didn't inform us nor tried to contact us regarding the courier.Today (23/03/2017) after tracking the courier online, I tried to contact thiruvalla office([protected]) then the lady on phone tells that their staff was on leave. Our firm is running in the heart of Thiruvalla & only having 200 or 300 mtrs of distance from your office, it seems to be very bad intention from a reputed firm like yours.If they informed us we will collect the same from their office.
i hardly requesting you to give me an explanation from your end regarding this issue.Courier slip & tracking details from online attached herewith.
Sumesh Kumar([protected])
Finance Manager
Rajan Jewellery

Professional Courier is big fraud company in logistic services.
I have paid 380 Rupees for 400Gram Parcel to deliver Bangalore City from Coimbatore city. 3rd march 2017 Friday after noon 2.30pm the parcel has booked also the courier collector promised that it will be deliver to the given address by next day Saturday morning before 12.30pm. But Nothing happen. I got the courier by Thursday afternoon 3pm on 9th March 2017.
I have requested with head office, the address limit office, and their delivery peoples. Damn they hurts me lot.
One more incident : I have send a parcel to Military officers Office in Trinity circle of Bangalore. The courier sent from Attibele. The delivery boy mentioned that door closed and returned. So which military office door is closed at day time? So such a biggest fraud company and their staffs must be punished and the company should closed immediately.

The same incident happen with me for more than 6 times in my life. I am not regular parcel sender or receiver.
Kindly take this complaint seriously and take serious fast action to ban the Professional Courier company. NOTE: like this many peoples suffered lot.

Dear Team,

Consignment No.KRR36571

I am one of the loyal customer of Professional courier service for sending my consignment. On 13/03/2017 I had booked my courier to viruthunagar district for my sister official purpose in local booking office at Velayuthampalayam which is working under a head of Karur office. But it not yet delivered. While checking the status of consignment it shows that “Dispatched to Karur”. It’s an important document which has to submit to E.O office. Due to urgency only we prefer to send the documents through courier like you. Really i got dishonor about your service because of delay in delivery. When I send this document through Professional courier my brother asked me to prefer some other courier but I denied and send though Professional courier. But not i felt that I had done a mistake by selecting you as a agent. It is horrible experience with Professional courier.

ANGURAJ

Hi i snt saree to my custmer costing rs 8000 from proffesinal courier

Its nt delvered to my custmer n showing tat its delverd i askd thm for signature trcking signature is also wrong in d name of custmr in d register

My custmr went to d office n askd for courier boy he is also saying he ddnt delvrd n confusing my custmr i want refund for tat

Here is d detail
Adress

Swati deshmukh
Aishwarya beauty parlor
Tapdiya nager
Akola
Mh
[protected]

Docte no Maa[protected]
Dsptchd from chennai to akola on 28

Contct no [protected]

I want refund back of saree its too costly saree

My Father had couriered the package to me on 4th Jan 2017 and I still haven't received it. On following up, with the Professional couriers at Bhadravathi, they said that the package is delivered to Bangalore courier office, but they do not know it is in which Bangalore office. I want my package back if not return the amount of the package. Bill no# BDV1583845

I have recently sent an envelope containing my personal documents and pictures through professional Courier with reference no. GGN50265351. The envelope did not reached the destination and it took twenty days to return to me. Now, when I received the envelope, I found that the envelope is opened from bottom side and the pictures are missing. When asked for the reason, the courier office at Vyapar Kendra, Sushant Lok-1, Sector-43, Gurgaon-122002 said that, the delivery boy must have opened it. It is to be noted that the missing four (4) pictures are passport size pictures signed by me and my wife. In case in future, anybody misuses the pictures Professional Courier will be held responsible for the same.

I have a corportate tie up with the Bangalore branch. I had shipped plants to Samastipur on Feb 28th 2017. On 7th March, customer informed me that he got a call from Mr. Om Prakash Gupta -Bihar office asking him to collect the shipment from the courier office. When I called this gentleman, he was very rude and claimed that he has to spend money and take the shipment 7-8 kms from his office and what if the customer rejects the shipment. When I told him that he has the check te reason for damage internally with his team, he suddenly raised his voice and asked me to talk to Patna office.
This is most unprofessional behavior and not acceptable at all when we are paying for the package to be delivered safely. How can the courier company be so irresponsible and employ such people?? He is wrong person at this position and strict action ahs to be taken against him. uprofessional comp with nprofessional people.. worst service ever ???

From delhi to tanuku we had booked a document on[protected].
It was reached to destiny on 3rd of this but they didn't delivered our courier till now we had approached them through phone 5 time and 2 times directly we had approached, but they didn't gave response so please take immediate action with them as quick as possible thank u
Our doc.no.[protected]

I ve sent a courier from Karur to ooty and it's not delivered even after a week.Also there is no proper response when I enquired about courier in Karur.very very worst service and highly disappointed. And there is no security at all for our things.Is this the way you will treat your customers and no information about our missing product. Your are the only responsible for our loss

It's been more than 8 days, the packet hasn't been delivered within delhi. It had reached janakpuri, district centre centre 4 days back. Funnily my residence is just one metro station away from their centre & right on the main road. Still, when i contacted the manager, he started misbehaving & giving lame excuses & he even had the audacity to deny delivering the parcel today. Highly annoying service & more annoying staf[censored] Strictly not recommended!

Hi,

My name is shanu sinha, my courier had dispatch from delhi on 22 feb and delivered to pune on 25 at professional courier office sanaswadi branch and have enqury regarding my courier will delivered or not on 27 feb2017, she replied that havent got the any courier, Now today i have enqury for my courier from professional courier, she replied me your courier has been return to delihi.

i ma not understanding that if other courier dispatched the courier on same address on same time on very easy conveyance, so why facing the problem the professional courier face the problem, i think all the professional courier employee did not work properly or may be employee is KAMCHOR.

Please dont trust them on professional courier.

My professional courier track no is NDA1666501

I booked a parcel on 21.02.2017 from rudrapur to sivasagar, assam. It reached to delhi on 22.02.2017 and after that it shows on tracking site continuously that dispatched to guwahati till 28.02.2017, after waiting for 7 days, now your tracking site showing my consignment (Rdr[protected] is return back to origin city (I. E. Rudrapur).
What kind of service you are providing to customer? You keep consignment with you for 7 days and after that without informing the cause to customer you return it to source station.
I called a number of times to your delhi office contact no.[protected],[protected] but its comes busy all the time.
A courier company like you having such kind of practices is very shameful.
As a customer i again request you to kindly look into the matter.

Dear Sir,

Sub: CGL -2875205

My friend booked a small parcel from to Elappara 20/02/2017 on still todate, we did not get the urgent parcel. We are always deal with Professional courier . Today i asked about the parcel one lady took the phone and spoke very harshly an d told we have to go to Kattapana and collect the material.so kin dly do the needful.
Regards
G.Ravi, Pasuparai

On 15.02.2017 one medical materials send from KCK dental to my Clinic Crystal Dental care at Vavvakkavu, Karunagappaly, Kollam, Kerala[protected], 00917 [protected] M ) which was delivered to Vavvakkavu Professional courier agent Mr. Manoharan[protected] on 16.02.2017. But unfortunately it is not delivered to my Clinic so far. Today on 25.02.
2017 at 4.30 pm Representatives of KCK dental came to my clinic and they inquired about this to aforesaid manoharan. His attitude was very arrogant and he refused to give that dental materials to the KCK Representatives. More over he abuse to that guys.It against the contract by the courier services to the customer, the same thing happens in the second time. So please take necessary action against this agent.

Sir/ Madam,
My parcel tracking id IDR[protected] is suppose to be delivered on 23rd february 2017 and the resson for delay is incomprehensible to me. The parcel is coming from Indore, M.P. to Tiruchirappallli, Tamil Nadu. Firstly, the Karumandapam office of Professional couriers gave me a delivery boy's number to contact him for the said delivery and the boy said that he will deliver it today first thing in the morning which he failed to do and then i called him again to which the reply came that the parcel will be delivered in half an hour which also didn't happen. Now I contacted the office and no hey said it will be delivered tomorrow. So my parcel is reaching 3 days after its in the same city! and secondly, none of the office member know English, which is difficult because not all o[censored]s here know Tamil. And this problem i have faced twice.

I am distressed to hear irresponsible absolute nonsense answer from Professional Courier that my consignment KDI762579 has been lost!!

I have been waiting since Feb 13th and they said today (Feb 20th) at 8 pm that its lost!

Also I dialed more than 20 times today. No response even from the branch manger.
This is ridiculous.
I am awaiting for a solution for this.
Please...

VPL[protected] packet booked from Saitech inc Mira road mumbai not yet delivered. On my earlier complaint you have promised that courier packets will not be accepted and you will inform all your pickup points. Now i have no other way except to move consumer court and claim damages.

Regards

Mrs Vinoda M Shetty
Prop: Sujal Industries,
4-10(7), Perla Hosagudda,
Kannur post,
Mangalore-575007
[protected]

The consignment was shipped from bellary to pune on 14 february 2016. I am yet to get the delivery till today (18-feb-2016). I called the pune (Bavdhan) office and was told that that it is out for delivery in the morning. I tried to reach the delivery personnel and told him to deliver it asap. He said he would do it in an hour at around 2pm. I tried calling him multiple times but he kept telling he would deliver. Last time when i called he lied saying he does not have the parcel. Then when i said it was confirmed by bavdhan office that its out for delivery he said yes it is with me.

It is really frustrating, unreliable, disgusting, service from professional couriers. Have experienced the same multiple times before. You are the most hope less courier service in india.

Tracking number: bly6479070
Contact number of deliver person: [protected]

Sir l am from Warangal
Sir plz enhance the service of your company or else plz donot accept the parcels or letters from individuals or other organisations or banks where ur distribution or delivery region is not there

Please check and accept the customers letters or paracels where ur service is available

Please don't make customers to come to ur branches to collect the parcels
Please take necessary action on this complaint