The Professional Couriers Complaints & Reviews

I have handed over one letter to be sent to delhi on 28th April 2017 to Tirumala enterprises vidyaranapura bangalore. They told me that they do not have the way bill book for professional couriers and gave a receipt in a piece of paper. I enquired many times to get the way bill No so that i can track. No proper response from them. The name of the person is Purushotam and his mob no is[protected] It has not reached till 1st evening. It is an important document to be handed over to some organisation. kindly let us know the exact position and where is the letter now.

Courier was supposed to be delivered and was returned without verifying address with me. No phone calls received either.

Forwarding details
Date/time from tpc station activity branch
Apr 6 2017 11:50:40 bengaluru delivered - area : tilak nagar tlk
Apr 6 2017 08:52:00 hosur road - bangalore despatched to hosur road - bangalore - tlk tlk
Apr 5 2017 06:58:45 bengaluru recieved at bengaluru-bangalore - mission road mco
Apr 4 2017 13:35:32 bengaluru incomplete address - area : doddanakundi ddk
Apr 4 2017 11:13:46 bengaluru recieved at bengaluru-doddanakundi ddk
Apr 4 2017 08:28:02 bengaluru despatched to bengaluru-doddanakundi ddk
Apr 3 2017 21:11:00 hosur road - bangalore despatched to hosur road - bangalore - mhp mhp

You are not india's no : 1 courier service, you are worst service people.
Playing with people carrier, not delivering right courier at right time to right place.

Consignment no:blr75410611
Instead of delivering to kolkata (To address), courier getting delivered to "from" address, do you employ people who knows english.

Moreover : from & to addresses are in printed sheet (Pasted) - that too you people dont understand.

& customer care officer nos in bangalore: [protected], 459 not giving required information just disconnecting calls [called them on 29.04.2017 @09:50, 10:00]. On asking why courier wrongly delivered to "from" address - they are saying it is not their scope, they are rediverting. They are giving 2 nos of their manager pavithra ([protected], [protected]) & other nos [protected]/07/08/09/10-which is not at all reachable. (Ringing but not picking)

At booking office they are asking why did you mention from address very big, then she is saying i booked correctly at depatch office they might have made a mistake.

I have given two parcel to proffesional couriers, but very much dissappointed 1st courier was to banglore and second to nasik but they provided me with the worst service, should never trust on such courier companys where costumer has to run after the delivery services and they do not respond you properly and don't care about costumers.
They did not reply to my cal properly and i called nasik as well as banglore office several times, its been a week and they are not delivering my product.
Plz if this forum can help me then i request plz help me as get me solution out of it.

I had booked a Professional PRO courier from CBE to TIRUVALLA Docket no PRO 5193290 on 25th April 2017 and paid Rs.860 for 3.35 Kgs of documents which needs to reach on time where they promised it will be delivered on 26/4/2017 as money back guarantee.

Till now 28th morning it was not reached. To follow on the same I found the following phone nos. [protected] where a lady took and kept the phone for 5 mins after which she hung the phone. Spoke to [protected] customer care cell where a gentlemen says please call some other number. Tried [protected] for more than 5 times no response.

I do not under stand why these courier companies are giving false promises and cheating the customers. Is there any way these people can be taken to task thru consumer courts??? God bless India

Hi sir my name is murugesh. My brother in law send one parcel to me on[protected]. My consignment number is 5441212. They informed to them it will delivered 2 to 3 days but still now material not received. Whenever i asked they told me tomorrow it will received. But so many tomorrow crossed but i didn't get the material still now. One of the worst courier in my life.

Remainder 1: Fwd: Not received the package with ref no Vpl[protected] and Vpl[protected]

I have not received the package of the mentioned reference numbers and the status is displaying as delivered. How can the item be shown as delivered when it was not handed to the consignor?

Even I have made several attempts to the concern branch but none of the phone numbers were answered and rejected to answer the call.

Provide the proof of delivery as it was shown as delivered

Even several mails were sent but no response

Regarding consignment AMD13203116.
I had a very bad experience today on one of the parcel which is addressed to me which I never expected from professional couriers.

My parcel arrived to Infosys office at Mysore. I got sms asking me to collect the parcel with in 6.00PM. I went to collect the parcel almost at the same time and to my surprise professional courier distributor already left the office.

since the parcel was very urgently needed today I called him and requested him to handover to me today itself. that delivery person picked the call after long time and asked me to come to Wipro gate (2 kms from my place) to collect the parcel. As told by him it is big shock that he is not there and his phone is switched off.

Also to enquire about hottagalli professional courier address I called office many times and no one picked the call. That parcel is very urgently needed today.

delivery person phone number is +91 [protected]. I don't know his name. this is very bad incident

Sreenivasa MK

Professional courier team did not delivery the service as per the expectation set. As per the pro premium delivery, it should be delivered with in one business day and tracking status still shows in transit which is not acceptable

I crosschecked with delivery team that document would be delivered in one business day. Now i have no scope even to track this device. What kind of a support is this. Very Un professional service.

Tracking number: PRO5004468

Hi, my product is still not delivered to me which was already dispatched last month from Gurgaon to Bangalore. My Consignment number is GGN90932157 and if i call Gurgaon customer care there is no proper response on my product. It's been more than a month and still not received yet. Request you to look into this aspect.

My Contact Number: [protected]

My dad sent me a courier from chennai to bangalore on 20th april 2017 and it reached bangalore-kempapura by 11:23, 21st april 2017. But courier was not delivered. When enquired on 24th april, they gave me a answer saying delivery guy was not available and so courier could not be delivered and hung up the phone. I called back again and asked why did he hung up the phone, don't you know manners, he said mind your tongue and your courier will be delivered only tomorrow and hung up the phone again. Its been 3 working days (Fri, sat and monday) and my courier is still not delivered. If its taking so long then i would have gone to chennai and collected it directly. Why unnecessarily courier, if these guys are not delivering courier on time. That guy was not customer-friendly. Worst courier service.

My courier is received by the madurai branch and they dont know where is it. Hereafter i didt received my courier till now it almost 21.04.2017. And the courier is very important one to me. I dont know what to do. They are asking me a time to find that.

Consignment details - blr[protected]

Date/time from tpc station activity
Apr 19 2017 05:03:36 madurai - received at madurai
Apr 19 2017 05:03:59 madurai hub - bag - despatched to madurai
Apr 19 2017 00:00:00 madurai - recieved at madurai-madurai
Apr 18 2017 21:53:45 hosur road - bangalore bag despatched to madurai
Apr 18 2017 20:29:46 bengaluru despatched to madurai
Apr 18 2017 20:29:46 hosur road - bangalore despatched to madurai

Courier Tapal
Booked by
B.Bhanumathi, 31, SRS Building, Mount Pleasant Circle at Coonoor
to
R.Rajendran, M1, Martham Empire Apartment, 88, Bharathi Park 2nd Road, CBE-43, Ph No. [protected]

last week.

What is the position?

By R.Rajendran,
M-1, Marutham Empire Apartment,
88, Bharathi Park Road No.2,
Opp. Municipal Overhead Water Tank,
Saibaba Colony,
COIMBATORE - 641 043.
Mob. [protected]

Sir, On monday i sent one courier to sethumadai coimbatore with no.MAA[protected]. your agent at sethumadai made a call to the addressee and directed him to collect the same from aanaimalai at 7 km distance. The address is very near to your branch but courier sent back to 7 km and a sr citizen 65 years old is ill treated. I paid rs.90 for this worst service. I will send my couriers hereafter through DTDC hereafter since prof.courier is slowly closing its branches due to infamous service.

This the 2nd document sent in the name of Lalit budiya -sirohi road via Abu Road.
1st c/ment returned after about 10-12 days without any conversation with c/nor or c/nee for any better address or address untraceable when both the phone no.s were given. Total money-time all wasted.
Now 2nd c/ment again sent on 17th Apr.
Till now i.e.on 20th Apr. At 19.00hrs. Not received. If I hv posted this letter i would hv got this...

Sir
I am to inform that on 12.4.17 a letter was sent from thavalakuppam pondicherry code no pin 7995639.. It was sent to canara bank manger trichy. Till date it was not delivered.in pondy for the last two days despite our complaint the letter was not traced out. For trichy just 200 k. M if your company takes 7 days it will damage your company name ok take action
Another courier sent from andaman vide no ixz505368 to cuddalore sent on 17.4.17 till time does not delivered.

I sent a courier in our profesional couriers on[protected] from our branch which is located at bhavanarayana street, i town, vijayawada to vishakapatnam. But on tracking the courier it is in tadepalligudem, still it is not received by my friend. He thought that i didn't send the document. You are one of the best courier services in city, but mistake took place and i submitted a complaint in your your website it's not working and shows server's problem message which is enclosed below.

Please try to delivery that document in the correct consignor address asap.

Courier cosignment number vja1576918

Please do the needful.

After repeated attempts to contact and inquire about the status of my product there is no answer. The courier was placed on 13th of april 2017, it's been 6 days and courier has not reached the destination. Such an irresponsible service ever seen without any proper sla. If you do not take action or return my product, i will make sure to drag you to consumer court very soon. You must be aware of hefty compensation that you would end up paying for such careless act.

Prashanth
[protected]

Hi,

I have booked for logistic of one small parcel from Bangalore to Kolar. The courier service provider has charged me 60 rs, whereas another service provider has charged only 40.
This person is charging more than others.
Kindly resolve the issue faced by me
Find the attached docket for further clarification.
Kindly refund the excess charge made by him.

Regards,
Rakshith TR
[protected].

Courier is placed for transfer from Bangalore to venkatagiri, nelloredt. through premium pro courier service. it breached its delivery time limit . still not yet reached. line manager and courier manager is stating that the courier is at chennnai (moved from bangalore to hyderabad and from hyderabad to chennai) it may take one more day.

customer care person said for availing the cash back i need to go to bangalore and i need to show the receipt.

details are in photo which is uploaded.