The Professional Couriers Complaints & Reviews

I made an order on 1st june 2016 on this http://www.Brittindia.Com . after made my order i have called them so many times to enquiry my order status but they just ignore my call by saying "we will call u back".Now their representative saying product already gone to professional courier but i have not received my order yet. They just gave me a docket number and told me to track at your side. now the courier service has lotof tollfree numbers and every number owner giving another number to track. now i am just running one door to another door for my product.
So please help...
My docket number- kur[protected]

Sir
I didn't get the status of my products even i do quires several time but the courier company not respond.

This is a sine wave inverter of 1400va/24v.This is a sample for my Client on very urgent basis but this is not even delivered to my party or not even any details on Website of this company.
please help to find out my products, this company not respond seriously.

Docket no:[protected]
Booking date:-10/11/2016

Sir my consignment has been booked from Bangalore on 29th Nov 2016 and as of now no tracking clue is available.
Consignment BLR[protected].

I have tried all possible Nos of Professional courier Ahmedabad, Mumbai and Surat offices as available on your website. No response at all.

Even when I called Surat Main branch, the ring kept on going for 18 times since 8 am today.

When I called Ring road branch, one lousy attendant answered in a very rough tone that he has no clue of the docket.

As per the name of the company, where is the professionalism ???

If this is the service, then why should we do business with your company ???

Pl let me know the status of my consignment BLR[protected].

Thanking You.

Suketu Desai
Cell # [protected]

Waybill No : AKM275516

Two weeks back(12 November 2016) i sent one item(Dophin AF012 LCD Automatic Food Timer) to Jaipur through this Professional Couriers. On 16th November 2016 it reached Jaipur but yet to date(I am writing this on 28 November 2016) it is not delivered to the receiver. I raised a complaint in Professional couriers but my request was in vain. Still no response for my complaint. I even made a call to their customer care in Chennai and came to know that they don't have a interlinked network and i need to call Jaipur Customer care on my own. When i called their Jaipur customer care it seems like it doesn't have any incoming facility. I could not connect to them. If they cannot send or reach the receiver they can simply send it back to me. But till date i dint get any news about the item i sent.

I paid Rs.140 for their "customer satisfactory service". Their website motto of "We care for your valuables" is simply not true.

I kindly request you to take the necessary actions and guide me to get my item or money back.

The consignment cjb8661538 was to be delivered to me day before yesterday as it reached on 24th November 2016 . i have been chasing and requesting the Delhi professional courier people but the are saying that the parcel did come but they are not aware of the where about of the parcel, its seems it has been lost .. today when i called on number [protected], the person who picked up the call literally abused me and said u wont get the parcel and u complain to whomsoever u wish, we don't care ..i was shocked to here these words ..

मेरे भांजे ने मेरे को जयपुर से एक 10 किलो का पार्सल भेजा, वो पार्सल मेरे को भिवंडी में 5 किलो का मिला, मेने जयपुर ऑफिस में करुण नाम के आपके बन्दे से बात की उन्होंने बोला की आप पार्सल ले लो हम कार्यवाही करेंगे
पर अभी तक कोई कार्यवाही नही हुई ह ।
मेरे पास जो सबूत है उनकी फोटो भेज रहा हु
कृपया इस पर जल्द से जल्द कार्यवाही की जावे
Detail
Parcel no JPR 11017813

मुकेश सरावगी
[protected]

I was sent a Courier from Mumbai office.
Here are the details of the same :

Address Sent to :
HCL technologies, SEZ plot no 3A, Sector 126, Noida, Uttar pradesh 201303

Date : 17.10.2016

Tracking Number : [protected].

Tried calling them but they seemed least interested in helping out. They wanted to know - which office was the courier sent from and wanted me to call that branch office.

The courier had a Panchang book in it which has religious value and getting it was really very important for me but was sent to me via The Professional Couriers Mumbai.

Worst Courier service.

Sent urgent and important cover to bank sent from Bangalore to Chennai. Pod no. BLR34587899 still not delivered even after 4 days. Suppose to deliver in one day. Not responded to complaint no. CRM 150674 and no. 304436. Very worst service west mambalam branch and attitude. Professional courier service. I expect to punish the branch for deficiency in service. Pl react immediate ly and reply action taken.

I've Important courier but without contacting me, they have ready to return and one time returned also. They said Cyber Towers address don't know in hyderabad. Except all these, today afternoon I've inquired regarding my courier so that time one of the courier member said please come at courier office and take your courier.

I've asked to courier members why even not contacting me and said address is not available. They said we already contacted ur number but it's not reachble. But it's completely wrong because they not contacted me and also somebody on courier office on my courier cover mobile number scrubbed.

They finally agree it's their issue.

But, why it's happens i want to know reason and answer. I've attached two photos of my courier cover one is...before sending courier and after courier receive.

Sir
I have purchase on ebay
Ebay send this items on professional courier tracking no. Is del[protected]
Company send this items on dated 7-nov-2016
In bharatpur center 9-nov-2016 received.
Courier boy not delivered my courier till 21-nov-2016
Courier franchise owner says abuse word
Please help on this matter
I really frustated on this courier company
I visit four to five time in courier but no response will be given by owner

I had sent a product worth rs 11, 000 through professional courier 3 months back to rajasthan. There is still no status update, no tracking and the product has not been delivered. They are not even returning the product back to me and expect me to do all the work of tracking through calling 10-15 different customer care numbers, delivery boys etc and after doing all this also i have not got a resolution or response from anyone in the company/ head office/ customer care despite many calls and emails. Very irresponsible, unprofessional courier service with no regard for the customer. This company should be shut down as fraud.

Hello professional courier management,

Please ensure that it is delivered tomorrow (17.11.2016) to lenskart. But i am really astonished to see that you are making updates not on real time basis, at least in the case like 'out for delivery' status. Till 4 pm today (16.11.2016) the last update was of yesterday (15.11.2016 - lunch time okhla at around 2pm yesterday) whose evidence are with me, and all of a sudden i can see an update made at around 11. 23 am today (16.11.2016) stating the packet is 'out for delivery' (Which is the last update till now when the time is 9.15pm on 16.11.2016), hence i understand that there is the scope of manual manipulation of record. And hence i am sure the creditability issue exists.

Anyways again be requested to ensure the prompt delivery of the item.

Please be requested to take this matter as a very serious issue.

Hope you will act.

Thanks,

Recently i've faced the problem in professional courier services which is located on urapakkam. We had waited around 2-3 hours for shop to be opened. And around 11.30 am they've opened. Even before me couple of senior citizens were waiting for the same. And specially they interacting/responding to the customers is not at all in a desired manner.
Please do necessary action on this.

I ordered a parcel with a set of clothing materials from chennai, it was couriered from chennai to hyderabad on saturday 12/11. I got the parcel on monday 11/14 with rat bites all the materials got damaged with rat bites. Professional courier both hyd and chennai are irresponsible and careless and didnt bother to take care of the parcel. They are the worst courier service which i have never seen. They didn’t even bother to inform about the damages. Who is going to cover the damage? Dont use this courier for valuable products. They are so irresponsible dont give value to your money, time and valuables.
Consignment no: maa[protected]

On friday, 4th november 2016, i availed the services of the professional couriers ltd. Situated on bada bazaar marg, old rajendra nagar, new delhi 110060. I was supposed to mail some important documents to an address in greater noida. The representative from professional couriers promised that the documents would be delivered within the next two days (That is, by 6th november 2016). I was charged with 50 rupees for the same. Today, the date is 14th november 2016 and the documents have still not been received at the delivery address.

I have tried everything. I tried tracking the shipment and it shows that it is lying somewhere noida. I also tried calling their head office in naraina industrial area, phase i, new delhi but no one received the phone. I ultimately had to visit their office from where i mailed the documents. The representative there gave me a contact number for a person (The delivery person) and asked me to call him the next day and gave the excuse that the delivery person had some important work because of which he wasn't able to deliver the shipment on time. When i called the delivery person the next day, he said that he has no idea of the shipment and gave me the contact number of another delivery person. When i called the 2nd delivery person, he said that he has lost the shipment that was supposed to be delivered.

The mail i sent had some very important documents and the professional couriers ltd is now not taking any responsibility for mismanagement on their part and neither are they addressing to my complaint. Serious action must be taken against them.

I am attaching the bill/courier slip with this complain. Please note that i have blacked out the personal details such as phone numbers and addresses. Thank you.

Hi,
This is Tharun i had a courier from Bangalore to Delhi, courier number-BLR35582388 this was sent on 05/11/2016 and it reached sakarpur branch on 07/11/2016 but still not delivered to my location which is to address: #347, flat no.19, dallupura village, near dharamshila hospital, Delhi-96 and my both contact numbers are mentioned on it which are [protected]/[protected] but nobody contacted me and when I called your branch there response is, you can come and collect your courier from our branch as our delivery guy is on leave, if that is the case I don't think there is need of any courier service instead I can ask a person to come and deliver physically.

Plz pay attention and give a response on this because its important for me.

A courier was sent from Coimbatore on 10.11.2016 to pg apartments in rajarajeswari medical college, kengeri, Bangalore. It is supposed to be delivered today. As I dint receive I contacted the Coimbatore office and I was told dat it has reached kengeri. When I contacted the kengeri office they refused to deliver told me to come and collect it. And your employee was too rude. He claims dat our institution office is closed today. But that is a personal courier addressed to my name and residence in the campus. Kindly take appropriate action and make sure it is delivered today. Fyki other couriers and parcel services deliver it to the residence not the office. Worst experience ever.
Thanks

I have received an empty box in courier ...

my friend couriered me new samsung headset which was received... when i opened it, was empty...

why this is happening

we trusted professional couriers a lot but this type of things are happening here

this shows that the company is fraud

please do not prefer professional couriers anymore ...

I have send infocus m260 mobile and its charger with one intex power bank to assam from pune by professional courier service on 4th november 2016. And it was delivered on 10th november. But when i opened my courier box, i am shocked, because the box is empty and there is no item in the box, and the sealed is also broken. And they send a empty box.

Hi,
We had booked courier on 7-Nov-2016 with the docket number MAA53257272 from Chennai to Bangalore but even after 3 days we are not able to track it in the Professional Courier website and when called to their Customer care I have been informed that there is no docket number available in their system.

We request the courier company either to deliver the courier or return it back to the sender at Chennai.