The Professional Couriers Complaints & Reviews

I have couriered my parcel to Noida wide AWB No. DEL[protected] on dated 10.09.2016 which is still not delivered. I have checked the status, it shows on transit. i am in the process of regular follow-up with concerned authorities trough e-mails on [protected]@tpcglobe.com, [protected]@tpcindia.com, delzo-csc.[protected]@tpcglobe.co.in, delzo-csc.[protected]@tpcglobe.co.in.
After a period of more than one month, delivery of this parcel is still pending and on line status is still shows on transit. This parcel was to be delivered to Noida from Delhi.

I have sent a courier from bangalore on oct 13 2016 which should have been reach the destination easily on 5th day. when i track the status on 6th day it showed me that the package was shipped to a my nearest hub (adoni) and after that its mysterious till today.
1. called customer service - they had no idea where it is - i feel pety on the system they have
2. called to adoni hub - they confirmed they never received
3. sent mail to head officer including bangalore professional house - no one was responsive and didn't even provided any status because they do not care.

Its been 6 days and no update received from professional courier and 15th was the last status change in ui tracking.

Professional courier should understand why customer satisfaction is necessary and provide reliable services to end customers.

The following are details that might help professional courier to resolver my issues.

Courier no : pro4328464
My mob: [protected]

Track n' trace my mystery

Dear sir,
I had couriered a document (dd) on 31 st August, 2016 from Kariapatti, Madurai professional couriers to Bengaluru. the same is untraceable. all the customer care nos are continously busy, no proper response fromantic their office, unable to register complaint on their website, says server down all the time. kindly resolve the same at the earliest.

Hi!
Every time I receive a parcel through professional courier my pieces are missing.

First I received a parcel from Ahmedadbad.I had ordered 6 pcs but I received only 5. AWB no.AMD8963655.

This time I ordered 10 sets of Patiala salwars but I received only 7 sets. 3 sets were missing.A WB no.BLR32204852.

Both the times it is happened through professional courier only. Vajrahalli branch. I have never faced this problem with any other service provider.

The parcel was neatly repacked after removing 3 sets.

The Courier booked from Pune-Deccan Gymkhana for Sant Tukaram Nagar, Pimpri, Pune-411018-on 03.10.2016, Docket No. PNU[protected], despite daily enquiries, at your Sant Tukaram Nagar, Pune-18 office was still not traceable, till today, 14th October, 2016, afternoon.
We have visited your STNagar Delivery Office at least 4-5 times during the last one week, without any response from the delivery office. The address was correct, with contact No. & destination is @ less than 100 metres from your Delivery Office.
After getting information today late afternoon, we have collected the small envelope, weighing less than 10 grams, from the delivery Office.
Request pl. look into the matter & reply.
Even in the past, the same was the situation, delivery needing almost a Fort-night for a distance of less than 100 metres from the above-referred delivery office.
Regards,
Sanyukta Mehta,
45/380, STNagar, Pune-18.

Dont go for this courier even if they are giving service for free. Delivery is delayed by 15 days & their service area is limited. Speed post delivers much quicker and to farther places. They collect docs to non service areas also

Check these tracking nos on their website. they collected these docs although there is no service to that area. When asked they are rude in their behaviour.
BLR[protected] and BLR[protected].

I really didn't expect such a poor service from professional couriers.

Its been 10 days but still i didn't receive the courier which was initially requested on 29th september (from tenali, andhra pradesh - should reach bangalore, karnataka).

I have been calling customer care and bangalore professional courier offices, but i didn't receive proper response also nobody is aware where my courier is currently placed.

The courier is very important for me, if i don't receive it by monday[protected], i will not hesitate to lodge any kind of compliant against professional couriers with anybody.

Courier details :

Lr # tnl602444 (it shows online that already dispatched to bangalore on 30th september and there is no update from there).

My name is teenage from muscat. i have booked one dressmaterial for my friend... from one shop (mumbai) from anu john [protected].
To, [20/09 13:31] teena kalloor sebastia:

To
Abdul rahman. p..
/o moideen kutty (late).
Pamparambil house..
Poilissery (post).
B. p. angadi (via).
Tirur-2..
Malappuram (dis).
Pin 676102
+[protected]
+[protected]

Courier details by professional no. vpl[protected]

It was sent on 21 st september from mumbai...
Today is 9th october... i have called many persons... all were telling it reached in aluva but missed it on the way to tirur...
I spent a lot of time behind this... i am really desperate about your service...
Still if you are not taking any action, i will have to register a case in consumer protection court... against you...

Thanks...
Teena..
For any clarification you can call anu john, mumbai

Hi,

Actually one parcel came to me from sathyamangalam on 4/10/2016 tuesday on second delivery to hosur branch. But your employee did not inform me.
That is very important parcel. i went to asked about that parcel to your employee in hosur branch. She was shouting me and handover that parcel.
That employee name : Saraswathi- Hosur Branch.parcel number: 1810976. Kindly take the action to that employee.

Regards,
S.Suresh
[protected]

I had sent a courier packet (medicine) from Mumbai(Churchgate) on 26.9.2016 to Greater Noida. The consignment No. of professional courier is PRO4223081. On tracking and putting so much efforts I came to know that it is remaining in Ghaziabad area . On enquiry it has been told that the area where I have sent the service is not there. While accepting the courier I had given both the parties contact number and they never mentioned that it is a non-service area.
Finally the courier pack has to be collected by the party from NOIDA which is half an hour distance from the address I had given. This medicine was to reach there urgently and I had paid Rs. 160/- for this. They were not bothered to contact either the consignee or the consignor in this regard. The sender has to run around for this. This type of service of courier is not at all satisfactory. Please look into this and direct them to be faithful to their work.

There was aconsignment sent from hosur to madurai on 29.09.2016. pod number:15793332. still it is not received.
While asking about this koodal nagar branch person informed me on 03.10.2016 that delivery will be once in three days for rural areas.!!!???

Today when it was asked about this they have informed me it was handed over to some other person. how can it be done without my consent? why didn't they come to my doorstep? as of now it is not received. they are not updating me. continuously i am calling them but there is no proper response/reply.

I am totally disappointed with your branch and i am forced to take legal action against this if it is not delivered atleast by this evening.

Regards,
Er. r. madhavan
[protected]

I trusted the company and handed over all my things to them for professional packing. After receiving the luggage, my clothes are missing. The company has cheated and spoiled the trust which the customer has. I am ready to raise this complaint to the higher tables unless and until i get back my things in proper and good condition. The remaining things of mine which i received were also damaged and the company has to bear me for this unexpected damage to my things.

My consignment no ixm40429865 not yet delivered stuck in delhi and no proper response on when it will reach the designation udaipur, please make a complain so my courier will move or else i will have a huge loss. I called delhi office they are not responding. I spoke with udaipur office manager mr. Thomas and sir told me he will deliver immeidately if it reach udaipur but still stuck in delhi. Please help me

Dear sir,
I had couriered a document (dd) on 16th september, 2016 from vidyaranyapura, bangalore professional couriers to guntur. the same is untraceable. all the customer care nos are continously busy, no proper response fromantic their office, no response for the email, unable to register complaint on their website, says server down all the time. kindly resolve the same at the earliest.

Blr[protected]

Hi All,

Its Just to bring in notice that i have sent an courier dated on 14th Sep 2016 .Its been more than 15 days still the courier has not been delivered, tried calling to customer care in Bangalore but all the lines are busy from two days please find the reference number -BLR[protected]. Kindly look into it on priority wise before it gets escalate it to next level .

Bangalore & Delhi Team its completely not acceptable being in top metro Neapolitan cities this sort of customer service is not at all acceptable .

Inline images 1

On 15th september 2016, postal has sent from rajapalayam to nagaram. hub is puliyangudi. the distance between these two areas are around 50 km. hopefully it will take 1 - 2 days time to delivery. till date not even get a call from puliyangudi office and postal also not delivered. when i checking rajapalayam office postal status mentioned as "door locked", i am sure because of man power sortage they did like that. this is a village not a city, if suppose a person came means he may have a number in cover, why can't he tried. even if we try phone also not pick the call or switch off. around 10 times we only get the postals after 1 week. really i don't know how you gave an approval even if you gave approval whether you conducting audit checking like that? please take a immediate action or please cancel the approval for these kind of professional couriers to avoid a bad name for professional couriers. most of the people thinking as no.1 courier is professional courier but some of the professional couriers doing like these to get a bad name. my humble request is to take immediate action for this. (ex ref: tracking id: rjc1656508). my number : [protected]

One of the giant parcel firm of India with such a horrible customer care and no communication channel at all. We have sent a courier to M.P. which was 2 weeks back and didn't reach yet. issues we faced yet:
1- Tracking is showing that parcel is in 'Jabalpur' from more than a week and suppose to reach 'Rewa' which no more far than 4 hour drive.
2- There is no contact number available for Jabalpur office to get the details that why on earth you keeping that parcel and not able move at all.
3- Tried to contact 'Bhopal' office but it seems all number provided over website is not connecting at all.
4- Dispatch center people logged a complaint on our behalf and in response they asked tracking number but nothing happened yet.
5- Product is cosmetic item and it might have spoiled already because of condition they might have put in.

Basically, they dont care, they don't communicate and they have no system to track things at all.

Here is tracking number: PON4762110

To,
The Consumer Forum
Dist Karimnagar
Dear Sir,
We booking document cover courier to Bits Pilani Hyderabad campus at Professional Couriers Peddapalli office with consignments note number PDY327153 on date:[protected]. but today[protected] i will track my consignment that is till now in Thirumalgiri Hyderabad then i call to thirumalgiri Professional Couriers office, they answer giving answer weekly once can delivery. when I booking time Peddapalli Professional Couriers tell to me they can delivery with in 2 days but till now not at delivery. I also call peddapalli courier office, that people giving reckless answer. About this I will loose my reputation at Bits pilani and also suffer mentally kindly give me justice.
Thank you sir

We had sent a letter from Koparkhairne branch, Navi Mumbai to Pune on 6th September. Bill number
KUR[protected].
The letter has not reached the receiver till date. The letter contained my invoice for services rendered for which the receiver had to make payment to me.
I am now stuck up for the need of money and unable to pay money to my contractor.
This is a serious lapse & will force me to go to consumer court.
I had checked at your branch on 12th September but till now, I have not received a satisfactory reply.
Kindly ensure that the letter reaches latest by today evening & with feedback to me.
Paresh Joshi
P. S. The letter was addressed to Roshan Kancha .

Dear Sir,

On 4th September Lt. Colonel Sandhya V Nair made a shipment from Delhi to Alleppey Kerala for Onam. Till this time we are getting false commitments on delivery of shipment. Mr. Tapan Kumar ([protected]) Delhi is the responsible person for this shipment. It was extremely urgent to reach alleppey before onam that is why we haven't waited for fedex till 5th September 2016.

Kindly take immediate action to resolve it.
Thanking you,

Santha S Panicker