The Professional Couriers Complaints & Reviews

Consignment tvm-4931390 was booked in professional couriers on 02/03/2016 & received today afternoon ( 05/03/2016).First we remove the stickers on top of professional courier & we shocked to see the packet.
Packet fully damaged. Found holes in the packet and the holes were covered by the sticker of professional couriers so that nobody can find the damage at first instance. Once we removed the sticker of professional courier we found 3 big holes in the packet and even the food items inside were opened and spilling out
Holes almost looking like made by rat.
We were using your service of professional courier for so many times & this is the first instance we shocked to see how careless your company is managing the customer packets.
The packet is still not opened. I am keeping this package for your ready reference so that anybody from your company will visit my house & understand the nature of the packet with their own eyes. Even i want to keep the packet for one year i will keep the same as it is till i get compensation for my total loss.
No body responded after several calls & my mails with photographs for the actual nature of the packet
Thanks
Muralee

Hello
i just palaced a couriers at the professional couriers in pro premium in which they had promised to delivery within 24 hours but they fail to delivey and no proper response about the delivery ... when we asked at courior point in proddatur about that they r behaving rashly and no proper respone ...pls help

Concern,

Unprofessional And cheaters. Our courier sent hasn't reached the destination after regular follow up they are telling it’s got misplaced and they have least bother to respond its now 4months still am following it up and worst part is that I have visited Bangalore head office at Malleshwaram there I met one Mr. Manjunath ( [protected])and he has assure that within 1week he will get back to me with solution now its 2months till now am waiting for their response, today I have called and now he is telling that I should speak to local office where I have given my consignment for clearing the issue, I don’t want go there after my force he has given Bangalore GM number Mr. Machaiya ( [protected] ) called him more than 6times he has least bother to attend the call and even messaged for that also no revert.

EXPECTING POSITIVE REVERT,

My family from trivandrum had sent valuable gifts to me in Bangalore through professional courier services. The package was received on 2nd march 2016. My I'd number was Tvm 13628581.
Later on opening the packaging some items were found missing and several were tampered with. This is evident from the fact that Inspite of extensive packing with tape, only one single tape had to be removed to open the packet. Also this single tape alone was of a different colour.
We suffered extensive emotional and economic damages, of around 5000 rupees worth.
On trying to register our complaint the website was found to show error inspire of several attempts. Their 24*7 customer care number was also found to be not functioning. All this led me to no other choice other than to register a complaint here to seek justice.

WORST COURIER SERVICE, TAKING FULL AMOUNT FOR THE DISPATCH BUT AFTER TAKING MONEY REFUSING TO DELIVER THE PRODUCT.
Taken my parcel and said that home delivery will be done, but the courier didnt came to pune even after one week and later i received a call that delivery cant be done at the corresponding address.
And you have to come and pick the courier.
Even after calling them many times they didn't picked my call and even at the dispatch end delivery end.
At the dispatch end they told they are trying to contact them but they are not getting any response.
Courier came after 1 week after shipping.
Response was very rude when i went to take the delivery.

Dear Sir,


This is to inform you that I had booked a packet for courier with your company vide way no. DEL[protected] on 4-2-2016. The address to which the packet was to be couriered was Vserve, 27/2, LIC Colony wali road, Jhilmil Industrial Area, Dilshad Garden, Delhi - 110 095. However, it has been over 3 weeks and the packet has neither been delivered to the designated address nor has been returned to me. I am attaching herewith a few screenshots of the status of the packet (WAY NO.DEL[protected]/ DRS No.- DDEL[protected]on various dates as per your own website. Please look into the matter and inform me accordingly as soon as possible.


thanking you


Yours


Dr.K.K. Mishra

I bought a item from online shopping site and the seller shipped the item via professional courier on[protected].
Today is[protected] and i not received the item.The seller told me to contact nearest professional courier, but the parcel is not there till now.
The tracking details last updated on[protected] and i cant find the item.
Please help me beacause the item is very very urgent for me.
Tracking number is PNU[protected]
Thanks

This is inform you that I have send a parcel from the profession courier on 4-feb.But it dint delivered and I didnt get return .I have taken followup over the mail but not getting any posative feedback

Please look in to this and below is the docket no

DEL[protected]

Third class service by professional courier..1 of my parcel they kept with self for 6 days at Lonavla division and after that without intimating me by phone or message they returned it back to Mumbai. When i inquired about same Lonavla division executive told me that Sorry we wont deliver your parcel to your home, you have to take it from our office..what a BS is this..i am paying for home delivery and they are saying to take your parcel from office. And before sending it back they should atleast ask me to pick it up..what a nonsense service..please suggesting all to never order single parcel from such a arrogant service provider.

Pro3425283 courier not reached on said date instead of sending normal courier they ask me to send through pro but till not reached

I've booked a courier on 6/02/2016 from Sadsivpet to Singapore through Chennai-PIC. All went good when package was in India except late updation in the website. My package reached Singapore hub on12/02/2016 by 09:31 AM IST. It hasn't delivered to the person yet till now i.e, 16/02/2016, 2:35 PM IST. When i called the Singapore Centre, they saying all the stories they can. Really pissed off with this useless PROFESSIONAL COURIERS Service.

This is to inform you that. I have ordered a product (Order No[protected] through Shopclues. which was suppose to deliver on 23rd Jan. I received a call from professional courier number[protected] on 21st Jan and was informed to me that there are no delivery boys and the shipment will be delivered on 22nd and asked for the landmark. After that he said he will not do door delivery and he asked us to come and collect the product to nearest landmark. He was rude.As my mother is old and no one is available at home apart from her she cant come and collect the parcel. On 27th i got a message to my number saying that the product is delivered. Wherein i did not receive my product still. I don't think the person is delivered the product. . If really the product is delivered they should have the customer signed copy. So that that we can track if the courier guy is really delivered if yes then to which address and to whom.

I was sent the medicines to Bangalore on[protected] from kurnool, Andhrapradesh.Still the consignment is not delivered or returned.
I sent number of mails to Bangalore office, head offices also.But I did not get
Any solution from them.

Today morning i received a call from [protected] number describing me that i had received a courier from chennai and enquired for my exact location as of now.But even after 2 hours i did n't rfeceived any courier then i calld to the same number for the delivery.But she/he i didn't recognise the voice exactly, she forcely disconnected my call by replying that the courier will get u by the evening. As we r working and the address is of my office i tried her to ask about the exact time the irresponsible behaviour made me to complaint the bad and worse customer satisfaction.
My sincere request to all the indians is better to utilize the services by poastal department so that we can question them.These private courier services and their branch persons response is in such a way that the receiver/sender is something got favour from them although they were being paid and surviving by these services only. They may not change but atleast as indians we can change and safegaurd our self respect atleast in our motherland.
Jai Hind.

My currier which I ordere from amazone stayed in centre for ten days and even after maximum date limit reached and I called again and again they not delivered it on time consignment no BLR[protected]

CGL128769 consignment not delivered . I have booked three number wrist watches to the firm to Delhi.
Booking office chengalpet 100 email to all the office in Chennai and Delhi, no response, but Delhi office told that item not received
i would like to contact ED of that company please proved valid solution to this

I sent one important packge to gaziabad via professional courier on 5th jan, which is supposed to be delivered by 8th jan, but package is not yet delivered and from there office i am getting unpleasant reply, they dont care about my package, below is here
Order num:DBL[protected]
office address

Professional courier
Shop no 21, kartik complex, adarsh college road, badlapur, dist:thane, 42150
Ofc phone:[protected]

I have send an courier(passport) on 2.1.2016 from vedraniyam to coachin and my bill no is VDM7303630.But my receiver never got my courier and so i enquired coachin professional courier office, after couple of days they are simply saying that, courier boy missed the package.and after that they are not taking any kind steps to provide my package back or any kind of response.

Its been 8 days and they have not delivered the packet as yet Also it was to be delivered to their office in Sawantwadi from where we were suppose to collect it They do not have any record of the inward and outward of the courier None of their numbers updated or shared are easily reachable and nobody knows how to guide a customer in such cases. Customer is made to run from pillar to post . Have made numerous calls visited their Kudal, Sawantawadi and Kurla office but still their office has no clue about a simple courier Not sure how a courier comapny as big as them functions Absolutely patahetic way of functioning

I furnish a deficiency of service and non delivery of article booked to me by Professional Couriers. My son Krupaharan sent Four dresses valued at 50 dollars for my granddaughter and Two multiple mobile charger cable worth 10 dollars through his friend Senthil kumaran. Thiru Senthil kumaran booked the parcel containing the above articles at the Professional Courier of Rajapalayam branch viz. his native town on 02.10.2015 in RJP1371871 to my address 76/2 Amma Mandapam Road, Srirangam, Tiruchirappalli, Tamilnadu 620006. But the parcel was not received by me and when tracking the parcel, the parcel was sent to Hassan of Karnataka. Immediately I lodged a complaint in the website of Professional Couriers and the number of complaint assigned as CRA103958. But there is no response to my complaint. Then I sent several letters and reminders to Head office of Professional Couriers and its branch at Bangalore by email. But each and every time they raised several clarifications and their queries promptly replied. But there is no progress. In the last, the Bangalore Branch office person Angeline promptly replied as ‘At the outset we are pleased to inform your good self that we unable to find the consignment nor the delivery detail for the said consignment we tried our level best to trace but all our efforts went in vain.We took time to replay since we thought we will able to trace the consignment, kindly accept our sincere appology for missing your goods.We regret for the inconvenience caused to you in this regard and sincerely request you to make alternate arrangement for the same.We are sending loss letter to our office related to this consignment you can intract with Rajapalayam office for further processing’. Though the mail received on 7.12.2015, there is no progress in reply from the Head office. For more than three months the parcel could not be found by the courier and I felt mental agony and displeasure with the deficiency of service of Professional Couriers. The Professional couriers should compensate the loss met out due to the non delivery of the parcel and the delay in service and the damages for the mental agony and deficiency in service.