The Professional Couriers Complaints & Reviews

I was sent the medicines to Bangalore on[protected] from kurnool, Andhrapradesh.Still the consignment is not delivered or returned.
I sent number of mails to Bangalore office, head offices also.But I did not get
Any solution from them.

Today morning i received a call from [protected] number describing me that i had received a courier from chennai and enquired for my exact location as of now.But even after 2 hours i did n't rfeceived any courier then i calld to the same number for the delivery.But she/he i didn't recognise the voice exactly, she forcely disconnected my call by replying that the courier will get u by the evening. As we r working and the address is of my office i tried her to ask about the exact time the irresponsible behaviour made me to complaint the bad and worse customer satisfaction.
My sincere request to all the indians is better to utilize the services by poastal department so that we can question them.These private courier services and their branch persons response is in such a way that the receiver/sender is something got favour from them although they were being paid and surviving by these services only. They may not change but atleast as indians we can change and safegaurd our self respect atleast in our motherland.
Jai Hind.

My currier which I ordere from amazone stayed in centre for ten days and even after maximum date limit reached and I called again and again they not delivered it on time consignment no BLR[protected]

CGL128769 consignment not delivered . I have booked three number wrist watches to the firm to Delhi.
Booking office chengalpet 100 email to all the office in Chennai and Delhi, no response, but Delhi office told that item not received
i would like to contact ED of that company please proved valid solution to this

I sent one important packge to gaziabad via professional courier on 5th jan, which is supposed to be delivered by 8th jan, but package is not yet delivered and from there office i am getting unpleasant reply, they dont care about my package, below is here
Order num:DBL[protected]
office address

Professional courier
Shop no 21, kartik complex, adarsh college road, badlapur, dist:thane, 42150
Ofc phone:[protected]

I have send an courier(passport) on 2.1.2016 from vedraniyam to coachin and my bill no is VDM7303630.But my receiver never got my courier and so i enquired coachin professional courier office, after couple of days they are simply saying that, courier boy missed the package.and after that they are not taking any kind steps to provide my package back or any kind of response.

Its been 8 days and they have not delivered the packet as yet Also it was to be delivered to their office in Sawantwadi from where we were suppose to collect it They do not have any record of the inward and outward of the courier None of their numbers updated or shared are easily reachable and nobody knows how to guide a customer in such cases. Customer is made to run from pillar to post . Have made numerous calls visited their Kudal, Sawantawadi and Kurla office but still their office has no clue about a simple courier Not sure how a courier comapny as big as them functions Absolutely patahetic way of functioning

I furnish a deficiency of service and non delivery of article booked to me by Professional Couriers. My son Krupaharan sent Four dresses valued at 50 dollars for my granddaughter and Two multiple mobile charger cable worth 10 dollars through his friend Senthil kumaran. Thiru Senthil kumaran booked the parcel containing the above articles at the Professional Courier of Rajapalayam branch viz. his native town on 02.10.2015 in RJP1371871 to my address 76/2 Amma Mandapam Road, Srirangam, Tiruchirappalli, Tamilnadu 620006. But the parcel was not received by me and when tracking the parcel, the parcel was sent to Hassan of Karnataka. Immediately I lodged a complaint in the website of Professional Couriers and the number of complaint assigned as CRA103958. But there is no response to my complaint. Then I sent several letters and reminders to Head office of Professional Couriers and its branch at Bangalore by email. But each and every time they raised several clarifications and their queries promptly replied. But there is no progress. In the last, the Bangalore Branch office person Angeline promptly replied as ‘At the outset we are pleased to inform your good self that we unable to find the consignment nor the delivery detail for the said consignment we tried our level best to trace but all our efforts went in vain.We took time to replay since we thought we will able to trace the consignment, kindly accept our sincere appology for missing your goods.We regret for the inconvenience caused to you in this regard and sincerely request you to make alternate arrangement for the same.We are sending loss letter to our office related to this consignment you can intract with Rajapalayam office for further processing’. Though the mail received on 7.12.2015, there is no progress in reply from the Head office. For more than three months the parcel could not be found by the courier and I felt mental agony and displeasure with the deficiency of service of Professional Couriers. The Professional couriers should compensate the loss met out due to the non delivery of the parcel and the delay in service and the damages for the mental agony and deficiency in service.

My some documents send by my mother through poojapura, trivandrum professional courier branch on 04 Jan 2016. No TVM3669699. staff said that courier will deliver within 3/4 days and my courier reached ranchi main office on 07 Jan 2016 without any reason (My contact No clearly mentioned on the cover. but nobody contact with me) ranchi office was returned my courier to trivandrum .for your reply and further necessary action please as early as possible .

The following consignment not deliverd for shipment no DEL10781454 and GGN702143 to P.sunil kumar unit 5, baliga fishnets, hanumanth nagar, Near abharan motors udupi, karnataka my contact no [protected] The following item despacted by shipper on 4th and 5th jan. sunil kumar

I had ordered for a few issues of a magazine our company was publishedin. The delivery was supposed to come from Mumbai and be delivered by 20th December. It is 2nd january 2016 and my package had not been delivered yet. I checked the tracking number provided by the courier and to my disbelief the message said it had been delivered on 23rd of December 2015 and also had been signed! where as I did not receive anything at my office. The more shocking part is that the delivery address is in Jubilee Hills and the package was delivered to someone in Madhapur. After repeated attempts at contacting the Madhapur Branch office, there was no help. The people were not helping and non responsive about the whole deal. I am still left with no answer as to where the package is and if I will ever receive it. Most horrible courier service ever.

I have sent a parcel through Professional courier on 29/12/2015 to Bangalore from Chennai. They told it will deliver by wednesday i, .e 30/12/2015 or at max on 31/12/2015. But its not been delivered. When checked with the concerned people, no proper response is been provided. Ok so i called up customer care executive to with the registered complaint ( registered a complaint through chennai branch where I sent) but that person literally shouted and told it wont deliver today as it is already evening. but since 30/12/2015 - consignment is in Mahadevpura hub without being dispatched for delivery. Its not issue in waiting, but we need proper response from people who is in charge right. This is highly ridiculous. Just because we are dependent on them they should not treat us like this. Please take necessary action.

I did courier through Professional Couriers from Srinagar, Bangalore to Nellore (Andhra Pradesh) on 22nd Dec, 2015. It was supposed to be delivered by 24th Dec, 2015. Today is 28th but the courier is not delivered yet. I tried to contact customer care of Professional Couriers but no proper response from them. They gave me Professional Courier contact number of Nellore to inquire about the delivery. But the number is busy from 2 hours continuously. I sent email on this to both [protected]@tpcindia.com and [protected]@tpcindia.com. But there is no response to my email.

I had send the courier on 4th Dec to Bharatpur (RAJASTHAN 321001), it 15 days over and still courier not received, I tried to contact you Jaipur office but no response . please revert back with update status . Doc no : AMD7894691

I ordered an Stabilizer through amazon, It came in a damaged condition.So, I sent back through Professional couriers on[protected] .It reached Ajmeer on[protected], but still it is in transit state only.Customer Care is not receiving any call

Dear sir, Parsal not received. Date dispatched. - 30.11.2015 POD - BUL603239 From buldana to pune I'm concerned to buldana office but he can not answering me. It's very important parsal. Please do needful. Regards Chandrakant Marodkar Bank of maharashtra Mayur colony branch pune Mo [protected]

In our name courier has reached your office at kodihalli, bangalore branch on Friday i.e., 11/12/2015 but still they are saying they can not find our address, but our address is well known apartment in this area, they are saying all lies not interested in service they want us to go to their office and collect the letter

Dear sir, parcel booked from agra to ambur on 3/12/2015 no.AGR.7786988 has not yet delveryed, please go through and do the need full.

I am Madhuri.N from Kakinada, Andhra pradesh. I have booked a parcel courier on 06.11.2015 at the Professional couriers, Subhadra Arcade complex, Kakinada, A.P. to Singrauli, Madhya pradesh. First of all, the staff assured that the courier will reach in 3 days but it reached after a week to the destination. In addition to that, before booking courier i told the staff that the item was a glass item and whether it would reach safely without any damage, they replied yes but it will be charged more for that. They booked the courier under PRO3141262. I have wrote in Bold cautioning that it was a glass item on the name cover of the parcel. After delivery, the parcel was totally broken. I was very much shocked to know that review from my dear ones. I asked the staff and they took my number saying that they will contact me with a reason. Its been more than 2 weeks i received no call. I am writing to you so that no one else will face such instances hereafter. I want to know what kind of justice would i get in the near future atleast from the concerned? Some parcels are linked with feelings too. Please try to solve such problems.

Last month my relative have send a courier to me[From Nagercoil to Kochi], the professional courier delivery person came to my flats, but i was not in the flats, i was in my relatives flat in same compound.
They did not even call me and kept a slip and went back. On seeing the slip i phoned them and asked why they didn't call me. They replied that "Company haven't provided mobile to us, with our personal mobile we won't call" and asked me to come and collect from office. Then i went to the office and bought the courier.

Courier tracking id is : MRT560646
Another incident is like courier from Marthandam to Kochi. Delivery person took it and came to the flat on [28th Nov 2015 Saturday], due to some reason security of the flats stopped his vehicle and asked to walk for 100M[inside the flats] but he got angered and went back without informing me anything. Monday morning i called the office and ask for the status, then only they are telling that they came on Saturday and all bull-. They asked me to come to the office again and collect it.

If they would have called then i would have met him downstairs and collected the package.


I have send the above to Professional courier customer care but i did not get any response. Readers please think before choosing Professional courier