The Professional Couriers Complaints & Reviews

Hi,
My name is Nisha, on 29th July 2009, I have sent a parcel to Kerala-Chengannur from Bangalore(Professional Courier's Office Near BDA Complex, Indiranagar), The parcel contained one Apple i-Pod worth 2300/-, T shirt and one Sunglass .This was a gift .But when it delivered, the parce was torn and somebody stolen the i-pod, only the Tshirt and the sunglass we got..I do not have any idea to whom should I ask about the loss. I was supposed to send the parcel through the Travel Services, But when I thought Professional couriers will deliver it without any problem, I have covered my parcel with three courier covers, but they have torn it all the covers and covered it again with a cello tape.Because of this incident I feel very shame about them. How they can do to a customer when they are paying them the money to deliver it proeperly. why do not they shut business...How dare they can steal somebody else property .. This is very cheep and unethical.

Dear Sir,
I booked a parcel through Professional Courier vide consignment note number 230635 dated 3/7/09 sent by N.B.R.PRASAD (I.E ME) from Puttaparthi-515134 (A.P) toN.Dr. TEJO LAKSHMAN, SDMCollege of Ayurveda Kuthpadi, Udupi -South Karnataka . The parcel is containing cell phone .Even till date 26th July, the parcel is not received.
When I approched Puttaparthi office they are telling that we are not supposed to book Cell phones. They say that since you booked cell phone there are chances loosing it. My quesstion is without knowing if I had sent the cell phone will they not deliver it?
I request you to please help me deliver the goods to my son Dr. Tejo Lakshman.
thanking you,
N.B.R.PRASAD

Sir,

It is to inform you that there were two packet which i courier through professional courier
track no 1686051 it is to chandigarh.
Second one is from delhi to samay pur badli, delhi track no is 1686220

both the packet hasnt reached yet.and if youcall t customer care.they didnt respond.

They bull

i want a strict action against them ..

Dear Sir/Ma'am,

[DTDC] I just received a courier on today from a friend. He had told me that he'll be sending a pendant with a chain for me, while he will be sending a bracelet for his another friend. He seem to have bought it from a gold jewelry store, though he says that it wasn't pricey.
He sent it on the day before yesterday afternoon, like what I know. He sent it from Agra.
But when I received it on today afternoon in Shantinagar, Bangalore I found the pendant and the bracelet missing.
The cover looks untouched. But my friend says there was no misplacing it even by mistake...
I tried checking every nook and corner of the stuff that he sent me but I could not find the pendant or the bracelet...

[Professional Couriers] This made me remind of another incident. Though trivial, I thought I'd better mention it here. A few months ago, my mom wanted to send me some food material like some fried chips (something like that) and lots of chocolate). It was during December. I told her not to, but she insisted on sending it and sent it to Bangalore. When i opened it, I found only the fried stuff but not the chocolates. The chocolates were missing. Yet the parcel thingy looked well packed. My parents said that they had sent the chocolate, but it was missing.

What I'm trying to say is that it's not safe to even send the most unimportant thing through courier these days. It's understandable that in today's world there's lots of suspicion going on about bombs and stuff. I can understand that. (I even warned my friend not to send pricey material through courier. It was his first time sending stuff through courier.) But then when it's not bombs and stuff and when the items are safe and totally harmless, why not safely deliver it? Where have we reached in today's world? When innocent people trust someone to do something, why not try and keep their trust?

Thank you!

Sincerely,

Sangeetha Delampady

The courier people from Ramagondanahalli(near whitefield) had called up on 09-Jul-2009 and said that i will be getting the document in half an hour time. But didn't get even after one week also. Its a local courier to my office address IBM near Sai Sathya Baba Hospital. Whenever i call, they say that they will check and tell in 15 mins, but nothing has happened till date. Don't know to whom to escalate this. Many times they don't take the phone call. Very bad experience !!!

Regards,
Sampath Kumar

Dear sir,
Pls find the attachment for Delivey Run Sheet.
I am Rajesh R. Reliance company one courier send to my mailing address but Professional courier people will not delivery to me. sum other place delivery to Professional couriers.

Detials:
Consignment NO - BLR[protected]
Boking Date- 19/03/2009
Delivery Date-23/03/2009
Recivied person Name -Subrath nandhi, he is working in Arthamoney Koramangala.
Delivey person name-Ananda

Regards,
Rajesh-[protected].
Adress:-
SRI VENKATESHWARA NILAYAM
#52, HOUSE NO-9, A.T.STREET,
BOMMANAHALLI, BANGALORE-560068

Dear Sir,
Your Tripunithura branch staff refused to deliver the article which contains some documents from ICICI Bank in my name. Actually, now I am unable to receive the article at your office since my duty hours is 8am to 8pm in week days. So I request you to make arrangements to deliver the same at my residence. Expect the action without delay.

Regards,
Vinodkumar A

My brother couriered one important parcel from Karimnager to Pune.
And it never reached to me.
I contacted bunch of no one responded finally my brother contacted where he booked it.

They were saying it was stolen and they can pay of 100 rs.

Its ridiculous and not acceptable.

I had sent my belonging via professional couriers, madurai to salem. but the actual parcel which i had sent is not recieved by my friend...they had opened my parcel and took my belonging and wraped it and sent to my friend. they are all thieves nothing more than that

Delivered the Courier to Wrong person
Respected Sir,

I have send the Courier through Professional Courier on[protected] Consignment No KOP246385

from Koppa Professional Courier branch office to

Sri. Gopal
# 24, First Floor,
Najareddy Colony,
Krishnareddy Lane,
Near Omshakthi temple,
HAL Post
Bangalore -560017
Ph: [protected]

I have enquired with Professional Courier, they are telling that allready courier is received by Sri. Pankaj

How it was delivered to Pankaj ?

I want justice ?

Please suggest me ?

How to get the justice?
How to take the action against Professional Courier

Thanks regards
Rangappa L
Basavani
Laxmipura POst
Thirthahalli Taluk
Shimoga District
Ph: [protected]

Respected Sir,

I didnt get an urgent courier in my house they told me that come and collect the courier from their office. The office is situated in just 1.5 km away from my house, but they told me that my area is not in there list so they dont supply the courier in my home. I can go and collect the courier, but this is not fair because just 1.5km they dont come then how can they give courier to others. Others courriers...

I booked a consignment with Professional Courier in Rajahmundry, Andhra Pradesh to Hyderabad on the date of 08/06/2009. The Consignment Number "RJY0469813" They told me that the parcel will delivery within 48 hours, but the parcel not reached me until yet.
The Hyderabad branch people received that parcel but they missed that parcel. I asked the Rajahmundry branch people they told me to ask in Hyderabad branch, the Hyderabad branch people gave me a letter of missing and told that they send the letter to Rajahmundry branch about the missing of parcel. The Rajahmundry people are not taking any response and the hyderbad people saying they are not taking any response about my parcel. The parcel has been lost by the Hyderabad branch people. Who will take response of my loss, and the Rajahmundry people talking very rudely and its comes to coercion. Nobody talking about my loss and behaving in irresponsibly. Shall i sue against the Professional Courier Group and if yes i will submit the attachment of Consignment Booked Slip, Missing Consignment given by Hyderbad branch.

Sir,
Your office at Russel Cowk, Jabalpur (MP) is as good as non-existant.There are no regular office timings observed.Most of the time the shutter is down.As professional courier is very popular in South and it serves remote areas, customers prefer to avail your services when it comes to sending articles to South.
But your reputation is being tarnished by your staff at Jabalpur.They are incompetent, arrogant and a law unto themselves.The boy who usually mans the desk is blissfully ignorant of english language.He cannot read the address written in english nor write a receipt properly in english.Why have an office like that which does not inspire the customers' confidence?
You are requested to immediately set right this office, display office timings outside the office and pull up the staff if they do not abide by the timings.I expect a reply from you.

SIR/MADAM

A MOBILE BATTERY WAS SENT TO ME VIA THE PROFESSIONAL COURIERS FROM PATTAMBI, KERALA. BUT TO MY UTTER DISGUST I RECEIVED ONLY THE EMPTY COVER WITH A SPONGE THAT COVERED THE BATTERY.ARE THERE THEIVES EMPLOYED IN THE PROFESSIONAL COURIERS OR THEY THEMSELVES STEAL IT AS AN ORGANISATION NORM. WHAT COULD I DO ABOUT THIS? KINDLY HELP

I recently send a courier from Trivandrum to Calicut, which include 5 packets of company sealed MP3-Video players, but the recipient received only 2, somebody has teared the sealed cover and stole 3 MP3/Video players. Even after my complaint the authorities in Trivandrum, Cochin (Kochi) and Mumbi office had done nothing to get it back to us. They have totally ignored our complaint and their behavior is highly irritating ..

Professional Courier is nothing but a bunch of thieves... Dont do business with them...!

I had couriered a Swiss Knife and a gift through a courier pickup point in Kundanahalli Gate. The name of the pickup point is 'Gowri Enterprises'. The package got delivered to the intended recipient but without the contents inside. IMAGINE SOMEONE AT THE COURIER OR THE PICKUP POINT STOLE THE CONTENTS re-wrapped it and then sent the courier.

When I called up the manager, he is says "Do you have an invoice of the contents sent". What the [censored] would I know to obtain an invoice. The pickup up person should have informed me before sending the courier.

Moral Of The Story:
Before sending items that are worth more than Rs. 500. Give an invoice about the contents or enquire about it. Just dont believe their words.
Dont ever courier through the 'PICKUP POINT' in Kundanahalli Gate, Bangalore (Gowri Enterprises). They are low lying crooks.
Dont ever trust Professional Courier(Check someone which is actually professionally working).

DEAR SIR,
WE GOT AND PARCEL OF MEDICINES FROM CHENNAI HOSPITAL TO MY ADDRESS,
I AM SITUATED IN BUCHI REDDY PALEM, NELLORE(DT), ANDHRA PRADESH, INDIA.
1ST TIME THEY SAID WE DONT KNOW THE ADDRESS, THEY CALLED ME TO PICK THE PARCEL,
OK SOME TIMES IT HAPPEN.
2ND TIME ALSO THEY SAID SAME ADDRESS NOT FOUND, BUT I AM GETTING LOT OF CONSIGNMENTS FROM POSTAL, D.T.D.C, , FIRST FLIGHT COURIERS, MY BANK STATEMENTS, L.I.C.BONDS TO THE SAME ADDRESS WHERE I LIVE.
THESE PEOPLE ARE NOT GIVING PROMPT DELIVERY, WHEN WE ASK THEM THEY ARE SAYING WE ARE NOT YOUR SUBORDINGATES TO ANSWER YOU.
AFTRAL YOU ARE PAYING RS 10/- I DONT BOTHER ABOUT YOUR MONEY IF YOU ARE INTRESTED YOU COME AND PICK THE CONSIGNMENT.OTHERWISE WHAT THEY ARE SAYING IS WE WILL RETURN TO THE SENDER.
WHAT EVER YOU WANT TO DO YOU CAN DO " I" OR GIVE THE COMPLAINT TO PROFESSIONAL CARE OR IN POLICE STATION.
BUT THERE IS AN SOURCE TO GIVE SUCH TYPE OF MISBEHAVING AND NOT ANSWERING PROPERLY WE WILL GO TO THE CONSUMER COURT.
IS THIS IS OK FOR YOUR VALUED CUSTOMERS.
PROFESSIONAL COURIER IS AN BRAND NAME I KNOWN FROM PAST 11 YEARS, BUT IN SOME AREAS AGENCYS BRANCHS THEY ARE NOT HAVING KNOWLEDGE TO DELIVERY THE CONSIGNMENT PROMPTLY.
WHY YOUR PROFESSIONAL PEOPLE GIVING AUTHORISATION TO SUCH TYPE OF PERSONS.
THIS IS NOT FAIR, WHEN WE GIVEN COMPLAINT ALSO YOUR PEOPLE ARE NOT TAKING ANY RESPONSIBILITY SHOULD NOT HAPPEN FOR THE NEXT TIME.
IS THIS THE WAY THE PROFESSIONAL COURIER SERVICE IS STARTED.
WITHOUT THE CUSTOMERS HOW THE SERVICE WILL GROW OR DEVELOP DUE TO SUCH TYPE OF AGENCYS, BRANCHS.
PLEASE DO RECTIFY IT AND MAKE SURE SHOULD NOT HAPPEN AGAING, IF IT HAPPEN I WONT BE SIT QUITE I WILL GIVE COMPLAINT IN THE CONSUMER COURT AND AS WELL AS FOR SUCH A LANGUAGE THEY USED I WILL GO THE HUMAN RIGHTS COMMISSION.ABSUING IN VOLGAR LANGUAGE.
BEST REGARDS,
YOURS SINCERELY, BELOVED CUSTOMER,
HARI KRISHNA,
CELL" +91 [protected]

One of my relative sent my Original community certificate from T.Kallupatti (My Native) to Coimbatore(My Office ) to professional courier for booked on 26th of May 2009 paying 25/- for the service with my address (P.Thiruppathiraj, C/o. Accel Frontline Ltd, 723 First Floor, Thirumalai Towers, Avinashi Road, Coimbatore – 641 018. Ph.No.[protected]) . They gave to my relative for one receipt The POD No: TMG0194463 confirming the delivery within 24 hrs! But the 3 days are over. Till now I didn’t received the cover And to my surprise to the highest level, nobody in the office even knows the status of the coverl!!
Only I asked to the office, different employee came up with different status! I will asked to T.Kallupatti branch, they will told already they was send to thirumangalam branch on 27.05.2009. Again we are searching the tirumangalam Professional courier office. There was no response from that side. Nobody is bothered and behaving a very careless manner. They are hardly bothered to track the things back to me also. Till today i am chasing them to get the things back atleast. Because On Saturday (06.06.2009) I have interview for Technical SI held at chennai, the Original community certificate is must for verification purpose. This kind of behaviour is highly irresponsible from Un(professional) courier service. The action should be definitely taken against T.Kallupatti, Thirumangalam branch office.



Professional Courier T.Kallupatti Branch Phone No: 04549 – 272336

Professional Courier Thirumangalm Branch Phone No : 04549 – 4000044(The Person Name- Selvakumar).

So Kindly help me sir. Please take necessary action to The Professional Courier.

Please do the needful.

Regards,

P.Thiruppathiraj

To,
Professional Couriers
Hyderabad Branch,

It is learnt from our client M/s Sarvarya sugar limited, Chelluru (East godavari district) that a parcel was sent to us at our address by Professional couriers .Consignment no RCM 18834. on the 25- may 2009.

It is understood that the above parcel has not been delived at the office address. From the customer copy received from our client it is clear that the delivery boy has wrongly delivered the above documents to a wrong address.
It is also noted that stamp of the company is also not taken and address verified before the delivery is made.

I request you to please arrange to search and trace the parcel at the earliest



For Deeaar Fosil Fuel Pvt Ltd
Hyderabad Banch office.
Tel/Fax[protected],
Mobile: [protected]

I Mr. Ajikumat T.K. was working with The Professional Couriers, Kasarwadi Branch for 3 years as Branch Manager. I left the Job in March 2006. I had filled up my PF Form and submitted to the accounts section of Kasarwadi branch. Mr. Arjun Accounts Manager had told me that he had forwarded the form to PF Mumbai Regional Office and I would receive the amount of Rs. 22000 as per norms within 3 months. But till now I have not recieved any amount. I have contacted the The Manger n number of times but they have not given me neither any status regarding my PF nor provided me my PF Account Number. He told me that all the employees PF amount are paid under one account number and no specific number allotted. Many staff are there with me who have left the job but not received their PF amount.
Please tell me now what steps should I take as I dont have any details regarding my account number and I cannot enquire regarding this at Mumbai office without PF account number.