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The Professional Couriers Complaints & Reviews

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Updated: Mar 7, 2026
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M
Monica Sanadhya
from Bengaluru, Karnataka
Sep 18, 2009
Resolved
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The same incident happen with me...i have asked my relative to send one scarf from u.s which was for $30 indian rupees(1500)delivered at pune address,from there one of my friend again couriered it to me from pune to bangalore and when i received the parcel the content was missing in the parcel..its really disgusting and annoying that you pay these courier services for service and they do not bother about the crime they are doing..they are stealing someone's article,which have been handed over for delivery to them.there should be some rules and regulation against these compny's and the people who are doing this,i have a very bad image about this industry now because this is the second incident with me of same kind,and it happen with each individual once in their life...these people chrge u hefty amount for delivery and what you get in the end is empty envelope..I request some one please take a strict action against these people and this industry needs to be more sticked with their moral and ethical values.Consignment no-PNU 2036547,i have logged a complaint with their customer care but no one seems to be interested to take the action forward,the branch manager itself is putting the blame on some other branch manager,couriered from PUNE to BANGALORE
Aug 14, 2020
Complaint marked as Resolved 
Dear sir/mam,
i sent some paper from professional currier this no is DLR[protected] on 3.02.2010 from benglore to delhi.But it is not delivered to now.what may be the reasion, please recently sent as possible



thanks najmul
From Date : 25.03.10
S. Prem Kumar Rao,
No.25, Loordu Nagar,
K.Pudur,
Madurai – 625007.

To,
The Manager,
Professional Courier,
Professional Courier

Dear Sir,

Ref 1) Comibatore Head Office Send email id www.[protected]@tpcindia.com on dt 25 03 2010



2) Madurai ----do---- www.[protected]@tpcindia.com ---do---

My cosine has sent me a Media player from Coimbatore through your courier on 23.03.10 wide docket No. 490498. While sending, he has checked the working condition of the player and tested and he himself packed the same and send it to me to Madurai.

I was received the courier by 24th of this month and I was surprised after opening the box. I was found one stone and one cube inside the box. I had immediately enquired with my cosine and he 100% sure, that he himself checked and sent the item.

I have observed that the box is opened and repacked. I have given complaint in your office on same day ( 24.03.10 ) at K.Pudur and they request me to give a letter on lost of the item. The item worth is Rs. 2200.00. I am really upset of this incident happened in, such a big company like Professional Courier.

Photos attached for your reference.




Kindly request you to look into the same in Priority and arrange to get our material as soon as possible.

Waiting for your immediate response.

Yours truly,


S.Prem Kumar Rao
Mobile :[protected]
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    C
    Chander Shekhar
    from Kolkata, West Bengal
    Sep 1, 2009
    Resolved
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    Dear Mr. Aadmi,

    In reference to the telephonic discussions we had regarding the receipt of the POD. We are in constant touch from April with your Faridabad branch but we are not able to get any satisfactory reply. last week we send an email also on your website.

    First we followup with the Professional Executive who picks our courier. When nothing happens we follow up with Mr. Nahar Singh, then we raise the level to Mr. Jhamb. As per the branch they have send the action report but nothing has happenend. I donot know what to do. Thats why I called your headoffice today in Mumbai & they directed me to have a word with you.

    I personally as a proactive step called your Sriperandum branch today & request Mrs. Sapna for the receipt.

    This was a surface courier of 13kgs. which was send on 01st December 2008 to the the following address. The same can be verified by the records at your Faridabad office-


    GKN Driveline India Limited
    Plot No. B13, SIPCOT Industrial Area
    Viapur A&B, Oragadom
    Sriperumadur, District Kacheepuram

    The POD Number was 4158231.


    Hoping for your involvement to resolve this issue.

    Shekhar

    Faridabad


    Ph:+91 [protected]
    +91 [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    I am Tanveer. I am present working in textile co. in Roorkee. I was send a courier to Kerla on dt.03.09.09 wide there docekt no. MRB[protected] through Professonal Courier Karondi Roorki. Whom don't send till now. What is this. Pls. reply me on urgent basis just now. It is most urgent.

    Thanks & Regards

    Tanveer Ahmad
    [protected]
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      A
      ansariferoz8
      from Pune, Maharashtra
      Aug 27, 2009
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      I am a distributor of RMP Infotec private limited, so i get cheque every week through Professional couriers, but their service is so bad that they don't deliver our courier at home, instead we have to go there to collect it. I have complained several times on CORE website . then also there is no improvement in service. Most of the times they deliver the courier after 20 days when i call them to remind about it. Else they don't bother to deliver it. I have seen courier of my friend lying there since 3 months.
      please change courier
      my track id rmp130rekh250408 for bhawani associate my cheque due on week no. 401doc.no C26410740 and 402doc no.C26411381

      kindly request please my post send speed post argent becuose dtdc courier not branch my city
      thanks
      On Dec23, 2009 i sent one important consignment contains type sample ot our customer for his approval.Until now my Jaipur cuatomers not yet recieved the parcel due this we miss the order, Regarding this i enquried the coimbatore branch office, they revert with no response, here after how i use the same courier?
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        R
        raju.nrk
        from Vepagunta, Andhra Pradesh
        Aug 26, 2009
        Resolved
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        I had a notion that among all the courier services professional is the best service but they have proved me wrong this time..there is a service from Konica which prints copies of photographs and sends to your address.i was excited and had given the most memorable pictures for print in beginning of june, i was told they would send it in 15 days..i am waiting till date and i have not recieved and when i asked them number of times they told me that they have already shipped it through on 30th June. the docket number is[protected]..I am not able to get a proper contact number also of professional couriers..i searched the net and contacted, many say they r not in use and few say it is wrong number.It hurts when they play with our emotions.that courier means a lot to me.Kindly help me out.
        Aug 13, 2020
        Complaint marked as Resolved 
        i ve sent courier to my frnd frm TRICHY to CHENNAI thru professional couriers bt u fail to deliver it in rite time so tat am very depressed!! if i try 2 cal d offic frm wher i sent, i could nt get proper response frm them. they r nt attendin d call. am very much vexed..
        i suppose to get a courier from Harihar davangere dt Karanataka
        to my palce at pune
        falt 101, plot 327 sector 27 PCNTDA Pune-44

        doc. no is 2124892

        after a week still i, m awaiting the courier
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          M
          Mitrabhanu Mahapatra
          from Pune, Maharashtra
          Aug 26, 2009
          Resolved
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          I was expecting a parcel with consignment no DEL2872894 from Delhi to Pune. The detail adress being
          IBM TPO Tower-B
          near don bosco school,
          Yerwada,
          Pune
          Pin-411006

          The parcels has not yet received. When i contacted they are unwilling to provide any information and also abused me. The parcel being an urgent one I am at a loss.
          Aug 14, 2020
          Complaint marked as Resolved 
          I am a regular customer for the last 10 years(.) I am regularly sending a cover to The Professional Tax Officer, 11th Circle, Bangsalore-20 containing monthly return of our company. I had sent the same on 12.8.2009 vide your doc. No, 9193426 dt.12.8.2009. About ten time time I had approached your Saibaba Colony office and the say they arranging to collect the POD everytime. No concrete actopm from Professional courier has taken yet. Very sad to mention that your saibaba colony staff are not serious about any matter and simply attending office to spend the time only. Very poor response for the customer's complaint. They just write the complaints in a register and forget. Please arrange to deliver POD (yellow) copy of my above said doc. immediately. Try to extend better service to your customers for better relationship.

          Thanks,
          Regards,
          KN Ganesan
          Manager
          GDA Technologies Ltd
          78, A.K. Nagar,
          Saibaba Colony, Coimbatore-641 011.

          Phone-Mobile: [protected]
          I was send a parcel with consignment no 22708 from Dhone to Gurgaon. The detail adress being
          Telecom Infratratural Consultancy Services,
          DLF Phase 3,
          Gurgaon,
          Haryana-122002
          Pin-

          The parcels has not yet received. When i contacted they are unwilling to provide any information and also abused me. The parcel being an urgent one I am at a loss.
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            R
            Raghu
            from Pune, Maharashtra
            Aug 20, 2009
            Resolved
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            I Had couriered a document to Bangalore from Chennai on the 10th of August 2009 and was promised that the document will reach on the 12th of August 2008, the date i intended it to reach . The document was not delivered on 12th and when i called to enquire on the status of the same i was told that since 14th is a holiday because of Krishna jayanti & Independce day, i requested Professional couriers to deliver the document on atleast the 17th, i was asked for the address again and was given a confirmation that the document will be delivered on the 17th. When i speak to the booking office in bangalore, the concerned person asks me to just wait and says he is helpless and cannot do much about it, the contact number given by him of the Adyar office also saying misplaced the documents and speak to the brand manager. When i called manager always busy or no response, when i try to contact the bangalore office they also talk to me in a way that shows they are least bothered of missing docuemnts even if i approach the consumer forum and do not give me the Number of their Head Office .

            Please suggest which forum to approach so that atleast other customers are not affected by this Unprofessional and Callous Attitude .

            How to sue them?
            Aug 14, 2020
            Complaint marked as Resolved 
            PROFESSIONAL COURIER TRACKING is fake one,
            Professional Couriers service is the worst service in INDIA.
            Do not book anything through professional Couriers.
            Professional Couriers is doing day robbery.
            Professional Couriers are thieves.
            Professional Couriers in India having black business.
            Professional Couriers maintaining smuggling business.
            Professional Couriers do smuggling by hiding.
            Do not ever book courier through Professional Couriers.
            UGLY courier service in INDIA. Professional Couriers.

            I sent parcel from Bangalore to Kolkata and Parcel was expensive gaming device.

            When the parcel do not reach even after 3 days I contacted Professional Couriers and they said it is on the way. But, their website PROFESSIONAL COURIERS TRACKING shows it reached Kolkata office. So, next day again I called and they said it has been missing.

            I asked what do you mean and what's the meaning, they said, it is lost in the transit and offered me Rs.300 and actual cost of the device is Rs.11, 000. I did not take that money and complaint the same with Professional Courier Manager and everywhere. But, after few days they called me and said, the courier company should not take gaming device and we are sorry that our Bangalore head office took it.

            I said it was your mistake and I need the device or refund the value of the device, they just making rounds and not willing to return the money.

            Can you imaging Rs.300 or Rs.11, 000 ???

            I was about to leave foreign country and tried 1 month to get back the money. They did not return it. In the mean time I come to know that it is just not my case. They are cheating many and many people. Most of the people unable to find because, if they steal something from big parcels sent people may not recognize and if some people recognize they offer the same silly amount. Saying something or the other. Most of the time they even did not bother to listen you.

            But, this is their company policy discussed in their meeting to get black money, they are stealing half of the goods or part of the goods or something if it is single parcel they are stealing that parcel.

            In this way they are making crores of Black Money. Professional Couriers is the open smuggling company in India.

            They had some devices with which they find what's in the parcel. If it is valuable goods they steal part of the items or if they did not find many goods on that particular day, they steal the whole goods. And simply say parcel is lost in the transit.

            If customer argue and warn them saying, they will lodge a case, they show the receipt and claims and even show you some papers saying valuable goods is not allowed and it was taken in mistake. So, most of the customers do not do anything and as taking legal action and making rounds of courts is time consuming process these illegal people from Professional Couriers are taking advantage of it.

            Simply the company should be banned from HINDUSTAN and their CEO and other responsible persons should be hanged in public. So, that others come to know about the punishment and do not cheat the people.

            PROFESSIONAL COURIERS is the Bad company
            PROFESSIONAL COURIERS is the Illegal company.
            PROFESSIONAL COURIERS steal the goods of customers.
            PROFESSIONAL COURIERS is the cheater courier service in INDIA.
            Professional Couriers managers and Managing director too involve and making illegal policies.

            We all should come together and take their illegal properties and distribute among all the people who has lost something because of Professional couriers and remaining amount should be distributed in poor people.

            Even if you are sending small brochure or any pamplets do not send through PROFESSIONAL COURIERS. Why because, if you know it might not be delivered of lost in transit, do you want to waste your time and money ?

            Even if you are millionaire you will not throw single rupee from your window, nobody throw money intentionally. Do you throw it ?

            Booking something through professional couriers is throwing money with your own hands.

            Please do inform all your friends, relatives, parents, colleagues, employer, employee, neighbors and everybody you know. NOT TO USE Professional Courier Service.

            They are open cheaters, they are smugglers.

            Please pass this message to each and everyone and make INDIA a safe country.

            Professional Couriers is having office in some of the other countries too. So, if you are booking overseas courier through any small courier office or agent, please inquire it, if that goes through PROFESSIONAL COURIERS do not send it.

            Confirm the same with courier agent, it is not professional couriers then only send the parcel.

            Let us fight and against criminals and cheaters. Please promote this words to each and everyone and all the website that seek feedback or complaints.
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              I
              Immanuel Arul Paul
              from Mumbai, Maharashtra
              Aug 18, 2009
              Resolved
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              Resolved

              I have sent a courier from Trichy to Tutucorin (Tamilnadu) with dress materials, Srilankan tea and Soaps. Booked on 4/7/09 from Srinivasa Nagar, Trichy Branch(TRZ[protected]. They Charged Rs100/- for they booked in a spacial catagery. It did not reach the place. We were regular coustomers to this office. Then they gave the manager no[protected] Mr. Vinod Kumar he gave lot of excuses for every thing. And finally he said tomorrow I will settle the money. Till this time he did not settle the compansation.(Tomorrow never comes) Then I called the MD Mr. Dinesh[protected] he is very good he not even took the call. Just before this incident we lost an envelop with the crossed Cheque and the responsible person gave a good reply that " It is only a cheque right go and get the duplicate)". I don't think in India there is no legal system to control people like them. Can any affected persons can give some sugesstions.
              Aug 14, 2020
              Complaint marked as Resolved 
              We are not received our courier for Axis bank cheq book
              I feel to inform you, my brother have sent a Parcel from Kovilpatti to Bangalore with some medical materials, eye solution & glass. Booked on 7th JUNE 2010 from kovilpatti Professional Courier. They Charged Rs100/- for they booked in a spacial catagery. We were regular coustomers to this office. Then they gave the manager no [protected] he gave lot of excuses for every time. Still(17th june 2010) am not received the parcel.
              My mobile no +91 [protected].

              Same think its happening several times. Courier Receipt No. 141188.

              I don't think in India there is no legal system to control people like them.
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                S
                Santosh Kumar
                from Bengaluru, Karnataka
                Aug 11, 2009
                Resolved
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                I am Santosh Kumar, Place a courier to Hyderabad from Bangalore on 30th july 2009. The courier parcel includes CDs and Hard disk, But the courier has been delivered on 3rd August 2009 in Hyderabad. from which Hard disk is being mising. Only CDs been delivered.

                Today is 10th aug 2009, there have been no response from the courier service inspite of number of complaints. they dont pick up calls nor take any action.

                Can anyone suggest me or help in getting back my Hard disk as is it important to my carrier.
                Aug 14, 2020
                Complaint marked as Resolved 
                PROFESSIONAL COURIER TRACKING is fake one,
                Professional Couriers service is the worst service in INDIA.
                Do not book anything through professional Couriers.
                Professional Couriers is doing day robbery.
                Professional Couriers are thieves.
                Professional Couriers in India having black business.
                Professional Couriers maintaining smuggling business.
                Professional Couriers do smuggling by hiding.
                Do not ever book courier through Professional Couriers.
                UGLY courier service in INDIA. Professional Couriers.

                I sent parcel from Bangalore to Kolkata and Parcel was expensive gaming device.

                When the parcel do not reach even after 3 days I contacted Professional Couriers and they said it is on the way. But, their website PROFESSIONAL COURIERS TRACKING shows it reached Kolkata office. So, next day again I called and they said it has been missing.

                I asked what do you mean and what's the meaning, they said, it is lost in the transit and offered me Rs.300 and actual cost of the device is Rs.11, 000. I did not take that money and complaint the same with Professional Courier Manager and everywhere. But, after few days they called me and said, the courier company should not take gaming device and we are sorry that our Bangalore head office took it.

                I said it was your mistake and I need the device or refund the value of the device, they just making rounds and not willing to return the money.

                Can you imaging Rs.300 or Rs.11, 000 ???

                I was about to leave foreign country and tried 1 month to get back the money. They did not return it. In the mean time I come to know that it is just not my case. They are cheating many and many people. Most of the people unable to find because, if they steal something from big parcels sent people may not recognize and if some people recognize they offer the same silly amount. Saying something or the other. Most of the time they even did not bother to listen you.

                But, this is their company policy discussed in their meeting to get black money, they are stealing half of the goods or part of the goods or something if it is single parcel they are stealing that parcel.

                In this way they are making crores of Black Money. Professional Couriers is the open smuggling company in India.

                They had some devices with which they find what's in the parcel. If it is valuable goods they steal part of the items or if they did not find many goods on that particular day, they steal the whole goods. And simply say parcel is lost in the transit.

                If customer argue and warn them saying, they will lodge a case, they show the receipt and claims and even show you some papers saying valuable goods is not allowed and it was taken in mistake. So, most of the customers do not do anything and as taking legal action and making rounds of courts is time consuming process these illegal people from Professional Couriers are taking advantage of it.

                Simply the company should be banned from HINDUSTAN and their CEO and other responsible persons should be hanged in public. So, that others come to know about the punishment and do not cheat the people.

                PROFESSIONAL COURIERS is the Bad company
                PROFESSIONAL COURIERS is the Illegal company.
                PROFESSIONAL COURIERS steal the goods of customers.
                PROFESSIONAL COURIERS is the cheater courier service in INDIA.
                Professional Couriers managers and Managing director too involve and making illegal policies.

                We all should come together and take their illegal properties and distribute among all the people who has lost something because of Professional couriers and remaining amount should be distributed in poor people.

                Even if you are sending small brochure or any pamplets do not send through PROFESSIONAL COURIERS. Why because, if you know it might not be delivered of lost in transit, do you want to waste your time and money ?

                Even if you are millionaire you will not throw single rupee from your window, nobody throw money intentionally. Do you throw it ?

                Booking something through professional couriers is throwing money with your own hands.

                Please do inform all your friends, relatives, parents, colleagues, employer, employee, neighbors and everybody you know. NOT TO USE Professional Courier Service.

                They are open cheaters, they are smugglers.

                Please pass this message to each and everyone and make INDIA a safe country.

                Professional Couriers is having office in some of the other countries too. So, if you are booking overseas courier through any small courier office or agent, please inquire it, if that goes through PROFESSIONAL COURIERS do not send it.

                Confirm the same with courier agent, it is not professional couriers then only send the parcel.

                Let us fight and against criminals and cheaters. Please promote this words to each and everyone and all the website that seek feedback or complaints.
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                  P
                  Piyush Patel
                  from Mumbai, Maharashtra
                  Aug 5, 2009
                  Resolved
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                  Resolved

                  Non delivery of courier and irresponsible behaviour

                  My parent post few important letter to me from Anand, Gujarat to professional courier for delivery on 24th of May 2008 paying 40/- for the service with full recipient address and phone number along with their address and other details. They gave them 2 receipts confirming the delivery within 48 hrs!

                  When he came to know that I have still not received the courier. My Father went to Anand, Gujarat office where he had placed the order to enquire. And to he surprise to the highest level, nobody in the office even knows the status of the parcel!!

                  They gave my parcel to some other company.They are hardly bothered to track the things back to me also. Till today Me and My Father are chasing them to get the things back atleast so that He can arrange to send it again.

                  This kind of behaviour is highly irresponsible from Un(professional) courier service. Steing action should be definitely taken against this Anand, Gujarat branch office.

                  Thanks

                  Piyush Patel
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Dear Sir,

                  we are from AGNI CONTROLS CHENNAI, one no. of parcel booked from Mumbai, dated 29-07-11.
                  but till now not yet the parcel from your side. we was continuosly following to your head office and vadapalni offices also. but they are not give proper response kindly deliver the parcel today itself without fail.

                  awaiting for your reply.

                  With regards,
                  S.Thiru
                  [protected]
                  AGNI CONTROLS
                  CHENNAI
                  Email : [protected]@agnicontrols.com
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                    Nisha C
                    from Pune, Maharashtra
                    Aug 2, 2009
                    Resolved
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                    Resolved

                    I have sent a courier from Bangalore on 29-07-09 through Professional Couriers near RTO Complex, Indiranagar, Bangalore to Chengannur -Kerala, which contained 3 item-one Appli i podworth 2300/- one T shirt and one sunglass for My brother as a Birthday gift. The courier reached in Chengannur on Aug-01st, the person at the receiving end found the courier tampered and i-Pod was missing.I have covered it with 2 courier coveres but the outer cover had cut with a blade and they sealed with a cello tape which i never used at the time of packaging.but the inner cover was open .My mother had received the parcel, she could not identify the cover was tampered because they had sticked the cello tape over the tape which I used, so because of the glazing nobody can identify also. we had a good faith on Professional couriers, because everymonth my father is receiving medicines through courier only.I am damn sure that from Bangalore office only they had tampered, because in kerala they know my family well.I am going to complain to their regional office . If they are not giving me the item back or compensation, I will file a police complaint and also will publish in the media about their irresponsibility . I could say that they are all group of theives running the business.I advice you . please do not send any item through professional courier . If you are sending an item, please get the assurance from them by mentioning the number of items and its cost .otherwise your life will be a hell. Its a harrassment when it happens . If anybody getting lost the parcel or Item, please do complaint . Make the noise. Whatever the item's cost .Because we are paying them money for delivering the courier...
                    Thanks.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Professional Couriers — Tampered Couried ..Item are missing

                    I have sent a courier from Bangalore on 29-07-09 through Professional Couriers near RTO Complex, Indiranagar, Bangalore to Chengannur -Kerala, which contained 3 item-one Appli i podworth 2300/- one T shirt and one sunglass for My brother as a Birthday gift. The courier reached in Chengannur on Aug-01st, the person at the receiving end found the courier tampered and i-Pod was missing.I have covered it with 2 courier coveres but the outer cover had cut with a blade and they sealed with a cello tape which i never used at the time of packaging.but the inner cover was open .My mother had received the parcel, she could not identify the cover was tampered because they had sticked the cello tape over the tape which I used, so because of the glazing nobody can identify also. we had a good faith on Professional couriers, because everymonth my father is receiving medicines through courier only.I am damn sure that from Bangalore office only they had tampered, because in kerala they know my family well.I am going to complain to their regional office . If they are not giving me the item back or compensation, I will file a police complaint and also will publish in the media about their irresponsibility . I could say that they are all group of theives running the business.I advice you . please do not send any item through professional courier . If you are sending an item, please get the assurance from them by mentioning the number of items and its cost .otherwise your life will be a hell. Its a harrassment when it happens . If anybody getting lost the parcel or Item, please do complaint . Make the noise. Whatever the item's cost .Because we are paying them money for delivering the courier...
                    Thanks.
                    Hi,

                    I completely agree with you. Even I have a bitter experience with Professional Couriers. Just a couple of days ago, my friend had sent me a dress for Ganesh Pooja through Professional Couriers from Mysore. I have not received the courier yet and when we enquired, they are cutting out sorry figure now irresponsibly. I do not know what compensation they are going to pay for the mental trauma we had since 3 days because of this issue.

                    This issue cannot go on like this and we have to put an end to this type of cheap behaviour. Go ahead and file a police complaint and publish through media. Our full support is there for you.
                    i had send courier to oman form tumkur professional courier on 26th sep till now my letter not reached oman, no information about that please let me know where i can get this information about send letter.
                    wesend courier from ahemdabad but it doesn't get in ongal.
                    I have sent thru Professional courier about 6 times and only once did it reach on time. I kept sending it only because it was close to home. Now in all my life I wont repeat the mistake. It takes at least a week for the delivery.
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                      Nisha C
                      from Pune, Maharashtra
                      Aug 1, 2009
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                      Hi,
                      My name is Nisha, on 29th July 2009, I have sent a parcel to Kerala-Chengannur from Bangalore(Professional Courier's Office Near BDA Complex, Indiranagar), The parcel contained one Apple i-Pod worth 2300/-, T shirt and one Sunglass .This was a gift .But when it delivered, the parce was torn and somebody stolen the i-pod, only the Tshirt and the sunglass we got..I do not have any idea to whom should I ask about the loss. I was supposed to send the parcel through the Travel Services, But when I thought Professional couriers will deliver it without any problem, I have covered my parcel with three courier covers, but they have torn it all the covers and covered it again with a cello tape.Because of this incident I feel very shame about them. How they can do to a customer when they are paying them the money to deliver it proeperly. why do not they shut business...How dare they can steal somebody else property .. This is very cheep and unethical.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        N
                        N B R PRASAD
                        from Kovilpatti, Tamil Nadu
                        Jul 26, 2009
                        Resolved
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                        Dear Sir,
                        I booked a parcel through Professional Courier vide consignment note number 230635 dated 3/7/09 sent by N.B.R.PRASAD (I.E ME) from Puttaparthi-515134 (A.P) toN.Dr. TEJO LAKSHMAN, SDMCollege of Ayurveda Kuthpadi, Udupi -South Karnataka . The parcel is containing cell phone .Even till date 26th July, the parcel is not received.
                        When I approched Puttaparthi office they are telling that we are not supposed to book Cell phones. They say that since you booked cell phone there are chances loosing it. My quesstion is without knowing if I had sent the cell phone will they not deliver it?
                        I request you to please help me deliver the goods to my son Dr. Tejo Lakshman.
                        thanking you,
                        N.B.R.PRASAD
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Hi,

                        I have sent a parcel containing important documents through Professional Courier on 23rd Jan 2010 and the representative assured me that my parcel will be delivered before 27th Jan. But they did not deliver the parcel even on 28th Jan. I had a big financial loss because of there carelessness and more disgusting is that no one in the company is able to track the parcel. Every one is blaming others.

                        Parcel # - SSD824511
                        From - Pune
                        To - Bhopal

                        regards,
                        Swapnil
                        We had sent some original documents (BL) and some other important papers by courier on 27th OCtober from Dubai for Parwanoo. Even after 7 days the documents has still not been received. Infact I am getting no proper response even after trying to call more than 44 times.

                        I checked the status online and it says..

                        Oct 31 2010 05:20:39 Despatched to AMBALA NEW DELHI
                        Oct 28 2010 22:18:21 Despatched to NEW DELHI MUMBAI - VILE PARLE
                        Oct 28 2010 11:20:15 Despatched to MUMBAI - VILE PARLE PIC - MUMBAI
                        Oct 28 2010 06:17:00 Received at PIC - MUMBAI-PIM PIM PIC - MUMBAI
                        Oct 27 2010 22:41:31 DUBAI

                        So, it has been dispatched for Ambala on 31st October and still we have not received the document even after 4th Nov. My containers are on the port and dummerage charges have been imposed.

                        Here are the numbers I have called..
                        MUMBAI : 27562255, 27562256, 27566241, 28372267, 26393331 and couple of more numbers that were given by them. But dont remember the numbers now..

                        DELHI : 45723330/45723331

                        They have transferred me from one department to the other.. They also gave some mobile numbers where you have to call atleast 15 times so that someone picks up the phone..

                        I was given these numbers and after trying several times someone picked up. They said they are responsible and will get back but no response in last 3 days..

                        [protected] : Gulshan
                        [protected] :
                        [protected]

                        I even offered that I am ready to pay extra Rs 5000 if I get the courier today (2 days back). But have not got any positive feedback yet. I am losing Rs20, 000 as dummerage charges every day.. SOMEONE PLEASE HELP ME...

                        Thanks,
                        -Deepak
                        I have booked a parcel in Professional courier-pune from pune to jagdalpur on 14/6 and today is 23/6 still these people have not delivered it.
                        These people are just opposite to their name(they arent professional) they dont know how to behave with a coustmer, the talk was very harsh plz some body suggest me what n how to do with these guys.
                        I have send the parcel from coimbatore to thenthiruperai at the date of 09/09/2012, till now parcel not delivered to concern address, kindly do needful for me.
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                          S
                          shivam
                          from New Delhi, Delhi
                          Jul 21, 2009
                          Resolved
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                          Sir,

                          It is to inform you that there were two packet which i courier through professional courier
                          track no 1686051 it is to chandigarh.
                          Second one is from delhi to samay pur badli, delhi track no is 1686220

                          both the packet hasnt reached yet.and if youcall t customer care.they didnt respond.

                          They bull

                          i want a strict action against them ..
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Courier : The Professional Couriers
                          Booking Branch : Virudhunagar 626001.
                          Three Consign no : 868111, 868113, 868368
                          Sir,

                          Still the date not Delivery Details in Tiruvandrum Branch. So Please send Delivery Details & Missing Letter immediately.

                          Thanking You,
                          TMB
                          Virudhunagar 626001
                          Courier : The Professional Couriers
                          Booking Branch : Virudhunagar 626001.
                          Three Consign no : 868111, 868113, 868368
                          Sir,

                          Still the date not Delivery Details in Tiruvandrum Branch. So Please send Delivery Details & Missing Letter immediately.

                          Thanking You,
                          TMB
                          Virudhunagar 626001
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                            S
                            Sangeetha Delampady
                            from Delhi, Delhi
                            Jul 18, 2009
                            Resolved
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                            Dear Sir/Ma'am,

                            [DTDC] I just received a courier on today from a friend. He had told me that he'll be sending a pendant with a chain for me, while he will be sending a bracelet for his another friend. He seem to have bought it from a gold jewelry store, though he says that it wasn't pricey.
                            He sent it on the day before yesterday afternoon, like what I know. He sent it from Agra.
                            But when I received it on today afternoon in Shantinagar, Bangalore I found the pendant and the bracelet missing.
                            The cover looks untouched. But my friend says there was no misplacing it even by mistake...
                            I tried checking every nook and corner of the stuff that he sent me but I could not find the pendant or the bracelet...

                            [Professional Couriers] This made me remind of another incident. Though trivial, I thought I'd better mention it here. A few months ago, my mom wanted to send me some food material like some fried chips (something like that) and lots of chocolate). It was during December. I told her not to, but she insisted on sending it and sent it to Bangalore. When i opened it, I found only the fried stuff but not the chocolates. The chocolates were missing. Yet the parcel thingy looked well packed. My parents said that they had sent the chocolate, but it was missing.

                            What I'm trying to say is that it's not safe to even send the most unimportant thing through courier these days. It's understandable that in today's world there's lots of suspicion going on about bombs and stuff. I can understand that. (I even warned my friend not to send pricey material through courier. It was his first time sending stuff through courier.) But then when it's not bombs and stuff and when the items are safe and totally harmless, why not safely deliver it? Where have we reached in today's world? When innocent people trust someone to do something, why not try and keep their trust?

                            Thank you!

                            Sincerely,

                            Sangeetha Delampady
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Dear Sir/Ma'am,
                            I heard that it's normal for the handlers to take out banned items. I checked the official DTDC website. I should've never lodged this complaint. But still my friend told me they weren't precious. Precious or nor precious- it'd have been better if it was sent back or was not accepted at all to be sent/couriered instead of taking it and keeping it. I am really sorry about what I said. *bows* sorry

                            Thank you!

                            Sincerely,

                            Sangeetha Delampady
                            I went to a DTDC office in KH Road (or Double Road) on today. They asked me to call the main DTDC office. I called the DTDC people (Victoria Road, Bangalore) on today. They weren't receiving my call even though I called them again and again. When they picked it up about three times, they never talked. They were silent. Once they picked up the phone and waiting for me to say something. I said, "I received a courier on Saturday, " and they asked me to wait and went off and never came back.
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                              S
                              Sampath Kumar
                              Jul 17, 2009
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                              The courier people from Ramagondanahalli(near whitefield) had called up on 09-Jul-2009 and said that i will be getting the document in half an hour time. But didn't get even after one week also. Its a local courier to my office address IBM near Sai Sathya Baba Hospital. Whenever i call, they say that they will check and tell in 15 mins, but nothing has happened till date. Don't know to whom to escalate this. Many times they don't take the phone call. Very bad experience !!!

                              Regards,
                              Sampath Kumar
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              REf: My consigmement no :NGL[protected] booked on 16/08/2009 from your head office at Nagercoil.


                              While enquiring the status of delivery of the above article adrressed to the patent officer,
                              Guindy, Chennai, I receive a message from ur system : Sorry your request cannot be provided.
                              please provide information. I have provided my ph no and email id several times but no message from your side regarding the delivery of above article at Chennai Patent office.

                              Pl let me know the status of delivery of above article

                              K.Masha Nazeem
                              928/2 V cross St,
                              TD Rd, Ranithottam Nagercoil
                              Cell:[protected]
                              [protected]@yahoo.co.in
                              [protected]@yahoo.com
                              This is regarding pathetic experience with professional courier. I would like to share my experience with you & hope that it’ll not repeated in future .

                              “ On date 31-Aug-2009 one parcel was courier from TATA Elxsi Ltd Bandra to Mahindra & Mahindra, Nasik. As our exception this courier should be reached 2nd sep.
                              Till now we just following up with professional courier from one person to another, But this parcel has not reached to us.”

                              As per our communications with Mr nair (nasik br[protected], courier has been delivered in Mahindra to one of the dept & while asking Mr nair details information the person name he is totally clueless & very unprofessional in the way interacting with customer & banged the phone without proper response .This has created very rude & unsatisfactory image on behalf of professional courier.

                              As per the above experience I would advice my company not to make professional deals with professional courier .

                              Professional Courier — not delivered, no response when called...

                              I have ordered online prints and that site owners posted them on sep 17th. Today it is 23 rd. Till now I did not receive it. Moreover I am getting worst response when I call to office.
                              Atleast they have to maintain a good person who can answer customer enquiries in a respected way.
                              It happend to me with LB Nagar branch.
                              r.s puram to kallippalayam po, s.s.kulam, to letters date.16/09/2009, 18/09/2009, i am kanagaraj not delivert
                              i have sent to your courier a week later on 17thsept 09 to pune and not recieved het so what should we do now ushaprasad
                              ZERO rating...

                              -- Not dispatched courier till this date, NO email response (KUR[protected]
                              Couriered my document on Dec-26-2012 from Mumbai to Trivandrum (Kerala).
                              Professional courier (what a misleading name!!!) has tracking records till Jan-2-2013.
                              No response for followup e-mails send on Jan-16-2013 and Feb-6-2012

                              These guys should be sued for their negligence and failure in responsibility.

                              Feedback posted here is not going to make any difference to the company, but if you (we, the consumers) wish to be on a safer side, stay away from this company.
                              Worst ever experience with professional couriers in kandanchavadi, Perungudi, chennai.. The person called and talking so rudely to collect it from their office premises. Not sure why they are charging for delivery also. Pathetic response and v v rude way of talking. Dont know why such kind of people of recruited there. Dont ever try with Professional couriers. Try DTDC always
                              Very bad customer service by Professional courier, i will not recommend this courier to any one,

                              I sent one courier on 14th may 2014 and same is still not delivered till 20th May ( today).

                              No phone number provided by them on their site works and pathetic part is that their Head office also does not respond.

                              I have sent mails to Head office but to my horror nothing has happened yet.

                              If i would have sent post using ordinary post then also i would have been delivered but very purpose of sending post using courier is lost.

                              i will not recommend this courier to any one. Better to use Speed post.
                              PROFESSIONAL Courier not delivered
                              Courier No: BLR[protected] I have booked on 25/08/2014. today date is 03/08/2014 still courier was not received and I was following from past 4 days no proper response and finally they are telling courier is missing...
                              very bad service of
                              I agree with everyone. The service level and response as well as the behaviour is pathetic of the team.
                              Everytime I call them up either they dont receive the call at all or else they give someone else's phone number. My courier PRO1956328 was booked from Kolkata on 13th jan and till 20th Jan it has not reached me.
                              They are also bluffing that they tried to deliver but I was not available at home.

                              They are the worst kind of service providers. i dont know who is the owner but surely he/she is useless person.
                              I am worried about my parcel now and I really doubt if I will ever receive it.
                              Dont ever go for them if you want your parcel to be delivered on time...

                              Avijit
                              Hi,
                              I need your attention and immediate action about courier tracking no- SRT70069139 of Professional Couriers, India.
                              I did online shopping of a suit from craftsvilla.com on 18thmarch 2015.I got confirmation mail on 19th march 2015 with shipping details.It should be delivered till 27th march at given address but we have not received it yet.
                              The online status shows that it is been delivered to Moradabad office but we have not received it yet.
                              I wrote an email to customercare on 28th mar 2015 with my contact no-[protected] but i have not received any response.
                              Is this the service which you are providing to your customer? I am sorry to say but its very ridiculous.
                              please look into this matter and find the reason of delay and deliver my courier ASAP.
                              Thanks
                              Neelam Rastogi
                              [protected]
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                                R
                                rajes90
                                from Mysore, Karnataka
                                Jul 16, 2009
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                                Dear sir,
                                Pls find the attachment for Delivey Run Sheet.
                                I am Rajesh R. Reliance company one courier send to my mailing address but Professional courier people will not delivery to me. sum other place delivery to Professional couriers.

                                Detials:
                                Consignment NO - BLR[protected]
                                Boking Date- 19/03/2009
                                Delivery Date-23/03/2009
                                Recivied person Name -Subrath nandhi, he is working in Arthamoney Koramangala.
                                Delivey person name-Ananda

                                Regards,
                                Rajesh-[protected].
                                Adress:-
                                SRI VENKATESHWARA NILAYAM
                                #52, HOUSE NO-9, A.T.STREET,
                                BOMMANAHALLI, BANGALORE-560068
                                maine 17.09.09 manglore bantwal me document beja tha lekin abhi thak mila nahi hai. his courier service bahut bekhar hai. aaj 24.09.09 date hai; phone karke pucha to boltha hakkki jaake return aya hai return bejega boltha hai; maine janha beja tha usi address se 1-2 kilomitar doori me enka office bi hai office B.C Road me hai. phir bhi abhi tak mila nahi hai his service is very poor. K.R.SHETTY
                                BAHUT BEKAR SERVICE HAI K.R.SHETTY MUMBAI
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                                  V
                                  Vinodkumar A
                                  from Delhi, Delhi
                                  Jul 10, 2009
                                  Resolved
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                                  Dear Sir,
                                  Your Tripunithura branch staff refused to deliver the article which contains some documents from ICICI Bank in my name. Actually, now I am unable to receive the article at your office since my duty hours is 8am to 8pm in week days. So I request you to make arrangements to deliver the same at my residence. Expect the action without delay.

                                  Regards,
                                  Vinodkumar A
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  ICICI Bank — Home delivery refusal

                                  Dear Sir,
                                  Your Tripunithura branch staff refused to deliver the article which contains some documents from ICICI Bank in my name. Actually, now I am unable to receive the article at your office since my duty hours is 8am to 8pm in week days. So I request you to make arrangements to deliver the same at my residence. Expect the action without delay.

                                  Regards,
                                  Vinodkumar A
                                  Dear Mr. Vinodkumar A,

                                  Kindly write to us at [protected]@icicibank.com, with the subject line as 'Customer Service'. Request you to provide your full name and contact details.

                                  We will be glad to assist you.


                                  Regards,

                                  Nazia Sayeed
                                  Office of the Nodal Officer
                                  ICICI Bank
                                  Dear Sir,
                                  Your Mettur, Raman Nagar branch, salem district staff refused to deliver the letter which contains some documents from important person in my name. They delivered the article near the shop not directly to my home. I am aged person i didnt come to your office to collect the article. Its not my duty its yours. My home is just 5 km from your courier office. So in future dont do like this habbit. Please enquire immediately and solve this problem.

                                  yours kindly

                                  K. Jayaraman
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                                    L
                                    Laxmi RAJ
                                    from Bengaluru, Karnataka
                                    Jul 9, 2009
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                                    My brother couriered one important parcel from Karimnager to Pune.
                                    And it never reached to me.
                                    I contacted bunch of no one responded finally my brother contacted where he booked it.

                                    They were saying it was stolen and they can pay of 100 rs.

                                    Its ridiculous and not acceptable.
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                                      J
                                      jayakumar
                                      from Salem, Tamil Nadu
                                      Jun 30, 2009
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                                      I had sent my belonging via professional couriers, madurai to salem. but the actual parcel which i had sent is not recieved by my friend...they had opened my parcel and took my belonging and wraped it and sent to my friend. they are all thieves nothing more than that
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      The Professional Couriers customer support has been notified about the posted complaint.
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                                        R
                                        Raksha. S. V.
                                        from Bengaluru, Karnataka
                                        Jun 27, 2009
                                        Resolved
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                                        Delivered the Courier to Wrong person
                                        Respected Sir,

                                        I have send the Courier through Professional Courier on[protected] Consignment No KOP246385

                                        from Koppa Professional Courier branch office to

                                        Sri. Gopal
                                        # 24, First Floor,
                                        Najareddy Colony,
                                        Krishnareddy Lane,
                                        Near Omshakthi temple,
                                        HAL Post
                                        Bangalore -560017
                                        Ph: [protected]

                                        I have enquired with Professional Courier, they are telling that allready courier is received by Sri. Pankaj

                                        How it was delivered to Pankaj ?

                                        I want justice ?

                                        Please suggest me ?

                                        How to get the justice?
                                        How to take the action against Professional Courier

                                        Thanks regards
                                        Rangappa L
                                        Basavani
                                        Laxmipura POst
                                        Thirthahalli Taluk
                                        Shimoga District
                                        Ph: [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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