The Professional Couriers Complaints & Reviews

On 9th of Oct my friend freighted me a package from Pune to Bangalore by Professional Couriers.
the package contains :
1: Sherwani
2: chocolates
While sending the package was of 2 kg but when I received it here it was only of 200 gm.
There was a young girl sitting at the counter. on asking about it she told that it's like that only.
They are the big frauds and i think very frequently they make such deceitful pretenses.
I'm still enquiring but nobody from the customer care is responding properly.

Thanks & Regards
Subhash

hello
i got the same experience i sent on 6th jan 2010 dress & some gift items Banglore (8th mile, dasrahalli branch Banglore 57) to maharashtra 200 rs i paid.
but their only got dress PROFESSIONAL COURIER IS CHOR !!!
I made complaint about this to their office they used very bad words after that they are'nt recieving phone i lost 1000rs. articles
My 2 relatives got same experience.Some strict action should made against these thieves.government must take legal actions against these frauders.
Mrs. Minisha

Did not receive the courier

C/N No. 15737889 Dispactched from palakkad to banaglore on 27.05.16 not yet received. Unable to contact bangalore office. Tracking of the consignment also showing error.Kindly look into it. Very poor service.

booking on 5-01-09, air booking
lr no : 897936

Docket No HYD 5210570 dated 05.01.09 from Hyd to Raichur Surana Industires ltd is not reach so far

my courier send from TTK office Mumbai to Gurgaon my residence address dated-01/12/2008
but till 12/02/2009 I will not received above courier.
POD No[protected] dated- 01/12/2008 from Mumbai
There fore you are requested to give the status of above courier.

My Address is as bellow

santosh kumar yadav
c/o Rohtas Yadav, Jamuna Bhawan, Room No-203, U-27 Road, Near DLF Phase-3, Nathupur, Gurgaon, Haryana. Pin Code-122002

I have a courier (Consignment No-HSR9734360) from Hosur to Magdi Road, Chennappa Industrial Estate, Bangalore. It is already 4 days past but there is no track of the courier. When this parcel deliver

have a corier(Consignment No-BLR 1318466
) from Bommasandra, Bangalore. It is already 5 days past but there is no track of the

courier. When I have asking their customer care number either they are giving some other number to contact

or saying I am checking it and inform you withing 10 minutes. after that I am am not getting any response

from them.
In this ay I got several phone numbers and mobile numbers like, and talk to many people but no response from them

Professional Courier — consignment not received

I have sent a catalogue via courier to Mathura through professional courier on 24th of june 2010.

Till date courier have not been received by the consignee.

Several calls to the courier branch, no satisfactory reply. They are not been able to trace the courier.

Regards
Rovin Impex
Mahim Mumbai.
32916948

Have a courier consignmet from Haryana to Bangalore (Del 3201359) which was sent to Mumbai by this courier service provider and after lodging a complaint it was redispatched to Bangalore on 9th Sep but even now I have not received the consignment. I wanted to find out if anyone knows the process of taking The Professional Courier Services to the court by registring a case against them.

I have written several emails to all the mail address provided on their website but no response even now.

If you know the process for taking his to court than please email me the details on Kumar.[protected]@gmail.com

im send some consignment to Palani K.V.Hospitals on 21.10.2008.Morning. 22.10.2008 9.40 Pm till now they are not received the Consighnment.kindly send the feed back to above the Mail Id

We have sent a courier to M/s Phoenix Contact India Pvt. Ltd., Haryana, through Professional on 12.01.09. Our consignment no. is PNQ 84965.

The party has not received the courier till date & also while tracking the same from information it is showing no information.

Kindly explain the delay in delivery & the non availability of information in your website.

Dear Customer care,

This is Anilkumar from Serlingampally, Hyderabad.
I have to receive a parcel which was couriered from Shimoga, Karanataka on 28th January-09, bearing the docket no - 1302306.
Still I have not received the parcel after calling Professional courier services in hyderabad so many times from last week (no.[protected],[protected],[protected].
Even I called Secandarabad customer care (no.[protected] to give complaint on this. But there is no proper response from them.
Instead of tracing the parcel, they are blaming on each other (like RTC crossroad branch, secendarabad branch, Narayanaguda Branch).
Now they are telling that they are unable to trace my parcel.
I never expected this kind of worst service by Professional courier. I almost lost Rs 100 from my pocket for calling different branches so many times.
I am fed up with this kind of service. Let me know when can I get my parcel. My contact no is[protected].

Regards,
Anil BN

I have booked one post on[protected] from Chennai to Bhagalpur. The tracking number is[protected]. Till[protected] it is not received.

my parcel was not delived. my docket no[protected] dated 04/03/2009 chennai chintadripet branch.

im send one consignment to Dynamic Metal Works Pl. No. B-41 5 Star MIDC Kagal Kolhapur on 06.03.2009. till now they are not received the Consighnment.kindly send the feed back to above the Mail Id

i sent courier to bosch ltd on 20/05/09, consigment no : 5673927. But yet they didn't recieve the courier

i have sent an courier to pune on 27 th may. the courier does not reached to concern person.
pod number is :[protected]

Rakhi/important letter — Nondelivery of courier

I would like to bring to your kind notice that the courier of rakhi as well as an importnat letter was not delivered at the addresse. It is to my utmost regression that the courier was not delivered to the addresse even though I sent the courier dated 24/07/2009, no: BLR92597558 from Bangalore to Jamshedpur is not yet delivered to date (approximately 10 days +), I don't know what service is given, and really very annoyed at such services delaying for nearly 10 days.

the status of the courier shows on transit - 10 days till now not deliver- the reason not knownservices

This branch address.
The Professional Couriers
#715, OM PLAZA, DR. MODI HOSPITAL ROAD
3RD MAIN (OPPOSITE GANESH TEMPLE )
WEST OF CHORD ROAD, MAHALAKSHMIPURAM
BANGALORE 560086

(RAJAJINAGAR BRANCH) / PHONE NUMBER IS[protected]/23495888

Kindly look into this matter and do the needful not repeat this again to provide such services here on to avail customer services

i sent rakhi to my brother who is in Delhi through professional courier on 31/7/09. In hyderabad professional courier office while taking the order they said the parcel will reach by tuesday 4/8/09. Till now it has not reached him. I checked the status of delivery it has reached Delhi on 3/8/09 but it is not delivered to him on 4/8/ 09 also.This rakhi is very important for me thats why i preferred profession courier than other alternatives. They dont understand my feelings.My consignment no. is HYD7228338.

I had book one letter from Bangalore ( Vijaya bank, M G Road) to be deliver to H.No.159, Ward No.2, Thanesar, Kurukshertra ( Haryana). This letter was booked on 01.08.2009 and till date it has not been delivered so far. After asking from the office, it is replied that they don't have their service in Kurukshetra. If this is the situation why they have booked this letter to Kurukshetra and after my enquiry they are asking that we are unable to deliver this letter.

very irresponsible event occured on the part of your courier fellow. Therefore, I request you to arrange to deliver the same letter within next 24 hours.

The details of the booking as under :

Date of Booking : 01.08.2009, MGR No. BLR 52567003, Shipper's Details : BLR/MVM-01.

i send couriers but not recieve the till 6 days i send shimoga to mysore smg2012077

i should have to received my debit card who sent IDBI Bank.
they sent trough Processional courier on 23 of march till i dint received

I did have the same prob - but i did get response from chief manager - but other f[protected] did not accept there fault. my issues was my friend sent me a set of dress and mobile these courier people opened my parcel and took the mobile and made the status as delivered before, but when i made enquiry i came to know the parcel was in egmore branch then i called the customer then they said by mistake they updated s delivered. i didn ot accept the parcel since it was opened/damaged. they did not do proper enquiry about this matter . finall 26 may 2008 they say that it may take years to find out the culprit. i belived the proffesional courierpeoples but these people behave cheaply and support for the cheap employees whoever has taken. if they take this issue seriously it will not long time to find out the culprit. main thing they want to prove that there are employees are good and nothing happend in there end.

I am really fed up of these people - i do accept that there are few responsible persons who takes care of issue gently but ...they do have peoplewho dont accept there mistake andput blame on the customer end.

i am totally upset with this issue.bu nothing can be done when we belive someone they act cheaply like this..thanks for your help chief manager -i am really hurt and i dont want to any thing through proffessional courier but my fate i dont know much abt other courier and stil sending the courier through professional courier.

whoever has taken my gift let god change there charcter instead of punshing them...i want to shpw my temper to professional couriers ... i got two words for professioanl courier employee who did not handle this issue properly

The staff handling the affairs are very rude and they seldom pick the phone up for answering and if ever they pick the phone up you end up with very rude behaviour from the staff.

It is true that they have a wide network and that is why many people stick on to them despite all these problems.

But one thing is sure, they cannot fool all the people all the time. No sooner will they find that there are other couriers in the fray to give them the much needed competition.

I was awe struck to see that even the Directors to whom I had sent a complaint did not care to respond to the grievances.

I totaly agree with this kind of situation.
I am also having some bitter experience with professional courier-

I have a corier(Consignment No-BLR3060207
) from BTM LayOut to CV Raman Nagar, Bangalore. It is already 5 days past but there is no track of the courier. When I have asking their customer care number either they are giving some other number to contact or saying I am checking it and inform you withing 10 minutes. after that I am am not getting any response from them.
In this ay I got several phone numbers and mobile numbers like, and talk to many people like -

murli, Shudha, Kiran(branch manager of CV Raman Nagar- [protected])
[protected]Shudha)/[protected]
25524221
22230459

I sent one of the parcel in P.C on 13/02/09 but till today didt Delivered.So kindly inform U that please check it today only and delevr to which wish Sent.

I like to place my complaint on Professional courier, Coimbatore, Sir I have placed a courier 6 days before samples by giving declaration statement of 4 copies, My parcel contained 7 items, parcel has not reached the destination on time, and today they called me and said that my parcel is damaged, ok any way but the damaged parcel got only 3 items and the cover which I placed my parcel is changed how it could be possible. any way if the parcel is damaged atleast the address will be there. Such a worst staffs sorry theives you have placed in your firm . Feel very bad of your service. How can we trust a courier which lack genuinity. Pls find the culprits u hve feel shame on professional courier and the management and the staffs. very worst service U have and the best theives u have appointed, Readers dont trust professional courier, coimbatore, they are unprofessional courier, a gang of culprits. A gang of thieves. shameless fellows, dont they get salary, , if they want to steal, better they can go and beg at streets. Bad service Professional coureir

you should contact delivary manager pune to claim if he refuse u book a complaint against pune profeesional. it is there responsiblity to give good delivery. moorthy is no connection with you. only he is a forward manager. or put case against professional courier in consumer court. consult advacate.

complaint justified strict action require against courier services army personal have limited time and cheating by companys should set examples for others.

operation exective

Our docket No. B21758396 despatched from Vapi we have not recieved till date

Dear Sir,
Iam Ramesh Reddy.I did not receved my courier from hyderabad. Pin No:7038065 from there 13.08.09 it was not receved till.

i am booking two no doc sambalpur to kakinada on 15.12.2009 doc no-275248&275249.still the doc is not delivered.

I have a courier(Consignment No[protected]
from Haasan(Bangalore) to Noida(UP). It is already 2 days past but there is no track of the courier. When I have asking their customer care number either they are giving some other number to contact .

Hi,
I am facing lot many problems in order to track my courier almost 20 numbers are given to me.My consigment no is PNQ 126733.It is a local courier from Akurdi pune to Hinjewadi Pune.I ts already 7 days past for a local courier.They are not at all helping and moreover some officials are shouting and saying dont call us call Customer Care.And CC they never recives call.

Consignment contains my OFFICICIAL DOCUMENTS.I am really upset dont know what to do.They have given me big loss and there behavior is ridiculous.

i have called almost on 20 numbers still i dont know where my docs r lying,

PLease dont use professional couriers, they are highly UNPROFESSIONAL AND IRRESPONSIBLE.

Cuold you please update me about my consignment present status as it 's too urgent for me. i had tried several times to track it in your web but the page is not displayed so i am writing it to you .
Hope you understand my urgency. please track and update me anyhow, my consignment no is BLR16580948
Please do the needful would be greatful to me

Thank You,
Raghav Singh, Delhi.
[protected].

I booked a parcel to be send to Kolkata(West Bengal) with professional couriers office at Hyderabad, Andhra Pradesh on Tuesday, December 02, 2008 . At the time of booking the person at the counter told me that the parcel would be delivered by 5th Dec. But to my utter disappointment till date the parcel has not reached its destination. Can you please tell me the status as there is no updated status in the website till such.

I booked a parcel to be send to Kolkata(West Bengal) with professional couriers office at Hyderabad, Andhra Pradesh on Tuesday, December 02, 2008 . My consigment no is HYD 4974564. At the time of booking the person at the counter told me that the parcel would be delivered by 5th Dec. But to my utter disappointment till date the parcel has not reached its destination. Can you please tell me the status as there is no updated status in the website till such.

dear sir,
This is my second complaint that my courier is not despatching to my house address that is nearly 1 km from the courier office i have nearly 5 couriers in a month from my HO mumbai to chalakudy(KERALA)trichur dt i am working in a pharmaceutical company so i have to travel a lot.from my side a weakeness is i havent given mobile number in address but i have given to courier office but such an irresponsible man in courier office they havent call or missed call.if this is going on in the next days i am going to take actions .so i am looking for an explanation

chalakudy, trichur dt kerala

dear sir
i am hemraj lodhi from vidisha (MP) sir nearly 3 days have been passed i don't have got my courrier which is sent by mr. BINU from NAGERCOIL (TN) and my concignment no. is NGL186748

sir, a packet was booked at belgaum (karnataka) on 5/6/9 under receipt no 2277184.
this packet has not reached me at hindan, ghaziabad-ncr even after 16 days.
please look into the matter.
my contact no is [protected] or [protected].

hello i sent a gift parcel from ooty to new delhi but not received address is B-36, SHANKAR GARDEN, VIKASHPURI, NEW DELHI-110018, FROM ADDRESS IS ANITA, DOOR/NO 241, HOSPITAL ROAD, OOTY PLEASE SEND EMAIL ABOT MY GIFT

extremely horrible service. I am facing the same problem. Exactly the same happens.

I Do Agree with all your statements. need to take some kind of action on this (****ing) people. very bad service.

So yours service is very bad and shameless i don't agree with you.

im not getting my courier from tamil nadu to lucknow

Dear Sir,
This happens to be something against an employee ofTHE PROFESSIONAL COURIERS of Nasik Division. his name is Mr Rahul Nikam ,contact no. [protected].
It so happened that i had booked a courier (The Professional Couriers) consignment no. PIM 607061 on 23.01.10 for ROURKELA,ORISSA.Till date (15.30 hrs)the courier is not delivered.The material inside was documents regarding renewal of Health Insurance & a Demand Draft,for which the last date for submision of documents wass 30.01.10 . In short the health insurance could not be renewed just because of the poor service ,& this man Mr.Nikam is not botheredat all.
Now my question to you is :1.who will be bearing the countless phone calls & the sleepless nights that your courier service has given to me 2.give me one good reason so that i may not proceed to the consumer forum and lodge a complaint against your courier service & this man Mr.Rahul Nikam and demand compensation?
Dr.Biswas
Contact no. [protected]
Email:[protected]@rediffmail.com

Please conform the delivery detail for Consignment No. BLR3211011

Dear Dr. Bubun Biswas,

How are you? How is life? I too have few questions. These can be summarised as:

1. Why did you choose Professional courier when there are so many other courier companies more professional than this?
2. Why are you writing in Open forum about your grievance?
3. If you want to go for Consumer forum support why don't you do so?
4. If you had sleepless nights being doctor why did not you take any relaxant?
5. Who cares about your tension? Except me.

Just to end with one advise.

Try a different courier next time.

Do you know whereabouts of Arindam Mukherjee (Sector 14).

Thanx for mentioning your mobile No.

Regards

Aninda

PROFESSIONAL COURIERS ARE VERY UNPROFESSIONALS

I am fed up asking about my consignment status... they don't respond to it correctly and will talk rudely if we start blaming them. I have lost my currency of Rs. 100/- and odd to know the status of my consignment for which i have paid 60/-. If you ppl want to provide such worse service, y u say it professional????

Amitha

Consignment sent through Professional Couriers vide bill no. PGT 12191570 on 27.07.2012 and until now it not yet delivered as per the details posted in their website and also as per the details received from their Palakkad office. The consignment consists of a leather belt costing Rs 400.00 which was sent to M/s Little India, 3-JA-14, Jawahar Nagar, Jaipur-302004 (tel :[protected]. The courier charge was Rs 95.00.

File a case in the Consumer Courts for damages, mental agony, and costs. Read the judgements below:

COURIERS LOSING DOCUMENTS
I sent my son's school and college certificates from Delhi by courier to him in Pune. He was to submit the same for his admission to the MBA course. The packet was neither delivered to my son nor returned to me by the courier. Not only did it lead to him not getting admission to the course, but it also caused immense mental agony to all o[censored]s. The franchisee of the courier company disowns its liability saying that after collection of documents, it simply passes them on to the company. The courier company says that according to the terms of the consignment note its liability for loss or late delivery of entrusted papers is limited to Rs.100. Will a consumer complaint provide us with suitable relief? Against whom and where should we file the complaint?
Despite the ruling handed down by the Supreme Court in Bharthi Knitwear Company v DHL Worldwide Express Couriers 1996 CTJ 667 (SC) (CP) holding that the courier's liability for non-delivery of packets was limited to Rs.100 only, the consumer courts have, however, found exceptions thereto and have held that because the terms of the consignment notes are not clearly explained to the consignees nor do they sign the same, the courier companies cannot take refuge behind such terms and conditions.
The said courts have also held that the franchisees and agents of the courier companies are equally responsible for losses. In a recent ruling the U.T. Chandigarh State Consumer Disputes Redressal Commission has by its judgment dated November 22, 2011, in Rana Document Centre v Pawan Kumar Goyal (FA 307 of 2011) held that the courier company and its agents are liable to compensate the complainant. In this case the complainant had handed over a letter to the agent of the courier company to be delivered to the addressee much before Raksha Bandhan. However, the letter was neither delivered nor returned. Turning down the defence of the opposite parties, the Commission directed them to pay Rs.2, 500 as compensation for mental agony suffered by the complainants plus Rs.2, 000 as costs. You can file a consumer complaint against the courier company and its franchisee either in Delhi or at Pune as at both places cause of action had arisen.
INHERENT POWERS OF CONSUMER FORUMS
My consumer complaint has been dismissed by the District Consumer Forum as I was not present on the date of hearing. My Counsel had filed an application for restoration of the complaint which too has been dismissed. My advocate asserts that every court has the inherent powers to restore the case dismissed ex parte. Kindly advise.
Every civil court is governed by the Code of Civil Procedure, which confers inherent powers on such courts under Sections 151 and 152. Consumer Forums and Commissions, though popularly called consumer courts, have the trappings of a civil court but are not courts. They do not possess any inherent powers as the Code of Civil Procedure does not apply to them. The Supreme Court has so stated in several judgments. Suffice to refer to its ruling handed down on August 19, 2011 in Rajeev Hitendra Pathak v Achyut Kashinath Karehar (Civil Appeal No. 8155 of 2001).
Relying upon the said judgment, the Maharashtra State Consumer Disputes Redressal Commission has also by its order dated September 29, 2011 in Rushabh Enterprises v Anand Shamrao Gandre held that unless and until the Act, Rules and Regulations provide for application of a particular provision of Code of Civil Procedure no inherent powers can be invoked by the Consumer Forums.

i had not yet receive my courier, from paramakudi to chennai, there is one very important content is in that courier, please tell me how to collect that courier, give me a chennai customer care phone number

Gift Item — Courier Not Received

Last Week Am booking one courier at Bangalore Coimbatore but till now not received this my Bod No : BLR[protected] . Kindly Check this one and revert me. Many Time am calling Coimbatore Branch No[protected] No One atten the cal please check fast . Am regular Send courier immediately i need status otherwise am stop with my courier service with your company.


Best Regards
N.Arulraj
[protected]
[protected]@gmail.com

i am also Emergency Medicine Missing

hi

Dear Sir,

We have information about the Detailsof I Not Received my
courier plz help you hence a urgent courier have adispatch the pary a Cargo Placement shipping Agency Andheri Mumbai a received to me for shree barlam steel traders At: kalol dist: gandhinagar Gujarat doket No.72795047 Dt.19/09/2008
Contact No. [protected] / [protected]

Regard
Girish

hi

Dear Sir,

We have information about the Detailsof I Not Received my
courier plz help you hence a urgent courier have adispatch the pary a Cargo Placement shipping Agency Andheri Mumbai a received to me for shree barlam steel traders At: kalol dist: gandhinagar Gujarat doket No.72795047 Dt.19/09/2008
Contact No. [protected] / [protected]

Regard
Girish

hi

Dear Sir,

We have information about the Detailsof I Not Received my
courier plz help you hence a urgent courier have adispatch the pary a Cargo Placement shipping Agency Andheri Mumbai a received to me for shree barlam steel traders At: kalol dist: gandhinagar Gujarat doket No.72795047 Dt.19/09/2008
Contact No. [protected] / [protected]

Regard
Girish

Dear Sir,

We didn't find our courier still yet. The docket no. of our courier is 139421 dated 17.10.08 booking from Anantpur to stumpp, schuele & Somappa (p) ltd., gurgaon.

Pls look into this matter and revert back soon.

Regards,

Manish sharma

A courier was sent from Manglore dated 17.11.2008 of Karnatka Bank. I Can't recieve the courier. The COurier is most urgent.
Please send me & confirm about courier.

A courier was sent from Bangalore Dated 31.12.2008. I Can't recieve the courier. The Courier is most urgent. This is our Contact no.[protected],[protected]
Please send me & confirm about courier.

my father had send a important parcel for me at 30th december from tuticorin, tamilnadu... but still now i didnt recieve the courier...this is my address Rameshkumar.A, project trainee, JSAC, engineer's hostel-II, near gol chakkar, ranchi-834004 mb no: [protected]

Dear Madam/Sir,
Till date i had not received my courier which is send by Infusil india Pvt.Ltd Bangalore on date 7 feb09 Docket No[protected]. to Uttarakhand Educational Material Centre, V.C.S.Garhwali Margh, Garhwal-Srinagar, Uttarakhand 246174.

Dear Sir,
We have information about the Details of I Not Received our courier plz help you hence a urgent courier have a dispatch the Ashok Auto Services, Thirunelveli a received to our office At: Sri Cheran Trailer, 228, Udumalai Road, Teachers Colony, Pollachi (TK)-642 001, Coimbatore (DT). No.3573672 Dt.31.03.09
Contact No.[protected]

sir
i havn't got my parcel. the receipt no.is[protected] sent from bangalore.
my contact no.is [protected]

Dear sir

We have not received our cover bearing No:BLR10032018
dt:10.3.2009
please verify and intimate the position immediate

classical granites
kwality towers,
north by pass road
ongole

Courier sent by our distributor Sri Balaji Trading Corporation, Bangalore with all important documents on 23rd June 2009 vide doc # BLR85044067 to us . But so far there is no docket's receipt. We enquired with our cleint, they gave us your authorised agent's # through whom the docket has been sent. He said is will call back but so far not response. We are trying to call him on # [protected] but he is not responding. Kindly suggest what is the next remedy. Should be knock the doors of the Consumer forum?

hi

i have not recived my courier from mumbai your vide doc # is[protected]
it mum to hyd can you pls provide me the details
my no [protected]

hi

Dear Sir,

We have information about the Detailsof I Not Received my
courier plz help you hence a urgent courier have adispatch the Tata Motors Limited, Hyderabad doket No.8904869 Dt.29/07/2009
Contact No. [protected] / [protected]

Regard
BABU RAO
SITARAM MOTORS
VISAKHAPATNAM

We have consigned a letter on 26.8.09 to mr.K.V.Rao, Vijayawada under consignment no3847190 .But the letter not recieved by him till now. We want to know the status.

Dear Sir,

We didn't find our courier still yet. The docket no. of our courier is 1583555 dated 05.09.09 booking from sva Branch 34 Banglor High Road Sunguvarchattram Chennai TN pin 602106 to Gurgaon HR 122001 Gurgaon Person not given Feed back.

Pls look into this matter and revert back soon.

on 15-9-09,[protected] from chennai to ongole one parcel sent. we did not received yet. our address is saibaba central school, saibabuji nagar, pellur, ongole. My phone number is [protected]

GOOD EVENING SIR MY SISTER SEND A COURIER FROM CHENNAI TO TIRUNELVELI ON LAST MONDAY BUT YET NOW DID NOT RECIVE THE COURIER. REGISTER NO;[protected]

one confidential was sent by Canara Bank, Bagalore vide Docket No.[protected] on 15/01/2008 which was not received till date.
Despite of several reminders to your all e-mail ids at Bangalore as well Kolkata no positive reply received
against the Docket. Also, Kolkata E-mail id CCUWB is not working and their phone nos. appeared in the
Net is wrong.

Being a reputed courier service, the said document was not received since 15/01/2009 and self is suffering a lot due to non-availability of the documents.

Your immediate action will require to solve this problem.

Tks n rgds

one confidential document was sent by Canara Bank, Bagalore vide Docket No.[protected] on 15/01/2008 which was not received till date.
Despite of several reminders to your all e-mail ids at Bangalore as well Kolkata no positive reply received
against the Docket. Also, Kolkata E-mail id CCUWB is not working and their phone nos. appeared in the
Net is wrong.

Being a reputed courier service, the said document was not received since 15/01/2009 and self is suffering a lot due to non-availability of the documents.

Your immediate action will require to solve this problem.

Tks n rgds

please tel about status of courier vide docket no.[protected]. for that i also contact nai sarak birhana road kanpur professional courier office, they says here no courier from bombar comes at any time, tel me i contact whom please give me contact no... my contact no [protected]

TO,

The Manager,
Professional Courier,
Vaniyambadi.



Sir,

Subject: Money RS:500 missing, which was sent along with the dress in the Courier.

I am depressed to say that the money which was sent yesterday to my sister from(YELAGIRI HILLS --> COIMBATORE) along with the dress in the Courier is missing.Today my sister have received courier packed with dress but the money which was kept inside the dress is missing.

Please help in this as quick as possible.


Thanks,
Sudhagar.

On 9th of Oct my friend freighted me a package from Pune to Bangalore by Professional Couriers.
the package contains :
1: Sherwani
2: chocolates
While sending the package was of 2 kg but when I received it here it was only of 200 gm.
There was a young girl sitting at the counter. on asking about it she told that it's like that only.
They are the big frauds and i think very frequently they make such deceitful pretenses.
I'm still enquiring but nobody from the customer care is responding properly.

Thanks & Regards
Subhash

On 04/05/2010 I sent parcel through Sholinganallur branch (Address: SNL Centre, No:277, 1-Floor, V.O.C.Street, Kumaran Nagar, Shollinganallu, Chennai[protected] to Nellore-AP.

It was an emergency parcel. But on receiving there is no parcel in the courier.

Details fo the Parcel:
[protected][protected]

Reliance Hi-Speed Internet Data Card
No: [protected]

Please trace it out and get my parcel back.

Dear Sir / Madam,

NAME : J.V.THAYALAN,


BOOKED NO :[protected],

BOOKED DATE : 19/05/2009,

FROM : CHENNAI(Triplicane)
TO : MADURAI ( Melur-TK)

Status checked by me
on 21/05/2009 (6 PM) - NOT RECEIVED

PLEASE SEND THE STATUS OF MY DOCUMENTS IMMEDIATELY.

Regards,

J.V.Thayalan.

HELLO SIR,

I SEND PARCEL DATE 25.07.09 MADRAS TO TRICHY.BUT NOT YET RECEIVED.

hey,
who is the manager of this professional couriers. what the hell he is doing i dont know. why we are going for couriers huh... i will never chose PC here after.

Nothing delivered in time. i am waiting more than 10 days to receive a ATM card sent from a bank. this is not at all fair. i dont know when i will get it.

Hi all,

Professional couriers have got professionalism only in its name and not in their service. They are highly irresponsible, have got damn poor service. I always had a very bitter experience about their service. Even at this minute, am waiting for the status of a courier been sent to me by my brother before 4 days. I have been calling dindigul office (from where the courier is sent) & bangalore office from the morning to just know the status. To my wonder, nobody is ready to help me out. Even no body can track the courier after me giving various details like consignment No., From & To address. They are disconnecting my call now. I have totally lost my patience and trust with the courier service. I would have got the courier now, if it would have been sent thro' normal post. Friends, pls dont get into unnecessary trouble by sending ur coriers by this (UN)PROFESSIONAL Couriers.

Cons.No.-MDV270867
Date - 21/07/09
after 20 days i have not rec.my doc.and after calling your rudrapur branch i have rec.very bad answer, after doing 3times complain, no any answer by your company, now in 12 hour not rec.any response, i will claim against rudrapur branch and your company..
By..jaldeep patel
Mob.[protected]

dear sir/madam,
Professional couriers have got professionalism only in its name and not in their service. They are highly irresponsible, have got damn poor service. I always had a very bitter experience about their service. Even at this minute, am waiting for the status of a courier been sent to me by my brother before 20 days.
so I requested to please send my parcel.

my cell no.is [protected]

i have not received my letter from delhi through ur courier.

I send one important letter to trichy National institute of technology on 24/11/2008.Up to 29/11/2008 there is no respose from your side .I enquired about the letter in trichy office they simply saying there is lot of rain in trichy so we are not able to deliver your letter.I agree in the raining suitation there is some difficulties to deliver the letter in time, but their way of telling the answer and behaviour is acceptable.I clearly wrote the contact phone number of the person, why they are not inform any communication to the person and telling the difficulties and ask to collect the same letter in office if you can.
I think proffesional courier is the best in courier service available in india, after that I am very much upset .
I Want to take corrective action immediatly.

courier no 3050702 my frd done inthe month of dec 1 2008
still i have not got my courier. that courier is very imp to me

I didn't receive my important document from chennai(RMP office) What is the status.

Sir,
An important document was sent (thro ur professional couriers on) from Chennai to Gurgaon on 22nd Aug 2009. The number is MAA[protected]. From the status check, it is shown that the document was delivered on 24th Aug2009.But till now, i didnt receive the document in hand.Kindly provide me the contact numbers of Professional courier, Gurgaon office and i want to know the person who has signed and received the document.pls do the needful ASAP.

Sir,
An important document was sent (thro ur professional couriers on) from Chennai to Gurgaon on 22nd Aug 2009. The number is MAA[protected]. From the status check, it is shown that the document was delivered on 24th Aug2009.But till now, i didnt receive the document in hand.Kindly provide me the contact numbers of Professional courier, Gurgaon office and i want to know the person who has signed and received the document.pls do the needful ASAP.

RMP infotec from Chennai had send me a letter through Professional Courier on Sept 11th from Chennai to Thiruvalla.

Now its amlost 17 days, it has not reached me till now.. the consumer number is MAA[protected]. Strict action should be taken against the light dealing done by these service providers.

I have not received my courier. That has been sent on 2nd Dec, 2009. The no is. 949799BNK. When I called them, they are not responding. Please look into this.

my friend sent my book through professional courier on 3.2.2010.but i have not receive my book.its very important book..so please dispatch my book immediately..

This is the worst courier service that has been running in the country. I have sent documents on 27 Feb from Hyderabad to Gurgaon. The shipment has not been yet since 5 days. Neither the web site (http://www.tpcindia.com) not any other source gives me Professional courier, Gurgaon office phone number.
Tracking Number HYD12135953

Professional Courier — No Delivery of letter

i had corrier to the delhi address on 13 aug 10 and the same is not delivered till date. when i enquiried about this . he repilied that we have forwarded your complain.but the ltter is not still delivered.

corrier receipt no. 088483 dated 13 aug 10

One letter was couriered to me from Coimbatore to Palakkad through Professional Couriers vide their POD no 14192543 which was not delivered to me and was returned to the sender with the remarks 'could not locate address'
I live within the muncipal limits of Palakkad, in a residential colony and incidently also very near to the ProfessionalCourier Office. I had been living here for the last 5 years and on an average atleast 5 mails are being delivered to me by this and other couriers every month.
On a telephonic enquiry I was told that delivery boys were new.
I wish that recurrance of such incidents need to be avoided.

COURIER SENT FROM DINDIGUL (DDG) ONE WEEK BACK NOT YET RECEIVED.
COURIER DOCKET NO: 02215750
SENTHIL
MOB:[protected]

cloths parcel — parcel is not delivered

v.anusha
c/o. Nandana
3030 july street
apt231
great britain
pin code: 70808

PROFESSIONAL COURIER-AN UNPROFESSIONAL WAY OF WORKING
Very Very Bad service from Professional Courier. I sent one document from INDORE (M.P.)on 28-Jan-2009 TO CHENGALPATTU, which i could not received till 04-Feb-2009.

Response from Chengalpattu office was also very bad.

I will never suggest any one to use services of professional courier.

YES THEY ARE "PROFESSIONAL CHEATERS". They even do not know how to talk with the customers, how to respond to the cheated customers!!! It is ridicules to have such a firm as one of the India's best courier service we have. It is too disgusting to say that they are "Professional Courier" They even do not bother to track the complaint or get the status of the consignment that is also the responsibility of the customers to know where is their parcel, then for what service they are charging us? For cheating? Yes we customers are paying ourselves to cheat ourselves by the very well planned and professionally going professional cheaters!!

Please please do not trust them, please trust our government, which is for our, and of course which is by us only. Please approach Government post offices to book your parcels and consignments, as they are providing the service in India any where to anywhere within Tree days of working hours. It will be one type of serving our Nation

Every Indian has to serve his nation, as we can do it in this way. I[censored]nfortunately we get cheat by Postal department, then at least we can have the happiness that we have been cheated by our people instead of professionally planned scoundrels.

I booked a parcel to Burhanpur, Madhya Pradesh, but it has been missed from Bhopal to the said destination on its way. I booked it on 30.01.08 and I have been simply informed that the do has been missed and I will be supplied a letter of that one. This is too irresponsible comment I ever got form a reputed firm like Professional courier. They have to look in this matter, I hope their persons will read this column at least. Mine consighment order no is HYD 5166309.

dear sir,
we are samundi traders from mettupalayam 641301, with mobile no -[protected],
lodging a complaint aganist your agent here who is not responding to our qurries,
a cover from tuticorin which is near about 350kms from us was not yet deliver i.e.upto6.30 pm.
why do we use this ? we want to get our letters as quick as passible.if your concern is not able to fullfil our
needs,
then why should we go for your courier.
pod no of my coveris_0266666 from tuticorin to mettupalayam.

when we enquire your agents office they are not responding to us.
even the agent was not in his office and his staffs not even giving his phone no.
take necessary steps to avoid this delay. this is not the first time for us.
otherwise we have to go for another option, and inform to all our friends and parties to avoid your
courrier.
thank you,
samundi traders
[protected].45 pm)

I sent a courier to New Delhi from Bangalore on 6th June 2009. It was delivered on 11th June, after five full days and countless number of telephone calls to their Bangalore as well as New Delhi office.

They have a customer care dept in Bangalore which is just an eyewash, manned by a bunch o[censored]seless employees who make you repeat your entire story every time and promise to call back, but never do. When I called their New Delhi office they referred me to their franchisee who delivers the consignments. This person was most unhelpful and kept on saying that the consignemnt has been taken by the delivery boy. He finally told me that the delivery boy came back as it was drizzling !

This is the height of irresponsibility. I would request all those who read this mail NEVER TO BOOK BY PROFESSIONAL COURIERS; THEY ARE THE MOST UNPROFESSIONAL PEOPLE.

Me too got my courier missing with professional couriers..The people there are very much irresponsible.I lost my parcel in the same manner.

The professional Courier Network — Not delivering the parcel on time and cheating

I parceled an item on dtd. 12/10/2009 C.No 06942028 and instructed them to book via air for which the bill was also confirmed.
But they booked the parcel via surface and it reached thrissur on 21/10/2009 which made a loss of more than 8 lakh.
When Contacted on 14th of october . since then they have been telling me that the courier shall reach by today but at last it took 9 days to get delivered.
Now i want to register the complaint against them for " 1. Who will bear the Loss 2. Now since the customer is gone who is resoonsible for it."
1. we people
2. the courier guy who booked the parcel
3. the courier company with whom the courier guy is colabarated.

Despite of the instruction to book the parcel via air why was it booked via surface. when thsi question was asked to the courier guy he told me that i had also booked it via surface , i don't know why TPC booked it via surcface.

These people are not professional last 10 days I am behind them for my letter sent from my home town and till now they are saying on transit. I am losing my NSC redemption date.Planing to take up this people with consumer court

A very important letter addressed to me from Chennai which reached the professional courier on 14th august 2010 was delivered to me only on the 25th august 2010 after 12 days causing much mental tension and unnecessary correspondence. When asked for the delay, the messenger informed me that they do not have many to deliver and huge quantum of letters he had to manage.

A delay of one or two days is tolerable. But such a long delay tells on our nerves. It is not the first instance.
It is high time that the people who manage the services at Chengalpattu have to rise up to the demands and employ sufficient people to deliver the letters in time.

One feels sad that even this paid service does not do its duty properly. God save everyone.

C.S.Sripada Rajan-Chengalpattu

More than 10 days courrier not delivered.

I had sent a courier, Which contained important documents, from Bangalore to Shillong on 15/2/2011.Its been 10 days now courier has not reached the destination.I was told that it would take only 48 hours. I have called many times and have also raised a complaint [Complaint ID 5626] but there has been no action upto now

if the trend continues, the reputaion earned so far will be lost in no time.it is high time to setright the house

Happend to me too..
sent 4 items and by the time it reached the destination..only three were present..
infact, the original packing was torn and was repacked again so that delivery is accepted at the receiving end...

F*&king theives..

Yes, happened with me too. I can show the proofs available with me
hyd13454999

We should not leave, they will continue to cheat others.

We should all come forward and file a case against the company. This kind of companies not only harm citizens but, defame INDIA.

One Consignment has been booked from Calicut, to Cochin through professional courier.DOC no:6284563

I've contacted their cochin Office after 3 days and asked about the nondelivery of the consingment and reason for non delivery is something AWESOME. MY OFFICE IS AT 7TH FLOOR AND THE LIFT WAS NOT WORKING.I SPOKE TO ONE OF THE DELIVERY BOY NAMELY MR.NISHAD AT THEIR EDAPPALLY OFFICE I ASKED HIM WHY CAN'T YOU GIVE A CALL FROM THE GROUND FLOOR? HE REPLAYED COMPANY DOESN'T PROVIDED MOBILE PHONE.THEN I ASKED HIM WHY CAN, T YOU GIVE A CALL FROM YOUR OFFICE AND INFORM US BY WHAT TIME YOU ARE SUPPOSE TO REACH OUR OFFICE. HE SAID THIS MUCH IS ALL HE CAN DO AND IF YOU HAE ANY COMPLAINTS YOU CAN CONTACT OUR CUSTOMER CARE.
BELOW MENTIONED ARE THE NUMBERS I'VE CONTACTED TO GET THESE CONSIGNMENT TO GET DELIVERED

[protected], [protected], [protected], 048423408920484235252804842397228
THE ONLY MISTAKE I'VE MADE IS BOOKED A HALF KG PARCEL THROUGH PROFESSIONAL COURIER.

and still waiting for the conignment to be delivered...!!!

we are sending message from cheepurapalli, vizianagaran dist, here your courier service is very irresponsible parcels to deliver to the claints, so, plz take necessary action towards the courier office plz.contact to me my no:[protected]

I sent Courier to Navsari, gujarat. from Vashi, Navi Mumbai on 10th. Courier contained Credit Card. But that courier was not reached at mentioned location. And I came to know from bank that credit card was used on 12th and 13th. Its means some body open it and used it.

So now i am confused, please let me know what should i do?

thanks,
Nilesh.

I am shocked at the very, very callous and shameful behaviour of the PROFESSIONAL COURIERS. I am a Delhi-based author who was supposed to have a book release function for my recently-published book on August 14, 2008. My publishers in Bandra, Mumbai, sent me two books via PROFESSIONAL COURIERS precisely for the purpose of the Book Release on August 6, i.e., 8 full days before the Book Release function. After 3 days, when I inquired about the books, I was told not to worry and the books would reach me. After 5 days I was told that the books had been delivered to Hotel Ambassador in South Delhi and I should go to pick up a 5-kgs parcel from there. I then clarified that the parcel of my books was only 1.5 kgs. Then, I was told that I should contact the Mumbai Office. I was frantic on the last day of the Book Release function. To my utter disappointment, embarrassment and shame, I had to cancel the programme. I have made more than 50 phone calls (including any no. of STD calls to Mumbai). But, even 6 weeks later I am told the same thing. I have a whole list of names of PROFESSIONAL personnel like Mr. Ajani Desai, Shish Pal, Samugam, Renuka, Deepak, Devika in Delhi and Ms. Kanchan, Naresh, Sachin and co. in Mumbai. It is shocking that courier companies can be so careless about important parcels. I have decided to move the consumer court to take legal action against PROFESSIONAL COURIERS through the International Consumer Rights Protection Council (ICRPC). I advise all those who have been duped by this company to do the same.
Dr. Francis Gonsalves
Delhi

on 26/11/08 sent one cover from PROFESSIONAL COURIER - BILEKAHALLI BR-BANNERGHATTA ROAD, BANGALORE ---
DOCKET NUMBER -- BLR 36087190

TO
NET VISION (PROMOTORS OF NET PRIDE)
B-10, NANGALIA ARCADE
RANI SATI MARG
MALAD (E)
MUMBAI - 400097

the cover still (10/12/2008) not reached to the party. why??

kindly do the needful immediately