The Professional Couriers Complaints & Reviews

I had sent a courier on 8th may 2009 through professional couriers to my brother at Delhi -sent from Kerala-Trivandrum(Pappanamcode).The person who took delivery of goods assured that the same will reach there at 11th May as it is "by air'.But till now(15th may 2009 afternoon) it isn't reach there.They had charged me rs 550 for 4.6 kgs of parcel.The consignment no. is 360241 (PJP/TVM KERALA/01). The parcel was a b'day gift to my nephew for 12th of May. On enquiry, the employees of Professional couriers are giving contradictory and irresponsible reply.

Dear sir,
This is Kumar Gaurav from Bangalore. I sent a domestic assignment( BLR[protected] through Professional Courier on 5th May but even after more than 8 days it has not reached its destination. On contacting Professional Courier they put forth a sorry figure.
A similar situation had arisen when an assignment(BLR[protected] sent on 23rd Feb reached 12 days late. It has really proved to be a headache. Please take some action.
Thank You.
with Regards.

Kumar Gaurav.
([protected])

Dear Sir,

Professional Courier, have not delivered the document till 13/05/2009(3.00pm) which dispacthed on 08/05/2009 from Miraj Dist Sangali(Mah)

refer below correspondence for your ready reference.

regards,
Balkrishna Bhosale
Pune[protected]

************************************************************************
Consignee address:

B.N.Bhosale
B-7, Shivam enclave, S.No:74,
Bharati vidya peeth Katraj, Pune, 411046.

Sent by:

M.V.Bhosale
Neha Transport Copmany,
Miraj, Tal Miraj
Dist: Sangali

IF required more details, Please call me on cell number:[protected]
With best regards,

Balkrishna N Bhosale






[protected][protected][protected][protected]
From: tpc-pvtltd [mailto:[protected]@tpcindia.com]
Sent: Wednesday, May 13, 2009 2:20 PM
To: Bhosale Balkrishna
Subject: Re: Late delivery o[censored]rgent Document.


Dear Sir,

Please provide us with the full addresses of both the consignment and the consignment.

Thanks,

Tpcpl/Mumbai



----- Original Message -----
From: Bhosale Balkrishna
To: "[protected]@tpcindia.com"
Cc: "[protected]@tpcindia.com"
Subject: Late delivery o[censored]rgent Document.
Date: Wed, 13 May 2009 13:28:59 +0530

Dear Sir/Madam,

This is example of negligence from your offices of Katraj (Ph.[protected] and Dhankawadi, Pune.

My courier was dispatched from Miraj Doc number:MRJ 89710 Dtd 08 may 2009, which was supposed to deliver to me on 09 Saturday in Pune.

Unfortunately, LAST 06 DAYS the document is NOT delivered to me as it was having important papers and no body is talking me as, customer every time I am making call and tacking the status.


Please, look in to and ask to deliver today it self.

DOCUMENT IS VERY URGENT TO ME.


With best regards,

Balkrishna N Bhosale

I have sent my courier from Marathalli, Bangalore Professional Courier to Chhatarpur (M.P.) from on 3rd April 2009. Even after 15 day its has not reached there. I enquired with Customer Care, and they say it is lost.
I interacted with below people who know about the issue -
Mr Shant Kumar[protected] – Customer Care
Mr Shiv Kumr ([protected]) – Marathalli Office

Courier Details: The courier contained 2-Eye spectacles packed in the plastic case and wrapped in a Green color envelope.
Cost: 1500 Rs
Tracking Number: BLR52040484

I have submitted the complaint also, but there was no response from them.

HI,

The professional couriers have not delivered the parcel, tracking number AWB-3204995, sent on the 6 th.
We were told it would be delivered on the 7th.

The Professional courier website for the tracking does not work either.
Unable to track the parcel until tomorrow.

Could you please heklp me on this. It will be of great help if I get it very soon.

Thanks,
Karthick

Hi,



I had couriered a post from HYDERABAD to MADURAI. I had been to courier office at KHAIRATABAD (in HYDERABAD). I had couriers it on APRIL 30th 2009. But the parcel has not reached the concerned party yet.I had contacted the offices at Hyderabad, Chennai and Madurai. I was told that the parcel had indeed reached Chennai and the MANIFESTO NO is 91104767 S.NO:22 and that it had been forwarded to the madurai office. But Madurai office maintains that it doesn’t have the entry and it is saying that the parcel still did not reach madurai.



The content of the parcel is a small 5 paisa coin size thayathu (DAABAEG) with which pooja had been done for around 8 months. It is not so heavy. I had spent nearly Rs 70 per day for 8 months amounting to Rs 16800. I had been waiting for more than 1 year to receive this. But now, I am hearing news that it is lost by the courier service. It is disheartening and demotivating me a lot. I did not expect such a service from a very trusted party. Kindly look into the matter and give me a favourable reply.



Thanks®ards,

sridharan

Professional Couriers has not delivered a package sent to me from Delhi to Mumbai. The package was collected from Delhi by them on the 29th of April 2009 and I have not yet received it by the 5th of May 2009. They cannot trace the package or even tell me if it has arrived in Mumbai or where it is. The docket number of the package is 898831.
I am fed up with their incompetence and unprofessional manner....

I had sent a courier from Belgaum to Dharwad in Karnataka on 30th April'2009 and was told it will be delievered within 48 hours at the outside... for your knowledge, the distance between the 2 places is 80kms of golden quadrilateral roadway!!! today it is the 4th of may...5pm and it has yet not been delievered, repeated complaints with belgaum and dharwad office are of no use and now, the dharwad office representative has stopped receiving my calls also now...

wat i was told is as Saturday was thought of as a holiday at the destination address, so they did not bother sending the courier on saturday and after my having appraised them of their misplaced information dat the destination address infact is a residential address and not an office, they were all apologetic and said by monday morning it will be surely delievered and it is 5pm now and it has not been delievered yet and the dharwad office phone is suddenly out of service!!!

This is really grave harassment for me as it was an urgent courier and i have suffered a lot because of this delay...

I have the Receipt with me and I intend to lodge a formal complaint against this terribly 'unprofessional company'

Kindly acknowledge

I HAD SENT ALMOST 3 PARCELS THROUGH PROFESSIONAL COURIERS IN FEB AND MARCH AND I WAS SHOCKED TO KNOW THAT MY CLIENT HAD RECD THE PARCELS IN OPEN CONDITION. THE PARCELS WERE OPENED N SEALED AGAIN WITH MANY TAPES WHICH I HAD NOT DONE.
THE SERVICE IS VERY BAD. THEY SAY THAT PARCEL WILL REACH WITHIN 2 DAYS BUT THE PARCEL HAS NEVER REACHED BEFORE 5 DAYS AND THAT TOO IN PERFORATED CONDITION. HELL TO PROFESSIONAL COURIERS. I WILL NEVER AGAIN SEND ANY PARCCEL THROUGH THIS SERVICE AND I REQUEST ALL U READERS TO GO FOR SOME GOOD COURIER SERVICE. PROFESSIONAL COURIERS ARE NOT AT ALL PROFESSIONALS.THEY R JUST CHEATERS. I HAVE ALSO LOST SOME ITEMS FROM THE PARCELS AND WHEN ASKING THEM THEY BLAME IT ON THE OCTROI DEPT. THEY SAY PPL FROM OCTROI STEAL THE PARCELS...
THINK AND THEN COURIER...

Courier Booking No:[protected].

Booked on :08-April-2009

From Chennai to Anandur (Ramnad Dist)

Document was not delivered till 13-April-2009.

I was trying to track the document and called Chennai office, the call redirected to Karaikudi. After making so many calls got lethargic and irresponsible answer. From chennai it was delivered to Karaikudi. Karaikudi and Devakottai professional courier people are not prompt in their duty. When asked they said there is no proper bus transport to the destination, where 20-30 busses are going daily.
Because of this got into mental pressure and fet insulted. Kindly take the necessary action.

Regards.

DEAR SIR / MADAM,
THIS IN REF. TO MY SLIP NO. 3924712.
I HAVE DISPATCHED A COVER WEIGHT APROX 350 GMS. ON 03-04-09 FROM AHMEDABAD TO MR. SIDDHESHWAR PAREKH 101, POONAM COMPLEX, OPP. JAIN DERASAR, BHILAD, VAPI. IN THE MORNING TO YOUR FRANCHISE AWB NO. 3924712
THE PACKET MOVED FROM FRANCHISE TO YOUR HO ON THE SAME DAY EVENING AND FORWARDED TO VAPI WITH NO 211579 SR. NO 8 THE COVER THAN FORWARDED TO BHILAD WITH 12208 SR. NO 07. ON 04-04-09.

NOW PLS GIVE ME THE ANSWER THAT WHY THIS PACKET HAVE NOT BEEN DELIVERED TO
THE PARTY TILL THIS MOVEMENT.

SIR, WE ARE TRUSTING THE NAME PROFESSIONAL. I HOPE YOU WILL FIND THE REASON OF THE SAME AND REPLY ME AS SOON AS POSSIBLE. I M NOT CONCERNED WITH THE DELIVERY I M JUST CONCERNED WITH THE REASON DEACRISING THE VALUE OF THIS TRUSTED NAME. IN SHORT “ WO KAUN HAI JISE PROFESSIONAL KA NAM BIGADNE ME INTEREST HAI. “ I HOPE I WILL BE HAVING THE ANSWER AS EARLY AS POSSIBLE.

THANKS AND REAGRDS.

MANAN MEHTA

I HAD BOOKED 3 PARCELS IN CHIRALA PROF. COURIER OFFICE. ONE OF THE COURIERS CONTAINS MY EXAM APPLICATION AND THE REMAINING TWO CONTAINS DD TOWARDS MY UNIVERSITY.ALL THESE PARCELS ARE BOOKED ON 21 ST MAR 09. EXAM APPLICATION PARCEL TO KADAPA AND TWO REMAINING PARCELS TO TAMILNADU. TAMILANADU PARCELS ARE DELIVERED WITH IN TWO DAYS. BUT KADAPA PARCEL WAS NOT DELIVERED. WHEN I ENQUIRED KADAPA PROF COURIER OFFICE THEY TOLD ME THAT PARCEL WAS DELIVERED.I ENQUIRED THE PERSON TO WHOM I SENT BUT HE TOLD ME THAT PARCEL WAS NOT DELIVERED.AGAIN I ENQUIRED IN KADAPA OFFICE THEY TOLDI ME THAT PARCEL WAS NOT DELIVERED TO DAY WE DELIVER DEFINITELY.HOWEVER BY THE EVENING STILL IT WAS NOT DELIVERED AGAIN I ENQUIRED IN THE OFFICE THEY TOLD ME THAT PARCEL WAS RETURNED TO HEAD OFFICE BECAUSE CUTSTOMER WAS NOT AT HOME. IMMEDIATEL I SEND THE PERSON TO WHOM I SENT THIS PARCEL TO THEIR OFFICE. HE ARGUED WITH THEM THEY TOLD ME THAT THEY LOST THE PARCEL. NOW EXAM TIME IS ALSO OVER 10 DAYS GONE FROM THE DATE OF BOOKING. NOW I REQUEST U TAKE SEVERE ACTION AGAINST PROF COURIER I[censored] WANT I CAN SEND ALL THE DETAILS REG TO THE PARCEL AND THEIR WEBSITE REPORT WHICH SHOWS THAT PARCEL UNDELIVERY STATUS ALSO . SO PLEASE CONSIDER THIS MAIL AND TAKE SEVERE ACTION AGAINST THEM

My father sent me one courier containing ATM card through professional courier from erode on oct 2008 but it was not delivered to my chennai address, i called the customer care officials but no response from their end.and i also went to head office which is situated in Annasalai, but there also no response.

this courier really sucks.its not the first time happening to me.this item i bought from ebay, an MP3 player and when the courier guy came to deliver me, luckily i opened the case in front of him and found nothing inside.then i gave him back to send it back to where it came.the prob is i didnt pay for shipping insurance.and i think im gonna lose my money for nothing.im really in bad mood.

I had shipped an important consignment from Bangalore to Kolkata vide consignment number BLR50056980 on March 9, 2009. Till date, I have been literally running from pillar to post to know the status of the consignment.
The booking agents say they have lodged a complaint and that all they can do!
The customer care numbers cannot be reached after thousand attempts!
Kolkata office numbers keep ringing and no one picks up!
HO admin people refuse to give the e mail id of any of the senior guys!
The internet tracker shows some strange codes which layman cannot understand by any stretch of imagination!
An email sent to the email ids mentioned in the website bounces

it looks like a big con show out there...pls ensure you have nothing to do with Professional couriers ever!

My Name is ANKA RAO TAMMISETTY, my friend(Srenivasulu Tanneru) was submitted a valuable letter in Professional Courier at NARASARO PET, GUNTOR Dt, ANDHARA PRADESH, INDAIA, 522601 on 16 Feb 2009-Consignment / Ref. No – NRT0310715.till now not yet delivered target place.I and My friend also complained more then 30 times and we both called all most 100 times. They are not responding...i lost the 53000/- because of this laze and irresponsibility.
How can i get this money from them? Else how i will give good treat for this incident.

Otherwise the same situation happens for others also.

Kindly…please…….kindly…. help me in this.

Thanks a lot in advance.

On 12/03/09 I had given the PROFESSIONAL COURIERS, GOWRAMMA COMPLEX, SUNKADAKATTE, BANGALORE-91 a courier containing 1GB USB device to be delivered to my relatives house in BANGALORE. The incharge person at the office collected the money and told me that the parcel will be delivered at the given address on 13/03/09.But they have delivered EMPTY PARCEL.THAT WAS NEATLY PACKED BY THEM. On
inquiring the incharge, she talked in a HARSH and RUDE manner and told us that they are not responsible.
few days later when I contacted the PROFESSIONAL COURIER office, the incharge told that she is willing to replace the USB and that i should come and collect the USB on 18/03/09. BUT when I went there she told that a particular person incharge is on leave and that i should come again the next day. I have been going to the PROFESSIONAL COURIER OFFICE everyday from 12/03/09, BUT each time she gives one reason or the other . SHE THREATENED ME saying that DO WHATEVER YOU CAN, BUT I WILL NOT REPLACE THE USB DEVICE. The USB device contained IMPORTANT DOCUMENTS that I
require urgently. even after telling them hundred times about the important documents in the USB DEVICE, they don't bother listening.I SUGGEST THE OTHER CONSUMERS THAT THE PROFESSIONAL COURIERS ARE UNPROFESSIONAL AND THAT THEY ARE ROBBING THE CONSUMERS IN BROAD DAYLIGHT.

i was recently offered a job at wipro bpo, subject to the production of certain documents in original at the time of joining, which was on the 16th of march 2009, at 9 a.m. sharp. the above said documents were despatched by my former employersfrom Aizawl, Mizoram via Professional Couriers, Consigment No.556127 dated 06/03/2009. in spite of this the documents failed to arrive on time( and i was consequently not allowed to report for work at the stipulated date ). furthermore the office of Professional couriers in Aizawl were not picking up my calls.

Dear Sir
The document bearing consignment no. "441977" was booked at your Patna Office on 24/02/2009 and delivery address was
R K B Path, Dibrugarh (Assam). But it came to me as a shock and to my surprise at the highest level, that it has not been delivered till now.

1. On enquiring at the patna office, We were told to contact the delivery place as the document has been sent from here.
2. On Enquiring (personally) at the Dibrugarh office, We were told that it has not reached here, so enquire at patna or Gauhati office.
3. I have been trying to contact the Gauhati Office at "2733765" & "2733764", but these no.s are not in use.
4. On tracking at website, it says "Details of POD No: 441977 _is not updated in Manifest".

Please take some serious action against this company and help us to get our document.

2 covers with numbers ATP 0080038 and ATP 0080039 sent in name of Dr.N Venkata Krishna each weighing 1 kg from ananthpur to Wanaparthy on 5-3 05 with declared value of Rs.1000 each.On receiving the weight of covers was 0.5 kg each.Both the covers contained sarees.One saree was missing from each cover.
Once i inform to Professinal couriers in wanaparthy and Ananthpur they say that they would trace and give our articles back.But they feel no way responsible about it even after 2 days of complaint.i wish professional couriers would look into it and send my lost articles back