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The Professional Couriers Complaints & Reviews

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Updated: Mar 25, 2026
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The Professional Couriers reviews & complaints page 139

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D
Douglas Anthony
from Tellicherry, Kerala
Jun 12, 2010
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Address: Tamil Nadu

Hi this is to bring to your Kind Information that The Professional Couriers Hosur fails to deliver the goods on time. Every time our clients send's us couriers and it gets delivered to immediately from other couriers but it is not the same with professional couriers. The courier has reached there office but they fail to deliver it saying there are no people and they want us to come and pick the courier.

This is very frustrating and the kind if service and the response they give us when we call them is very bad plz look into this matter at the earliest.
Aug 13, 2020
Complaint marked as Resolved 
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    R
    raja8414
    from Hyderabad, Telangana
    Jun 10, 2010
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    Address: Maharashtra

    My document was sent from Mumbai to Hyderabad. But after 3 days it was not received. When I went for inquiry in Hyderabad, they told it is still in Mumbai. When I contacted Mumbai Corporate office & Mumbai Call Center of Professional Courier. They simply disconnected my phone calls instead of giving proper reason. They kept me irritating for 3 hours & no proper answer. One Mr. George Joseph was talking such a way that, I feel a layman also was far better person in place of him. Further I appeal strict action should be taken against organisations like PROFESSIONAL COURIER. REALLY THEY ARE EXACTLY OPPOSITE TO THEIR NAME. IT SHOULD BE UNPROFESSIONAL.
    Aug 13, 2020
    Complaint marked as Resolved 
    ANDHARABANK SILD COVER BY POST IN THE ANAKAPALLE-PROFESSIONAL COURIER.TODAY ON 28/1/11.IN MY SELF ADDRESS WITH CELL NO. BUT SILD COVER IS OPENED IN THE AGENT AFTER CONTECT IN MY CELL NO. PLEASE IMMEDEATLY TAKE ACTION AS EARLY AS POSSIBLE.

    thanking you,
    yours faithfully.


    G S PRASAD RAO.[protected]

    [protected]@gmail.com
    progessoinal courier, a worst courier i have seen.... after 4 days, till my parsal not arrived., and it takes hardly 2 days..not taking any responsibilites...not giving satisfying answer...i give 0.5 rating to this courier....and also advice for not dispatch any consitement from this courier..
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      G
      gunjanchauhan30
      from Mumbai, Maharashtra
      May 25, 2010
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      Address: Bangalore, Karnataka

      my name is Gunjan Chauhan, i stay in bangalore and i have courier a gift item to my friend for her birthday on 3rd may 2010 from professional courier jayanagar 4th block, courier number is BLR34660888 but it is not yet delivered. i had complaint about it on 11th may they told me they will deliver it in next 2-3 days but again there was no process and they have registered my complain ie. complain number - 6152 . Finally they informed me about it is lost by them. now they are not responding or not refunding my money too.i have given an application to head office also but nobody is ready to take the responsibility or to refund my money. when my friend went to Bhopal professional courier to enquier about mycourier sent to her , they told it is not gift it is documents while they had not asked about the price and content during i was registering on 3rd may 2010.

      please help me to solve this issue , from past 1 month i am moving here and there in professional courier offices that's also wasting my time and money .

      i have mailed a copy to regional office and head office but no reply.
      i have done what was possible to inform the company about they has lost my courier so either they have to pay me back or deliver it but there is not a single answer from professional courier.


      frustrated from professional courier.
      gunjan chauhan
      [protected]
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        S
        Sunil Arora
        from Mumbai, Maharashtra
        May 23, 2010
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        Address: Bangalore, Karnataka

        Dear Sir/Madam,

        I have given a document to Professional Couriers on dated 03/04/2010 (Docket No. BLR[protected] to be delivered at Mirzapur (U.P.), till today the document has not been reached to the destination inspite of my several reminders to them, for which I have occured a huge loss in my business.
        Now they are saying that we donnt have service in Mirzapur and my document is lying in Allahabad and they told me to send my person to Allahabad to collect the document. I had made a complained to them on 14/04/2010 (complaint no. 456). No action has been taken so far. I have suffered a huge loss in my business, I have spent lots of money on making phone calls to my party at Mirzapur and to Professional Couriers's different office.
        I request to register a case against Professional Couriers and panalise the company for the compansation for my Loss.
        My contact no. is [protected] and my email address is snl.[protected]@gmail.com

        Awaiting a reply from you.

        Regards

        Sunil Arora
        Note: Copy of receipt can be provided any time you ask.
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear sir
        We are sent one courier Goregaon ( Mumbai) to Dewas.
        but this courier not recd party. my consignment no.[protected] dt. 13.04.2010
        Pls look into this matter, because party not giving my payment
        Non Delivery of Very Important document
        Dear Sir/Madam,

        I have given a document to Professional Couriers on dated 31/08/2010 (Docket No. CCU7034480) to be delivered at Talegaon (Pune.), till today the document has not been reached to the destination inspite of my several reminders to them, for which I have occured a huge loss in my business or our valuable customers.

        Now they are saying that we donnot have anu updation and my document is lying in Pune. called up customer care several times but they said wait for 30 mins or 10 mins etc. Their answered did not satisfied to us . No action has been taken so far. I have suffered a huge loss in my business, I have spent lots of money on making phone calls to my party at Talegaon and to Professional Couriers's office.

        can u tell me what is going on?????What is the meaning of a courier service and what service u r provided to the customers...What is the reputation of your esteemed concern...Is this customer service or what????? We are also related with the customer service, but do not understand what is going on your side?????

        So, pls don't foul play with us...donot make us fool...and make understand every document is very much valuable...I think your concern forgot that...this kind of incident happenes only government sectors, not any customer related sectors...pls remember that and you should tell to every staff and provide best the service to the customer, and make ur company the best.

        I request to register a case against Professional Couriers and panalise the company for the compansation for my Loss.
        My contact no. is [protected] and my email address is Priti Motor HR Dept <[protected]@pritimotor.co.in>;

        Awaiting a reply from you.



        Regards
        jayanata Dey
        For priti motor udyog pvt. ltd
        salkia howrah
        [protected]
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          L
          Lion.Dr.S.Srinivas Reddy
          from Pune, Maharashtra
          May 18, 2010
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          Address: Nizamabad, Andhra Pradesh

          Dear Sir/Madam,

          I am Dr.S.Srinivas Reddy , R/o.Nizmabad couriered to Hyderabad on 14thMay'2010, friday by afternoon 1.00pm from Nizmabad Professional Coureirs and my docket No.NZB333959. Sent to Hyderabad with clear addtess and Mobile Number of receiver . As per Professional couriers they need to deliver next day mornign by 11 Am . They did'nt deliver on that day and next was Sunday and Monday also they did'nt deliver. And if we asking Nizmabd people they are reckless answering in that system they have mentioned receivers office closed.

          I can ask those people why they did'nt called to the customer on saturday and What about monday .
          We have called Narayanguda Delivery centre several times they put phone enguaged. And Receiver gone with docket Number at last on tuesday and he has given docket number and asked why they did'nt turn up. Front office executive one lady was saying first The deliver boys are new and next they did'nt Know the address. They are simply managing with these words. He asked concerned person Srikanth he was deliver boy does'nt know the addres then why they have mentioned about locked in online status.
          They are simply managing the show, what if we can send through courier in urgency if they keep parcel in their office we can send through ordinary post also. What is the meaning o[censored]rgency and courier service.
          Their office No.66632393. Located at Kubera Towers, 1st floor, Narayanguda Flyover,Hyderabad . No body is responsilbe in their office to manage properly.

          This should not happen with others. And receiver has seen the same from others also they are saying simply door locked. For Kind Information of receiver there is security men where we have sent to the office. This is purely Negligence of Professional Courier Service.

          From
          Lion.Dr.S.Srinivas Reddy
          M.[protected]
          Aug 13, 2020
          Complaint marked as Resolved 
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            A
            amrit_mishra14
            from Coimbatore, Tamil Nadu
            May 13, 2010
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            Dear Sir/Madam,
            I send some valuable documents from karur ,Tamilnadu to cuttack, Orissa through The professional courier on 7th may 2010 which I expected to reach before time but it didn’t till 12th may 2010 . The concerned person told me it will take 3 days to reach the courier but after more than 5 days courier didn’t reach the target.
            That to when I tried to call the concernd parts on 12th from morning till evening no one gave me a satisfactory answer. I too mailed them as per their reply came at fist was not satisfactory they just forwarded me the number which I was trying from 12th may 2010 morning.
            Sir I am sending you the docket details with attached copy
            Please do find the attachments an expect that you will take proper action against them who are cheating people and playing with their fake claim service.

            Have a great day
            Thank you
            AMRIT MISHRA
            Mail: [protected]@yahoo.com
            Mobile:+91- [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
            Pleas do take action against the concerned persons
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              T
              thalaps
              from Firozpur Jhirka, Haryana
              May 7, 2010
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              Address: Thanjavur, Tamil Nadu

              From
              S.Thalapathi Raj
              Scientist,
              Defence R&D Organization,
              TBRL, Sector-30,Chandigarh.

              Sub: Deficiency in Service of Professional Courier Service.
              Ref: Consignment No: TRZ55483746 sent on 28/04/2010

              Dear sir,

              The above said urgent consignment was dispatched on 28.04.2010 from Professional Courier service,Thanjavur (Tamil Nadu) to Chandigarh.To day's date is 07.05.2010. Ten Days passed, Still the consignment was not delivered.

              The above said consignment was very much important and was required urgently. Because of this negligence act from the professional courier service, we are facing lot of problem and mental torture. I would like to know the exact reason for this delay and strict action against the defaulter.

              I look forward to your reply and guidelines to my problem in handling the issue and to sue against the firm.

              Sincerely,
              S.Thalapathi Raj,
              Phone: [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                A
                abdulbasy
                from Mumbai, Maharashtra
                May 6, 2010
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                Address: Pune, Maharashtra

                My family sent me a letter from Ooty through professional couriers on[protected]. In internet the status of the letter is mentioned as delivered to the Magarpatta office on[protected]. But still not delivered to me.

                I talked to D.B. Road head office. They asked me to talk to magarpatta office. The magarpatta office incharge UMESH is telling that he has not got the letter.

                So where is the letter? It is very important so that they are sending in courier. But it is missed. I need to take action against professional couriers.
                Aug 13, 2020
                Complaint marked as Resolved 
                I had booked a cover to my daughter who is working at SRM University, Kattankulathur on 01.02.2011 at about 10.30 a.m. from Chidambaram. Today 03.02.2011 at about 3.05 p.m the letter has not reached its destination. The Professional Courier office situated at Umaiyal Sandhu, Chidambaram has not responded on telephone. since their telephone is always out of service.. Then I have contacted their Head Office at Chennai. They have provided a telephone number of Maraimalai Nager. Then I have contacted the Professional Courier Office at Maraimalai Nagar.But the Maraimalai Nagar person has not been in the position to locate the letter. Totally speaking, the entire (Professional) courier system itself is sheer waste and utter vain.
                My family sent me a letter from Rajapalayam through professional couriers on[protected]. In internet the status of the letter is mentioned as delivered to the Maraimal nagar office on[protected]. But still not delivered to me.

                So many times called u MM nagar office guys not pickup my call.

                Matter is very series..

                By
                Abdul Rahman
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                  K
                  K.S.V.R.N.SARMA
                  from Hyderabad, Telangana
                  May 3, 2010
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                  Address: Goa

                  I am Jr.Mgr.(Legal), Girijan Coop.Corpn.Ltd., Visakhapatnam. I have sent a cover vide Consignment Note Number VSP2021135 dt.17.4.2010 to Sri N.S.Reddy, Spl.Counsel for GCC/Advocate AP High Court, residing at Himayat Nagar, Hyderabad duly giving his two Tel.Nos. [protected] and [protected] on 17.4.2010 duly paying Rs.20/- towards their charges.

                  Since my Counsel was in CUG, I almost talk to him every day and enquire about the receipt of Cover. The cover containing a DD of payment of his remuneration for Rs.24720/-. Even to day the cover is not received by him. On enquiry the courier at Visakhapatnam where I have booked, told me that the said cover is returned with endorsement ''door locked'.I have denied their comment and also enquired as to why they could not talk to referred phones.They replied that the addressee is not available even on phone. I have warned seriosuly about their irresponsible behabiour and cautioned that unless they serve the cover, their actions are subject to civil / criminal actions under law. There is no response thereafter.

                  Even earlier while I have sent a cover to my Counsel at Guntur of sending Vakalat to be filed in MACT, Viziawada in two cases filed against GCC. They delayed delivery inordinately, due to which the vakalat could not be filed in the court in time and the Court, Vijayawada made ex-partee in a case.

                  GCC has given them a notice and they replied very neglegently.

                  I have also seen several complaints in this web page now.
                  As the Courier Service repeatedly commiting irregularities, I came to conclusion that the service is very bad and their action is most irresponsible. The couriers are cheating the public. They do not bother the worth of customer mail / baggage. This courier should be seized and their actions are necessirily be tried in criminal court for criminal breach of trust.

                  SARMA,
                  Jr.Manager(Legal), GCC, Visakhapatnam
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  These type of courier services have to be checked by the State under the appropriate law to avoid inconvinience and to ensure accountability.
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                    S
                    S.Narayanan
                    from Mumbai, Maharashtra
                    May 3, 2010
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                    Address: Chennai, Tamil Nadu

                    I have booked a consignment through professional couriers from their Perambur Branch (Chennai) to Calcatta under the consignment number[protected] dated 26th Apl. 10. When i called up the office where i booked the consignment on friday (30th Apl 10) to inform them that the courier has not been delivered only to get an instantenous answer that the consignee's address was wrong.(as if the branch manger travels to calcutta everyday). When i insisted that a take a complaint the BM causally said he will lookinto the matter and revert to me. (Till this moment i haven't received any call - dt. 03/05010 time 1 pm). Look at the "unprofessional service by the Professional (?) couriers. Now sitting in my office i am praying to god to help the professional courier employees to trace my courier and deliver it. I HAVE DECIDED THAT I WOULD NEVER USE PROFESSIONAL COURIER IN REST OF MY LIFE TIME.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Hi,

                    I am from a reputed firm in midc, seepz, i courier as on 05.06.2010, to kalyan, when it was not delivered after 3 days i call to kalyan branch and take it back to me, but still the professional courier they are not given me my docket.
                    my docket no. is[protected] dt. 05.06.2010.
                    I call MIDC Office, Gautam nagar Office, Mumbra office I waste my 500/- for Call to find out where is my courier. The operation Manager Mr. Micle he is not listing any queries & now he is not picking his phone also.

                    All is bullsheet.
                    I loudly say that dont give your pickup to professional courier.

                    Preeti
                    I have not received my courier dispatched from mumbai on 12/08/2010 to Indore.POD No.VPL[protected].
                    Trying to contact local off no[protected]
                    [protected] but no one picking up the phone...

                    Regards
                    Neena
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                      U
                      usha0708
                      from Mumbai, Maharashtra
                      Apr 28, 2010
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                      Address: Bokaro, Jharkhand

                      Date : 28/04/10


                      Non delivery of courier and irresponsible behaviour by the courier office at Chas, Jharkhand

                      I had sent a courier to Bokaro Steel City from Chennai on 22/04/10.My consignment no is MAA[protected]. Till date the parcel has not been delivered. Repeated phone calls and using the TRACKING service has'nt given a a clear picture. When asked why there is a delay then the reply is since it is a parcel. But for that they are charges for the weight of the parcel. Today (28/04/10) the courier has finally reached the destination .

                      Usually it is delivered by the courier fellows, this has been the normal practice. This is not the first time that I have send. Nearly every month I am sending couriers and it has been delivered at-home.Suddenly this time the courier fellows have refused to deliver saying there is no service in that area. If there is no service then why was it accepted in the first place. When contacted regarding the parcel my parents were told to collect it from the courier's office. If we have to go and collect it from the office then why do I need this Professional Courier? I can send it by speed post or some other courier. A very unprofessional behaviour from a courier that calls itself Professional Courier.

                      When you can't deliver than why all these tall claims?

                      Their quality policy

                      "We at The Professional Couriers are committed to satisfy the expectations of our customers through timely and safe delivery of their consignments.

                      We achieve this through professional managment, team work and continuous refinement of our services."

                      Great job !
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      I'm talking about proffessional courrier service, i dont have the filthest abuse to give them. but take it as filthy one can think, these sunova M..%%$@!$%^$, has got a courier to deliver within a small city, and couldn't deliver and tommorrow is the last day of PMEGP jury, missing this i might have to wait a year wasted thanks to these $&*^*6.
                      Thanks to these felons, Whooa God i curse them "PROFFESSIONAL COURIER SERVICE." shall go direct to hell if not going immediately let the Hell be upon us here.
                      *Upon these sucker, i'm so angry that i can't mind what i'm typing.
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                        D
                        drazaz
                        Apr 26, 2010
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                        Address: Mumbai Suburban, Maharashtra

                        we asked professinal courier to send 1 lletter to saudi in taif he said no problem they will send within 3 days to my hospital in taif their charges is 800 rs but what happen they send to another courier company in saudi and they refuse to come my plce i have to go and collect the letter from the office which is 70 km away from my place , but when u trace the letter in internet they say they went to the place but they not find the person and also they dont have have y number.
                        pls do something so that they dont cheat us and other people in future
                        thanks
                        below is the letter which i discuss them
                        when i track my num [protected],it shows that on 21april they came to my hospital but they didnt find me.now on 24 april when i call them after taking num from india they say we dont have ur num thats why we r unable to send.they tomorrow morning u will recieve ur letter.later in the evening 1 man([protected]) call me that u have to collect the letter from taif off,bec we dont send this letter to ur place.BUT IN THE TRCKER WHAT ITS SAY THAT THEY CAME TO MY HOSPITAL THE PERSON IS NOT AVAILABLE.
                        KINDLY DO SOMTHING SO THAT OUR FAITH WILL BE WITH U COMPANY
                        THIS IS VERY IMPORTANT LETTER
                        WAITING FOR UR REPLY
                        THANKS .
                        Customer Support Request number (733725
                        the complain is that they didnt deliver the letter to me but i collect from the center,and what is the tracker is showing that they come to my place but when u talk them thay say ur area is not cover by our brch
                        thats why comlaint is close without giving answer to us
                        this think happen
                        i have to go to the off to collect my letter and they close the complaint.
                        by hot number they say u will get the letter to ur place but by taif office say u had to come to the centre
                        next time or infuture i will not use ur service and will give this detail of what happen to the media so they will spred the awarenesss programme agaisnt ur company
                        thanks
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          S
                          s subramanian
                          from Chennai, Tamil Nadu
                          Apr 19, 2010
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                          Address: Chennai, Tamil Nadu

                          sir,
                          i booked one document to palani along with cell phone no details specially mentioned in the cover " pl deliver the cover before 11.30AM"
                          via the professional couriers, ashok nagar branch Consinment no.maa[protected] dated 15.4.2010
                          but the same was not delivered to the person till 5.30pm of 19.4.2010
                          on tracing the consingment it was sent to kerala and back to theni
                          from 17.4.2010 my repeeted calls to the ashok nagar branch no response from the ashok nagar branch
                          1)the document was not delivered in time
                          2)myself made several call to palani and ashoknagar branch
                          3) mental worries due to the non delivery of the document
                          subramanian
                          chennai
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                            P
                            Praveen Pillai
                            from Thiruvananthapuram, Kerala
                            Apr 16, 2010
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                            Address: Thiruvananthapuram, Kerala

                            Hi -

                            This complaint is against "The Professional Coueriers". The branch address is

                            Krishnakripa Buildings
                            Opp. Kudavoor Sri Bhagavaty Temple
                            N H Road, Kazhakuttom , Trivandrum

                            Now, the details. A courier was to be sent to Mumbai (Navi Mumbai). The courier was sent on 10/04/2010. On checking with the office, it was said that it would be delivered on 14/04/2010 by maximum. Its 16/04/2010 now and the courier has not been reached. Below are my greievences;

                            1. Should not the office person know exactly how long the courier will take.If not one should not obligate.

                            2. There is no way to track the parcel with the reference number. They showed a consignement number on the receipt but one can only call up the office to check with them

                            3. Once you call the office, there were many reasons to get frustrated.

                            4. They replied to hold on until they check and come back. I was on receiver for 25 minutes (can u believe it!!) and later I hung up. If I tried to call them back again the line was busy.

                            5. They took an additional 15 Rs for the parcel owing to the reason that It needs to be wrapepd up in a box.

                            Please remember a service is rendered with service level agreement which when not met the providers are either liable to repay amount/fined.

                            No one bothers these things these days, but If some one shows really the guds to take these things out before law, the goverment should visit the common infact some basic rules that are to be governed.

                            There is nothing in conditions apply or SLA that violates the right for value.

                            Nothing comes free in this world.So services needs to reconsider their efficiency or things should be moved legally.

                            Thanks
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            yes, the same thing happend to me with this stupid service by professional courier i complained in main office, you also complain so that they may know the peoples sufferings
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                              R
                              Rajesh Upadhyay
                              from Vartej, Gujarat
                              Apr 15, 2010
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                              Address: Junagadh, Gujarat

                              Thankyoumobile have shipped one item with Airway bill number DEL6189644 by professional courier on 28th march 2010. But I have still not received item even on 15th april 2010. I have tracked item with Airway bill number DEL6189644 on www.tpcindia.com which show item still in transit state. I have try to contact customer care 10 times since 5th april 2010. I have also sent 5 mails on email address given on website.But there is no response from courier. They have even not care to give answer
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              still am not received parcel number 228224, that has been sent five days ago, from salem to palakkad
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                                A
                                A.BANERJEE
                                from Delhi, Delhi
                                Apr 7, 2010
                                Resolved
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                                Resolved

                                Address: Hooghly, West Bengal

                                I booked a letter with complete address of the consignee (at Baidyabati, Dt.Hooghly, West Bengal and a very short distance and 1 and 1/2 hrs. away from Kolkata by local train/bus) at Chennai on 5 April 2010at about 16 hrs. I have been tracking the status of the consignment sine 7 Apr. morning and the position remains static ever since, despite my providing the completete address with ohone no. of the consignee by email at 1328 pm on 7 Apr. as requested by the Chennai office after I brought the matter to the notice inter alia of the corporate office. But even then the status has not changed. It is still being reported as ON TRANSIT with these details in respect of the subject Consignment No. MAA[protected]:
                                4/5/2010 10:36:59 PM Consignment Despatched to KOLKATA From CHENNAI
                                4/6/2010 4:58:48 PM Consignment Despatched to SHEORAPHULLY From KOLKATA.
                                This is so despite the fact that Sheoraphully is just a few minuites away , even by a bus/cycle rikshaw (what to talk of frequent electric local trains) from Baidyabati.
                                I would like to advise the prospective users of this courier service to be careful in booking their consignments through them in future, particularly in veew of the plethora of complaints about ther services in your Forum.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                This is obviously not the first time with this service provider. The said Banerjee should have checked in advance with this website beforehand about the complaints against them-then he would have been spared of this long and unending wait. It is now doubtful if the consignment will ever reach the destination. After all, it is West Bengal, the citadel of the Left! Even the Courier co. is helpless in this state, where everybody is under the threat of extinction every second!
                                Hi.

                                Even it happened many now I had sent Letters from MYSORE-->HYD and MYSORE--> KOLKATTA

                                Both are taking morethan 4 days to delivar.

                                THIS is TOOOOO BAD...

                                Never go with PROFESSIONAL COURIER, If you are sending any urgent documents...
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                                  Pradeep. Sadalangi
                                  Mar 31, 2010
                                  Resolved
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                                  Address: Bangalore, Karnataka

                                  Vodofone people recived the double payment for my vodofone bill in the month of January i paid through cash but again they took money from my bank account . vodofone people are saying that they have refunded the extra amount via cheque i waited for 15 days i did not get the cheque through courier when i asked the call center guys they did not provide the POD details only when i escalted the case i got POD details when i check the same someone has signed in front of my name and have taken the cheque now who has to be blamed. i want justice i want my cheque back it has been 3 months i am waiting for my cheque??
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    N
                                    Naveen Ranjan
                                    from Malappuram, Kerala
                                    Mar 30, 2010
                                    Resolved
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                                    Address: Udham Singh Nagar, Uttarakhand

                                    One courier was sent on 23rd Mar 2010 from Bangalore to Rudrapur (Rocket No. BLR[protected] and the same is yet to be delivered to the destination. When I tried to contact the customer care Bangalore office of the courior company on[protected], the phone was cut once and after calling 5 times it was received by a customer care executive and was told to call half an hour later as the system is down (at around 1.25 PM IST on 30th March 2010). After much request she has taken the Rocket No. and my mobile number to update me the status later. I am not sure whether I will receive the call. On seeing the tracking status on web, it is shown in transit since 02/23/2010 (See the details below as on web on 30th Mar 2010). I am not sure what to do now (Who is the correct person to contact).

                                    Consignment Details
                                    Consignment No. BLR[protected] Ref./Folio No
                                    Booked on Pieces/Weight /
                                    Consignor Details
                                    Consignor Origin
                                    E-mail Contact No
                                    Consignee Details
                                    Consignee Destination On Transit
                                    E-mail Contact No
                                    Delivery Details
                                    Receiver Relation
                                    Stamp Contact No.
                                    Date Mar 30,2010 DRS No Not generated
                                    Time On Transit
                                    Forwarding Details
                                    DATE/TIME ACTIVITY TPC SERVING STATION
                                    2/24/2010 11:56:37 AM Consignment Despatched to MORADABAD From NEW DELHI
                                    2/23/2010 10:02:00 PM Consignment Despatched to NEW DELHI From BANGALORE - (HOSUR ROAD)
                                    2/23/2010 9:57:26 PM Consignment Despatched to BANGALORE - (HOSUR ROAD)


                                    Regards,
                                    Naveen Ranjan
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    I am having same prob with same location.
                                    A courrier has been sent from ICICI Lombard Mumbai with consignment no kur[protected] to meerut on 21st may as per the website but the same is not rcvd till date by me. I want to know that why the company is delaying as I tried to the contact person of meeut which no has been provided by the company on website but no responce rcvd, I also tried to Delhi no but no responce got rcvd, CCE pick the phon and drop my call and after that not rcvd by any CCE. Still I am waiting for my courrier but no responce as ICICI is also taking info from the KURLA location mumbai.
                                    Subject: Complaint about the breakages in the parcel

                                    Respected Sir,

                                    This is Bharat Bhushan Singh Brother of Brij Bhoomi Singh, from Bali, would like to inform you that I came to Royal
                                    senate, Hebbal, Bangalore for my IB workshop on 12th Nov. 2010, and I have couriered
                                    my stuff i.e. two boxes containing ceramic (3 in1)set(2000 Rupees), one box
                                    containing a wooden carving (8000 Rupees)and an iron stand and were booked on
                                    12 Nov. 2010, bill no.BLR85082000 form Royal senate hotel, Hebbal Bangalore, form
                                    “The Professional Courier, Domestic & International-Courier & Cargo
                                    Chikkiah Swamy Enterprises
                                    Shop no.2 Byrappa Building, S.S.A. Road, Near Sriram Srishti apartments,
                                    Hebbal
                                    Bangalore-550024.
                                    When I booked it, before hand I had already told the person that be careful with the
                                    things as they are breakable and for safety it was written on the boxes also what it
                                    was containing with to and fro address and the phone no.s. He assured me that it
                                    won’t happen, as by air the security of the parcel is taken care. But the person who
                                    came to my house to deliver the package brought the things very badly i.e by
                                    throwing them from the vehicle on the ground and then in front of my house. He
                                    even was very rude to my mother who was there to receive the parcel, as my mother
                                    told him to be careful with the things either it will break, he said very rudely what
                                    will happen to it. Now the two ceramic box have been broken down and the stand
                                    becomes useless. This is not acceptable, Earlier I believed on the credibility of the
                                    professional courier that’s why I sent the valuable things but with this thing now I doubt
                                    about it. That whole parcel was the gift to my mother on her birthday and was
                                    expensive to. It took so much hard work for me to bring it from Bali, Indonesia to
                                    Bangalore on my expense as her birth is in this week. I want the things back as who will
                                    bear the expenses of the things to bring the things from Bali to India and further on.
                                    The cost of the parcel was 10, 000 Rupees plus the charges of the flight from bali to
                                    Bangalore and further on. I paid 3600 Rupees for the parcel to reach safely not to
                                    get broken down by some bodies negligence. As your person assured me the safety of
                                    the parcel. Now I have asked my mother to send the things back as the person in
                                    Bangalore told me to return it. So that they can look into the matter. So now the
                                    Faridabad office is telling that they will return the I want the wooden carving, ceramic

                                    sets and the stand back to my house as earlier as possible.After Sending many mails they are not sending the reply.

                                    Thanking you
                                    Bharat Bhushan Singh
                                    [protected]

                                    Poor Delivery

                                    Dear sir, My company (communique mrktg ) had sent a document in December 16, 2014. But didn't received in destination. Poor service .What kind of service is this?.P.o.d number del[protected]. Regards Antony
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                                      Avishek Pandey
                                      from Noida, Uttar Pradesh
                                      Mar 29, 2010
                                      Resolved
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                                      Address: Maharashtra

                                      I was to receive a shipment sent to me from Kolkata.The delivery address was my office address.
                                      Professional courier accepted the courier without notifying that there will not be any delivery to the mentioned destination.
                                      The courier company has a distribution center about 2 kms away from my office and yet they said that they dont deliver in that area.
                                      When i asked them to send to another area office, they behaved as if they were doing me a big favour.
                                      When i inquired abt the number of their corporate office so that i could place my complaint, i was talked to in a very bad manner.I eventually got the courier , but the treatment i received was definitely a very bad one.This courier company needs to educate its staff in how to behave and take responsibility of the shipment.We are paying for the services provided by them, they are not doing us favour.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      The person BHARATH from professional courier has called me yesterday regarding the delivery of courier. On that time I had some work in office and I asked the person to submit the courier to the person who comes to office daily. But he didn't do so. Again He called me on the next day on that time I was having lunch. I said that I having my lunch, so please wait for 15 mins. But he asked me to come within 10 mins. I was not had my lunch properly and i went to the place where he waits. By the time he left. When I called the person, he said that you have not come in time so i left. As my office campus is large I cant reach the place in 10 mins. I called him and said that i am on the way. But when i reached the place he left.

                                      What is the duty of courier person? They have to wait and deliver the courier rite. He is answering in the harsh manner. Very very bad experience in professional courier. They will not wait for some more minute or what. As I am also working on critical project, I cant left my place once he called me. I have to take permission from my manager and then only I can leave.
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                                        mamata joshi
                                        from New Delhi, Delhi
                                        Mar 26, 2010
                                        Resolved
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                                        Address: Karnataka

                                        Proffessional courier which is operating at SHAHABAD Town Tq chitapur Dist Gulbarga karnataka state is a third class agency. The owner who is running establishment is not having any customer oriented service. He is not giving door delivery sevice as per the address. He will keep the covers parcells with him for few days. The person who is having urgency of documents should approach the courier office asking him is there any covers from so and so office. Then only he will search and give.

                                        My request is that concerned authority should take necessary action in this regard and his agency should be cancelled in the interest of public.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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