| Address: NO.55,5TH CROSS STREET, TP.CHATHIRAM, KILPAUK GARDEN |
Sir
Sir i have booked I-PULSE bottle from Chennai to Mayiladuthurai on 03.09.2021 from T.Nagar branch at 2.45 p.m. Airway Bill No. is MAA[protected].I have informed at booking office itself that the container of medicine I-Pulse Juice is fully sealed box. After that also I have packed it with an extra cotton cover. But in the product delivery place, they said that it was broken. I asked them to see the parcel and my brother in law went there and seen. They showed only cover but there was nothing inside the cover. If that bottle was broken means, where is that broken bottle and cover. So I suspect that someone has stolen my parcel in Chennai only. It costs Rs.3, 000/-. I have attached that product photovideo and please see how it was sealed. Even it was coming from Bangalore INDUS VIVA HEALTH SCIENCE PVT LTD. through your Professional Courier, that also every month I am receiving without any damage. Every month I am sending to Mayiladuthurai but this time product seems not delivered. Alteast I need that damage box and bottle. But till now I have not received any calls from your side and I have not received my parcel also.
The Professional Couriers customer support has been notified about the posted complaint.
My friend bought me medicine from US. It is so expensive after import duty. He sent it over professional couriers. It's been 5 days, I didn't receive anything . Today I saw my package was already delivered and contacted the office the executive said the package was delivered to another address ( Hatsun milk company) in very cool manner.
I don't know what happened to the box. It was worth over 10, 000 rupees worth of medicine. I'm really frustrated.