The Professional Couriers Complaints & Reviews

My courier consignment number is jpr[protected]. It has been sent from jaipur to chanda nagar, bhel pincode 500050. It has been 17 days there is customer care to complain and the online complaint wont even work. Im i getting the parcel or not? When ever i call the helpline number given in the page they just share the contact number of the branch of exactly the package is in which is not chanda nagar btw and those guys never pick my call.

My c/ n is pro8300160. I have been facing problem regarding my courier as it is yet not delivered and not moving when it is in the receipents city. I have a demand draft in my package and now i have started worrying about my package. The date on which my consignment was registered was 12/03/2019 and after 14/03/2019 it is not moving. Today is 19/03/2019. The package was to be sent to allahabad from karjat and the package was important. I tried calling customer care but they put my call on hold and after sometime the call was cut. Even after i tried to register a complaint your website started facing technical issues. Request you to please look upon my matter.
Regards
Prakhar srivastava

I have sent an urgent courier on 12th mar, from lucknow with c/o number lko 50683375. I was told that it will be delivered by 14th to noida address. But it has not yet received.
On checking status, it shows no update after 14mar @ 10:09 am when it has reached noida. Delivery sheet number for noida is mnda25489.
Now they have updated status that it is dispatched to new delhi? Why sending from noida to again delhi? Even though delivery address is in noida?
I need this package to be delivered by today itself. It's very urgent. Please track it and deliver it by today end of day.

The courier guy called and asked me to collect pan card by evening. I am a working professional and cant collect it on a weekday that to without a notice.
He asked me to come to masoodpur and said that its not too far the residence (10 km only).
My complain is on multiple front:
1) why was the courier not delivered at my residence
2) why is there a deadline of less than 24 hours
3) why is the contact number present not valid
4) is it even remotely professional?

My consignment number is vpl[protected]

This consignment was booked from mumbai on march 5th, 2019 and had reached kolkata on 7th march, 2019.

Since then this has not been delivered. I called them on 9th march, 2019 and they said that the package would be delivered on the 11th but as of date, it has not yet been delivered.

I have been using professional couriers for a long time and never ever have i seen such an unprofessional service from your team.

I have been calling the local behala office but they are not responding at all

Be assured that i will stop using tpc completely based on this recent negative experience.

Extremely disappointed with your service

Hello,

I'm very very disappointed your services... I'm not getting much tracking details in your portal and all customer service numbers are not picking... So far my product was not delivered to receipient...

My consignment number : maa[protected]

I want to know my status of courier.. You people promise me on last monday.. I gave before friday...

Where was gap... Please let me know my status

I book my parcel from hissar to kochi on 3rd march.. When i tracked the parcel it was despatched to kochi from newdelhi hub on 6th march. And its still in transit and today is march 11th.. My tracking id is his[protected]. Very late delivery. And please verify and let me know when will i receive it or get back to me as soon as possible... Thank you..!

Dear sir/madam,
I sent some important air port custem deparment documents through professional courier on 26/feb/19 from chembur to kurla west. But till date the courier was not delivered to the destination and the status on their website says 'out for delivery' from last 10. I tried reaching their customer care, mumbai branch of professional courier, mumbai office etc they are clue less.
They mention the same thing that courier was out for delivery on 28-feb-19 and they don't know the current status.
Doc no - kur[protected]
...

Dear sir/madam,
I sent some important bank documents through professional courier on 26/feb/18 from chennai to hyderabad. But till date the courier was not delivered to the destination and the status on their website says 'out for delivery' from last 10. I tried reaching their customer care, hyderabad branch of professional courier, chennai office etc they are clue less.
They mention the same thing that courier was out for delivery on 28-feb-19 and they don't know the current status.
If your own company doesn't know status, then who would know?
Their name is processional courier but they don't act professional. They are one of worst courier company i have ever seen. With nil response to their customers.

The details are below:

Courier name: professional courier
Tracking number: maa[protected]

Regards,
Sridhar

Hi,

I am writing you today regarding my courier awb: hrd74635808 it reached this morning at 11:52 am to belgaum they give a call and say come and pick up the parcel why is that so when it's door delivery before couriering i checked with courier partner of professional couriers and then sent the parcel even on the website 590014 pincode is serviceable yet the people o[censored]dyambag branch asks me to come and pick up what is your service on top of that the employee blackmails me says if you don't come and take the parcel we will return back what the hell service is u guys have. I have sent the parcel for a reason it's a bday parcel which she has to receive i have the call recordings where the employee doesn't has manners nor the manager of the udyambag. If this is not delivered today i will have to post all the audios on youtube and go to consumer forum and register complaint on the service you'll provide by troubling customer's if that was the dont take so much money from us i[censored] guys can't deliver to door trusting you guys we send parcel.. I will make sure this will be taken to higher authority if my family doesn't receive the parcel today and will post all the recordings.

I need the resolution on early basis as u guys don't deliver on sunday.
I hope you guys understand the necessity of this parcel to deliver

Address: priya robert neginhal d/o mary robert neginhal
H. No 1927, rameshwar nagar, hunchanati opp divine mercy church pincode :590014
Belgaum. Cell number:[protected]
Udyambag number professional courier [protected]

The courier is supposed to be sent to our house at beeramguda, but the patancheru office girl calls and asks me to collect courier from their office saying there is no service in my area. Then why didn't the courier person inform us before we give our package to them. She is very rude and do not take responsibility of delivery service. Can see all the Google reviews on your branch a very very bad rating and reviews. Have received alot of couriers to our home, but never been asked, us to come and collect. Would never go to professional again and would never suggest anyone to use it.

Kur[protected] is my tracking number.
By mistake wrong address was written on the parcel. Please change the address and deliver it to the correct address.
Correct address was

To
Pasumarthi leelavathy
No.2/21, ’o’ block 7th street
Agathiyar nagar
Villivakkam chennai -600049
[protected]

From
Varunika collections
[protected]

This was the correct address. Please change the address and deliver. Hope your team will resolve as early as possible.
Thank you

Hi my tracking no is cgl6015836 it was boked in chennai - but still now i dint receive the courier, i personally went the our delivery hub and i asked, but they cant able to find the parcel. After 20min they said its out for delivery. But at the same time they are saying it will deliver yeaterday becaue of some # reason. (Delivery boy docent know the address)

And they given a promise it will delivered today morning with out file but still now not received

From morning i try to contact the branch but the no is engaged

We sent the courier to aic of india, chennai from city union bank ltd, mannargudi on november 1 to 30. We missed the november month 2016 booking receipts. Kindly help to trace it whether it delivered or not...

In this regard you can contact

The below mentioned address

The city union bank ltd
No.173, gandhi road,
Mannargudi - 614001
Ph: [protected]

Mys22413830..
Tracking number..
Courier sent from mysore to bangalore on 2nd march... Till now courier not reached...
In bangalore peenya courier office the representatives not responding properly... They r very rude... We need our parcel... Do the needful at the earliest..
We send courier on march 2nd.. Today march 7th... Its already 6days over..in the online status showing as its in peenya office...

Pl do the needful

I've courier my things on 21 Feb 2018 at Bangalore courier services.it didn't reach destination till date. No one is responding properly. I've waited for these many days. They are IRRESPONSIBLE . While taking money very much responsibility comes. I've ever seen this WORST service... It's pissing off man. I called customer care and they were like call this no. That no. Why the h*** are you then. I've waited for so many days. Till date it didn't reach destination. What kind of service is this?

I had a worst experience with this courier service. My courier number is kur[protected]. On feb 3 the courier went to nileshwar branch and i received it yesterday.6 march iwent to nileshwer courier office they send it to their branch in vellarikundu but no one informed us about the same. When i called them to ask about my package they rudely told me as per vellarikundu courier service i have to go and get it myself as they don't deliver.

In net when i tried to track my package it said its in nileshwar branch. They had not updated saying it was sent to vellarikundu.
Concerning points-
1) nileshwar courier service did not inform me saying they will be sending it to vellarikundu service.
2) the phone number showing in internet is not valid.
3) i did not receive any calls from vellarikundu courier service that they had received my package. They also said the vellarikundu service is not door to door service.
I had to take leave from work to follow this up. This is v unprofessional and tiresome.

Kindly let me know what actions will be taken or revert back as soon as possible.
I would like a reply to this mail.

I have one of my bank document being dispatched, through professional couriers.
Firstly, no one contacted me and dispatched my courier without my information to the bank branch.
Secondly, when i am enquiring about it, the customer care lady was so rude and arrogant that she was not at bothered about my query.
Thirdly she gave me multiple numbers for further enquires and all were switched off purposely.
Fourthly, the lady started yelling and challenging that do whatever you want to do, we can not do anything in this.

What type of services these people are giving.
Can someone help me on this.

Hi i have sent a consignment through professional couriers on 28th of feb from chennai to gurgaon. When i am tracking still it shows out for delivery and not received from consignee. I have called customer care and reported 3 times and they have given some phone numbers to contact but no one is picking the call. It is just ringing. I need to submit the documents before 5th march and still i am unable to track. The courier management not responding properly to the customer calls. Courier tracking id: maa[protected]

I have booked a consignment on 26 feb 2019 from professional courier for the destination mannargudi. Consignment number maa[protected]. But even after 8 days it has not reached the final destination. The web site is showing the material is at thanjavur. But no one at thanjavur professional courier neither picks up the call to answer nor trying to resolve the issue. It is lingering on for the last few days. If i contact the chennai regional office they simply tell that you contact the booking office.

I have never experienced such a worst service from a reputed and experienced courier company. I think nowadays the services are diminishing in professional courier.

I dont know who can help me out?