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The Professional Couriers Complaints & Reviews

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Updated: Oct 30, 2025
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The Professional Couriers reviews & complaints page 78

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B
blackystrat
from Kolkata, West Bengal
Mar 12, 2019
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Address: Kolkata, West Bengal, 700041

My consignment number is vpl[protected]

This consignment was booked from mumbai on march 5th, 2019 and had reached kolkata on 7th march, 2019.

Since then this has not been delivered. I called them on 9th march, 2019 and they said that the package would be delivered on the 11th but as of date, it has not yet been delivered.

I have been using professional couriers for a long time and never ever have i seen such an unprofessional service from your team.

I have been calling the local behala office but they are not responding at all

Be assured that i will stop using tpc completely based on this recent negative experience.

Extremely disappointed with your service
Mar 13, 2019
Complaint marked as Resolved 
The item was delivered just after posting this complaint. No communication was made from the company itself
The Professional Couriers customer support has been notified about the posted complaint.
Mar 12, 2019
Updated by blackystrat
Just received the package.
SIRS, we booked a cover having our important official documents by professional couriers, tirunelveli on[protected] vide c.note No.TVL113891. Till date the cover is not delivered at destination.No correct response from their end if contacted over phone. Very poor customer service. Need solution to find the cover.

vpl122759909 not delivered - Comment #3378559 - Image #0
SHUKRA BEEDIES's reply, Mar 15, 2019
not yet delivered
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    R
    ranjithkumar Natarajan
    from Chennai, Tamil Nadu
    Mar 12, 2019
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    Address: 641015

    Hello,

    I'm very very disappointed your services... I'm not getting much tracking details in your portal and all customer service numbers are not picking... So far my product was not delivered to receipient...

    My consignment number : maa[protected]

    I want to know my status of courier.. You people promise me on last monday.. I gave before friday...

    Where was gap... Please let me know my status
    The Professional Couriers customer support has been notified about the posted complaint.
    I have couriered documents from Surat to Hyderabad on 2nd march, till 10th of March it is not delivered. I have written mails to the respective authorities and they are just escalating my mails to some other persons and they are not replying and fail to bring solution. I have tried to call at Head office but they are not suppose to help at all.

    my courier was not reach to receiver - Comment #3374799 - Image #0
    Hi sir
    Lb Nagar Hyderabad branch members not inform me not calling but cover is return my cover very neglect people worst working
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      C
      cute girl
      from Chennai, Tamil Nadu
      Mar 11, 2019
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      I book my parcel from hissar to kochi on 3rd march.. When i tracked the parcel it was despatched to kochi from newdelhi hub on 6th march. And its still in transit and today is march 11th.. My tracking id is his[protected]. Very late delivery. And please verify and let me know when will i receive it or get back to me as soon as possible... Thank you..!
      The Professional Couriers customer support has been notified about the posted complaint.
      We send logbook to Rajasthan.(Newai), from pune.
      we getting very shamefull because of your service ...it is very slow and odd..
      Till now we not gotted my couriers ...
      we are not satisfied by your service .

      PLZ...Give my couriers return safe and secure..
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        M
        manojndt
        Mar 11, 2019
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        Address: Mumbai City, Maharashtra, 400070

        Dear sir/madam,
        I sent some important air port custem deparment documents through professional courier on 26/feb/19 from chembur to kurla west. But till date the courier was not delivered to the destination and the status on their website says 'out for delivery' from last 10. I tried reaching their customer care, mumbai branch of professional courier, mumbai office etc they are clue less.
        They mention the same thing that courier was out for delivery on 28-feb-19 and they don't know the current status.
        Doc no - kur[protected]
        ...
        The Professional Couriers customer support has been notified about the posted complaint.
        My brother sent my father's medical prescriptions from Vizag to Hyderabad with tracking# VSP4152342 on March 6th. When I checked online, it is showing that it is delivered on 11th March, but, it is not delivered to me. When I call them, they are not responding to my query.

        complain - Comment #3376805 - Image #0
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          S
          SashiP
          Mar 10, 2019
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          Address: Chennai, Tamil Nadu

          Dear sir/madam,
          I sent some important bank documents through professional courier on 26/feb/18 from chennai to hyderabad. But till date the courier was not delivered to the destination and the status on their website says 'out for delivery' from last 10. I tried reaching their customer care, hyderabad branch of professional courier, chennai office etc they are clue less.
          They mention the same thing that courier was out for delivery on 28-feb-19 and they don't know the current status.
          If your own company doesn't know status, then who would know?
          Their name is processional courier but they don't act professional. They are one of worst courier company i have ever seen. With nil response to their customers.

          The details are below:

          Courier name: professional courier
          Tracking number: maa[protected]

          Regards,
          Sridhar
          The Professional Couriers customer support has been notified about the posted complaint.
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            S
            Sophia Neginhal
            Mar 9, 2019
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            Address: H.NO 1456, Rameshwar nagar hunchanatti opp divine mercy church, Belgaum, Karnataka, 5900014

            Hi,

            I am writing you today regarding my courier awb: hrd74635808 it reached this morning at 11:52 am to belgaum they give a call and say come and pick up the parcel why is that so when it's door delivery before couriering i checked with courier partner of professional couriers and then sent the parcel even on the website 590014 pincode is serviceable yet the people o[censored]dyambag branch asks me to come and pick up what is your service on top of that the employee blackmails me says if you don't come and take the parcel we will return back what the hell service is u guys have. I have sent the parcel for a reason it's a bday parcel which she has to receive i have the call recordings where the employee doesn't has manners nor the manager of the udyambag. If this is not delivered today i will have to post all the audios on youtube and go to consumer forum and register complaint on the service you'll provide by troubling customer's if that was the dont take so much money from us i[censored] guys can't deliver to door trusting you guys we send parcel.. I will make sure this will be taken to higher authority if my family doesn't receive the parcel today and will post all the recordings.

            I need the resolution on early basis as u guys don't deliver on sunday.
            I hope you guys understand the necessity of this parcel to deliver

            Address: priya robert neginhal d/o mary robert neginhal
            H. No 1927, rameshwar nagar, hunchanati opp divine mercy church pincode :590014
            Belgaum. Cell number:[protected]
            Udyambag number professional courier [protected]
            The Professional Couriers customer support has been notified about the posted complaint.
            Mar 09, 2019
            Updated by Sophia Neginhal
            Call me at [protected]
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              M
              Madhuri Jhk
              from Hyderabad, Telangana
              Mar 8, 2019
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              Address: East Godavari, Andhra Pradesh, 502032

              The courier is supposed to be sent to our house at beeramguda, but the patancheru office girl calls and asks me to collect courier from their office saying there is no service in my area. Then why didn't the courier person inform us before we give our package to them. She is very rude and do not take responsibility of delivery service. Can see all the Google reviews on your branch a very very bad rating and reviews. Have received alot of couriers to our home, but never been asked, us to come and collect. Would never go to professional again and would never suggest anyone to use it.
              The Professional Couriers customer support has been notified about the posted complaint.
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                P
                puvvada boby
                from Visakhapatnam, Andhra Pradesh
                Mar 8, 2019
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                Kur[protected] is my tracking number.
                By mistake wrong address was written on the parcel. Please change the address and deliver it to the correct address.
                Correct address was

                To
                Pasumarthi leelavathy
                No.2/21, ’o’ block 7th street
                Agathiyar nagar
                Villivakkam chennai -600049
                [protected]

                From
                Varunika collections
                [protected]

                This was the correct address. Please change the address and deliver. Hope your team will resolve as early as possible.
                Thank you
                The Professional Couriers customer support has been notified about the posted complaint.
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                  M
                  Mani_98
                  from Bengaluru, Karnataka
                  Mar 8, 2019
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                  Address: vdyaranayapura ,, Bangalore, Karnataka, 560097

                  Hi my tracking no is cgl6015836 it was boked in chennai - but still now i dint receive the courier, i personally went the our delivery hub and i asked, but they cant able to find the parcel. After 20min they said its out for delivery. But at the same time they are saying it will deliver yeaterday becaue of some # reason. (Delivery boy docent know the address)

                  And they given a promise it will delivered today morning with out file but still now not received

                  From morning i try to contact the branch but the no is engaged
                  The Professional Couriers customer support has been notified about the posted complaint.
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                    A
                    Anantha rajan
                    from Chennai, Tamil Nadu
                    Mar 7, 2019
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                    Address: No.173, Gandhiroad, Mannargudi, 614001

                    We sent the courier to aic of india, chennai from city union bank ltd, mannargudi on november 1 to 30. We missed the november month 2016 booking receipts. Kindly help to trace it whether it delivered or not...

                    In this regard you can contact

                    The below mentioned address

                    The city union bank ltd
                    No.173, gandhi road,
                    Mannargudi - 614001
                    Ph: [protected]
                    The Professional Couriers customer support has been notified about the posted complaint.
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                      R
                      Ramya k s
                      from Bengaluru, Karnataka
                      Mar 7, 2019
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                      Address: Peenya, bengaluru, Bangalore, Karnataka

                      Mys22413830..
                      Tracking number..
                      Courier sent from mysore to bangalore on 2nd march... Till now courier not reached...
                      In bangalore peenya courier office the representatives not responding properly... They r very rude... We need our parcel... Do the needful at the earliest..
                      We send courier on march 2nd.. Today march 7th... Its already 6days over..in the online status showing as its in peenya office...

                      Pl do the needful
                      The Professional Couriers customer support has been notified about the posted complaint.
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                        S
                        self utility
                        from Bengaluru, Karnataka
                        Mar 7, 2019
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                        I've courier my things on 21 Feb 2018 at Bangalore courier services.it didn't reach destination till date. No one is responding properly. I've waited for these many days. They are IRRESPONSIBLE . While taking money very much responsibility comes. I've ever seen this WORST service... It's pissing off man. I called customer care and they were like call this no. That no. Why the h*** are you then. I've waited for so many days. Till date it didn't reach destination. What kind of service is this?
                        The Professional Couriers customer support has been notified about the posted complaint.
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                          kavi0387
                          Mar 7, 2019
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                          I had a worst experience with this courier service. My courier number is kur[protected]. On feb 3 the courier went to nileshwar branch and i received it yesterday.6 march iwent to nileshwer courier office they send it to their branch in vellarikundu but no one informed us about the same. When i called them to ask about my package they rudely told me as per vellarikundu courier service i have to go and get it myself as they don't deliver.

                          In net when i tried to track my package it said its in nileshwar branch. They had not updated saying it was sent to vellarikundu.
                          Concerning points-
                          1) nileshwar courier service did not inform me saying they will be sending it to vellarikundu service.
                          2) the phone number showing in internet is not valid.
                          3) i did not receive any calls from vellarikundu courier service that they had received my package. They also said the vellarikundu service is not door to door service.
                          I had to take leave from work to follow this up. This is v unprofessional and tiresome.

                          Kindly let me know what actions will be taken or revert back as soon as possible.
                          I would like a reply to this mail.
                          The Professional Couriers customer support has been notified about the posted complaint.
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                            V
                            Veena Pachauri
                            Mar 7, 2019
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                            Address: 2nd Cross ,Kasavanahalli,, 560035

                            I have one of my bank document being dispatched, through professional couriers.
                            Firstly, no one contacted me and dispatched my courier without my information to the bank branch.
                            Secondly, when i am enquiring about it, the customer care lady was so rude and arrogant that she was not at bothered about my query.
                            Thirdly she gave me multiple numbers for further enquires and all were switched off purposely.
                            Fourthly, the lady started yelling and challenging that do whatever you want to do, we can not do anything in this.

                            What type of services these people are giving.
                            Can someone help me on this.
                            The Professional Couriers customer support has been notified about the posted complaint.
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                              S
                              from Hyderabad, Telangana
                              Mar 6, 2019
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                              Address: 639002

                              Hi i have sent a consignment through professional couriers on 28th of feb from chennai to gurgaon. When i am tracking still it shows out for delivery and not received from consignee. I have called customer care and reported 3 times and they have given some phone numbers to contact but no one is picking the call. It is just ringing. I need to submit the documents before 5th march and still i am unable to track. The courier management not responding properly to the customer calls. Courier tracking id: maa[protected]
                              +1 photos
                              The Professional Couriers customer support has been notified about the posted complaint.
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                                J
                                jgpl2019
                                from Chennai, Tamil Nadu
                                Mar 5, 2019
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                                Address: 2/1A/A2 SOTHUPAKKAM ROAD, RED HILLS, Chennai, Tamil Nadu, 600052

                                I have booked a consignment on 26 feb 2019 from professional courier for the destination mannargudi. Consignment number maa[protected]. But even after 8 days it has not reached the final destination. The web site is showing the material is at thanjavur. But no one at thanjavur professional courier neither picks up the call to answer nor trying to resolve the issue. It is lingering on for the last few days. If i contact the chennai regional office they simply tell that you contact the booking office.

                                I have never experienced such a worst service from a reputed and experienced courier company. I think nowadays the services are diminishing in professional courier.

                                I dont know who can help me out?
                                The Professional Couriers customer support has been notified about the posted complaint.
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                                  Jackalees
                                  from Bengaluru, Karnataka
                                  Mar 4, 2019
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                                  We shri ram enterprises, madurai. We've booked the courier on 07.02.2019 to shahada, nandurbar district, maharashtra from madurai thirunagar (Thirumangalam) branch.

                                  Till today our customer not received the courier and tracker not show the after 12.02.2019 update. A month fully passed but they are not response properly. We lose the our order from our customers and our goodwill to
                                  +1 photos
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                                    Usersv3
                                    Mar 3, 2019
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                                    I sent a courier through professional couriers.. Product was sent to mumbai. It shows status as delivered but the receiver says they didnt
                                    Receive it yet. I don't know whether the receiver is cheating or the professional courier has misplaced it. If professional placed the courier right i need a copy of the receivers signature. Kindly help me tonresolve this issue.
                                    +1 photos
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                                      S
                                      Siddharaj Jaishi
                                      from Nashik, Maharashtra
                                      Feb 26, 2019
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                                      Address: Shivaji Nagar, Pimpalgaon Baswant, Nashik, Maharashtra, 422209

                                      Dear sir,
                                      I have given two medicines at pimpalgaon-baswant nashik - maharashtra, to be delivered to mazgaon-mumbai on 23/02/2019. And delivered on 26/02/2019 at around 4:30pm.
                                      This is very bad and lazy and dirty service of courier.
                                      It was medicines to be given to patient in mazgaon mumbai. Patient has missed the dose of medicines due to your faltu service.
                                      Professional courier is bad service provider among courier service.
                                      I hate professional staff.

                                      No one should deoend on professional courier and should be banned from india as early as pissible.
                                      The Professional Couriers customer support has been notified about the posted complaint.
                                      They nvr deliver, v shld nly go to office to collect d parcel.i got call regardng d arrival of parcel on 15th and asked me to come to office to collect.but I requested them for the delivery. but nt yet parcel received. MY REF NO 8D GGN92940036
                                      Respected Sir, My party couriered me some documents as I required it fast but your agent not delivered it now a weak passed Now Agent is saying u must collect it from his places Sir It is not good for the reputation of your company please deliver me as early as possible My Docket no is ICH2178099
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                                        satish yamjala
                                        from Visakhapatnam, Andhra Pradesh
                                        Feb 25, 2019
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                                        Address: WEST MARREDPALLY, Hyderabad, Telangana, 500026

                                        Respected sir/madam

                                        i have send courier to mumbai from secunderabad on 20/02/2019

                                        till now it is pending in your tracking when iam trying to get information from M.G.ROAD, CUSTOMER CARE THEY WERE NOT LIFTING THE LANDLINES 3 PHONE NUMBERES THEY WERE NOT LIFITING AND AFTER SOME TIME THEY WERE LIFTED PHONE NUMBER[protected], AND SHE IS NO WHERE BOTHER TO SPEAK WITH A CUSTOMER ONE TIME SHE IS TELLING THAT SHE WILL GIVE ANOTHER NUMBER AND ASKING ME TO CALL AFTER SOME TIME
                                        THIS IS NOT A GOOD SERVICE EXPECTING FROM PROFFESSIONAL COURIER
                                        The Professional Couriers customer support has been notified about the posted complaint.
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