The Professional Couriers Complaints & Reviews

I recently sent a courier via Professional courier service but it was marked as delivered in their tracking system on 24 June. Today is 28 June still they didn't revived the courier I also raised a complaint in their website but there is no reply from them. When I called the customer care number it's always saying number is busy.
My tracking number is KCM20785216.

It is in transit phase from 1 week and above and non of the branches members are not saying anything regarding parcel and conveying as missing.
Drafted mail and complaint on web but none of customer service provider is responding.

Please resolve this it contains pattu saree worth 3000

Called many times but not responding properly and no response or update from 5 days

Hello myself sara from hyderabad my parcel was coming from mumbai through profesional courier service with tracking number kur[protected] and since saturday its in mehdipatnam branch then it reached madina branch n til now i haven't received it and after calling soo many numbers finally they are sayin there service is not there and you have to come and pick up your parcel. I have experienced the worst service with professional service neither they do the delivery on time nor there is any responsible person to give exact information i suggest the worst service in all online services

I was expecting my hyderabad metro railway card from this courier, metro has already dispatched the card on 12th of june, 2019 but despite that my courier was not delivered until 15 days now, when i tried calling to the customer care, first of all they will not pick up your call and after trying several times my call got connected and the way they response is very rude and after some time when they were unable to answer my queries and they made me wait on the phone for 26 minutes and they disconnected the phone on my face.
I will not suggest any body to use their service because their services and customer care is pathetic.

Mohammed azeemuddin
Mobile: [protected]

Hi my dad send some parcel through the professional couriers. But they have given empty box. I have refused to collect, but what i want my refund.
And they are taking many days to come to home almost 2 weeks. And box was tapped by plaster. The parcel was costlier more. It is courier from mandya to bangalore, karnatataka. And the post reached to whitefield at last with empty box. Cost of the item is 2000rs.

Mdy2189348

From KOVILPATTI Sri Ram chit Ltd a document was sent to My THIRUVANNAMALAI Address on 17/06/2019 Receipt No KVT1910737.
I have not yet received though I approached Thiruvannamalai branch for past three days and There is no proper response from them. When the sender approached kovilpatti office They said that the letter has been missed by Thiruvannamalai branch Professional Courier office. I request to take speedy action

Thanking you

Yours
R.PERUMAL

My address

R.PERUMAL
132 VETAVALAM ROAD
THIRUVANNAMALAI
MOBILE [protected]

I have booked a cover addressed to Mr. Arunagiri, LIC of India Pollachi on behalf of our staff Mr. L. Shanmugasamy on 13.06.19 around 7 pm at Koundampalayam branch and paid ₹200/- the only note I had.The gift shop owner next to your office can vouch for me, because she only gave me that ₹200/- from ₹ 500/- I paid for the gift I for ₹, 300/- purchased from her.

But the booking clerk gave me four 10s only and I also left in a hurry.

After 5 to 7 minutes I remembered that I didn't receive the balance ₹ 100/- and immediately rushed to your office.

But they have refused to give and asked me to report to your head office today since I was out of station.

I am a senior citizen retired from government service.

I request to take appropriate action against the staff and manager who conspired between them.

Hi,

My courier was reached to hyderabad on 15th of june 2019 and i was trying for the hub contact details and it goes invain.

consignment number:DPI9103753.

numbers i tried to contact: [protected], [protected], [protected], [protected], [protected] out of which one is not available to customers.

There is no response from TPCINDIA.COM, the courier is neither delivered nor responded for my query. please look into this and do the needful.

Hi Team,

Product : Cardamom
From place ; Bodinayakanoor TN
Ref 909485
Total quality 2 Kg
Received 1kg broken.. 1 kg Theaft

Issue.
Please rectify and make sure that I receive my goods..
Attached are the pictures of the courier.. The courier guy has not called. He has just thrown the parcel inside the compound without any notification.. No call no confirmation.. What kind of service is this...

Regards
Mithun KM
[protected]

Consignment No: MNR57439564
Item: Medicines (Ayurvedic)
Couriered at Munnar, Kerala
Status Shown: Received at Cochin South on June 5th 2019
Current Status: Dispatched to Hyderabad Tadbund central OPS
Till now, we have called multiple calls to your offices and no one is helping us in delivering the consignment. They want us to come to courier office and collect it. This is completely unethical and un acceptable as the full courier charges have been paid. The reason they are telling is that they don't have delivery service at BITS Pilani Hyderabad campus. We had a courier with number MNR57439565, which was promptly delivered at the campus.

The response is very very poor and uncalled for when contacted. Most of the occasions, they don't even pick up the calls to respond. Please help us as the material in question is medicines.

Prof. V Vinayaka Ram

Dear Sir,

I have not received the courier, sent on 12th June 2019.

Each and every time I have received call from the professional courier franchisee and they are telling there is no home delivery and you have to come collect the cover. There is no home delivery then why should you book the cover.

Kindly make arrangement to deliver the cover properly.

Regards

Vivek
[protected]

POD I have attached

The courier NGL2110964 was sent on june1st 2019 from nagercoil.It has reached the destination city bhagalpur by june7th 2019.But still not delivered .No response to emails and SMS and the bhagalpur local Professional courier managers number is not reachable .It was put on hold in the destination office from june 7th and no further activities taken .Please take necessary action.Please deliver the parcel or atleast return it .

Hi, I send a courier from Kurla, Mumbai to Canada(WES center) on 18th April, 2019 . Today it is 12th June, 2019 and yet the courier has not being received by the WES center, the tracking site still shows that it is in transit . It has important documents which was supposed to be delivered . My Canada immigration is stuck unless this document is received by WES . Please suggest, I tried calling the customer care of Professional courier but no one picks, please help .

I had sent life saving medicines for my aunt from Bangalore to Noida (parcel:[protected]. They did nit deliver the medicines, did not contact on the mobile numbers given on the parcel box and when my sister went to their Noida office they had no idea about the parcel. This was when their Tracking system showed the parcel at their Noida office. The parcel has not been returned to me, and now they have even removed its details from Tracking system

Mail communication done to- (1) [protected]@tpcglobe.com (2) [protected]@tpcindia.com (3) delzo-csc.[protected]@tpcglobe.co.in (4) [protected]@tpcglobe.com (5) [protected]@tpcglobe.in .com on 26/05/2019 but no action taken
CONSIGNMENT WITH NUMBER HYD 74044740 WAS COURIERED FROM hyderabad on 10/05/2019 from Hyderabad for varanasi . The consignment contains medicine which is necessary for survival of patient suffering from Lung cancer stage IV.Till date it has not reached the destination (Shri Krishna Medical, Varanasi). Talked to customer care executive at Hyderabad and delhi, but it yielded no result and they revealed that my consignment has not touched delhi.copy of invoice is also attached

Please help in delivery of medicine necessary for survival of Lung cancer stage IV patient(Father, aged 70 years)

Mail communication done to- (1) [protected]@tpcglobe.com (2) [protected]@tpcindia.com (3) delzo-csc.[protected]@tpcglobe.co.in (4) [protected]@tpcglobe .com on 31/05/2019 with matters mentioned below but no action taken

sir, till now there is no action till date for consignment despatched from Hyderabad to Varanasi with details HYD 74044740 in spite of repeated request at done at landline no. of our customer care office at Hyderabad, Delhi and Head office for its early resolution and after registration of complain with details-CRMid- 279504, 279705.The total loss incurred to me is of Rs.19360, as the consignment contains Medicines for treatment for treatment of Lung cancer stage IV patient.

Regards
Anurag Ojha
NMDC Ltd

Mail communication done to- (1) [protected]@tpcglobe.com (2) [protected]@tpcindia.com (3) delzo-csc.[protected]@tpcglobe.co.in (4) [protected]@tpcglobe .com on 03rd june 2019 with following matter mentioned below but no action taken
with reference to mail communication done on 26/05/2019 & 31/05/2019 done at all the mail of your HO office and Hyderabad office, repeated telephonic conversation on[protected],[protected] and registration of complain CRMID-279705, 279504 regarding failure to deliver the consignment No.-HYD[protected] for Varanasi, is has been perceived poor response from your hyderabad office . Till now it seems no concrete step has been taken for tracking of my consignment for its early delivery. The consignment contained 2 Erleva sachet required for Lung Cancer stage IV patient aged 70 years . If any causality happens in his life for that ur courier service will be solely responsible

Plz take action to deliver it or deliver the 2 Erleva 150 MG at your own cost at the same address as mentioned in the Lost consignment(HYD[protected].

Regards
Anurag Ojha
NMDC Ltd

Mail communication done to- (1) [protected]@tpcglobe.com (2) [protected]@tpcindia.com (3) [protected]@tpcglobe.co.in (4) [protected]@tpcglobe.com on 06/06/2019 with matters mentioned below but no action taken
No action had been taken from Hydrebad office for tracking and delivering it to varanasi(HYD[protected]. plz track it or deliver the Erleva 150 MG(Qty. 2NO.) at your own cost to address mentioned in the invoice .or give d no. of Managing Director or his mail id i[censored]r team has failed to take necessary action

regards
Anurag Ojha
NMDC Ltd

Plz take necessary action for its resolution

I have submitted the complaint last month but there is no response from you.I have contacted the customer care and they informed that they have delivered to my pg owner but they told like they haven't received any parcel.I'm thinking that parcel was given to wrong address .Regarding this i have contacted many times with customer care but there is no response.Its been a 2 months.Is the way you treat

I live in maraimalainagar Kanchipuram district.Bill number is HIS[protected] .my parcel was send from Hissur Haryana .My parcel couriered to me on 21st of may 2019 and today is 10th of June ..on 25th my parcel despatched from Chennai to Chengallpattu ...My area is under Chengallpattu.. When I call them they said they don't receive the parcel...so I call Chennai courier service they said we have send it to Chengallpattu..and they asked me to call Chengallpattu again..so I call them again and they said call your area office ..I contacted maraimalainagar courier service..They Said they don't receive the parcel we are not responsible for that..You have to ask the branch office for this...Still now they don't take any action.And main thing is they never attend your call asap..They always busy only.Sometime the phone rings but they will not attend .. Word professional is not suitable for your courier service..very worst service ever.

Hello myself sara from hyderabad my parcel was dispatched on 29 may n was coming through profesional courier service from mumbai to hyderabad it contained one suit of dress it's tracking number is kur[protected] and there is no responsible person to give me any information about my parcel there contact numbers are [protected], [protected]. I want to know when i'll receive my parcel

My courier number HRD30056117 status showing as delivered online but no one has come to my address. I am wondering how come they simply update status as delivered. Called customer care and as usual very rude response.
They are not ready to investigate and find the exact place where they have delivered. Please help me to locate my courier.

Regards,
Abhay
abhay.[protected]@gmail.com

Sir,

I have booked a parcel from pimpri to jaipur at rathod courier, pimpri on 29th may 2019. The parcel is booked to send byb air and paid charges rs 900/- via receipt no. Pune/mh/pnw/t:[protected]. (Pnq[protected].
Till date parcel is not delivered to jaipur. On enquiry at jaipur i come to know that parcel is dispatched through train instead of flight.

Its very bad and cheated..