The Professional Couriers Complaints & Reviews

I've booked a package to be delivered to vishakapatnam on 24th dec 2018. Tracking number cgl2002153. The current status indicates in transit for more than a week. There has been no update in the status. I've already registered a complaint regarding the same crm255973. There has been no response to calls as well as e mails from customer care. All phone numbers seem to be busy all the time. Resolve the issue at the earliest.

I was to receive the letter from kr nagar bearing your tracking no. Krn2833568 and courier booked on dtaed[protected].
It was arrived on[protected] and i spoke with your office on mob no.[protected] and it was in turn told and shared the mobile no. Of delivery boy mr balaji mob no.[protected] he promised for delivery on dtaed [protected]@12-00 hrs he could not come i called him then he promised to deliver @1500 hrs he could not come then again i called him now he was telling me to come and collect from professional courier office.

My concern is how can a delivery boy can tell the customers to come and collect the letters.
Pl see the as name suggest professional you should manage the service in that passion only.

Respected sir i had orderd pendrive 32gb in lt store online on 22/12/2018. My order number was vpl[protected].After 2-3 days i received email by lt stating that orderd product is sent through professional courier . Sir when i checked the status it is showing me deliver to unknown address even tho i have given my own address and what lt online had verified before mailing. Sir because of professional courier who is responsible to deliver to unknown address and has done fraude signature on the delivery report. They dint call to my number even before delivering the product to know my home location. Now the status is showing deliverd to unknown address on26/12/2018. Sir i am student from ecnomicale background and purchased it to my educational purpose. Sir i request you sir to take action on the professional courier and get my product with the compensation money because of the time i have lost waiting for it in need and breaking of trust. Sir it is the only hope on you sir to give me justice.Thank you sir. Let justice rule.

My package was marked as delivered but the addressee never received it. TPC doesn't answer emails, nobody picks up calls and their website complain feature is broken. ### service ever. They lost my package and I can't even raise a complaint.
I tried calling their numbers throughout the day in both cities from where it was sent and in the city where it was sent to. The call never went through despite hundreds of attempts.

My package was ordered from amazon on 14/12/2018. The seller is from jaipur and delivery destination is bangalore. It has been more than 10 days and your tracking site has no update as to where my package is. The last update is dated 15/12/2018. Why is it taking such a long time? Even a bus travelling from jaipur to bangalore does not take 10 days to commute. I'm seroiusly frustrated and will not recommend this to anyone. You guys should change your names to unprofessional couriers. It's not the first time i have had this kind of issue. I will be cancelling my future orders if amazon chooses this courier to deliver my orders!

I had sent letters to "Office of Hon'ble Prime Minister, South Block, Raisinal Hill, NEW DELHI" on[protected] from Bhadravathi, Shivamogga District, Karnataka State. The number is BDV1655755. I need urgently my POD. So pls. arrange me to get my POD immediately without fail.

My mobile number is [protected] / [protected]. Already 1.5 month is over. So pls. resolve immediately.

I booked a important document in the professional courier consignment no : ixm47103728 from madurai to trichy on 22.12.18, 20:00 hrs,, it is to be delivered today 24.12.18 at trichy
The above consignment not delivered on 24.12.18 at trichy, on enquiry madurai head office told me that the consignment wrongly sent to coimbatore.
How pathetic the service, how the consignment meant for trichy sent to coimbatore

— forwarded message —
From: mubaraka ajmanwala
Date: sun, dec 23, 2018 at 4:14 pm
Subject: missing parcel docet no kur[protected]
To:,
Cc:,,,

Hi mr warghis,

This is to bring to your notice that my parcel is missing and it has been dispacted since dec 18, 2018, habe made multiple complains but not a single satisfactory response

I am coordinating with one of your employee vishaka who promised a callback but no one turned up till, hence writing this email

Praveen from nagdevi 400003 branch confirmed that the parcel is missing and they cannot find that, now i have informed that a letter will be sent to us which confirms that the parcel is missing.

So i have few questions :

1. Shall a customer has to wait for the letter being sent?
2. Why there's no turn around time being provided? (I am following up since 5 days now) no proper response from praveen or from vishaka
3. What is the process to escalate this?
4. Customer has to wait for claim letter for getting his / her money back? Without any turn around time
5. Where to reach if customer is not happy with the responses he or she is getting

Adding consumer forum in this email email to get justice

Also, if within 72 hrs if i do not get any response, i will post this on all social media along with the legal team being involved

My details are as follows :
Name : mubaraka ajmanwala
Contact number [protected]

Parcel is of 1 kg

Regards
Mubaraka

After receiving parcel at city hub of professional courier, branch office has not delivered the courier within a week after multiple calls from customer. Courier office staff are so unprofessional that they are not responding to phone calls and instead cutting the calls. Worst courier service in hyderabad i have ever seen. If in 10 days, courier cannot be delivered from source to destination point within india, its really pathetic.

Vns[protected] is the consignment no that is showing delivered however i have not received anything..

No one is aware where my package is.
I have already contacted the regional office no one is answering the call...

Yesterday i called them 4 to 5 time they kept on saying that i will get it but nothing delivered.

I tried calling their customer care number but they r on after 10 only.
Worst service...

I am want to deliver a courier to icici lombard health care which is located in hyderabad and same address was mentioned in the courier pack also.
But now while tracking courier, it is showing me that the courier is delivering to vaniyambadi. This problem is i am facing second time with this courier office. Really they are very worst people, always chit chatting to each other.

I have to deliver with in seven days to that point. Please take as a serious action do the solve.

Consignment from noida to chennai not delivered the consignment, but status say already delivered. Please show the proof of delivery.

All incorrect messages leads fool the individual.

Professional courier make unprofessional way of cheating the public

The consignment waiting a long from 11/12/2018 till date not delivered the consignee address

We have sent a courier from east mumbai to bengaluru on 5th nov with c/no. Kur[protected]. It has reached bengaluru - mahadevapura on 9th nov with delivery sheet no. Iblr[protected]. Till now it has not been delivered to consignee. When we are making a call to respective local delivery person and ho, there is no response.
Even we have raised a complaint through mail to ho in east mumbai as in professional courier site.

I want damages from the courier service for rs. 5000/-.

We have sent a courier from east mumbai to bengaluru on 5th nov with c/no. Kur[protected]. It has reached bengaluru - mahadevapura on 9th nov with delivery sheet no. Iblr[protected]. Till now it has not been delivered to consignee. When we are making a call to respective local delivery person and ho, there is no response.
Even we have raised a complaint through mail to ho in east mumbai as in professional courier site.

I want damages from the courier service for rs. 5000/-.

I have already filed my complaint against Professional Couriers' deficiency in customer service. The complaint is still unresolved. But I received an SMS message from the Courier people reading as follows: Your complaint ID CRM 253986 in respect of AWB No. BLR55099817 has been closed. We believe that the same was attended to your satisfaction.

But my complaint to you still standa and it has not been resolved. So it is requested that my position be explained to them.

On 12.12.2018, we booked a consignment by premium service of professional couriers for mr. S. K. Javed, 2-2-1403 balaji nagar, nellore 524002 (A. P.). Today is 17.12.2018, 4:00 pm but the consignment has been out for delivery since 15.12.2018.

The above disconnect is inexplicable and amounts to severe deficiency of service and mental harassment by the courier agency without any remorse or retribution.

If the professional courier agency does not pay damages amounting to rs. 10, 000/- as compensation, we will be forced to approach the consumer court.

Dear sir/Mam

CONSIGNMENT NO: SLM[protected]

We had send one courier from OMALUR ( SALEM DT) SRI THIRUMALAI ANDAVAR, N. Ramanathan. Mob: [protected]. To A.Loganathan, Thiruporur, Thandalam. [protected].

Booking time is 03:05 PM at 12/12/2018. Dispatched to Thiruporur from chengalpattu on 13/12/2018 at 08:13.

But, till now courier is not dispatched to me. I'm called to thiruporur office. Office person not responding properly.she said delivery person is not available. you come and collect or wait it till Monday. if delivery person is come we will delivery to you. she didn't call on 13 th onwards. Im asked to her. Mam why you didn't called on 13th & 14th december. she replied that is not in my work. you don't ask anything to me.

POOR RESPONSE FORM PROFESSIONAL COURIER. SHE DIDN'T KNOWN WHAT ISA MEAN OF PROFESSIONAL.

Regards with
A. Loganathan
[protected]
[protected]

Dispatched a courier on 2nd december from bangalore to addanki with both consignor and consignee details mentioned and pasted on the package.. 4th december it has reached addanki and 11th december i got a call from addanki courier service asking for customer's contact number which was after 8days.. While giving the courier they have accepted saying that they have door delivery service and will reach in 2days and i went so far to the professional courier office and paid more as it's an urgent courier and they can get it delivered soon.. And still the courier is not reached saying they don't have door delivery service where customer has left india and did not reach your pack on time and noone is able to collect it.. When i called addanki customer care service asking to get it delivered they said shutup and disconnect the call

A parcel was sent from bangalore to bhubaneswar on 27th april, 2018 with tracking id hrd[protected] but has still not been received at the destination. I have been trying to track it but i am not able to locate it on your tracking page.
It is required urgently as it includes
Original certificate. If i am unable to locate this parcel i will not be able to register for the 3rd term of my mba college and my degree will be claimed invalid.

Look into it asap.
Contact me on [protected]
Email [protected]@gmail.com

One item was booked from bengaluru to jamkhandi to vide no. Blr[protected] on 12/12/2018. It reached jamkhandi on 13/12/2018 at 02:22 pm. As it was urgently needed i requested them to deliver the item on 13/12/2018, however they didn't do so and kept me in dark telling that it would be delivered on 13/12/2018. I called at least 10 times but of no account.