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The Professional Couriers Complaints & Reviews

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Updated: Nov 19, 2025
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The Professional Couriers reviews & complaints page 76

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D
Deny Esther
from Chennai, Tamil Nadu
Apr 26, 2019
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Address: Chennai, Tamil Nadu, 600010

Dear sir/madam,

We received a pro courier from kolkata to chennai on 26th april 2019, the courier contains of original passports, our courier cover was totally damaged, this was third time we are facing this problem on your service. Hereafter this problem happens you are the full responsibilities for that. Kindly take the immediate action for this problem, i have attached the damaged courier photo copy for your reference. Kindly do the needful as soon as possible.
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    R
    ranjanasharma452
    from Bengaluru, Karnataka
    Apr 26, 2019
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    Address: 560043

    Their name should be changed to "unprofessional courier".

    I had such an important courier to be delivered to me by my father which reached my nearest courier center within 3 days and after that every day it displayed as "out for delivery" for 5 days and then after 5th day, it showed "address could not be traced".

    I had my full address written with my contact number over the courier and the delivery person could have called me if he could not find the address! I frequently order online and receive almost 1 to 2 packets every week and never encountered any problem for the address.

    Such an unethical behaviour from professional couriers and their customer care.

    I want to take this case on a high priority so that this situation does not happen with some other person.
    The Professional Couriers customer support has been notified about the posted complaint.
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      M
      M Zaid
      from Pune, Maharashtra
      Apr 25, 2019
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      Address: Bombay (Central Region) 301, Monarch Plaza Plot No.56, IIIrd Floor Sector - 11, CBD Belapur, NAVI MUMBAI - 400 614., Thane, Maharashtra, 421204

      This is with reference to my courier which was supposed to reach on 28-29th march.However it reached on 8th April and I have to suffer a monetary loss of 1500 Rs as the booklet inside the courier was valid till 31st March only.Your booking partner has asked me to file a complaint on the same. Kindly register my complaint and also provide an appropriate compensation for your gross negligence.Please note that your booking partner has confirmed that it will reach within 3 days.
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        D
        Dìshä Agárwãlä
        from Mumbai, Maharashtra
        Apr 25, 2019
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        Address: Rabindra avenue, Near behani petrol pump, near abc school, 732101

        KUR[protected] docket no.
        My couruer was to reach malda. It was dispatched to malda but then suddenly it showed bag dispatched to chennai.. This u what kind of service. I should get my parcel by today but dont why the professuonal courier dispatched it to chennai.. Plz hlp me out as soon as possible.. N get me my parcel back..

        I have share a screenshot.. Plz check
        +1 photos
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          P
          PC_24
          Apr 25, 2019
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          Address: Gorakhpur, Uttar Pradesh, 273015

          Dear sir/ madam,

          The bank manager of federal bank has send me an urgent document to me for gorakhpur at 12th april 2019. The way number is prc979457. But i didn't receive that courier yet. The courier has been received in gorakhpur at 16th april 2019. But it is showing in transit yet.
          I have called at their gorakhpur branch many times. Even i have told him that if he is not able to send the courier at my home, please confirm me. But i didn't get any positive reply from him.
          People is using the courier service to save the time. But their team is not responsible for the time. We are giving mobile numbers on the envelop of the courier, but their team don't have the curtsy to call the customer and inform them that we cannot deliver the courier at given address and please collect from our office.
          Pl ease look into this matter & resolve this issue.
          The Professional Couriers customer support has been notified about the posted complaint.
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            T
            Thileeban Surya
            from Udupi, Karnataka
            Apr 25, 2019
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            Address: 560067

            My tracking number is maa[protected]. The tracking result shows it is delivered on 4th april 2019. However, it is not delivered to me so far till 24th april 2019. I called the bangalore professional courier office 20 times and the customer care more than 20 times. No body responds and care about the customer. Still the item is missing?
            The item couriered is missing now and shall i give a complaint in consumer court against professional couriers.

            Complaint number - crm272290
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              V
              vaibhavgupta07
              from Mumbai, Maharashtra
              Apr 24, 2019
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              Address: Meerut, Uttar Pradesh, 250001

              This is regarding courier with way no. Vpl[protected]. The courier is out of delivery for approximately 9 days and has been not been delivered yet. Forget delivering, i have not been contacted regarding any prospective delivery.
              On calling the meerut city office, i got to know that the courier has gone to the different locality which is far from my locality.
              But, since than no action has been taken and now they have stopped picking up my call.
              The Professional Couriers customer support has been notified about the posted complaint.
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                K
                kmrathod
                from Gurgaon, Haryana
                Apr 24, 2019
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                Address: 400097

                This is the fourth time in last 18 months that malad branch employees return the courier back to the sender writing no address found.
                In last year my cheque book from idbi bank was return to the bank for three times in a year. Now there was an courier from hdfc ergo the person is calling me that come and collect the courier from branch.
                We are able to receive the services from other courier services on the same address
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                  S
                  Shameena ps
                  from Erattupetta, Kerala
                  Apr 23, 2019
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                  Address: Yousaffali MA, civil excise officer, excise circle office, muvattupuzha, Ernakulam, Kerala, 686691

                  Hi sir
                  A clothing supplier sent us 3 pieces o[censored]nstitched salwar suits from mumbai to kothamangalam, kerala. I recieved only 2 pieces. I found the parcel cover wrapped with another tape which was send without that tone by the supplier. My tracking number is [protected]. I kindly request you to do the necessary

                  Yours faithfully
                  Shameena
                  +1 photos
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                    S
                    Srikari Jannu
                    from Guntur, Andhra Pradesh
                    Apr 22, 2019
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                    Address: 509001

                    Recently i have to receive cheque through your services so i tracked it was showing received mahabubnagar
                    So i contacted professional service of mahabubnagar
                    One lady spoke me out irrespectful to me
                    Again she cut call and kept the line busy
                    It was very reckless
                    I immediately need explanation regarding this issue
                    Iam highly dissatisfied from your service
                    The Professional Couriers customer support has been notified about the posted complaint.
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                      L
                      leonardo Gracias
                      from Cuncolim, Goa
                      Apr 19, 2019
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                      Address: Leonardo Gracias, Hno 213, 3rd ward Colva , Salcete Goa, 403708, 403708

                      Courier no knr1151804 dispatched from kerela on 10th has still not reached goa a mail was droped on [protected]@tcpindia.com regarding the same and i have received no reply, the tracking is showing dispatched to salem and goa at the same time. I the supplier has forwarded me the picture of the consignment showing the correct address and phone no on the parcel.
                      The Professional Couriers customer support has been notified about the posted complaint.
                      My supplier dispatch the goods from tirupur to karur it's tracking number is 7198315 on 13th April but still not delivery the parcel. The goods in karur professional office in last 4 days. The same issue happened lot of time. But nobody rectify the issue in your branch
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                        L
                        Longthun Tuikhar
                        from Gurgaon, Haryana
                        Apr 17, 2019
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                        Address: 45/9 Kishangarh, Kishangarh, New Delhi, Delhi, 110070

                        Hi have sent the parcel from delhi to imphal with tracking number del[protected].. Since 9th april the product is with guwahati office and they have not updated the system. After multiple mails they replied that they have send to imphal on 13th april but till date we have not yet received the package. We went to imphal office and they said they dnt have it. Now i'm sure it's with guwahati office. Someone please take action i'll be very thankful.. I trusted professional courier and this is what i'm getting.. Back home my parents are waiting for this package eagerly they have to go to village and they can't stay for any longer as they have urgent work to do.
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                          I
                          Iliyasahmed Dakhani
                          from Tirthahalli, Karnataka
                          Apr 16, 2019
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                          Address: Jubeda Manzil, KHB Colony behind New DC Office Gadag, Do, 582101

                          Dear team,

                          For your kind information i had bad experience with the courier boy i. E [protected], speaking very roundly, like giving spot name and asking customer to come and take the parcel.

                          As the world mean courier is delivery the parcel to the customer door step.

                          But here the courier guys behavior is like doing fever on customer by delivering the parcel to him.

                          Hope this ediot uncultured, and nonsense courier guys will be auctioned accordingly.

                          Please find the doc no hrd[protected]

                          Thanks
                          Regards
                          Iliyas ahmed
                          The Professional Couriers customer support has been notified about the posted complaint.
                          Apr 16, 2019
                          Updated by Iliyasahmed Dakhani
                          HRD[protected]
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                            D
                            dhgajra
                            from Bhachau, Gujarat
                            Apr 16, 2019
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                            Address: VPL : Mumbai-Vile Parle Manager : MR.RAMACHANDRAN In charge : ANUP Cust Care Exec : KALPANA LAD | Address : 123-128,SAHARA CARGO ESTATE : OFF TARUN BHARATH SOCIETY : CHAKALA, J.B. NAGAR, ANDHERI EAST City & Pincode : 400099 Phone No., Kutch, Gujarat, 370001

                            My consignment in profession courier docket no. Vpl[protected] which are send from nsdl (Pan card) but till date not delivered. Many time complaints lodge but no any reply from professional courier.

                            Status enquiry made on apr 16, 2019 at 11:29:39
                            Consignment details
                            Way no. Vpl[protected] view ref./folio no click here to view reference no.
                            Origin destination
                            Delivery details
                            Receiver relationship/designation
                            Signature/stamp drs no not generated
                            Date id proof
                            Time contact no.
                            Status despatched to mumbai
                            Forwarding details international consignment: click here for more details.
                            Date location activity delivery sheet
                            Apr 10 2019
                            09:38 mumbai-vile parle despatched to mumbai-vile parle-mumbai-vile parle ivpl[protected]
                            Apr 10 2019
                            08:02 ahmedabad received at mumbai-vile parle mamdxxx0152746
                            Apr 9 2019
                            20:04 ahmedabad despatched to mumbai-vile parle mamd321653
                            Apr 9 2019
                            07:04 bhuj received at ahmedabad mbhj938111
                            Apr 8 2019
                            18:34 bhuj despatched to ahmedabad mbhj93789
                            Apr 4 2019
                            10:02 rajkot received at bhuj mrkt04042019
                            Apr 4 2019
                            00:25 rajkot despatched to bhuj mrkt518073
                            Apr 3 2019
                            12:10 mumbai-kurla received at rajkot mkur[protected]
                            Apr 2 2019
                            00:24 mumbai-vile parle despatched to rajkot mvpl8923890
                            The Professional Couriers customer support has been notified about the posted complaint.
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                              A
                              Abhialsh B V
                              from Bengaluru, Karnataka
                              Apr 13, 2019
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                              Address: V Rize Industries, near Reliance petro bunk, 560 091

                              Delayed in deliver the goods and poor response, no delivery on time, very poor responcse, 3 days delivery not yet delivered, they dont know the value of time and goods.
                              Vif we ask for the delivery, they told us to come and collect the goods,
                              Its very difficult to collect, even we already paid for door delivery.
                              I need immediate action for the above complaint
                              The Professional Couriers customer support has been notified about the posted complaint.
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                                S
                                Shambhu Nath Rai 2
                                from Delhi, Delhi
                                Apr 12, 2019
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                                Address: Dilshad garden Delhi 110095, New Delhi, Delhi, 110095

                                My newly made pan card was despatched for delivery by nsdl on 31 march 2019. Air way bill no for that was vpl[protected]. Expected date of delivery was 10/4/19. When i tracked the status of despatched card it is showing that card is delivered by dil shad garden branch professional courier. When i enquired the branch to whom they have delivered the pan card they are not giving the satisctory reply. Card is not delivered to me yet it is missing. Now they are not picking my telephone. The address at which the card was to be delivered is
                                Shiam
                                S/o shambhu nath rai
                                97d lig dda flats satyam enclave
                                Jhilmil colony vivek vihar
                                New delhi
                                110095
                                The Professional Couriers customer support has been notified about the posted complaint.
                                This is throghly happening in your service point P. Yanam (533464)and they are not delivering the consignments and even they are not informing to us.While we are questioning them, They are giving ridiculous answers with worriest service. I think you may take appropriate action against them.
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                                  J
                                  Johan Singh
                                  from Bengaluru, Karnataka
                                  Apr 12, 2019
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                                  Address: 560037

                                  My tracking number is maa[protected]. The tracking result shows it is delivered on 4th april 2019. However, it is not delivered to me so far till 12th april 2019. I called the kundalahalli, bangalore professional courier office 20 times and the customer care more than 20 times. No body responds and care about the customer. Still the item is missing?
                                  The item couriered is missing now and shall i give a complaint in consumer court against professional couriers.
                                  The Professional Couriers customer support has been notified about the posted complaint.
                                  I sent a parel from karur to chennai on 6 th april 2019. It contains 4 products in total. I packed it perfectly in a new box. But delivery boy delivered it in a repacked box. Im using professional couriers for a long time.. people in chennai customer care is very rude. They are not answering my queries. Disappointed.
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                                    K
                                    Komal Shar
                                    from Mumbai, Maharashtra
                                    Apr 11, 2019
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                                    my parcel not yet delivered and status showing holding

                                    Hi,
                                    My parcel which was dispatched from mumbai-vile parle to howrah is not yet delivered. It was booked on 6th april. And the parcel reached kolkata hub and now the status is showing holding from 8th april. The tracking number is vpl[protected].. Please do something.. The parcel was very urgent. I don't know why the company is not delivering the consignment and is just holding it from 3days. And no one is picking up the phone in howrah...
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                                    S
                                    sadik mohd
                                    from Hyderabad, Telangana
                                    Apr 10, 2019
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                                    Professional courier is our official partners for courier in my NAGARJUNA fertilizers company, we should stop,

                                    I have sent a official courier on 27th March to nellore, received nellore, ap professional courier center on March 28th.. Till it is not delivered, I have spoken with nellore center no one responding they taken my number to call back nothing is there.

                                    I have given complaint also not responding anyone, where to give comsumerforum or what?

                                    Where is our courier

                                    Complaint CRM271595

                                    AWB HYD73877445

                                    Regards.
                                    Sadik
                                    [protected]
                                    The Professional Couriers customer support has been notified about the posted complaint.
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                                      S
                                      Siva Chidhambaram
                                      from Mayiladuthurai, Tamil Nadu
                                      Apr 10, 2019
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                                      Address: Tiruvarur, Tamil Nadu, 614018

                                      I sent a parcel which contained two sets of official letters on 05.04.2019 at mannargudi to tamil university, thanjavur. It hasn't been delivered yet. While contacting the courier of thanjavur, they gave me the phone number of mr. Kumar, who was supposed to deliver my parcel. He talked rudely to me. And it's been 6 days since i sent that parcel. But the destination is just 40 kms long from mannargudi.
                                      The Professional Couriers customer support has been notified about the posted complaint.
                                      I had to receive a parcel my Maharashtra, it has reached my local courier station at Kempapura Bangalore, but the delivery person has not yet delivered my courier yet, every day i am calling up the concern courier office but no one has addressed this issue
                                      My packaged is missing as it shown through tracking that theres is no service area after reaching Dehradun hub office on 30th march 2019 at 12.45pm . Im so dissapointed as it requires my documents and food staff inside the packaged.
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