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Times Of India Complaints & Reviews

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Updated: Jun 15, 2025

Complaints 2766

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325

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So far, so good. Times Of India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Times Of India will keep up the work and continue to help more customers with their concerns even better 🤝

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Cancellation of Subscription and Refund( TS3002948A)

Wrong selling, fake commitment, fraud

Subscription refund pending since 2 months

Subscription refund pending for more than two months

Change of Address is not Updated

Most useful reviews

Change of Address

Charges for Combo offer of News Paper

unsubscribe me from toi e newsletter

Renewal of subscription

Change of address subscriber id 30149781 - amol agarwal

Featured stories

Unethical and unprofessional behaviour of TOI representative

Change of address not entertained and subscription not refunded

Newspaper delivery pending for more than 1 month

Times Of India reviews & complaints page 115

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Address: Hyderabad, Andhra Pradesh

Hi this is bhanupavan. I had opted for yearly subscription for Times of India news paper. Recently I got relocated within the city and my address got changed; I had informed the same to new paper agency guy. It has been 1 month until now there is no response in any way, despite of multiple requests. I had tried to raise a complaint through direct weblink @ http://timesofindia.indiatimes.com/feedback.cms But I wonder its also not working...

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Address: New Delhi, Delhi

I took my first ever Ola cab ride. I took the car from press club of india raisina road new delhi on 6th sept'2015 at about 3.45pm to my house Surya nagar dist ghaziabad. I paid a bill of rs- 283/- . But later when i got the bill on my mail it included toll and tax . The driver never paid any toll as he was a resident of ghaziabad only and was returning home only. So the extra charges should be refunded. driver Anuragh, mob no [protected]...

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Address: Gurgaon, Haryana

In Gurgaon, TOI & HT newspaper vendor charges Rs 170 pm each against max cost of Rs 140, payable in advance, and service is poor. Vendor will charge flat Rs 170 pm, even when there is strike, no publication & non delivery. Newspapers are unconcerned of their attitude. If you raise any question, the supply is STOPPED with immediate effect. Is it not ridiculous?...

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Address: Nadia, West Bengal

I subscribe times of india on 31/07/2015 by giving cheque no. 633509. One year passed i am not getting coupon.The vendor demanding the total cost of one year news paper delsult ivery.Complaint in all level but the result is nil.I have also order cum receipt form of subscription in my hand....

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Address: Chennai, Tamil Nadu

I have paid my annual subscription for Times of India News paper in Chennai with subscriber ID 32997964 commencing 01 Jun 2015. The agent who is to supply the paper, Mr Sekar, is highly irregular and undisciplined in behavior. Verbal complaint was lodged a number of times with the Chennai office on telephone number 45457924. Assurance was given to change the agent and regulate the supply but that has not happened till date. It is requested...

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Address: Dehradun, Uttarakhand

Sir, This is to bring to your knowledge that i am a resident of Dehradun in area Jollygrant next to airport of Dehradun. The TOI subscription received here states clearly that No ROAD SURCHASE is applicable at Dehradun, Mussorie, Haridwar and Rishikesh, However we are been charged Rs2/- perday for same. Repeated questioning with hawker states that it is sanctioned by TOI office . My complaint is that Jollygrant which is apart of Dehradun...

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I am Prasenjit Modak residing at 43, Sholok Pally Garfa, Kolkata-70078 and regular reader TOI news paper. 29th april 2015 I have subscribe my paper and newspaper agent was collected cheque, chk no -054414, from my company name Desire Mapping Technologies Pvt Ltd, Amount 529.00 and cash Inr. 20.00 .After that my newspaper vendor delivering paper without any newspaper coupon.Recently vendor stopped my paper not receiving any coupon.Trying to...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear sir, It is to inform you that I had subscribed The Times if India for 15 months by paying a sum of ₹795 through SBI Cheque No-874904 in favour of B.C.C.L. My subscription ID is 33443590 and Order Ref No-DBSOO21818. My subscription started form[protected]. RASTOGI NEWS AGENCY used to deliver the newspaper. Recently I changed my flat but prior to changing I did inform him about my address. Both the addresses are close by. While...

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Address: Chennai, Tamil Nadu

My Subscription number is[protected]. Subscribed for Times of India, Chennai edition from April 2014 to April 2015. The news paper was not delivered regularly and I have complained 22 times till date and there is no reaction from the customer care or any circulation management folks. I am sick and tired of calling their number and I have asked for refund of my money (499 INR per year). -Ramakrishna, Chennai...

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Address: Chennai, Tamil Nadu

This is Janesh, residing at B3, Ground floor, Apollo twins Apartments, Periyar pathai, West Choolaimedu Ch 94, recently I endorse yearly subscription of daily news paper in 'TOI'. Regularly I get the news paper in the early morning at 6.30 am from 1st July'15 onwards. Last three weeks before newspaper issuing boy asked me one coupon that i have received from TOI, but I misplaced and lost the coupon in somewhere else. I tried to find out...

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Address: Hyderabad, Andhra Pradesh

Dear Sir, I am in Hyderabad, I have taken 1 year subscription and paid the amount to Times Of India. 4 Months back I changed my address from Balaji Nagar to KPHB Colony. Though I registered the change of address paper is not getting delivered to my new address . I made numerous followups on below numbers and I am not geting any response. Please kindly initiate action [protected] : A lady picks the call and will promise paper will...

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Address: Visakhapatnam, Andhra Pradesh

Sir/Madam, I have subscribed to Times of India News paper last month. That agent was so nicely explained about the news paper. I also know about this paper thats why subscribed. He has told me from 01 Aug 2015 onwards i will get the newspaper. Already four days are over. I have not been received yet. What those people are doing i dont know? I have given complaint through the phone no. provided on their subscription form. They have told...

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Address: New Delhi, Delhi

Hello, I am resident of Govindpuri, New Delhi. Near Gali No.10 Govindpuri, there is a vendor who sells various newspapers. In first week of July'2015, i went their to purchase TOI. He took Rs. 5/- instead of Rs. 4.50/-. Generally other vendors gives 50 paise or some toffee (if they don't have 50 paise). He refused to give me 50 paise or toffee. I argued alot but he ignored me. Now on 29 July 2015, i again went to his shop to buy TOI,...

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Address: Krishna, Andhra Pradesh

I have subscribed the times of India newspaper under founder member offer by paying Rs. 250 for 10 months subscription in march 2015 by cheque no. 8 11 500 SBI. The cheque was honoured immediately in a week time. But I did received copy any sort of newspaper edition thought I have complained about the issue to concern vijayawada office....

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Address: Chennai, Tamil Nadu

I am having following‚ subscribtion copy of chennai edition of times of india.
12 months: order no. 33314241

I have not got the news paper for the past 20 days. I complained in in the help line number so many times but i did not a proper response....

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Address: East Godavari, Andhra Pradesh

as i want to subscribe toi newspaper daily the distributor of my city kakinada, he has been neglected and so saying it is a bad paper and not a good option to choose, this complaint is not only with me it is through out my city all the people are been faced and irritated by this distributor plz try to take action as fast as you can...

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Dear Sir, I want to know the news by TOI dt.10 June'15 for Tatkal Cancellation Refund (50%) as Heading:-Rail Tatkal ticket booking timings revised; 50% refund on cancellation.The news is this:- NEW DELHI: Indian Railways has changed the timing for the booking of Tatkal tickets, and said that customers can get a refund o[censored]pto 50% on cancellation for the same. Timing is OK but what is the Refund news? IRCTC Customer care did;t refund...

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Address: Chennai, Tamil Nadu

Hi, Subscription # 33500552 I have complained about not receiving copy of 'The Times Of India' for almost 12 days since the renewal of subscription. Several calls have been made to the newspaper vendor Eshwaran, Jayam Newspaper Mart.And the response have been absolutely irresponsible & rude. I have made several complaints on phone to Times Office @ Chennai. I have personally spoken to Dharani, Shyam & Ganesh; it is highly regretting...

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Address: Bangalore, Karnataka

I am an ardent reader of TOI and ET, as I need to track the markets on a daily basis. However, I am utterly disappointed at highly irregular supply of newspaper by vendor Rajeshwari News Paper Agency, Somasundra Palya, Haraluru, Kudlu, Bangalore. (Prop - Prasad A). Apart from that, he refused to accept TOI + ET combo offer, telling me that they have to charged separately. Off-late he has refused to take my calls, displaying complete...

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Address: New Delhi, Delhi

My newspaper vendor is charging normal rates and not agreeing to charge combo rates for The Times of India & Nav Bharat Times. The vendor details are as below ARUN NEWS AGENCY, M 217, Shakur Pur, Delhi 110034 Mobile no. G.ARUN [protected] K. Ganeshan [protected]. Please iniate necessary action and ensure he charges me Combo rates. Regards Rajesh Jain C - 15, NEELAMBER APARTMENT, AIRFORCE NAVAL HOUSING COMPLEX, SAINIK VIHAR ROAD,...

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