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Times Of India Complaints & Reviews

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Updated: Feb 17, 2026
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Times Of India reviews & complaints page 115

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D
Dhruv Varshney
from Gurgaon, Haryana
Sep 29, 2015
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Address: Hyderabad, Andhra Pradesh
Website: Timesofindia.com

Hi Team, I have an yearly subscription of TOI. My Contact no. is [protected]. I have changed my Address and want to get my paper at my new address. I have checked with the Vendor and he suggest me to mail to TOI. My Old Address was, #101, Sanjana Arcade, P&T Colony Rd no. 2, Medipally, Hyderabad. My New Address is:- D2-406, SINGAPORE TOWNSHIP, NEAR INFOSYS, POCHARAM, GHATKESWAR, HYDERABAD, 500088. Please do confirm when my new address is updated in your database and from when I can receive my TOI copy there. Looking forward to hear from you. Kind Regards, Dhruv Varshney
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    bajarangi
    from Bengaluru, Karnataka
    Sep 19, 2015
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    Address: Mumbai City, Maharashtra
    Website: www.timesofindia.com

    Salesmen wheeler & co., at cst mumbai rly stn both main line and mail - express line, never never given me combo of times of india and maharashtra times, charging one rupees extra, saying that, copies at stall not meant for sales as combo copies for rs. 6 / - , you either take action, or stop writing on paper as - times and matta for rs. 6 / - immdtly. Pl.
    Times Of India customer support has been notified about the posted complaint.
    I request to one and all citizens of Mumbai and Dadar or any Rly Stalls of WHEELER & CO., please please try yourself, for purchasing times of india and maharashtra times COMBO daily newspapers, how you will get reply from the salesmen of these stalls, just take experience., thanks
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      Manuj Khurana1
      from Delhi, Delhi
      Sep 13, 2015
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      Address: Gurgaon, Haryana

      The vendor does not gives a combo offer on TOI and Navbharat Times and he submitts the bill seperately and also charges Rs 20 as delivery charge per new paper. We donot get the advantage of the combo offer and are overcharged every month. The vendor is Chahat News Agency Gurgaon. Thanks Manuj [protected]
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        bhanu pavan
        from Coimbatore, Tamil Nadu
        Sep 12, 2015
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        Address: Hyderabad, Andhra Pradesh

        Hi this is bhanupavan. I had opted for yearly subscription for Times of India news paper. Recently I got relocated within the city and my address got changed; I had informed the same to new paper agency guy. It has been 1 month until now there is no response in any way, despite of multiple requests. I had tried to raise a complaint through direct weblink @ http://timesofindia.indiatimes.com/feedback.cms But I wonder its also not working @ taking my request. I', m attaching the documents as a proof. Please kindly take necessary action. I really wonder these type of incidents were commencing for a largest circulated news paper :)
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          paulneeraj
          from Jaipur, Rajasthan
          Sep 8, 2015
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          Address: New Delhi, Delhi

          I took my first ever Ola cab ride. I took the car from press club of india raisina road new delhi on 6th sept'2015 at about 3.45pm to my house Surya nagar dist ghaziabad. I paid a bill of rs- 283/- . But later when i got the bill on my mail it included toll and tax . The driver never paid any toll as he was a resident of ghaziabad only and was returning home only. So the extra charges should be refunded. driver Anuragh, mob no [protected] wagon r no Up16 ct 3336. Thanks ! Neeraj Paul [protected]@gmail.com [protected].
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            K G Chadha
            from Alwar, Rajasthan
            Sep 6, 2015
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            Address: Gurgaon, Haryana

            In Gurgaon, TOI & HT newspaper vendor charges Rs 170 pm each against max cost of Rs 140, payable in advance, and service is poor. Vendor will charge flat Rs 170 pm, even when there is strike, no publication & non delivery. Newspapers are unconcerned of their attitude. If you raise any question, the supply is STOPPED with immediate effect. Is it not ridiculous?
            True, same problem is faced by me several times and my vendor has threatened me to stop the delivery of my two newspapers from tomo. onwards. Going to take action against him now.
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              bappa kundu12
              from Kolkata, West Bengal
              Sep 6, 2015
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              Address: Nadia, West Bengal

              I subscribe times of india on 31/07/2015 by giving cheque no. 633509. One year passed i am not getting coupon.The vendor demanding the total cost of one year news paper delsult ivery.Complaint in all level but the result is nil.I have also order cum receipt form of subscription in my hand.
              Sep 10, 2015
              Updated by bappa kundu12
              till date i email lalit ojha & others but they not take any step.
              Sep 10, 2015
              Updated by bappa kundu12
              TIMES OF NOT TAKE ANY STEP TO RESOLVE THE COMPLAIN.
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                A
                aarveeraman
                from Chennai, Tamil Nadu
                Sep 5, 2015
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                Address: Chennai, Tamil Nadu

                I have paid my annual subscription for Times of India News paper in Chennai with subscriber ID 32997964 commencing 01 Jun 2015. The agent who is to supply the paper, Mr Sekar, is highly irregular and undisciplined in behavior. Verbal complaint was lodged a number of times with the Chennai office on telephone number 45457924. Assurance was given to change the agent and regulate the supply but that has not happened till date. It is requested that suitable action may be initiated against the individual and an another vendor may be assigned the task of delivering newspaper daily. Thanks. R Venkataraman.
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                  docagrawal1
                  from Delhi, Delhi
                  Sep 5, 2015
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                  Address: Dehradun, Uttarakhand

                  Sir, This is to bring to your knowledge that i am a resident of Dehradun in area Jollygrant next to airport of Dehradun. The TOI subscription received here states clearly that No ROAD SURCHASE is applicable at Dehradun, Mussorie, Haridwar and Rishikesh, However we are been charged Rs2/- perday for same. Repeated questioning with hawker states that it is sanctioned by TOI office . My complaint is that Jollygrant which is apart of Dehradun and on route to rishikesh from dehradun(single road) is being charged Rs 2/- perday (Rs 60/-per month) extra while in rishikesh the same paper costs Rs 2/day less. I hope that you will look into the matter and do the needful so that extra money is not charged from us . Thanking you Sanjay
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                    Prasenjit Modak
                    from Kolkata, West Bengal
                    Aug 31, 2015
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                    I am Prasenjit Modak residing at 43, Sholok Pally Garfa, Kolkata-70078 and regular reader TOI news paper. 29th april 2015 I have subscribe my paper and newspaper agent was collected cheque, chk no -054414, from my company name Desire Mapping Technologies Pvt Ltd, Amount 529.00 and cash Inr. 20.00 .After that my newspaper vendor delivering paper without any newspaper coupon.Recently vendor stopped my paper not receiving any coupon.Trying to communicate many times paper and he always telling me cheque has no stress till date. So I want now solution, please take care my issue as urgency basis.Waiting for your response Best Regards Prasenjit Modak Desire Mapping Technologies Pvt Ltd
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                      rakeshprakash156
                      from Gurgaon, Haryana
                      Aug 16, 2015
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                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      Dear sir, It is to inform you that I had subscribed The Times if India for 15 months by paying a sum of ₹795 through SBI Cheque No-874904 in favour of B.C.C.L. My subscription ID is 33443590 and Order Ref No-DBSOO21818. My subscription started form[protected]. RASTOGI NEWS AGENCY used to deliver the newspaper. Recently I changed my flat but prior to changing I did inform him about my address. Both the addresses are close by. While subscribing I did inform him about this situation and he had agreed to condition of delivery the newspaper to my new address. But he is not doing so. From the day I changed my flat, he started avoiding my calls. In order to get uninterrupted service I gave him all the coupons. It seems that he is trying to cheat me.I have his contact no but no address . So please provide me with the address of News Agency or the vendor, he is the one who is taking the newspaper from you. Waiting for the positive response. Rakesh Prakash. Mob-[protected]
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                        Ramakrishna Peesapati
                        from Delhi, Delhi
                        Aug 14, 2015
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                        Address: Chennai, Tamil Nadu

                        My Subscription number is[protected]. Subscribed for Times of India, Chennai edition from April 2014 to April 2015. The news paper was not delivered regularly and I have complained 22 times till date and there is no reaction from the customer care or any circulation management folks. I am sick and tired of calling their number and I have asked for refund of my money (499 INR per year). -Ramakrishna, Chennai
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                          Janesh L
                          from Chennai, Tamil Nadu
                          Aug 14, 2015
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                          Address: Chennai, Tamil Nadu

                          This is Janesh, residing at B3, Ground floor, Apollo twins Apartments, Periyar pathai, West Choolaimedu Ch 94, recently I endorse yearly subscription of daily news paper in 'TOI'. Regularly I get the news paper in the early morning at 6.30 am from 1st July'15 onwards. Last three weeks before newspaper issuing boy asked me one coupon that i have received from TOI, but I misplaced and lost the coupon in somewhere else. I tried to find out but couldn't. Same Intimated to the local person of TOI. But unfortunately for the last 10 days I didn't get the 'TOI' daily newspaper. There is no communication from your side and issuing paper has been stopped without any prior Intimation. Yesterday I called your Helpline number '[protected]' and registered my name and mobile number in IVR. Today morning one local person came and said he is coming from TOI and threaten me that 'If you are not submitting the coupon, we wont issue the paper to your address. Where ever you can lodge complaint we wont bother and mind' I never had this kind of bitter experience in my life time. Already I paid the cash for the year in advance, this is the service what you offered to customers. I paid the subscription fees through valid cheque, same has been drawn. Really I fed up with the local vendor and the service render by TOI. Here with I request you to return back my cheque (excluding for the issued days) and I don't want to continue with TOI from now. Thank you very much for the experience what I had. My Subscription ID : 34154516 Vendor name : Ponnambalam Area name : Kodambakkam Regards Janesh Internal Auditor Sun Direct TV P Ltd Chennai [protected]
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                            S
                            sures31
                            from Hyderabad, Telangana
                            Aug 4, 2015
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                            Address: Hyderabad, Andhra Pradesh

                            Dear Sir, I am in Hyderabad, I have taken 1 year subscription and paid the amount to Times Of India. 4 Months back I changed my address from Balaji Nagar to KPHB Colony. Though I registered the change of address paper is not getting delivered to my new address . I made numerous followups on below numbers and I am not geting any response. Please kindly initiate action [protected] : A lady picks the call and will promise paper will be delivered from next day, I called nearly 20 times every time I get the same response I have taken escalation contact and tried reaching him (Her Manager) :[protected], This great man never picks the call I followed up with local paper agent[protected] who will never respond properly
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                              mvspdevi
                              from Visakhapatnam, Andhra Pradesh
                              Aug 4, 2015
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                              Address: Visakhapatnam, Andhra Pradesh

                              Sir/Madam, I have subscribed to Times of India News paper last month. That agent was so nicely explained about the news paper. I also know about this paper thats why subscribed. He has told me from 01 Aug 2015 onwards i will get the newspaper. Already four days are over. I have not been received yet. What those people are doing i dont know? I have given complaint through the phone no. provided on their subscription form. They have told me that i receive from 2nd Aug but where??. 3 rd Aug also I hv given complaint what is the use? Again they have taken my mobile no. but where is the News paper? What they are doing? They have taken all the personal details including phone numbers on their subscription form along with photo identity proof then also they are giving to somebody else or what? They have given coordinator number of vizag but what that person is doing i dont know. I have tried several times but hes not lifting at all!!! Then why these people should be appointed as coordinators? That agent has also told me that he gives pen stand for order confirmation that also i have not received yet. This clearly indicating that we should not believe the agents blindly. The much interest they are showing on no. of subscriptions but not on subscribers? I want an early action in this matter.
                              Aug 04, 2015
                              Updated by mvspdevi
                              I have tried to give complaint through mail for two times which they have given on their subscription form [protected]@timesgroup.com but the message not delivered shown msg like "Recipient address rejected".

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                                Priyank Khare
                                from Mumbai, Maharashtra
                                Jul 29, 2015
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                                Address: New Delhi, Delhi

                                Hello, I am resident of Govindpuri, New Delhi. Near Gali No.10 Govindpuri, there is a vendor who sells various newspapers. In first week of July'2015, i went their to purchase TOI. He took Rs. 5/- instead of Rs. 4.50/-. Generally other vendors gives 50 paise or some toffee (if they don't have 50 paise). He refused to give me 50 paise or toffee. I argued alot but he ignored me. Now on 29 July 2015, i again went to his shop to buy TOI, again he starts arguing with me instead of returning money. He used abusive language. He said do whatever u want to do. There are lots of people like u comes daily to meet my father. But no one can harm us. He said either you give me 50 paise or 5/- and take this newspaper. but i did not have 50 paise. But he should be keep some 50 paise toffee for this purpose. My issue is that i think he is charging more than printed price in every item he is selling. Now, if he sells a TOI 20 people in day, then he is in a profit of extra Rs. 10/- which is quit wrong. So, my only request is to take some action against these types of mis behaved vendors and stop giving them charge to distribute TOI or other papers. I am telling you this as a consumer. So If, u can not do this, then at least tell me very clearly. I will solve this problem from my own. Because i am from Consumer Affairs and i know how to tackle these types of situation. I will wait for your response. My emailid- [protected]@gmail.com
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                                  S
                                  Srinivas Seesala
                                  from Chennai, Tamil Nadu
                                  Jul 28, 2015
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                                  Address: Krishna, Andhra Pradesh

                                  I have subscribed the times of India newspaper under founder member offer by paying Rs. 250 for 10 months subscription in march 2015 by cheque no. 8 11 500 SBI. The cheque was honoured immediately in a week time. But I did received copy any sort of newspaper edition thought I have complained about the issue to concern vijayawada office.
                                  Times Of India customer support has been notified about the posted complaint.
                                  7th May 2016

                                  Dear Sir,
                                  I have subscribed for TOI & SUNDAY TIMES for 12 months on 17th March by Cheque No. 378637 for Rs. 390. The order number is 3977. The details are as below:

                                  Name of the subscriber: V.Prabhakara Rao
                                  Address: Flat No. S 1 Ushodaya Towers, Behind Raghavendra Nursery
                                  Near SBI, Tadepalli 522501 (Dt. Guntur) AP

                                  The delivery of the newspaper is quite erratic. At least 10 issues in April 16 were not delivered. Even when delivered, the delivery boy does not leave it at my door-step but throws it in the corridor and I have to collect the loose pages spread in the entire corridor.

                                  In this month, for last 7 days, the paper was not delivered at all.

                                  I tried to send email to cm.[protected]@timesgroup.com, but the mails were returned. Please look into this and see that the paper is delivered daily.

                                  I would suggest to TOI not to enlist subscribers for annual subscription, when the services are so poor & erratic. Please see that my high opinion of TOI is not tarnished with such negligence of services.

                                  With kind regards,
                                  Yours sincerely
                                  Prabhakara Rao V
                                  Subscription No:[protected], K>Srinivas, TF6, sneha towers Tikkle road, Near DV Manor Hotel, Vijatyawada. Not receiving the paper
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                                    mekala saravanan
                                    Jul 27, 2015
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                                    Address: Chennai, Tamil Nadu

                                    I am having following‚ subscribtion copy of chennai edition of times of india.
                                    12 months: order no. 33314241

                                    I have not got the news paper for the past 20 days. I complained in in the help line number so many times but i did not a proper response.
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                                      harindra ch
                                      from Alampur, Telangana
                                      Jul 24, 2015
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                                      Address: East Godavari, Andhra Pradesh

                                      as i want to subscribe toi newspaper daily the distributor of my city kakinada, he has been neglected and so saying it is a bad paper and not a good option to choose, this complaint is not only with me it is through out my city all the people are been faced and irritated by this distributor plz try to take action as fast as you can
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                                        akch54
                                        from Delhi, Delhi
                                        Jul 23, 2015
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                                        Dear Sir, I want to know the news by TOI dt.10 June'15 for Tatkal Cancellation Refund (50%) as Heading:-Rail Tatkal ticket booking timings revised; 50% refund on cancellation.The news is this:- NEW DELHI: Indian Railways has changed the timing for the booking of Tatkal tickets, and said that customers can get a refund o[censored]pto 50% on cancellation for the same. Timing is OK but what is the Refund news? IRCTC Customer care did;t refund the Tatkal Refund to?????
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