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Times Of India Complaints & Reviews

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Last updated Dec 5, 2023
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Times Of India reviews & complaints page 7

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C
Chintukartik
from Chengalpattu, Tamil Nadu
Aug 22, 2022
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Address:No 5, Sakthi Vinayagar Koil street, Gayathri Nagar, West Urappakkam, Dist: Chengalpattu - 603211

Did not receive newspaper on 21st and 22nd August 2022. On 20th August received newspaper at 12:00 Noon. Please take action as we called the dealer here but did not give any response.
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    D
    Dishank09
    from Ahmedabad, Gujarat
    Aug 3, 2022
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    Address:Ahmedabad

    I have paid for the subscription in advance (20-Jun-22) for TOI. I am not getting news paper since last few days. In order to check for the issue, I called "Mr. Praful" who came to collect advance amount at my home in the month of June and I took a vendor on a con-call so that everyone can be on a same page. Instead of resolving my issue, Mr. Praful started the chat with "why I have taken a vendor on a call" and started giving mouthful answers and asked me again to "shut up" on a call. This is not the kind of service I am expecting from a prestigious news paper agency like Times of India. If someone is collecting advance money, the service should not be stopped/paused, it should be in continuation. I would request to start my subscription at the earliest and I would also request to take strict actions against Mr. Praful so that in future, prospective customers should not face what I have faced today. My form ID is "ATOID42187".
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      Address:The Times Group CRM The Times of India RMD Department 2nd Floor,Building, Kandivali Suburban Press Akruli Road, Kandivali East Mumbai - 400101

      I renewed my subscription for TOI newspaper from Feb 2022. The order was placed on 25 Jan 2022 with Order ID WMT14261364. My Customer ID is MU[protected]. In the scheme that I choose for renewing my subscription, it was promised that I'll get an Amazon e-voucher worth Rs250 within 1 month of subscribing the newspaper. Its been 5 months but I've not received the voucher yet! Repeated complaint with TOI resulted in no resolution. Its really...
      +1 photos
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      K
      kardrocks
      from Chennai, Tamil Nadu
      Jul 31, 2022
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      The company persuaded us into buying a yearly subscription but they fail to deliver the paper to my house in Chennai.

      We have not received the Sunday Times edition for 3 weeks in a row, and any attempts at contacting the company have been futile.
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        M
        musuja
        from Chennai, Tamil Nadu
        Jul 30, 2022
        Jul 30, 2022
        This thread was updated on Jul 30, 2022
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        Not known

        Address:#5 Brahmin Street, Velachery, Alonkar Aradhna

        This is my second attempt to get a relief. My son S Devanathan (subscription id CH[protected] residing at CM/1, Vinoth Versa, 3 Jagannathapuram 1st Main rd, Velachery, Chennai 600042 has to leave to UK on official assignment on 12th July, 2022. Due to paucity of time he asked me to contact TOI to change the delivery address to my address. (ie. T S Sarangarajan, Alonkar Aradhana, No 5 Brahmin Street, Velachery, Chennai 600042. Mobile No....
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        S
        Sharad Sakhare
        from Mumbai, Maharashtra
        Jul 25, 2022
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        Address:1605-Rosewood, Runwal greens, Mulund Goregaon Link Road, Bhandup 400078.

        I am Seema Sakhare Form No.WMC24307809, address 1605-Rosewood, Mulund Goregaon Link Road, Bhandup 400078, paid subscription Rs.1699 to agent, Pooja thakkar for Times of India+Maharashtra Times but I am receiving Times of India+ economic times since 1.7.2022. I informed the matter to my vendor Kamlesh and Pooja but yet not receiving TOI+MT.
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          K
          K Rahul Kumar
          Jul 25, 2022
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          Address:Flat G2, Anils Residency, SVO Colony, RK Puram, Secunderabad. 500056

          We have paid for 6-month subscription, but we have not been recieving the paper for four days now. When we called the distributor, he said that the delievery boy is not in town and the paper delivery will resume in a few days.

          The distributor has not looked for any alternatives, for the delivery.
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            Y
            Yashpal Singh Pathania
            Jul 24, 2022
            Jul 26, 2022
            This thread was updated on Jul 26, 2022
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            Address:204, 3rd floor, Pocket L, Sarita Vihar, New Delhi 76, Near G D Goenka school

            Dear TOI,

            I have Paid online subscription but not getting paper as per subscription. As per subscription ET and TOI should be delivered everyday but I'm getting only Times of India. Kindly look into it.

            Subscription ID : DL[protected]
            +1 photos
            Jul 26, 2022
            Updated by Yashpal Singh Pathania
            Still no update on above complaint
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              R
              Ramanujam b v
              Jul 22, 2022
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              Address:45, Gugan Street, Mahalakshmi Flats ,Block A, Flat 2A,Kodambakkam

              Agent not supplying paper.
              Highly irregular.
              When we are out ofv station last month for about twenty days, not a single paper put near the door.
              Again irregular in supplying your newspaper TOI.
              Can you fix any other agent who are prompt. This agent is irregular.
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                A
                Akshaya kumar padhi
                Jul 21, 2022
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                Address:LCR 593 PHASE 1 CHHEND COLONY ROURKELA 15

                On 14th July I paid Rs 599 towards subscription of times+ through phone pay but my subscription didn't activated. A message delivered from your side regarding non receiving of payment and the deducted amount will be refunded with to 5 days but till now money hasn't received. Please do needful.
                My mail ID is akpadhi.[protected]@gmail.com.
                +1 photos
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                  P
                  priyank1980
                  from Delhi, Delhi
                  Jul 19, 2022
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                  Address:Flat No. A-11, Raj Avenue apartment, DLF colony, DLF colony Bhopura

                  My news paper vendor is not good sometimes he deliver the paper sometimes he doesn't deliver the paper sometimes he deliver wrong paper. And he is not responding phone calls and messages. Please change my vendor or give strict Instructions to him. Otherwise please cancel my subscription and return my balance money.
                  Thanks With regards
                  Priyank jain
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                    G
                    G1 Studies
                    Jul 18, 2022
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                    I m not getting newspaper since one year

                    (((((Dear sir,
                    I have got my subscription renewed in March 2021 and gave cheque to BCCL (TOI office in Hazratganj, Lucknow). Money has been debited from my account in March or April 2021. And still I m not getting newspaper while my vouchers are being used by any hawker. I have visited to your office in Hazratganj, Lucknow many times but they are helpless.
                    If you want to check my subscription details, my subscription Mobile...
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                    R
                    Rightthewrong
                    from mettupalayam, Tamil Nadu
                    Jul 12, 2022
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                    I paid Rs.988/- on 28.03.22. as new subscription for subscribing to the Times of India newspaper in Times of India website portal. . But till now I have not received the newspaper. My contact no.[protected]. I am enclosing the proof of payment.
                    I hope that you would help me to get newspaper subscription or refund of the money I paid.
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                      B
                      bhardwajTarun
                      Jul 12, 2022
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                      Recently I change my res. address and renew the subscription.
                      But the vender is old and has not delivered in Faridabad
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                        S
                        Sasikiran Yeluri
                        Jul 8, 2022
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                        In the month of June, I purchased a 6-month subscription plan costing INR 806 for 'The Economic Times' and the print edition newspaper must start from June 25, 2022. I've received the newspaper for 2 days and the delivery executive stopped sending the newspaper. When I called him, he is demanding for monthly delivery charges of INR 240. However, on the TOI website, it was clearly mentioned that the subscription included the newspaper delivery at the doorstep. When the approached the Times Group regarding the issue, they said that the customer must pay the delivery charges. It is illegal and unjustifiable.
                        +2 photos
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                          R
                          Ratan Das...
                          Jul 7, 2022
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                          Today i.e 7th July 2022 also I have not got the copy of TOI and also did not get the copies for 1 and half month instead of subscribing for 1 year. Also I did not get the copies for last year for 15 days. I have already complained about the same through email several times. But did not get any proper response. Please do let me know about it as soon as possible.
                          My resigtered mobile no.- [protected]
                          My subscription id - [protected].
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                            K
                            Konjal
                            Jul 5, 2022
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                            Hello.,
                            I have been subscribing Times of India newspaper for the last 4years. I have changed my place of stay in Thane district from Balkum to Kolshet since beginning of July 2022

                            Please change the subscription address as given below

                            RANCHAL P T
                            WING 12 FLAT 803
                            CASA SERENO A TO E
                            LODHA AMARA KOLSHET
                            THANE WEST
                            PIN 400607

                            My previous address was
                            Flat No 1101, TOWER 12, RUNWAL EIRENE
                            Balkum, THANE
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                              S
                              Sasikiran Yeluri
                              Jul 4, 2022
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Cancel my subscription

                              Address:Times Towers, 3rd Floor, Kamla Mills Compound, Near S.B. Marg, Lower Parel (W), Mumbai 400 013

                              I've taken 6 month doorstep newspaper subscription for Economic times, Navi Mumbai. The subscription started from 25 June, 2022 The door newspaper is irregular and I received the contact number of the delivery person from the apartment security. When I questioned him for not delivering the newspaper, he demanded extra INR 250 as a service charge per month. The term is not mentioned in the official website and he is seeking overhead cost without...
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                              V
                              VISHNU BHASKARA
                              Jul 3, 2022
                              Jul 3, 2022
                              This thread was updated on Jul 3, 2022
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                              Address:PLOT 14, VICTORIA Nagar, Golden paradise, THARAPAKKAM

                              As per new subscription TOI commited that I would be receiving newspaper from 23.06. It has been two weeks since I haven't received the newspaper. Daily I am sending mail and complaining to customer court. Next only option I have is to complaint in consumer court. This is mere cheating from TOI after taking subscription amount. False commitments, no response, worst management.
                              Jul 03, 2022
                              Updated by VISHNU BHASKARA
                              Everyday customer care calls and foolish ask same question "Sir are you receiving newspaper... Ohh not received.. So sorry I will be raising complaint from our end.. You will be receiving newspaper tomorrow"

                              Jul 03, 2022
                              Updated by VISHNU BHASKARA
                              Subscription copy

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                                S
                                Sundar On
                                from Cuddalore, Tamil Nadu
                                Jul 3, 2022
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                                Address:Neyveli

                                This is Premalatha from Tamil Nadu. I have subscribed to Times of India Newspaper on 14.05.2022. (yearly subscription). My Customer ID is [protected]. Subscription Form No. SCN23810179.

                                So far I have not received my Newspaper delivery to my home.
                                I have given so many complaints over phone to the customer care. But in spite of their assurances they did not resolve my issue. Time of India customer services don't have a feedback system. Hence I request you to kindly do the needful to resolve the issue at the earliest.
                                Thank You
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