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Times Of India Complaints & Reviews

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Updated: Jun 4, 2025

Complaints 2765

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325

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2440

So far, so good. Times Of India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Times Of India will keep up the work and continue to help more customers with their concerns even better 🤝

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Cancellation of Subscription and Refund( TS3002948A)

Wrong selling, fake commitment, fraud

Subscription refund pending since 2 months

Subscription refund pending for more than two months

Change of Address is not Updated

Most useful reviews

Change of Address

Charges for Combo offer of News Paper

unsubscribe me from toi e newsletter

Renewal of subscription

Change of address subscriber id 30149781 - amol agarwal

Featured stories

Unethical and unprofessional behaviour of TOI representative

Change of address not entertained and subscription not refunded

Newspaper delivery pending for more than 1 month

Times Of India reviews & complaints page 11

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Address: Chennai

I am a regular subscriber of toi for many years. Last four years have been subscribing in Chennai. This year could not subscribe since the link sent to me could not be verified with my mobile number. Last year after the paper was not delivered for 3 months was not sure whether to subscribe or not. Was regularly getting calls from officials regarding renewal. When Mr Sebastian from Chennai office said he will make sure that I get paper regularly,...

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Address: Indus Anantya apartments, Navalur, OMR, Chennai

I had a subscription of TOI daily, I have shifted to new address, asked TOI customer service team for change of address, they said they were unable track my subscription, this went on for a week, finally I decided to go with another subscription and paid.
They told that I will start receiving news paper from 14th April, I am still waiting and chasing. The area manager for OMR, Navalur is pathetic. No proper response. Not sure what...

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I have subscribed for yearly news paper subscription from past 5 years. During Covid time the news paper distribution has been stopped and didn’t resume till date. But I end up paying subscription amount every year. Even logged complaint with Times Group customer service Center. No response from them. Sent multiple emails to their CRM. No response. I want resolution here....

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Dear Sir
This is very Sad Experience where Renewal Gift Newspaper subscription not received yet even after payment made in November 2021.
Multiple complaints and Email sent
Also desired address changed in Times of India portal but no response

Ratan Singh Labana
Mb [protected] &
[protected]...

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I have been struggling with TOI support/CRM team for more than a week now. I have requested a refund for my subscription with customer ID DL[protected] and can't explain the pain in dealing with TOI support team.

They do not answer calls, i have been trying for almost 4 days now and more than 50 calls and they do not answer. Have been sending them email everyday but with no luck. They are holding my money for no reason when...

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Address: Near brewberry cafe , Bareilly Uttar Pradesh

To,
The editor,
The Times of India
New Delhi

Dear sir/ mam
I usually read your newspaper on every Sunday because I am a student and it is very helpful for my study. I never face any difficulty to read, but I got a spelling error in news on MARCH 13TH 2022 on page no. 8 which was related to ITBP while it was printed as ITPB in detail. So kindly request you please check the errors before print...

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Address: MG Road, Bengaluru

Times of India distributors fooling people with their yearly subscription. We have subscribed to their yearly subscription of vijaya karnataka newspaper on Mar 4th 2022. We paid amount of Rs 1099 via PhonePe - [protected]. Person by name Niranjan collected and no receipt was given for it. He said receipt will be generated once subscription is activated online in the system.

However, so far we have not received any receipt for...

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Hi,

I've been with TOI as a customer for many years, it's been habitual for me to read the paper daily in the morning. Very good insights I use to get from TOI.

I have relocated from Chennai to Bangalore this month. I raised a request to transfer my subscription to get continued in Bangalore in Feb'2022, I came to know from Customer care that it's not possible (Wondered why this is not possible?), and they suggested...

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Sir, in telegram a channel name "The Times of India epaper
Here you will find Times of India & Hindustan Times Newspapers.

If you have any Query you can contact me here:

@Connect_with_me07_bot
https://t.me/Times_of_India_PDF"
Is distributing your news paper in pdf form
I hope you will take action against this channel....

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TOI had called me offering 1 year newspaper subscription for Rs. 999 which would start within 7 days of making full payment. After making payment for this 1 year subscription, it's been 20 days now and there's no sign of newspaper delivery. I think they don't have any vendors who will deliver for them. When i called their customer relations management (CRM) team they just keep asking me to wait as they are working on my subscription request....

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Address: Surajya Krishna Towers Chinna Waltair Pedda Waltair, Kirlampudi layout

I subscribed & paid advance payment valid till 16 MARCH 23 for TOI copy to be delivered. My subs ID is also i didnt get the sales man mr tarun from visakhapatnam his no [protected] dont lifting my phone and i paid full amount to TOI account only .my name is namet khandelwal mob no- [protected],
Since 16 march 22 there is no delivery of TOI copy though the other subscriber in nearby flats are getting it regularly.
I sent 6 email...

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Address: 42 A/2 MGR ROAD NANGANALLUR CHENNAI 600061

I live in MGR Road Nanganallur, Chennai. Every day the newspapers are delivered late, that is between 7.30 to 8.00AM. Inspite of complaining to the delivering boy and agent ( Mr. Pandian) directly, still papers are delivered late. Also nowadays papers are not delivered in a proper manner. The delivering boy just throw the paper which gets scattered here and there. Sometimes i find the paper in the roof top of adjacent building. This is not...

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From last week I'm observing that there are 2 or 4 pages less as what is written in front page of the newspaper. If we are paying full amount for the newspaper than why aren't we getting all pages.
The newspaper I receive is Times of India, Dehradun...

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The given Spellathon is different from the solutions. Given Spellathon doesn't even contain the letter C which is given in the solutions on Page 8 dated 20th March 2022 on Bangalore times....

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Address: No 8, 1st Floor, 2nd Main, 2nd Cross,, Ramakka Block Block, Chinnappa Garden,

With respect to subject, in Times Of India, Dated 18 March 2022, Bangalore Times mentioned wrong SPELLATHON with respect to the solutions given in the page 12....

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Address: Villa 23, Mansarovar villas 2, Trimulgherry, Telangana pindi vantalu

Subscription no HY[protected] for delivery at Mansarovar villas no 23 is not being delivered.
Please ask the vendor Jaleel deputed by Mr Ishaaq executive to regularise delivery....

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Address: b 1002 samprat tower bodakdev

I am Dr Ketan Shah Ahmedabad my Number [protected]
I paid 1349 rs to Mr.Ajay His contact number [protected] on 1/2/22
He gave me bedsheet and ask that your news paper will start from 15/2/22 but today 17/3/22 yet paper not started at my given address.

I tried to contact him on phone and whats app only once he responded and told that your paper will start from tomorrow but yet not started.

His Auth...

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The advertisement is a fraudulent advertisement, they have taken 4500/- plus 999/- rupees and then additionally asking for 4550/- extra saying you have to transfer 4550 and not 4500....

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The vendor refused to deliver newspaper to my house in Villa Anandam society in Meerut road ghaziabad pin 201001,
After repeatedly asking why he is not delivering ti my house and he comes daily in the society, he says it his choice to deliver or not, I am a TOI reader since last 20 years and because of this illiterate vendor I am unable to get my daily newspaper. Please look into this ....

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Recently I opted for an 500 rs yearly plan for the economic times from TOI personal. I'm facing issues with local dealer with irregular supply of news paper. In a week I'm receiving it for 3 or 4 days. Please look into it and resolve it at the earliest.

Thank you...

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