Times Of India Complaints & Reviews

I am an old reader of toi/ et. I subscribed for annual subscription of both the papers in august 18. My subscription number is [protected]. I wrote for the matter about one month back also, but no response yet. Monthly coupons not yet received. The hawker is asking for the coupon every other day, putting me an embrassing situation.
Please arrange coupons immediately.

Regards,

Hariom agarwal,
Ats advantage,
Flat 04071, ahinsa khnnd 1, indirapuram, ghaziabad, 201014
M [protected],
Hariom51. Agrawal @gmail.com

My name is satya paul (Resident of b-171, ff, jhilmil colony, delhi-=110095). I am subscriber of times of india and economics times. Previous year subscription number is [protected]. Renewed my subscription and cheque cleared in favour of toi but coupen not received till date. Hawker is insisting on coupens. Kindly look into the matter and arrange to forward coupens urgently.
Email :[protected]@gmail.com
Mobile number [protected]

I have subscribed delivery of TOI 3 months back, my account has been debited on time. However neither news paper nor a phone call received so far - what a poor customer service. My complaint number is : 1665603, Subscriber ID: 36858971. More than happy to provide any further details if required. Several email exchange happened with CRM team but no luck so far. Standard response : We have escalated your complaint non receipt of supply to the concern executive and asked vendor to supply promptly. Your issue will be resumed ASAP" - It took 3 months to break my trust.

I paid for the delivery of my news paper my cheque has been debited from my account. But i am no getting my news paper i would request to help me to resolve my problem kindly start the delivery of my news paper i have sent the sms also toisub i received the message that customer care executive will call you shortly but nobody called my phone no[protected]

Hi,

My name is srinivas battula, i have subscribed for times of india news paper with 1 year offer having travel bag, but delivery stopped after one month, now i am stuck, don't know whom to approach. I think marketing managers are deceiving the people. Please take action.

My address:
Plot no : 79, kphb 9th phase, gokul plots,
Kukatpally, hyderabad, telangana-500072

Mobile: [protected]

Hope you take action on this query.

Thanks,
Srinivas battula.

Subscription No: [protected], paper is irregular I got only eight days paper for the month of October. I called the person multiple times who has taken my subscription, but I didn't see any improvement . Finally I called customer care and raised the complaint (No. 1653137) about it and asked to stop issuing paper and refund the amount .

The paper issuing was stopped, but I didn't get any response back on my complaint either on my refund amount or on paper irregularity from customer care.

Thanks,
Jaya Shankar

I purchased uc cash via in-app purchase of pubg mobile on 27th nov at 10:57am via internet banking. Costing 779inr for uc credit of 600+60 uc

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went inb times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary - times of money ltd
Reference no:igaevoagx

Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.
Also i can see lot of people facing the. Similar issue and i believe times of money is not a trusted portal but just a money scamsters
Guys please help me out with this

Hi.. I would like to get an yearly subscription scheme for time of india and bangalore mirror as per the scheme available. I am located at
Huskur road, off tumkurr road, bangalore. My present vendor is not very cooperative for getting the subscription.

Kindly let me know the discounted amount payable under the scheme and how do i go about it.

Regards
Diana george

My account has been debited with an amount of rs.895/- for yearly subscription coupon on 08.11.2018and i have subscription id no.35000906
Till today i. E. On 23.11.2018, i have not received any coupon.
This is a serious issue with regard to service provided by such an esteemed company. Almost 3 months have gone, no redressal, no feedback.
Kindly take necessary action for earliest disposal of my complaint.

Dr. Pramod katiyar

I paid subscription on june 2018 and then i change my address and inform and mailed my new address,
my subscription no. Is [protected], , i had already called two to three times at your call centre helpline but til date news paper not started, please send my news paper as per my subscription at my new address
jagdish agarwal
a1104 sonam heighat a new golden nest phase xv chs ltd.
New golden nest phase xv
goddev road -bhayandar east
thane-401105

I paid the annual subscription to vide bp nuo.[protected]. However, i am not receiving the toi regularly. The phone of the agent is either switched off or he does not pick up.

The delivery of the paper is erratic in spite of sms complaint to the agent.
Can you suggest the complaint escalation process?
Is there any way to reach the agent or other authorized people to bring the grievance to his notice?

Hi team,

Good day,

Have availed toi news paper subscription in the month of start of oct'18 and paid amount online with a commitment that, i would be receiving the travel bag which is an offer from times when we pay it online.

The news paper subscription has started on time, but i am yet to receive the travel bag till date even after making several calls to the toi office. The response from toi respresentative everytime on call says that, bag would be delivered in 2 weeks.

So request you to interfere in this regards and provide me a travel bag at the earliest.

Bp number: ;[protected]

Mobile number : [protected]

Name : sasikumar k

Newspaper is not delivering from 15/10/2018, already complaint to times of india coimbatore marketing manager ([protected]) still not take action

Please cancel my subscription and refund my amount. Below is the receipt number

Order no. Cbe106712 my. Phone no.[protected]
My. Address
Murugesan
18-gokulam illam
Goldwins 1st vetrivelnagar
Coimbatore

I am aregular subscriber to the times of india since more than 10 years. My subscription id is 29586305, my mobile no is +91 [protected] and vendor's name is rajkumar d, of old state bank colony, tambaram, chennai. I am a resident of tambaram. The delivery of my daily times newspaper is very erratic, and in the last week itself, i have not received my newspaper for 4 days. There is no response from the vendor nor the times of india customer care. The crm helpline at[protected] never responds to any calls. The following no's also keep ringing but there is no response :[protected] and[protected]. Why do you publish these numbers when you cannot respond to customer calls. This is something which i never imagined could be done by you. What customer care do you advertise so much about when you cannot respond to any phone calls. Why has the times gone to such a low level. Kindly take up with the staff responsible for this careless, responsibility less attitude. Also kindly take up with the vendor and arrange for proper delivery of my newspaper. Do not force me to cancel my subscription. Hoping to hear from you soon.

Hi, i live in chenani, tamil nadu. I have been an ardent reader of the times of india newspaper since 2013. I had renewed my yearly subscription of times of india newspaper well before the end date thro' online, which was subsequent to the message i had received. Pursuant to which i received only the perforated portion, indicating my renewed dates. Now its been more than a month that i have received my daily newspaper - times of india. Subsequently i call the chennai office at[protected] and communicated non-receipt of my daily newspaper - times of india since the revised renewal dates. Post this i have only been receiving messages that they (Times of india) apologise... But no action has been taken. My complaint no: compliant no: [protected]. The customer id: [protected].

I am an old customer of times of india and have booked an ad on 19-11-18 through release my ad. Payment went thro and received acknowledgement - your newspaper ad booking 1436413 at release myad - payment received, awaiting editorial confirmation.

They called on 19-11-18 and verified thro phone also. On 20-11-18 i got a call to inform that my ad will come on 22nd instead of 21st nov.
After some dialogue i said ok for 22nd. Following this the caller asked me to submit voter id or driving license etc.

I kept informing him that i am an existing customer and why they want id each time.
Instead of giving valid answer they chose to cancel the ad and informed by mail that refund will be processed in one week.

They are acting arbitrary, rude and not paying any respect to existing customer.

N. Subramani

My name is jagdish advani, flat no. 501, kool breeze, 17th road, khar west. I have a 2 years subscription for toi along with bt and mirror. Through agent muthu & co. They are not delivering the newspaper in time by 7.00 am, and since 2 days they have stopped delivery at all. On calling them, they said they will not deliver the news paper and i should complain to the times. Please change my agent to someone else who can deliver the newspaper by 7.00 am as i leave for office at 7.30 am sharp.

Hello,

My name is santosh with bp number - [protected]. I have renewed my times of india news paper subscription about 3 months ago and received an acknowledgement via postal mail confirming my renewal. I have called multiple times to chennai office[protected] and every time somebody answered had apologized but did not do anything to fix the problem. I was promised and told that somebody would contact me and the issue with non delivery of newspaper will be fixed. But till date it has been more than 3 months now and nothing had happened but to be hopeless and forget about the money that was paid towards subscription. If somebody is reviewing this complaint please take strict action against all those who are responsible for this. Not sure what the problem is but the way this system functions is just not right. This is cheating customers by nicely collecting subscription fee and have no monitoring mechanism in place to ensure that customers are receiving the newspaper delivery. I am very upset and frustrated with this please help me fix this. Thank you!

Santosh

I have renewed my yearly subscription of the time of india newspaper but haven't received newspaper yet. I have been a subscriber for the last one year. The phone number given by times of india[protected] is never attended. Not sure why you give such numbers with timings and waster customers valuable time. Resolve this issue asap or give my money back. My customer id is [protected]

Dear sir,
I am hirdesh shrivastava, and my address is flat no. 904 aakash apartment, sector -46 faridabad. I have taken subscription of toi newspaper and submitted cheque no.531755 (Pnb), which has been debitted on[protected].in the fevour of bennett coleman co. For the rs. Of 895/-. Sir till date no coupans has received and newpaper has not started, threrefore i request you kindly do needful in this regard... Or pl return my money...