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Times Of India Complaints & Reviews

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Updated: Feb 17, 2026
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Times Of India reviews & complaints page 72

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R
rohitg348
from Noida, Uttar Pradesh
Dec 2, 2018
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Dear sir/madam,

I have subscribed for the times of india newspaper (2 year scheme). My account has been debited for the same but i have still not received the coupons even after 45 days.

My subscription no. Is [protected] which i received via your sms.

This is a serious issue with regards to service provided by such an esteemed company.

Kindly take necessary action for earliest disposal of my complaint.
I am a regular reader of TOI newspaper. I had subscribed for 01 year to TOI which expired on 31.10.18. Though I had paid my renewal charges online using VISA creadit card during Sep'18 and received confirmation through SMS, but quite surprisingly I am not getting newspaper even after elapse of more than 20 days.
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    M
    MandipSinghcha1
    from Mandal, Gujarat
    Dec 2, 2018
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    Address: Mumbai City, Maharashtra, 400074

    Dear sir/madam,

    I have not received any reply from adani electricity ftom more than 1month as per below mail.

    Need urgent attention as electric bills are not delivered to our address n later late fees is levied.

    This month too bills are not received yet

    Regards,
    Mandip chahal.
    [protected].

    On wed, 31 oct 2018 at 14:59, mandip chahal
    Wrote:
    Hello,

    Next month bill has also come n my earlier complaint is not got resolved

    Excellent service...

    Don't expect me to pay me account no[protected] bill that is my building account no.

    Regards,
    Mandip chahal.
    [protected]

    On wed, 31 oct 2018 at 13:43, helpdesk. [protected]@adani.com
    Wrote:

    Dear customer,

    Warm greetings from adani electricity.

    We acknowledge your mail to us regarding bill not received related issue.
    Further we would like to keep you informed that the issue is being looked
    At.

    We would respond back to you on it at the earliest.

    Thank you for writing to us.

    Regards,

    Customer service,
    Adani electricity.
    Times of India paper is not being supplied to me most of the days even after receipt of annual subscription. (subscriber ID[protected]
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      T
      tbsrwn
      from Diphu, Assam
      Dec 1, 2018
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      Address: Kamrup Metropolitan, Assam, 783394

      Sir on 30/11/18 a new with the headline "three suspected bodo militants detained in kochi" published in your newspaper. I am very much shocked how can a great news paper like toi can use such term "bodo militants". Sir with this term your newspaper is clearly trying to mean that bodo is a militant. There are some section of people belongs to bodo community who joined in banned outfit ndfb but it doesn't mean that whole bodo community is militant. If it so you should consider that harishankar mushahary, former chief election commissioner, ranjit sekar mushahary, former governor of meghalaya, halicharan narzary, indian national footballer are also militant. Because they also belongs to bodo community. If the term "bodo militant" is correct to discribe ndfb that why don't you use "muslim terrorist" in case of laskare taiba, hizbul mujhahidin, "assamese militant" in case o[censored]lfa?

      Sir, using the term "bodo militant" hurts every single person of community. We bodo community doesn't expect such irresponsible deeds from a great media house like toi. It is a act that toi is trying to teach indian that bodo is a militant. For such news we have to faced many harsh question when we travel to other state. When we were asked about our community we were asked that you people are militants.

      Sir, i humbly request to to stop using such words in future and clearification from you on this matter. Thank you.
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        H
        Hariom51
        from Noida, Uttar Pradesh
        Nov 30, 2018
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        Address: Ghaziabad, Uttar Pradesh, 201014

        I am an old reader of toi/ et. I subscribed for annual subscription of both the papers in august 18. My subscription number is [protected]. I wrote for the matter about one month back also, but no response yet. Monthly coupons not yet received. The hawker is asking for the coupon every other day, putting me an embrassing situation.
        Please arrange coupons immediately.

        Regards,

        Hariom agarwal,
        Ats advantage,
        Flat 04071, ahinsa khnnd 1, indirapuram, ghaziabad, 201014
        M [protected],
        Hariom51. Agrawal @gmail.com
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          S
          shivam jatt
          from Delhi, Delhi
          Nov 30, 2018
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          Address: 110095

          My name is satya paul (Resident of b-171, ff, jhilmil colony, delhi-=110095). I am subscriber of times of india and economics times. Previous year subscription number is [protected]. Renewed my subscription and cheque cleared in favour of toi but coupen not received till date. Hawker is insisting on coupens. Kindly look into the matter and arrange to forward coupens urgently.
          Email :[protected]@gmail.com
          Mobile number [protected]
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            S
            Sanatan Goswami
            from Chennai, Tamil Nadu
            Nov 29, 2018
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            Address: Chennai, Tamil Nadu, 603103
            Website: Times of India

            I have subscribed delivery of TOI 3 months back, my account has been debited on time. However neither news paper nor a phone call received so far - what a poor customer service. My complaint number is : 1665603, Subscriber ID: 36858971. More than happy to provide any further details if required. Several email exchange happened with CRM team but no luck so far. Standard response : We have escalated your complaint non receipt of supply to the concern executive and asked vendor to supply promptly. Your issue will be resumed ASAP" - It took 3 months to break my trust.
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              G
              gargvijay
              from Jalandhar, Punjab
              Nov 29, 2018
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              I paid for the delivery of my news paper my cheque has been debited from my account. But i am no getting my news paper i would request to help me to resolve my problem kindly start the delivery of my news paper i have sent the sms also toisub i received the message that customer care executive will call you shortly but nobody called my phone no[protected]
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                S
                Srinivas Battula
                from Hyderabad, Telangana
                Nov 28, 2018
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                Address: Hyderabad, Telangana, 500072

                Hi,

                My name is srinivas battula, i have subscribed for times of india news paper with 1 year offer having travel bag, but delivery stopped after one month, now i am stuck, don't know whom to approach. I think marketing managers are deceiving the people. Please take action.

                My address:
                Plot no : 79, kphb 9th phase, gokul plots,
                Kukatpally, hyderabad, telangana-500072

                Mobile: [protected]

                Hope you take action on this query.

                Thanks,
                Srinivas battula.
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                  J
                  jasha411
                  from Delhi, Delhi
                  Nov 27, 2018
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                  Address: Bangalore, Karnataka, 560066

                  Subscription No: [protected], paper is irregular I got only eight days paper for the month of October. I called the person multiple times who has taken my subscription, but I didn't see any improvement . Finally I called customer care and raised the complaint (No. 1653137) about it and asked to stop issuing paper and refund the amount .

                  The paper issuing was stopped, but I didn't get any response back on my complaint either on my refund amount or on paper irregularity from customer care.

                  Thanks,
                  Jaya Shankar
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                    ஷேய்க் அப்துல்லாஹ் அம்மாபட்டிணம்
                    from Chennai, Tamil Nadu
                    Nov 27, 2018
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                    I purchased uc cash via in-app purchase of pubg mobile on 27th nov at 10:57am via internet banking. Costing 779inr for uc credit of 600+60 uc

                    My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went inb times of money limited.
                    Its a huge sum of money and i'm worried for the same.

                    Customer care centres are unreachable.

                    Beneficiary - times of money ltd
                    Reference no:igaevoagx

                    Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.
                    Also i can see lot of people facing the. Similar issue and i believe times of money is not a trusted portal but just a money scamsters
                    Guys please help me out with this
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                      D
                      Diana4u
                      from Bengaluru, Karnataka
                      Nov 27, 2018
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                      Address: 562123
                      Website: TOI website does not have the information

                      Hi.. I would like to get an yearly subscription scheme for time of india and bangalore mirror as per the scheme available. I am located at
                      Huskur road, off tumkurr road, bangalore. My present vendor is not very cooperative for getting the subscription.

                      Kindly let me know the discounted amount payable under the scheme and how do i go about it.

                      Regards
                      Diana george
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                        D
                        DRPCKATIYAR
                        from Delhi, Delhi
                        Nov 23, 2018
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                        Address: 110087

                        My account has been debited with an amount of rs.895/- for yearly subscription coupon on 08.11.2018and i have subscription id no.35000906
                        Till today i. E. On 23.11.2018, i have not received any coupon.
                        This is a serious issue with regard to service provided by such an esteemed company. Almost 3 months have gone, no redressal, no feedback.
                        Kindly take necessary action for earliest disposal of my complaint.

                        Dr. Pramod katiyar
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                          P
                          prajag
                          from Mumbai, Maharashtra
                          Nov 23, 2018
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                          Address: Thane, Maharashtra, 401105

                          I paid subscription on june 2018 and then i change my address and inform and mailed my new address,
                          my subscription no. Is [protected], , i had already called two to three times at your call centre helpline but til date news paper not started, please send my news paper as per my subscription at my new address
                          jagdish agarwal
                          a1104 sonam heighat a new golden nest phase xv chs ltd.
                          New golden nest phase xv
                          goddev road -bhayandar east
                          thane-401105
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                            M
                            Moorthy N.C.N
                            from Bengaluru, Karnataka
                            Nov 22, 2018
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                            Address: 560064

                            I paid the annual subscription to vide bp nuo.[protected]. However, i am not receiving the toi regularly. The phone of the agent is either switched off or he does not pick up.

                            The delivery of the paper is erratic in spite of sms complaint to the agent.
                            Can you suggest the complaint escalation process?
                            Is there any way to reach the agent or other authorized people to bring the grievance to his notice?
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                              S
                              Sasikumar Kondaiah
                              from Chennai, Tamil Nadu
                              Nov 22, 2018
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                              Address: Chennai, Tamil Nadu, 600019
                              Website: TOI newspaper subscription

                              Hi team,

                              Good day,

                              Have availed toi news paper subscription in the month of start of oct'18 and paid amount online with a commitment that, i would be receiving the travel bag which is an offer from times when we pay it online.

                              The news paper subscription has started on time, but i am yet to receive the travel bag till date even after making several calls to the toi office. The response from toi respresentative everytime on call says that, bag would be delivered in 2 weeks.

                              So request you to interfere in this regards and provide me a travel bag at the earliest.

                              Bp number: ;[protected]

                              Mobile number : [protected]

                              Name : sasikumar k
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                                A
                                Aravind Murugesh
                                from Coimbatore, Tamil Nadu
                                Nov 22, 2018
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                                Address: 641014

                                Newspaper is not delivering from 15/10/2018, already complaint to times of india coimbatore marketing manager ([protected]) still not take action

                                Please cancel my subscription and refund my amount. Below is the receipt number

                                Order no. Cbe106712 my. Phone no.[protected]
                                My. Address
                                Murugesan
                                18-gokulam illam
                                Goldwins 1st vetrivelnagar
                                Coimbatore
                                Since my address change for over more than 2.5months still i am unable to get copy of my daily paper.
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                                  P
                                  Paul Nathan
                                  from Bengaluru, Karnataka
                                  Nov 22, 2018
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                                  I am aregular subscriber to the times of india since more than 10 years. My subscription id is 29586305, my mobile no is +91 [protected] and vendor's name is rajkumar d, of old state bank colony, tambaram, chennai. I am a resident of tambaram. The delivery of my daily times newspaper is very erratic, and in the last week itself, i have not received my newspaper for 4 days. There is no response from the vendor nor the times of india customer care. The crm helpline at[protected] never responds to any calls. The following no's also keep ringing but there is no response :[protected] and[protected]. Why do you publish these numbers when you cannot respond to customer calls. This is something which i never imagined could be done by you. What customer care do you advertise so much about when you cannot respond to any phone calls. Why has the times gone to such a low level. Kindly take up with the staff responsible for this careless, responsibility less attitude. Also kindly take up with the vendor and arrange for proper delivery of my newspaper. Do not force me to cancel my subscription. Hoping to hear from you soon.
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                                    Prasanth Paul
                                    from Chennai, Tamil Nadu
                                    Nov 21, 2018
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                                    Address: Chennai, Tamil Nadu, 600042

                                    Hi, i live in chenani, tamil nadu. I have been an ardent reader of the times of india newspaper since 2013. I had renewed my yearly subscription of times of india newspaper well before the end date thro' online, which was subsequent to the message i had received. Pursuant to which i received only the perforated portion, indicating my renewed dates. Now its been more than a month that i have received my daily newspaper - times of india. Subsequently i call the chennai office at[protected] and communicated non-receipt of my daily newspaper - times of india since the revised renewal dates. Post this i have only been receiving messages that they (Times of india) apologise... But no action has been taken. My complaint no: compliant no: [protected]. The customer id: [protected].
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                                      Subramani Nagarajan
                                      from Chennai, Tamil Nadu
                                      Nov 20, 2018
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                                      I am an old customer of times of india and have booked an ad on 19-11-18 through release my ad. Payment went thro and received acknowledgement - your newspaper ad booking 1436413 at release myad - payment received, awaiting editorial confirmation.

                                      They called on 19-11-18 and verified thro phone also. On 20-11-18 i got a call to inform that my ad will come on 22nd instead of 21st nov.
                                      After some dialogue i said ok for 22nd. Following this the caller asked me to submit voter id or driving license etc.

                                      I kept informing him that i am an existing customer and why they want id each time.
                                      Instead of giving valid answer they chose to cancel the ad and informed by mail that refund will be processed in one week.

                                      They are acting arbitrary, rude and not paying any respect to existing customer.

                                      N. Subramani
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                                        Jagdish Advani
                                        from Mumbai, Maharashtra
                                        Nov 19, 2018
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                                        Address: Mumbai City, Maharashtra, 400052

                                        My name is jagdish advani, flat no. 501, kool breeze, 17th road, khar west. I have a 2 years subscription for toi along with bt and mirror. Through agent muthu & co. They are not delivering the newspaper in time by 7.00 am, and since 2 days they have stopped delivery at all. On calling them, they said they will not deliver the news paper and i should complain to the times. Please change my agent to someone else who can deliver the newspaper by 7.00 am as i leave for office at 7.30 am sharp.
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