Timtara Complaints & Reviews

actually i buyed Fastrack Women Watch 2166SM01 in www.timtara.com on april 4th 2012. my order number is 10234354 i waited for the item for one month. after one month i told to cancel my order and i told to refund my money. i have called many times that till now i did not get money and i also told them if i did not money i will inform to media then also weeks completed and months completed but till now i did not get my money. please help me

Hello Ms/Mr.

I have place an order to timtara.com details are as

Transaction Id : 10117126
Order Date: 01st Jun 2012 07:52 am
Payment Mode: Credit Card / Debit Card / Net Banking

Order No.
10264544
PRODUCT-Philips 20" Widescreen LED Monitor With Smart Touch(Widescreen )
UNIT PRICE-Rs. 6,100
SHIPPING CHARGES-Rs. 0
TAX-Rs. 0
QUANTITY-1
UNIT DISCOUNT-Rs. 0
TOTAL PRICE-Rs. 6,100
DELIVERY TIME-Delivery in 15-20 Working Days
Total amount paid-Rs. 6,100

The item was not delivered within due period then I maid a request to cancel the order on July 9 on July 23 they cancelled the but didnot refunded the paid amount till the date.Even after numerous calls they did not refunded and in these days they are not picking call

So Please help me to get back my paid amount of Rs6100 to timtara.com
I will be highly thankful to you.

Vinodanand

order no 10323296
Order Status: Awaiting Shipment
Order Date:[protected] @ 5:09 PM
Order Recipient: kunal agarwal
Order Total: Rs. 21,501 INR

I HAVE ORDERED FOR AN IPAD2 16GB WITH WIFI .PRODUCT WAS SUPPOSED TO BE DELIVERED IN 7-10 WORKING DAYS. ITS BEEN
28 I HAVE NOT GOT THE PRODUCT . ON 27TH OF SEPTEMBER I CALLED TIMTARA AND ASKED THEM TO CALL MY ORDER . THEY SAID ME THAT YOUR ORDER WILL BE CANCELLED IN 48 HOURS . ITS BEEN 10 DAYS THEY HAVE NOT CANCELLED MY ORDER

PLEASE HELP ME
KUNAL AGARWAL
PHONE NO [protected]

i have order whirlpool fridge in www.timtara.com on 25/Aug/12.. after five days then mentioned order status as awaiting for shipment .. still now its same.. when i contact the customer care they say they will send or refund amount in 20 days.. when i review the website onile mostly they mentioned as its a fraud company...

Hi,

This is Avinash. I booked a sony vaio laptop from www.timtara.com on 27 august, 2012 and till date didn't get the delivery. Its 40 days since I placed the order. For past 3 days , their customer care is also not Ioperational. I am badly tired and mentally harassed because of this. Please help me getting my item.
I doubt TIMTARA is a fraud company and will fly away with all our money.

Regards,
Avinash
[protected]

HI I AM PREM VERMA. I HAVE ORDERED A BSNL PENTA TAB IN 26/06/2012, ORDER NO.10277908 PAYMENT THROUGH CREDIT CARD. BUT HE DOES NOT DELIVER MY PRODUCT IN ONE MONTH. SO I CAN CANCELLED THE ORDER. BUT HE DOES NOT REVERSE MY PAYMENT OF RS3099 AT DATE OF28/09/2012. I HAVE CALL THE TIMTARA CUSTOMER CARE NO. 15-20 TIMES BUT HE DOES NOT REPLY ME.
PLEASE HELP US TO RETURN MY PAYMENT

PREM VERMA
MCF. 6920, SANJAY COLONY, SEC.23, FARIDABAD, HARYANA 121005
PH. NO. [protected]
EMAIL. [protected]@YAHOO.CO.UK

I received the following mail 3 months ago regarding Order #10107761 from an unprofessional employee of timtara.com named Raja Singh 3 months ago. But, I've not yet received the back credit. Nor the promised flat GC. The company is unprofessional, inefficient, and UNETHICAL. The product was returned 6 months ago. They are just keen on selling, and then act as robbers!


From: Raja Singh <[protected]@timtara.com>
Sent: Monday, July 16, 2012 2:28 PM
Subject: Re: Raja-Are You Sleeping?-Re: REMINDER # 37-e: Raja-Send Replacement-Re: Product Picked-Up-Re: REMINDER-Re: REVERSE Pick-Up=Re: Raja-9 Days-No Reverse Pick-Up-Re: Raja-Your Call?-Re: Thieves-Notice Being Prepared-Re: CHEATS-Confirm Your Address-Re:

Dear Sir,

With the reference to the below mentioned mail,

You have paid rs 414 and you have use the GC 384 rs ,

If you want refund than we will refund rs 414 and we will reissue the gc rs 384,

Regards
Raja Singh

www.timtara.com is a shopping site on which i had purchased a digital photo frame by making online payment, but never received the product till date. Order No is :10213384 dated 12th Mar'2012. Order status on the site shows as refund pending since last 6months.Have made enough of complains on their site & customer care but all in vain.





Rohit Agarwal
[protected]

I had paid online (Rs. 5749) to timtara.com for Eureka Forbes Trendy Steel Vaccum Cleaner on[protected]Order No[protected] . The usual time of delivery was mentioned there as 3 weeks. After one day only the status of the order started showing 'awaiting shipment'. After 24 days I called up the customer care and asked why the product is not yet shipped, they answered that it is on high demand so it is getting late but within 24 hours it will be shipped. After 3 days again I called up but same answer from the customer care people. Again after 4 days I called up and said them to cancel the order, they said within 72 hours your order will be cancelled and after that within seven days you will be getting your refund. Again after 4 days I called up the customer care and they said we are forwarding the case to higher authority and it will be solved within 24 hours. Same thing got repeated more times but still my order status is showing awaiting shipment and they are not refunding my money back. The site is totally a fake site. I just want my money back with interest and my phone bill of almost 200 rupees.

I HAVE ORDERED SAMSUNG GALAXY TAB ON 15 OF AUG I HAVE NOT RECEIVED MY TAB AND TODAY ITS 21 SEPT. IS THIS SOME KIND OF FRAUD YOU PEOPLE ARE RUNNING IF NOT THEN CAN YOU EXPLAIN WHAT KIND OF SERVICE IS THIS. WHEN I AM GOING TO GET MY ORDER.



Hi Guest,

Thank you for your order.

Your Transaction #10135504 has been confirmed and is being processed.

Here is the summary:

Transaction Id : 10135504
Order Date: 15th Aug 2012 03:36 pm
Payment Mode: Credit Card / Debit Card

Order No. PRODUCT OFFERS UNIT PRICE SHIPPING CHARGES TAX QUANTITY UNIT DISCOUNT TOTAL PRICE DELIVERY TIME
10308136 Samsung Galaxy Tab 2 P3100 Wi-Fi, 3G, 16GB(P3100)
Brand Web Redemption Offer - Free Bluetooth Headset Rs. 21,490 Rs. 0 Rs. 0 1 Rs. 4,599 Rs. 16,891 Delivery Within 3 Weeks
Total

Rs. 16,891

You can visit http://www.timtara.com/account.php?action=order_status to view your order status and to contact us regarding this order.


If you do find any of the above information incorrect, please feel free to call us on[protected]:30A.M-6:30 PM, Monday-Saturday).

Within 7 months of launch,timtara.com is rated No. 1 for User Experience & is listed in top 20 hottest E-commerce start-ups in India, based on Dataquest Magazine + Sapient Nitro Research in January 2011.

ORDERED PERFUME ONLINE FROM TIMTARA .COM, ONLINE SITE AND PAID RS 1899/ VIA ONLINE TRANSFER. DETAILS OF ORDER IS APPENDED BELOW

timtara - Order #10273762
Order
Order Status: Payment refund pending
Order Date:[protected] @ 9:51 PM
Order Recipient: sanjay Garg
Order Total: Rs. 1,899 INR

NUMEROUS QUERIES /REMINDERS MADE. NUMEROUS TELEPHONE CALLS MADE. NO REPLY. NO SUPPLY. NO REFUND. THIS IS FRAUD SITE . PLEASE HELP ME
SANJAY GARG

This is draw your attention toward the fraud website TIMTARA.COM
This website is making people fools from a very long time and no one has cared to know about this . This website provides huge discount on electronic items. People gets attracted and make the purchases.
They use peoples money in other businesses..
They keep it for a month.. Then at the end they exceed the delivery deadline.
And then they initiate the refund process which again takes 2-3 weeks..
Various payment gateways like ccavenue and hdfc is also helping them in this scam by providing payment solution.
I can provide you a list of more than 50 people who have made the purchases from this fraud website and havent received their product or their money back.
This scam is running from last 2 years..
Pls look into this case and do something so that no one make any purchases from this website..
i made purchases of 2 sony laptops and from last 1 month they are just giving me excuses for not sending.

Order numbers are 10316110, 10315078
Complaint numbers 50642 exec name wasim
49190exec name deepak..
Senior executive name Priya

The senior exec priya said she will surely provide me the shipping details on friday. and now when m calling she is refusing to talk to me..
i have sent a mail to ccavenue and Rbi also.. Tell me the procedure to file a case in consumer Court..

Ashish Nagvanshi
[protected]

I have place an order on[protected] x Andis BTB 14-Piece Cordless Personal Trimmer (Black) via order no. 10298760 till date I have not received my product or money for this I have submitted many times complaint on timtara they told that in next 48 hours your problem will be solved but till date there will be no response from their side. Finally 27 august 2012 I call them refund my money for this they told that within 6 days my money will be refunded, but position is still same. Please help me how can I refund my money.
Kuldeep Jain
[protected]
Bhilwara
Rajasthan

I had placed an order with timtara with the following particulars
Order Date:[protected]
Order #10275872
As you can see it has been 3 months since then and the status is still “awaiting shipment”.
I called at their customer care number [protected]. But nobody is responding.
I want my money back. Please help.

Order #10281350
Order Date:[protected]
Recipient: Sunil Waghasia

This order is marked as Payment refund pending

Your Order Contains the Following Items:
1 x Sony DSC-HX200V 18MP Digital Camera

Still i didn't Received my Refund its 3months . Consumer Court should take serious and strict action.

Dear Sir,

Sincere thanks for the availablity of this portal for customer for booking a complaint online in consumer court.

This online shopping site : timtara.com is selling all kinds goods/items. They take orders and take full payment and they dont turn up to deliver the placed order in time nor refund the amount.

Please find the below detials of I have booked compaint no : 33250 in there portal and Order my placed number: 10283560 for the item.

Request you to please provide assistanceon this issue to get my money back from them. Like me many customers are facing issue.

Please find the below customer care no & address.

Customer care numbers:[protected],[protected]

Corporate Head Office
========================
Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Noida,
Uttar Pradesh -201301
India


Regards

Naresh Bapu
+91-[protected].
naresh.[protected]@hotmail.com

Dear sir,
With reference to the above subject, I, Yashwardhan Singh, had ordered (Transaction Id :[protected] three products on www.timtara.com on 1st of July 2012. I sent them a letter for the REFUND dated 18th August 2012, and on 29th August I received one product out of my three products, suddenly. I had asked for the cancellation of all the three products and a subsequent refund. Till now I haven’t received the refund for the remaining two products and that’s a mental stress for me as their firm has blocked my amount for the last 70 days.

I have called their customer care many a times and they have registered my complaint, but I m yet to receive my refund. Neither I m getting any response from your side about the delay. This is absolutely anti-customer practice from your side.
I want refund for-:
a)Samsung Galaxy Y S5360 Mobile Phone(S5360) with order no. 10281732 – Rs 6,214
b) Panasonic EH-HW11 Hair Straightener(EH-HW11) with order no. 10281728 – RS 1,455

I request them to refund Rs 7,669 with immediate effect to my account. Waiting in anticipation.

Thanking You.

Yours Sincerely,
YASHWARDHAN SINGH
D141-A, F-1, Giriraj Appt,
Durga Marg, Banipark,
Jaipur, Rajasthan.

Dear Sir,

I placed an order online for Perx 5.1 Home Theatre 5500 on[protected] .The delivery time was 3 wks. I talked /e-mailed them many times with customer care but i am not satisfied to their response. Always they are saying that product will be delivered in this week. I am still waiting for my product. This is sort of harassment. I have tried to cancel my product but they never listened.
They never informed me over this delayed item & also never responded to my mails
Pls register fraudulent and cheating case against the TIMTARA.COM so that they can't do cheating with other customers & other customers may not fall in their trap. All supporting documents for further consideration.

Order Detail
Order #10315760

Order Date:[protected]
Recipient: virindar dhir

This order is marked as Awaiting Shipment
Your Order Contains the Following Items:

1 x Perx 5.1 Home Theatre 5500
payment mode-internet banking

I have purchased 1 Samsung Galaxy Tab 2 P3100 worth 16891 through credit card from timtara.com on 31st august.
the website commit me to ship my mobile in 3 weeks.They send me 1 mail on 3rd september on successful payment.But till today i didnt receive any courier details and my product.
even they didnt respond my mails.

I have placed an order (#[protected]in the online shopping website timtara.com ,for the purchase of LG DV622 DVD Player by paying online through internet banking of Rs. 1,790 INR on[protected] @ 3:36 PM. As per the condition, the product should be Delivered in 15-20 Working Days. But till[protected] I didn't get the product, hence cancelled the order on that date:[protected].
The refund of the amount Rs. 1,790 INR is still a pending issue by timtara.com. Every two days i contact the customer care , they reply that your request is forwarded to the concerned dept. and will take another six days for refund. Till date[protected] the company has not refunded nor communicated.
Kindly attend to my complaint and arrange for refund of my amount.