Timtara Complaints & Reviews

Cancellation of Order

I have requested for cancellation of Order # 10333240 on 27 October, as per customer care executive. Reason for cancellation being they could not deliver the product in 5 weeks while the expected delivery date being 3 weeks.
When i try to reach your executives for getting an update about cancellation, I always get a constant reply "Your order will be cancelled in 24-48 hours and the matter...

Respected Sir/Madam,

I ordered two Product on www.timtara.com

(1) intex it 2425w beats usb / MMC / Fm / Remote speaker
order status: awaiting shipment
order date:[protected] @ 1:22 pm
order no. 10337910
order total: 1,570 inr

(2) iball booster 5.1 home theatre speaker
order status: awaiting shipment
order date:[protected] @ 1:22 pm
order no. 10337908br...

I had paid for and purchased Online, a Softel snack maker for Rs1442/- on 20th March 2012, throug the online shopping portal, wwwdotTimtaradotcom, but the order was not delivered and cancelled by Timtara dot com, themselves. They have not yet refunded my money even after numerous complaints....

Sir,
I have ordered a sony ps2 on www.timtara.com on[protected] and till today the product has neither reacher me nor shipped to me. I have even paid the money online and told the customer to ship it ASAP but still there is no Response from the team.

ORDER #10344006

contact info- [protected] (P)...

I placed an order through timtara on 9th august and subsequently cancelled it as they couldn't deliver it on time...i paid 17000 rs for the order through my credit card but now it is almost 90 days after that and i am still to get my money back. If i call them their customer care says they want few more days. this is a big violation of their service agreement which they have put on the site where they say they will refund the money...

I have requested for cancellation of Order # 10332094 on 26 October, as per customer care executive. Reason for cancellation being they could not deliver the product in 5 weeks while the expected delivery date being 3 weeks.
When i try to reach your executives for getting an update about cancellation, I always get a constant reply "Your order will be cancelled in 24-48 hours and the matter has been escalated to the concerned team"...

Placed an order 10323930 on 11/9/2012 for A100 phone. Advance payment of Rs. 8999/- was made through online transfer on 11/9/2012 itelf. Promissed delivery was 21 days. They did not despatched ordered item. So I asked them to cancel order and send refund. It is 2 months now. They have neither sent item nor refund. Even the status of order is yet being shown as 'Awaited shipment' at their site. I have made more than 50 emails/phone...

Dear Sir,
I have made ann order with Timtara.com on[protected] for two landline sets and one mobile phone. My order Id's are 10335608 and 10335610 for both the items respectively. Sir have made an online payment through Internet banking for Rs. 16188.90 i have made a request for cancellation of my order on[protected]. Customer care executives tell me that i will receive an email from their side within 3 days....

Hello Sir/Madam,

I placed an order (Transaction Id :[protected] on 25th September 2012, as a guest in www.timtara.com. HTC One V mobile and memory card with order numbers 10330968 and 10330970 which cost Rs.16019. They told me that items will be shipped in 3 weeks time, but not shipped yet(it has been more than 6 weeks). I called customer care multiple times, they just say we will ship in 48 hours every time I call them.br...

I placed order no.10316908 on 30.8.12 online for one toshiba netbook and paid through net banking Rs. 17491 and order no. 10316558 of 29th August, 2012 paid through credit card. The delivery period was within 3-4 weeks. On making enquiry through website it shows "AWAITING SHIPMENT" and today also it shows the same status. On contacting phone[protected] the customer care lady on 17th September and 25th September, standard reply...

I have booked a bsnl penta t pad on 13/10/2012 and paid the amount instantly through my credit card but I have not received my product yet till 02/Nov/2012. In the meanwhile whenever I contact them their representative talked to me rudely and told me to wait till 02/Nov/2012 and assured me that you will get your product before that. I have wasted rs 100 on my phone to contact them. When I am calling them on 02/Nov/2012 they are simply saying...

Dear Sir,
Greetings. I had ordered a Canon lens from Timtara on 7th August 2012 for Rs.5640. I was told that it will be delivered in 3 weeks. I did not get the product after 3 weeks. I called up the helpdesk and was told that it will be sent within 5-8 days but I did not get anything. I have called them twice now but everytime they say that the product will be sent but nothing has happedned. They have charged the full amount already...

I have ordered Samsung tab 2 on 17.8.2012 with order no.[protected]see the attachment). After one month as the product not been shipped I have applied for cancellation and refund the amount on 18.09.12. But the amount has not been refunded yet. even not getting any response from them. In the Site always showing awaiting shipment. I have called the customer care executive many times . they are saying and repeating " your refund will...

I trusted and ordered a Smartphone(Sony Xperia S)from timtara.com on 6th october 2012, i paid the whole sum of 25299 first through debit card. My order number is 10335956 The time frame given to me for the delivery of the product was 3 weeks and today is 31st of october, I gave a complaint for cancellation of order then too the damn service persons gave no response. Its the poorest site ever shopped from. Literally they make the customer...

Dear Sir / Madam,

I have order Mobile Handset on Timtara on dated 6-10-12 under following details.

Order #10335846
Order Status: Awaiting Shipment
Order Date:[protected] @ 5:40 PM
Order Recipient: Kenneth Douglas Grundy
Order Total: Rs. 4,399 INR

Billing Details
Nainesh Patel
Plot No.2224/C, Near Fulwadi Nala, Hill Drive,
Bhavnagar, GUJARAT 364002br...

Ordered Htc one v mobile on timtara.com on 25th september. the delivery time they said was 2-3weeks and it has not been delivered yet. the customer care is least bothered and their supervisor also dint call me even after promising to do so. they want 10 more days to tell the status. this is ridiculous. i will ask all of you to never deal with timtara.com they are just horrible and useless....

i had bought 3 items in the month of july. out of which 1 item was shipped after one month when the price of the same item has been down by 50% in the market. rest 2 items is not delivered yet. made several calls to their customer executive but resolution yet. asked refund 2 month back still not approved. this is total fraud, like this they have been holding the cash of many customers and earning interest. this is cheating

Transaction...

I ordered a samsung mobile phone galaxy y duos lite s5302 on 24/09/2012 at 11:47 am at timtara.Com online.My order ID is 10330344.It was told that I will be getting the product within 3 weeks that completed on 15.10.2012.Till date I have't received the product.I called up at customer care around six times during these days & got the same reply "you will be contacted within 24 hours by us" but no body has contacted me till...

I had placed an order with timtara.com on 19th sept. Order no : 10328188 , INR 4696, Product : casio men watch stw400h-1bvdr , Transaction number : #10144087.

They mentioned i would receive the product in 15 working days.I have waited a month and a half and still haven't received the product.I have called their customer care[protected], 6670700) at least 25-30 times. Customer care either doesn't pick up or have...

I ordered a mobile phone from Timtara on 17th Sep 2012. I waited for one month. I was calling them everyday, and one day i came to know that product is out of stock. This is not fine.They should have mentioned this before placing the order. Then i cancelled the order. But till now i didn't get the money. I paid through Credit card. If i call them, they are not responding properly. All the customer care people are saying a same thing...