Timtara Complaints & Reviews

I ordered a Nikon lens (Nikon AF-S DX NIKKOR 55-300mm f/4.5-5.6G ED VR Lens(55-300mm) ) . on 25th July 2012.
the order number was 10295666. the time of delivery was within 3 weeks, but the product has not been delivered yet.
now when I ask to cancel my order and return my money back to me, I don't get support from timtara.com team. Either they don't attend our call or when we call them they talk in rude way.
please let me know the procedure to get this issue resolved.

Hi Guest,

Thank you for your order.

Your Transaction #10130317 has been confirmed and is being processed.

Here is the summary:

Transaction Id : 10130317
Order Date: 25th Jul 2012 06:38 pm
Payment Mode: Credit Card / Debit Card
Order No. PRODUCT OFFERS UNIT PRICE SHIPPING CHARGES TAX QUANTITY UNIT DISCOUNT TOTAL PRICE DELIVERY TIME
10295666 Nikon AF-S DX NIKKOR 55-300mm f/4.5-5.6G ED VR Lens(55-300mm)
None Rs. 20,000 Rs. 0 Rs. 0 1 Rs. 4,444 Rs. 15,556 Delivery Within 3 Weeks

Total
Rs. 15,556

Shipping Address:
ashish nautiyal
C-111, Sector 63
Noida, UTTAR PRADESH 201301
India
Mobile Number: [protected]

Complaint against www.timtara.com
Their Phone no : [protected],[protected]
Address :
Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Noida
Uttar Pradesh -201301
India
[protected][protected]
I placed order for mobile and perfume on 15th june 2012 for rs 4747 vide credit card.
After one month I cancelled the order and asked for refund.
But till date they have not returned money inspite of so many reminders.
Order Id for mobile : 10272428
Order id for perfume: 10272426
Transaction Id : 10120589
Order Date: 15th Jun 2012 10:04 pm
Payment Mode: HDFC Credit Card
My Mobile : [protected]
Kamal Aggarwal
F-103B, GTB Enclave, Delhi-110093

had ordered perfumes on timtara.com on 11/06/2012. have been constantly following up for delivery....till the date goods are not delivered. already charged my credit card on 11/06/12. they are not even giving any committment for the delivery.....

order details:

Order #10269830
Order Date:[protected]
Recipient: Apurva Parikh

This order is marked as Awaiting Shipment

Your Order Contains the Following Items:
5 x Bvlgari Pour Homme Soir By Bvlgari For Men (100ml)

Dear Sir,
I had purchased the Samsung S2 mobile for a cost of Rs.25000/- on 25/07/2012, however we have not received the product till date i.e. 17/08/2012. We are continueusly calling the said party however we are not getting any reply from them . They are continueusly telling that product will be delievered in 2 days but after two days they are giving same reply. Kindly look into it. Please Sir,
My Order ID is 10295504.

From ,
Ankit Nahar,
Silvassa

Dear Sir,

I ordered a HTC Desire V series Mobile phone from timtara.com on 16/07/2012. I have already paid Rs. 18,000 for it through my Credit Card. My order no is 10289752. They said, it would take 7 to 8 days. Till now they have not shipped my product. I am calling them almost every day to know the status, every time their response is: "It will be shipped within few days". I am also sending them emails [protected]@timtara.com, [protected]@timtara.com to which I never get any reply. Their customer care is never giving any exact date of shipment and they are also saying that they cannot give any commitment on the date of shipment. They are not even telling proper reason for, why the shipment is delayed.

Whenever I am asking the customer care they say within 24 hour you will get replay. If I ask the customer care guy to transfer the call to the concerned department or to the senior, they are saying that they do not have such provision.
Before Pleasing order I inquired through email for HTC Desire V series Mobile Phone-black colour. Regarding this I got a call from this mobile no [protected] 0n 16 July 2012 at 2.22 pm stating that black colour is available.
After making so many calls and email. I got only one reply on 3/08/2012, I got one mail from [protected]@timtara.com saying that We sincerely regret the inconvenience caused to you due to the delay in delivery. This has been caused due to a heavy demand in the product(s) you ordered. However, we are confident that the product(s) can be shipped in 7 - 8 working days. We will be in touch with you.
Today is 19th August 2012 and I did not still get my product. I do not understand when they will ship my product.

I have been cheated by timtara. They have charged me the money for which I have to pay interest to my Credit Card company.

All these Fraudalent practice by Timtara is causing me mental harassment. I am also losing more money and time by making STD call to them almost every day 3 to 5 times.

Please help me to get my product.

For others I would like to advise never to buy anything from this Fraud website. Please take necessary action to this company.

Your truly,
Justin Raj.
[protected]

I have cancelled the order from Timtara but the refund has not been credited to my bank account. Transaction No[protected], I have ordered three products in a single order.

Order no's are:

Order #10292478 Nokia Lumia 610 Mobile Phone,
Order #10292480 Prestige Induction Cook-Top PIC 2.0 ,
Order #10292476 HP 16GB Pendrive Steel Body.

I have order the products on 20th July,2012 and cancelled the order next day. The status is also showing refunded from 1st Aug, 2012 but not credited in my bank a/c. I have send many mails and calls to Timtara Customercare but they have not refund the amount into my bank a/c. Please help me to get the refund.

Thanking you.

Dear Sir,

I have placed the order regarding mobile on timtara.com by online mode on 22/07/2012.They reply me your product is deliver within 3 weeks, but today there are 24 days was completed still i have not receive product.I request you take hardly action on timtara.com
My order No.is 10293650

Kind Regards,
Mansukh Darji
Mo. [protected]
Email: [protected]@gmail.com

timtara
I have placed an ordered for LED TV on 20th Mar 2012 from Timtara.com, refund the amount on 4th April 2012, still i do not receive any response form Timatar, noone responds to the email address, no phone response, no trace of the product. I am still waiting for the refund from them.

The order number is Order #10213200. Request you to help me with this.


Timtara has been pathetic in its response for my refund of payments made for a product which was not delivered to me within a stipulated time. There has been no response from them reagrding when i will get my money back inspite of calling them every day since last 150 days. please be aware prospective buyers, dont use this cheat organization. The founder is a senoir ex-executive of Videocon but he is using this online platform to dupe customers of their money. Shame on him

Regards
Prakash kumar

I have ordered Prestige Delight Electric Rice Cooker with Order #10200539 on the timtara.com on[protected], after two months they were cancelled my order without even intimation to me, I have followed up for refund of my order, but still my refund was in pending status. Even after 20 calls and 10 mails to the website, no reply from website. Company do not have any address or any phone no. to contace them directly



I suggest shoppers dont even look at timtara.


Order #10200539
Order Date:[protected]
Recipient: RAKESH KOTHAPALLI

This order is marked as Payment refund pending

Your Order Contains the Following Items:
1 x Prestige Delight Electric Rice Cooker - PRWCS 2.2

-Rakesh.K

This is to bring to your kind notice that I had placed an order for Blackbery 9220 on 2nd July, 2012 with Timtara.com.

The payment was done using a credit card & the amount is Rs. 9890.00

Later on, on 7th July, 2012, I received an email from them saying that my product was ready for despatch & that I will be receiving the AWB number soon.

However, the details never came. Neither my product was delivered.

So I cancelled my order with Timtara on 20th July, 2012, which was processed at their end in a very laid back way on 25th July, 2012 after raising several complains.

I was told that the case has been forwarded to the concerned department & I must wait for the refund.

However, even after that, I have not received any intimation about my refund.

I am tired & fed-up of continuously calling Timtara, sending complains & not receiving any reply for my refund.

Please help...

On 13 July 2012, I had booked a Samsung Galaxy Tab 2 from timtara.com using credit card payment. Same day, I receive an
email saying "Your product is ready for shipment". That was the day and today, since then i am waiting for my product but
my product has not been delivered. The story doesn't end here. Seeing my product undelivered, I called up customer care on
23 July 2012. A complaint was lodged on the same day on the site saying "Customer called and complaining that still he did
not get his product and want product ASAP. Please do the needful. case escalated .otherwise cst want to cancel the
product." On the next day (24 July 2012), I received reply from [protected]@timtara.com saying "We would like to inform you that
your order is in process it will be dispatched till 3 august. so we are requesting you to please wait till then." I thought
of waiting for another couple of days. In the meantime, I called customer care. They said that there is a problem with the
Back-end Department of timtara.com because of which there is delay in delivery of product. Hearing these kind of excuses
from them again and again, i decided to cancel my order. I wrote an email to [protected]@timtara.com thinking that something will
happen. In reply to this, I was again routed back to lodge a complaint with the customer care. I am fed up of these
fraudsters and fraud company.

If they are doing such things for delivering a product then I can think how the product can be. Hence, I request you to help me in getting the refund and prevent other innocent people from falling in their lovely traps.

sir,
i had purchased two electronics good from the timtara site first one is camera ,which is received by me.but other was microven which was not delivered due to out of stock .they had promised me for the refund but from the last 8 months iam waiting for the refund but i didnt get my refund kindly help me.
with regards
gaurav sharma
[protected]
[protected]

order summary
Order #10161753
Order Date:[protected]
Recipient: gaurav sharma

This order is marked as Payment refund pending

Your Order Contains the Following Items:
1 x Samsung GW731KD-S 20Ltr Grill Microwave Oven


7557 or 9351 are my complaint numbers which i had already lodged with timtara.please help me out.

sir,

i ordered a camera on 29 june 2012, from "www.timtara.com" but they dont delivered my product. i also mail a complain and call them, but still they didn't give me proper response.
now i need my money back.
i request you, please solve my problem.
thankyou


my order no.[protected]on timtara.com)

Regards,
Ravi Hemnani
[protected]
[protected]@yahoo.com


(bill details attached)

Timtara is a FRAUD company, i am still waiting from last 50 days for product and for my money but these guys are just insane.


I made an order of Induction Cook top (#[protected] on[protected] from
Timtara and it's payment has been already realized in Timtara account
but after 50 days i am still waiting for its delivery (Timtara Claims
21 days to deliver the product).

I called 8 to 9 times on customer care but no one is taking care of my
concern seriously and i am only hearing the words like AS SOON AS
POSSIBLE, I also told them that if you are not able deliver the
product within few days please refund my money but still there is no
reply from Tim tara.

This is the height of cheating with Consumers by showing them
attractive slogans and Offers , Timtara is such a FAKE and FRAUD
online shopping website running in India.

I had order an Apple IPAD 2 on 5th July 2012 from timtara.com (order id –[protected]. I had done the payment using my credit card, but till now product has not been delivered to me. As per company policy customer can cancel their order if it is not shipped from there end. Hence on 18th July 2012, I had sent a mail to cancel my order and refund my money. But after number of reminders and even calling to customer care does not resolve the issue. I want my money back from timtara.com. You are requested to kindly look into this issue.

Non delivery of Product & Harassment Timtara.com

Order No: r #10285370 Non delivery

The above order for a Nikon Coolpix P510 16MP Digital Camera was placed on July 9th. An immediate online payment was made. Till today I have not received delivery of the product despite being told by both representatives of your customer care that it would be delivered

before July 29th 2012.

second on July 31st 2012.

third on August 8th

As per the criteria of the order and your site delivery should take place within 3 weeks. This has not happened. Numerous calls - emails have been sent along with web complaints on timtara site complaint Ticket #31290 There has been no response. Emails have also been sent to MRr Bose the company head. I have received a delivery receipt but there has been no reply.

Please advise as to the legal issues and what part of the consumer protection law applies. Please also advice what kind of compensation may be claimed. I had ordered the camera for my professional work in the capacity of a photographic project as a senior fellow of the ministry of culture

Thanking You - Giti Thad

i am ordered Toshiba 32" HD LCD TV 32HV10ZE order no.#10281016. i have received the lcd on damaged conditions or not working conditions i am complaint to the timtara company several times till date they are not respond my complaints. i think timtara is no,1 fraud .cheating company. Please any body helpme to refund my money. thank you

Hi,
I ordered a Philips MP3 Player Mix 2GB from timtara.com with Order #10293864. according to the website the product should be delivered within three weeks. But 3 weeks have already been passed and the product is still not shiped by this fraud website.

Please Help me out.

than the order was cancelled on 27/06/2012 many telephone calls were made at your customer care service centre on tel phone no. [protected] & false promises of refund were made that the amount would be deposited in our a/c in couple of days. even after one & half month of cancellation we have not received the amount. please see the matter. please do not compel me to take legal action. as this deal has already mentally harassed me a lot.

Dear sir,

this is with respect to my order no: 10275938 for Sony ps3 320gb with move starter pack bundle for rs. 15,640 paid to you through visa debit card on the 22nd of June 2012.

The narration mentioned in my bank account statement is : pos[protected] tech process sbipg , on 22nd june 2012, debiting to rs. 15,640/-

Despite many requests for delivery within the advertised time of 15 working days, I have not received the product yet.

Now, after 50 days have passed, on 6th of august 2012, I have cancelled the above order no: 10275938 and asked them to refund the amount to my bank account.

Still now news of delivery of my product or refund of my money. Worst service by timtara.

Kindly help me to get my money back.

Thanks and regards,

Vivek M