Titan Company Complaints & Reviews

It is frustrating to chase my order for over a week for a product with value Rs 3.5L. Each day the delivery date is promised and then pushed. i need refund of the order placed if you are unable to deliver by tomorrow else will log an FIR....

I have been repeatedly reaching out to the Call center via chat and phone and each day the delivery is promised but when i see the site -- says there is a problem and asked to reschedule. This is unacceptable and if you cant deliver the product by tomorrow -- REFUND it. This is fraud if you are playing with a 3L + product. My order number is 11943235...

I have buy titan90022WCA watch from indore vijaynagar outlet cost of 12k. My watch belt is damaged and need new belt as i have give my watch from last 6 month now they say company have stopped the production of this product, and saying to replace the watch in 20% from current price 9k, as per the policy product is jus 2 year old now i am facing loss and not get any support from Titan Company, i only need my watch accessories (belt) if not...

I ordered a watch online from their website on 27th October 2023 but due to technical error or network issue, my order couldn't complete but my money deducted from Paytm.. according to their policy..money will be back within 7 days ..now it has been more than that...their coustomer number always busy and they reply same thing again and again ......

Sir / Madam,

Ref : Rivaah aashirvaad Soverign Saver scheme Account Number :[protected]

I enrolled in the Rivaah Aashirvaad Sovereign Saver Scheme on 01/12/2022. Monthly payment was Rs 50, 000. All the instalments were paid on time. The total instalment paid was Rs 5 lakhs and the equivalent gold blocked was 93.3285 grams. Screen shot attached herewith. On 28/10/23 I went to the Tanishq factory showroom at Hosur...

My watch is not working even though I have kept it under sunlight for 6hours...

I have submitted the necklaces to gaur city mall Tanishq store on 24/09/2023 to repair it, but they are keep on making excuses and and not returning it at all, although delivery date was 1st of October....

I am complaining about Mr Raman Kumar Running Media2000services with pan number ATAPK1044k and gst 09ATAPK1044K1ZT who is an employee in Tanishq Muzaffarpur from 11 years carrying number phone number +[protected]

Yours sincerely
Krishna Mukherjee...

Hi,
This is Ashish Gohad, visited your Dharmpeth Nagpur shop on 24/10/2023 for purchase of short mangalsutra for my wife. For that we have exchange our old mangalsutra. While valuation of old mangalsutra your staff didn't explain details of deduction from gold purity. They calculate 70 % purity of my old mangalsutra. When invoice generate I shock to see further more deduction of 8% from 70% gold value.
When I ask for clarification,...

Titan smarts watch no 90155AP01 display not working only vibrate but not showing any activity on Watch already given to you Titan authorized dealer CT PUNDOLE & SONS PVT LTD SINGHAGD ROAD PUNE. vide their receipt no. 33927 dt.[protected]. Till date I have not received any feedback from them. Also, they are saying that replacement watch not available in Titan company. So till date I have not received my watch...

Hello,
i visited titan showroom to change batteries of my wrist watch they charged me rs 496.00 which i paid but later i got link of bill on my mobile trough sms which was rs 268.00

now dealer is denying to return difference amount you should take action against dealer otherwise i will go in consumer fourm.

Details of dealer is : titan world ug 2&3 regal center sapna sangeeta road indore

invoice...

I have placed an order of mangalsutra of rupees 67091 on 13 october 2023 from the tanishq website . Firtsly no message mail or call came from the tanishq about thw order confirmation or anything . So on sunday when i was tracking my order it was marked as cancelled by tanishq side only so when i called their customer care number they informed me that me that my order was cancelled due to warehouse rejection and i will get my refund withinn...

Long days I try to activate the watch, I tried send the OTP to my mobile number but till date I didn't receive the OTP....

Analog watch symbols which represents time got detached from the dial and are moving in the clock. This is creating a lot of problem in reading time...

Worst experience with Tanisq.

Account number :[protected].amt paid -20, 000
We have enrolled for Rivah aashirvaad sovereign saver plan at Velachery Tanisque store on Oct 2nd 23.However they added my account in to value plan.
Later got a call from the store stating ot was their technical issue.

They informed me that they will refund me the amount paid and later add in to sov.saver plan.I agreed for...

I have ordered a pendant online (app) on 30th Sept 2023 and it was delivered on 3rd October with the hard copy of invoice, the invoice doesn't have the proper breakup of the gold price, making charges and stone amount etc. I requested the same through chat and call and waited for a soft copy, but the support agents keep saying to wait for 24 to 48 hrs and it's been 6days and no one followed up, does it really take so long to share a soft...

Dear sir,

My daughter Krati Agarwal started to invest in Golden Harvest plan from 02.08.2022 to 02.06.2023 A/c no[protected] of Rs 20000/- at Ajmer Rajasthan Tanishq showroom.

But till today no satisfactory answer given by Tanishq showroom regarding refund of Rs 200000/- while I visited on Saturday 16.09.2023 and Mr Anshu Sharma assured for refund till Monday as our cheque has been dispatched from head office...

MY NUMBER IS. ([protected])([protected]) MY NAME IS ANKUSH SUDHAKAR PANDIT.SIR... I AM MANY MANY CALL FOR OUR HELPLINE NUMBER CUSTOMER SERVIce. I have many many complaint bt no responce this fastrack revolt fs1 watch are duplicate.. This watch are on and off on off no working only on off... I have purchased onlie flipcart.. And i check bt return policy ended.. So i call our customer care so no reply.. Plz help me🙏🙏🙏🙏 this returned...

TANISHQ © 2023 Titan Company Limited.

Dear Concern, I opened Golden Harvest scheme in tanishq GH[protected], I visited tanishq store for shopping from my Golden harvest scheme, after 2 hours of shopping at the time of billing the tanishq sales and accounts executives said that my GH Scheme is not working today and voucher not redeem, they said please come after 2 days, , then i had visited 2 to 3 times, but didnt get any successful...

I made a payment of RS 2000 but the transaction failed and amount debited from my account...