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Titan Company Complaints & Reviews

titan.co.in

2.4

Updated: Jul 5, 2026

Complaints 1980

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906

Unresolved

1074

Good! Titan Company values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Titan Company step up their efforts to fully resolve all complaints 👍

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Jewelry & Watches

Titan Company

Titan Company reviews & complaints page 2

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Requesting for refund.

I saw an advertisement regarding Dmart sales, flowed the link mentioned in the advertisement and installed fake Dmart app, shared credit card credentials in that link and lost a sum of Rs. 1, 70, 000/-. The amount was transferred to Flipkart and further the suspect person purchased Tanishq Gift vouchers using that diputed amount.
Gift card vouchers
[protected]
[protected]br...

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The entire structure of the diamond ring fell from the ring. The soldered part that was a flower design has fell from the top of the ring. It is a 1.2 lakh ring.. this is soo disappointing.
I need a proper resolution for this...

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Digital gold was purchased through Tanishq app. At selling the digital gold was not possible due to name mismatch with PAN. Contacted customer care through mail and chat from last 10 days and submitted all required documents in 3 times. They reply with in 48 hrs problem will be solved.

Purchasing time nothing to be asked, but selling time lot of problems was created. Every time customer care persons asking for submit documents...

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Address: B-3 old bairagarh bhopal 462030

Dear sir,
I purchased a smart watch one month ago then right now watch is not working its display on stuck, touch is not working. I gone to titan care they said call customer care, i call to customer care no. [protected] but everytime they said all service partners are busy if they respond they said please wait 24 hrs i continuous call from tuesday 23rd May but they did not give a proper answer. I visit 2 times to titan care new market...

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We purchased a diamond ring from your Ambala city store in February this year and just noticed today that one of the diamonds have fell off the ring.
Could you please advised what can we do as we do not live in India, any chance we can claim warranty from New Zealand.
Thanks...

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Madhu Lakshmi & Daughters - 18, Sector K, Sitapur Rd, overbridge, Purania, Keshav Nagar, Lucknow, Uttar Pradesh 226022 whose tanishq franchise store.
15th of feb I joined as a CSA in Tanishq company .. owner and manager they told wrong commitment about salary when I received the 1st month salary .There was 20 % detecting in salary.
When I complaint they pressure for resignation and harassment every time . After that in pressure...

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Address: Titan showroom-Kochi Oberon Mall

Hello,
i am shocked, being a loyal Titan Raga fan i purchased this watch from Kochi Oberon mall Titan showroom on 23rd April evening.
the sales personnel kept insisting all display pieces are sold to customers and they never keep stock so no new box packed pieces.

i travelled outside of India in 2 days and then noticed that the colour of the strap fading on both sides.
this is terrible cheating i must...

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Dear Sir/Madam,

We purchased gold in the year 2017 from tanishq showroom situated in GE Road, Raipur, Chhattisgarh (492001). While making the Purchase, we asked for a B2B invoice but they had already issued a B2C invoice for the same. We asked the Store Staff to correct the invoice, and issue us a new invoice with our GST Number mentioned in the Invoice. But in 2017 GST was a new concept for everyone. Since they issued a...

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I purchased digital gold from tanishq app five months ago.That time login was allowed through email id but now the only way to login is through registered mobile no and OTP.This requirement bothers me a lot since my registered mob no is no more with me network service provider has transferred that no to someone else hence it is impossible to get OTP.we have complained to tanishq exceutives in this regard multiple times but they are not providing...

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Hi,
TKT-[protected]
This is with regards to a smart watch Titan Fastrack Reflex that I had ordered on 24th July 2022. I had hardly used it for a while and the display started giving problems. Later it completed went off and would not start at all.

On 7th December I took the watch to World of Titan at Viviana Mall, Thane where I was told they will have to send it to the service center and that it would take around...

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I had invested 15000 via digital gold in Tanishq under name Shuchi Parashar, mobile number -[protected], pan-aqepp5737b.The app got updated and now my investment is not showing also my account name changed to ranjoo rasoi .Have complaint multiple times via mail, chat but no response.please help...

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Address: Radhika Dee Bee Grade 6 Mile, Panjabari Rd, Guwahati, Assam 781022

My watch is broken 7 days after buying.i give it to my nearest service center, they charge me 4000 rupees extra for my some unwanted parts....

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Address: Ambedkar Road, Ghaziabad

This is related to our dealing with your store located Ambedkar Road, Ghaziabad UP. This store has the pathetic staff which I have ever dealt.

I have paid the amount 23134/- on the 01st October for an ornament which my wife bought plus we had some gold for exchange. This store manager Mr. Manav Thakur is claiming that they did not get the amount credited to their account hence cannot give the ornament. Somehow on request of...

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Hi

As per last email received on 5th august. I was suppose to receive coupons but haven't received yet

Please share shareholder discount coupons at earliest to my registered email address.

DP Id[protected]
Demat no - [protected]

Regards...

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Address: No, 027, Upper Ground Floor, Prestige Shantiniketan Mall, ITPL Main Rd, Whitefield, Bengaluru, Karnataka 560048

I've purchased a diamond earring in 2020 since then I'm looking for exchange as they were giving me least value of 15% of the purchased value then I've opted in for buyback where they're giving me on 20% of the product value which is supposed to be 97% as per the policy.

I'm trying for buy back since 2 and a half years and yet they are unable to solve the issue. I'm not going yo bear unnecessary losses due to their malpractice.br...

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Address: World of Titan,Pioneer Tower,Marine Drive,Kochi-682031

I changed the battery of my Titan watch from a nearby shop in June 2022.But the watch didn’t work properly so I gave it to the Titan service centre at Kochi on 24/08/2022 and reported the complaint.They changed the battery and done a service and returned it to me on 31/08/2022.After 10 days it again started going slow and I again approach the service centre on 17/0 9/2022 and inform them. Then they changed the battery once again and return...

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I have purchased Titan 9477NL02J on 16/10/2020.But within the first 3 months the strap of the watch get eroded.I have contacted the customer care of TITAN and they advised me to go to nearest TITAN store.Tjen i went to TITAN Store in kollam, Kerala and they lodged a request for the strap and after some time they told me that the strap of the watch is not available in store and also told me that this watch is an outdated model.But when I am...

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Address: h-152, rama park, mohan garden,, uttam nagar, new delhi

Dear Customer, Thank you for visiting us, Your Product is Booked for Service. Pls find the Joborder ID - NR[protected] and use the below link for tracking the status https://connect.titan.in/Application_Masters/ProgressTracker.aspx?TrackingCode=N...⇄ By SWASTIK DISTRIBUTORS -TITAN COMPANY LIMITED
Sir
Watch ka 1 month se jayada ho gaya hai abhi tak thik ho ke nahi aaya ye kon sa titan ka polishi hai esi...

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Address: Ahmedabad

Dear Mr. C K Venkataraman,

The CEO,
Titan,

This is with great displeasure I am forced to write to top management of Titan.

I have bought Titan Smart Watch a preminum watch from store. I think i have made mistake by picking your brand for it. There are other smart watch brands not big as yours but their process is very smooth and easy process for customer to start wearing the product....

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I had invested in Gold Harvest scheme in September 2020. Due to some personal reason I opted for refund of invested amount after completing the period in August 2021. At the time of refund I had enquired for the bonus amount for which I was told that I can purchase a gold coin anytime but only after receiving refund in the account. When I visited the showroom in October I was told I can't get the bonus amount as the scheme was valid till...

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