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Titan Company Complaints & Reviews

2.4
Updated: Jul 5, 2026
Complaints 1980
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906
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Titan Company reviews & complaints page 4

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M
Monica Chhadva Narsian
from Pune, Maharashtra
Feb 20, 2019
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complain for watch bought from tommy hilfiger

Address: Mumbai City, Maharashtra, 400082

I bought watch worth rs 5000 tommy hilfiger from thane shopper shop i am very disappointed with quality. The glass broken twisely and belt also color fedddoff. Unfortunately i lost bill and warranty card so i went to thane titan showroom and shown print screen of billing which provided by shopper shop. But they want help. Me than i called call center after 25 minutes call got connected and it's really suprice they told glass and belt dosnot...
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VISHAL WADHERA
from Garhdiwala, Punjab
Feb 9, 2019
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chain colour was faded

Address: Jalandhar, Punjab, 144008

I have purchased titan watch in dec 2017 from ur one of the dealer at jalandhar. It was analog black chain strap watch. The colour of the chain was faded on one side and i visited the place where i bought the watch but as confirmed by him it was only replaced with in one yr time period, pls confirmed that whether it was replaced as the warranty shown as 2 yr....
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deepak2240
from Basti, Uttar Pradesh
Jan 26, 2019
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very high making charges in gold jewellery

Address: Kota, Rajasthan, 324007

Tanishq is a fraud company and cheating with high making charges (Upto 25%) and high per gram gold price by using its reputation of its brand name.

My experience

I have started investing 3k per month in their gold scheme and after paying 10 months, i heard by tanishq that i can not purchase the gold coin which have negligible making charges, i forced to purchase the jewellery having upto 25% making charges,...
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A
amanakash
from Brahmapur, Odisha
Jan 4, 2019
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credit card fraud method used for transaction at tanishq

Address: Patna, Bihar, 803211
Website: Credit card fraud method used for transaction at tanishq titan company

Dear sir,

This is with reference to the fraud transaction made at tanishq titan company store from sbi credit card ending 9641 without authorizing the card holder. The purchase was made of rs 80215 at 04:25 pm on date 01/01/2019.
Thus i request you to hold the purchase order so that the fraud can be inspected. Your little cooperation in this regard is highly appreciable.
Please find a screen shot of message send...
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S
Shubhankit Kholia
from New Delhi, Delhi
Dec 24, 2018
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xylys 9216sl03 wrist watch strap replacement unavailable

Address: New Delhi, Delhi, 110063

I had bought xylys 9216sl03 wrist watch from world of titan, paschim vihar, new delhi for rs. 18000.
And just after one year the strap was completely tarnished and needed to be replaced.
When i approached customer care executive at world of titan and asked for replacement, i was told that it'll cost rs.2500 and a waiting period of 25 days, which i agreed to.
After 20 days, i am informed that they don't have replacement...
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khusbu kanu
from Bahula, West Bengal
Dec 17, 2018
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amount deducted from payment gateway but installment still showing due of golden harvest scheme

Address: Chandrapur, Maharashtra, 713403
Website: [email protected]

Hello,
This was my eight installment for my two golden harvest scheme account. On 16th dec i paid both the installments of which one got successful but the other was failed but my account is debited and tanishqbilldesk is credited i. E payment was successful through it was showing as failed transaction in golden harvest scheme app.
I requested tanishq customer care by mail, call and by whatsapp to refund my money but in vain....
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Anil Bathula
from Vijayawada, Andhra Pradesh
Nov 21, 2018
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not working

Address: Guntur, Andhra Pradesh, 522004

Titan raga watch which was purchased in the month of march 2018 in guntur arundalpet store is not working properly. Suddenly time is stopping. Once we gave to the store people, they have retained this watch for one month for repair not returned back with working condition. But immediately after 3 days again it is not showing the time watch not working....
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T
tdadukiya3004
from Indore, Madhya Pradesh
Oct 15, 2018
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diamond lost

Address: Indore, Madhya Pradesh, 452001

Dear sir, i have bought a diamond ring from taniahq store m. G. Road indore on may 15. Today my ring diamond is automatically felt down due to wrong making. Within 6 months the diamond is fall down. Its due to wrong making process of taniahq. Customer ko thagte h and warranty me hone k baad bhi naya laga kar nai dete. Worst service of taniahq.😠😠😠😠😠😠😠😠😠😠😠...
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Pratishkumar p Atha
from Jamnagar, Gujarat
Aug 20, 2018
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lenses

Address: Kutch, Gujarat, 370201

I bought 4 spaces with frame and lances from titan showroom of rs 90000/00 2 where reading glasses with no and 2 where goggles with no after few days my reading glasses where full of sraches so i went to showroom they told that they will replace it then they replaced one and when i gave them other after few days they refused to replace the lances i am also facing problem in my goggles pls solve my problem or i have to go in consumer foarm...
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B
balajiadirao
from Bengaluru, Karnataka
Jul 21, 2018
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updating my mobile no - name - unable to register online

Address: 560076
Website: www.tanishqgoldenharvest.co.in/online/home

Dear Sir/Madam

I had been following with Tanishq Customer Care since last 2 Months over follow-up Customer Care call, mail but due to unknown reason my mobile no have not been updated. Every time new complaint ID had been provided but mobile no. is not updated.

First complaint Date:6/05/2018
Second complaint Date: 08/05/2018
Third Complaint Date: 13/05/2018
Fourth Complaint Date : 16/05/2018br...
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R
Reyaz Haq
from Shamgarh, Madhya Pradesh
May 8, 2018
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golden harvest scheme is a fraud

Address: Mumbai City, Maharashtra, 400093

I have invested rupees 100000 in Tanishq golden harvest scheme. They initiated refund of the money instead of giving the benefit. Even after 40 days of wait I did not get my refund. When ever I cal customer care they gave a vague response that you will get the credit shortly which never happen. It seems Tanishq is a big fraud company. At least people known to me will never trust Tanishq for sure and they have loose potential customer....
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Trisita Mazumdar
from Muragacha, West Bengal
Apr 11, 2018
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mia bracelet

Address: Darjeeling, West Bengal

I have baught mia diamond studded bracelet 4 months back (28/11/2017) within this 4 months 2 diamonds have been detached and lost. whereas, I was assured that Mia is for working ladies who can use the jewellary on a daily basis as the gold is 14 carat and best quality diamond are studded. Being a leading brand of the country this is not expected. It is totally dissapointing. Action must be taken at the earliest....
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Anant kas
from Pune, Maharashtra
Feb 28, 2018
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titan eye plus: wrong eye prescription number given

Address: Gautam Buddh Nagar, Uttar Pradesh, 201307

I went to Titan Eye Plus Noida Sector 18 branch for buying a new pair of Prescription eye glasses. They checked my eye sight and showed me various designs for the frames. The person checking the eye sight was not a qualified doctor, not even trained. He was the counter salesman who was also the part-time eye doctor. Naturally, he got the number wrong (I have cylindrical vision and he got it totally wrong). After a week, the glasses were delivered....
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S
Suvian
from Bengaluru, Karnataka
Feb 21, 2018
Mar 5, 2025
This thread was updated on Mar 5, 2025
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exorbitant cost for replacing a battery

Address: 560040

Today i replaced battery for. My titan watch. The cost of battery replacement is inr 355/-. The breakup is battery cost 60/-, service charge is inr 250/- and gst is inr 45/-. I'm surprised to see the service charge is more than 4 times of the battery cost. The time taken to replace this battery was less than 60 sec. How do you justify such exorbhitant cost?? Is this fair on titan's part to fleece a customer with such cost? Can i know the...
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D
darbari26
from Mumbai, Maharashtra
Jan 29, 2018
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gold chain broken issue

Address: New Delhi, Delhi, 110088

A gold chain which is purchased from tanishq pitampura new delhi has been broken two times respectively even without usage. Same has been addressed to showroom. The representative has given the assurance and further repair the same by inhouse team however yesterday it broke again. The total weight of chain is 11 gm (Approx) but it is really not acceptable like tanishq brand.
Please let me know the way forward of the same....
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J
jahanarun
from Chennai, Tamil Nadu
Nov 16, 2017
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charged gst of 28% for watch after tax revision

Address: Chennai, Tamil Nadu, 600041

My wife bought a titan fasttrack watch on nov 15, 2017 for rs. 3095. This is inclusive of tax.
The tax split up is
Product price - 2417
Cgst - 14% - 339
Sgst - 14% - 339
β€”
3095
The gst rate for watch as on date is 18%. But i was charged 28%. When i visited the outlet to ask about it, their response was that the software wasn't updated and even after the software update the price i would...
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M
Mohammed kamran Shaikh
Sep 14, 2017
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wrong address delivery of my order ec00248326

Address: 635126
Website: m.titan.co.in

I clearly changed my delivery address again you deliver on previous address which i removed before giving this order what hell you people are working.
You don't like your work please leave it why you give trouble to the customer i need it rectification quickly and first priority basis other i will make complaint against you all in your head of titan.
Find the attached copy it is the prof that i changed the address before giving...
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K
Kusumsarup Sharma
from Bandipura, Jammu and Kashmir
Sep 8, 2017
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breaking and repair of a ring

Address: Jammu, Jammu and Kashmir, 180012

I am your regular customer, dr mahima sharma, email : [protected]@yahoo.co.in.. I have been regularly investing in your ghs for almost last 4 years. I bought a diamond ring last year on 29.7.2016 as a part of redeeming my ghs. I hardly wore it... Today i found a part of my ring which held diamonds in the centre detached from the main ring band. I never wore the ring regularly nor did it hit anything. This is the 1st time i am complaining...
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R
rajesh81_1
from Chennai, Tamil Nadu
Aug 28, 2017
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titan wrist watch model no: 9638ym01: fraud service center

Address: 769012

Hi,

This is regarding my experience of service of titan watch, model number: 9638ym01. I have given my watch to gupta watch emporium, bisra road, rourkela - 769001 (Authorized titan watch care) dated 28th july 2017. After so many follow ups with them finally received my watch on 19th august 2017. But on 25th august the watch stopped working again, then i have contacted the above service center again. This time they told to...
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shanavasbb
from Kollam, Kerala
Jun 10, 2017
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Cheated by titan franchise

Address: Kollam, Kerala

Titan care, m/s megha marketing beach road, kollam.

I had given my watch for repair at the above showroom and received the same on 30/11/2016. Invoice no. 2843. Customer acknowledgement number:1257; iaccording to the invoice provided a guarantee period of 6 months was assured. A spare part was replaced - vx3ha-fma
Unfortunately, the watch stopped working again before the expiry of this guarantee period. I approached...
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