Titan Company Complaints & Reviews

Worst ever Company that i have witnessed. I have bought vouchers of titan thinking to
purchase a watch which i have seen in their website. Out of my surprise, its been said that those vouchers are not valid in online but in offline but out of my surprise, the watch i have selected in their own website is available in their website but not anywhere on any OFFLINE stores anywhere in india.. Same Company making dual partitions of their...

Ref: TKT-[protected] [ ref:_00D6F28vQQ._500C63dnIz:ref ]

Hi Titan team,

I have complaint to Titan customer care through mail on 16-Jul-23. I have purchased Titan product on 26-05-23.

I have followed up with customer care since 12 days but there is no resolution. Every time they gave some excuse and informed to wait.

It's a humble request to the Titan team to look into it and resolve...

Refund pending for 20 days Golden Harvest No.[protected]...

I Ms.Barnali Das, a regular customer of Tanishq for a long time purchased a 22 Karat bangle worth Rs.82, 509/-(Product Code:51AFSSVAAAAA00) from Tanishq GIP Mall, Noida store on 06.02.2022 after using it for some days it got damaged.Meanwhile, I got transferred to Vizag, Andrapradesh so we gave it for repairing in Tanishq Gajuwaka store on 11.09.2011.After some days they returned the bangle without repairing stating that this cannot be repaired...

Dear Complaints Team,

On 28 June 2023 under the Tanishq Golden Harvest Scheme, I bought digital gold for ten thousand rupees. The receipt was never delivered to my inbox and the transaction never reflected on the account.

I connected to the chat and was told “that happens, it was a drop order, not to worry, it will be refunded within 5-7 working days”.
The money has not been refunded, I have requested...

Sir, I bought nosepin from sultanpur tanishq on 29.06.23 Rs. Aprox 10000.
3 dimond attached in triangle shape.
Sir after a days nosepin damage during bearing the nosepin, when I was return nosepin on 09.07.23 show room register a complaint but till date matter is not solved.

Note: As a customer I am not happy with tanishq service....

Please check the mail. long pending case date 6 feb 2023 to 13 apl 2023.

My watch has a spot on the screen issue but canter does not respond. not replay . then my watch wty exp. and i can not repair the watch. only replacement of my watch.

counting follows but not responsible. by mail.

Thanks & Regards'
Gajender singh
[protected]...

I have two bracelets from tanique which are a marriage gift from my mom.A diamond fell off from one of the bracelet and tanishq says that I have to bear the cost of diamind replacement. I am so upset about their policy and also the quality of their jewellery/ diamomd setting. Hope they resolve the issue. I have a lot of jewellary from tanishq and now i am worried about the other diamond items I have from them.

Priyanka...

Regards...after filing griviences with customer care ...they are just passing time by asking details ...smtimes in the form of product details like model no etc etc sometime like pics of the device and all ...I have attached the screenshot...and there is no concrete action or step taken by them ...or else since it was bought in the month of August they are letting watch to go out of warranty period ...please either they should get the product...

The tata staff checked my old gold through x ray machine and after checking given price 284000 rs in writing as enclosed photo and also verbally committed to price very maximum 10000 rs and after that given permission for melting old gold but after melting gold given me only 227000 rs.
After that I asking to staff for show calebration certificate of x ray machin and melting machine but certificate also not found at tata tanishq, adajan,...

On 5th July 2023, my sister Torsha Chaudhuri and me( Teesta Chaudhuri) went to Titan Eye plus store near our house and ordered one pair complete spectacle and one pair lens for which I paid Rs 10000 in advance to the employee Ms Rita Sarkar through Googlepay. They assured that the payment will be directed to Titan Eye plus. The cashier gave us a receipt on a blank paper on 5th July 2023. Then on 9th July 2023, when we went to the store to...

This Is to inform that behaviour and false treatment is done for I'd instalments for A/C[protected] and others[protected] which I have to closed in tanishq haldwani, even I want to talk to manager but they won't allow. And representative who have make this I'd is not behaving properly. As well as strict action talen against workers...

Hi,

I Purchased Fastrack Revoltt FS1 1.83" on 11.05.2023. But recently the display of my watch is not coming. I launched the complaint on 29.06.2023 but no action has been taken apart from Ticket Generation. i.e. TKT-[protected].

I took follow-up via mail and 3 days back I got another mail that my complaint has been transferred to the concerned department but still, no update came.

Request you...

Hi Team,
Need your help to get my own money back.
Name : Swapnali Mahesh Kadam
GH A/C[protected]
From JUN 18th I have been receiving call, emails, SMS that refund process initiated. But till i am not getting refund. I am Housewife and with saving small-small money i invested, now i am looking to get my money back. I am in trouble please help. feel like i am getting trapped under big scam of this GOLD harvest scheme....

I have ordered a watch costing 3295 from fastrack.it was ordered on 21 April 2023. Order no is 9612767 please refund back my amount it's almost more than a month.i have used 2 vouchers for 2000.Please provide my entire amount back to me.rashmi rathi here...

Hi ...A brand is not only known by the quality product it provides but the service the provide...less than a year ago I gifted my brother Vijay Datta titan smart watch 2 which started creating trouble my brother went to the authorised showroom of titan at Gandhi Nagar ...they gave a service center no and told him to contact there ...when called they were unable to locate and solve the problem and left my brother helpless ...look at this a...

Hi ...A brand is not only known by the quality product it provides but the service the provide...less than a year ago I gifted my brother a titan smart watch which started creating trouble my brother Vijay Datta went to the authorised showroom of titan at Gandhi /Shastri Nagar ...they gave a service center no and told him to contact there ...when called they were unable to locate and solve the problem and left my brother helpless ...look...

Hi ...A brand is not only known by the quality product it provides but the service the provide...less than a year ago I gifted my brother Vijay Datta a titan smart watch which started creating trouble my brother went to the authorised showroom of titan at Gandhi /Shastri Nagar ...they gave a service center no and told him to contact there ...when called they were unable to locate and solve the problem and left my brother helpless ...look...

Hi,

My Smart watch (Titan Talk) is not working and it's under warranty.

TKT-[protected]

I have raised my Complaint to Customer care email id and several calls were made at their customer care number since last 10 days. Everytime I got response that their Agents are busy and they will arrange a call back.

But u fortunately have not received a single call or reply till date.
br...

Dear Sir,

This is Shashwathi here who has made online payment for product Verdant Emerald Classy Gold Necklace on June 26th 2023.

Please find updated address below : Provident Sunworth
6B-201, Phase 1, 2nd Floor, Venkatapura Village, Kengeri Hobli, Bengaluru - 560060

Please help me with order tracking status as it shows order placed date as 26th June 2023 and delivery date as 29th June...