Titan Company Complaints & Reviews

Regards...after filing griviences with customer care ...they are just passing time by asking details ...smtimes in the form of product details like model no etc etc sometime like pics of the device and all ...I have attached the screenshot...and there is no concrete action or step taken by them ...or else since it was bought in the month of August they are letting watch to go out of warranty period ...please either they should get the product replaced or take the product and pay us

The tata staff checked my old gold through x ray machine and after checking given price 284000 rs in writing as enclosed photo and also verbally committed to price very maximum 10000 rs and after that given permission for melting old gold but after melting gold given me only 227000 rs.
After that I asking to staff for show calebration certificate of x ray machin and melting machine but certificate also not found at tata tanishq, adajan, surat.

On 5th July 2023, my sister Torsha Chaudhuri and me( Teesta Chaudhuri) went to Titan Eye plus store near our house and ordered one pair complete spectacle and one pair lens for which I paid Rs 10000 in advance to the employee Ms Rita Sarkar through Googlepay. They assured that the payment will be directed to Titan Eye plus. The cashier gave us a receipt on a blank paper on 5th July 2023. Then on 9th July 2023, when we went to the store to take the delivery of the above items, we paid Rs 6299 through Googlepay to the employee Ms Rita Sarkar. Still the Store Manager did not handover any type of printed tax invoice bill with full details of the items along with the total price Rs 16299. We informed the customer care and they have sent us the original tax invoice of both the lenese. As per the tax invoice, each of the lens cost Rs 4499 but they have charged Rs 7500 for each of the lenses. My earnest request to you to judge properly and we want a refund of the extra charges they have taken from us. The store manager and Ms Rita Sarkar duped us.

This Is to inform that behaviour and false treatment is done for I'd instalments for A/C[protected] and others[protected] which I have to closed in tanishq haldwani, even I want to talk to manager but they won't allow. And representative who have make this I'd is not behaving properly. As well as strict action talen against workers

Hi,

I Purchased Fastrack Revoltt FS1 1.83" on 11.05.2023. But recently the display of my watch is not coming. I launched the complaint on 29.06.2023 but no action has been taken apart from Ticket Generation. i.e. TKT-[protected].

I took follow-up via mail and 3 days back I got another mail that my complaint has been transferred to the concerned department but still, no update came.

Request you to pl intervene and help me to resolve it as earliest as possible because it has been delayed already.

Hi Team,
Need your help to get my own money back.
Name : Swapnali Mahesh Kadam
GH A/C[protected]
From JUN 18th I have been receiving call, emails, SMS that refund process initiated. But till i am not getting refund. I am Housewife and with saving small-small money i invested, now i am looking to get my money back. I am in trouble please help. feel like i am getting trapped under big scam of this GOLD harvest scheme. where i not getting my money back.

I got fake cheque, I summited to SBI and its bound back.

I have been getting call saying that, you will get money direct to account, i did not received for two weeks, and i got cheque and submittedto back and its bound back. Also getting pressure to take gold.

My father was Admitted in sysdry hospital PUNE - NAGAR road for surgery, those time i could not puck the Tanique Call, and could not able to purches new gold.

Please help to get that.

I have ordered a watch costing 3295 from fastrack.it was ordered on 21 April 2023. Order no is 9612767 please refund back my amount it's almost more than a month.i have used 2 vouchers for 2000.Please provide my entire amount back to me.rashmi rathi here

Hi ...A brand is not only known by the quality product it provides but the service the provide...less than a year ago I gifted my brother Vijay Datta titan smart watch 2 which started creating trouble my brother went to the authorised showroom of titan at Gandhi Nagar ...they gave a service center no and told him to contact there ...when called they were unable to locate and solve the problem and left my brother helpless ...look at this a brand like TITAN ...highly shameful... after going through a good no of complaints by unsatisfied customers..I thing either the company should rectify it's dealing or should concentrate on some other product that they can provide best like TITAN eye plus ...don't spoil the brand

Hi ...A brand is not only known by the quality product it provides but the service the provide...less than a year ago I gifted my brother a titan smart watch which started creating trouble my brother Vijay Datta went to the authorised showroom of titan at Gandhi /Shastri Nagar ...they gave a service center no and told him to contact there ...when called they were unable to locate and solve the problem and left my brother helpless ...look at this a brand like TITAN ...highly shameful

Hi ...A brand is not only known by the quality product it provides but the service the provide...less than a year ago I gifted my brother Vijay Datta a titan smart watch which started creating trouble my brother went to the authorised showroom of titan at Gandhi /Shastri Nagar ...they gave a service center no and told him to contact there ...when called they were unable to locate and solve the problem and left my brother helpless ...look at this a brand like TITAN ...highly shameful

Hi,

My Smart watch (Titan Talk) is not working and it's under warranty.

TKT-[protected]

I have raised my Complaint to Customer care email id and several calls were made at their customer care number since last 10 days. Everytime I got response that their Agents are busy and they will arrange a call back.

But u fortunately have not received a single call or reply till date.

Not sure why they are not bothered to solve my problem.

Not accepted from Company Like Titan.

Regs
Anupam Singh

Dear Sir,

This is Shashwathi here who has made online payment for product Verdant Emerald Classy Gold Necklace on June 26th 2023.

Please find updated address below : Provident Sunworth
6B-201, Phase 1, 2nd Floor, Venkatapura Village, Kengeri Hobli, Bengaluru - 560060

Please help me with order tracking status as it shows order placed date as 26th June 2023 and delivery date as 29th June 2023.

I would request early order confirmation as it is past 24 hours.

Please help with order fulfillment online or through physical store in Bengaluru as total payment of Rs.179289 already made.

Please do the needful for early order delivery or help us with refund of amount if amount cannot be fulfilled.

Thanks & Regards,
Shashwathi S
[protected]

Please help me with online order number tracking SFTQ[protected] email [protected]@yahoo.com [protected] Order Date 26th June 2023 and order still not fulfilled

Complaint issued 54 days ago still not resolved and no reply

Requesting for refund.

I saw an advertisement regarding Dmart sales, flowed the link mentioned in the advertisement and installed fake Dmart app, shared credit card credentials in that link and lost a sum of Rs. 1, 70, 000/-. The amount was transferred to Flipkart and further the suspect person purchased Tanishq Gift vouchers using that diputed amount.
Gift card vouchers
[protected]
[protected]br...

I have returned smart watch on 1st June. From then chasing with customer support for my refund but no luck. Just scripted answer that they have escalated it. Please help with refund. Order I'd: 10001542, complaint I'd:TKT-[protected]

I ordered to make four bangles of size E. But they made the bangles of size D. Today I was called by the salesman that the bangles are ready. When I wear those bangles, I understood they made small size bangles. No follow up of the order given by the customer. Simply they say sorry. But understand our difficulties like unnecessary waste of time, traveling cost. The salesman doesn't even know the current price of gold. This is how the people are working in tanishq. For the mistake made by your tanishq, R. S. PURAM, COIMBATORE, TAMILNADU showroom, it is your responsibility to satisfy the customer. We should be considered regarding gold rate for the inconvenience made by tanishq.

I ordered a titan watch and returned vide order no 10017881 . It was received by titan on june 8th . Refund has not been credited till now. Its been 14 days....

Visited saltlake tanishq to excahnge my old gold.where i got 100% echange value on 22 cart gold.however i had few gold with 20 cart and few was below 18 cart .what they did is they melted 20 cart gold along with below q8 cart gold and purity was reduced to 62%.and tanishq is not given proper exchange value on my old gold and i lost almost 9000 rs bcz of this.as a reputated company how tanishq can cheat the customer while they r having a good expectation.i plan to raise my concern to consumer forum as well.

I have placed an online order prior to one month and the order has not been delivered. However the product got returned to the company and they have initiated the refund one month back. However whenever I try to contact them they say that it has been initiated and I will receive the same. It has been more than one month. They are not even replying to my mails now.