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Titan Company Complaints & Reviews

titan.co.in
2.4
Updated: Oct 6, 2026
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1076
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Jewelry & Watches
Titan Company

Titan Company reviews & complaints page 5

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K
Kusumsarup Sharma
from Bandipura, Jammu and Kashmir
Sep 8, 2017
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breaking and repair of a ring

Address: Jammu, Jammu and Kashmir, 180012

I am your regular customer, dr mahima sharma, email : [protected]@yahoo.co.in.. I have been regularly investing in your ghs for almost last 4 years. I bought a diamond ring last year on 29.7.2016 as a part of redeeming my ghs. I hardly wore it... Today i found a part of my ring which held diamonds in the centre detached from the main ring band. I never wore the ring regularly nor did it hit anything. This is the 1st time i am complaining...
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rajesh81_1
from Chennai, Tamil Nadu
Aug 28, 2017
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titan wrist watch model no: 9638ym01: fraud service center

Address: 769012

Hi,

This is regarding my experience of service of titan watch, model number: 9638ym01. I have given my watch to gupta watch emporium, bisra road, rourkela - 769001 (Authorized titan watch care) dated 28th july 2017. After so many follow ups with them finally received my watch on 19th august 2017. But on 25th august the watch stopped working again, then i have contacted the above service center again. This time they told to...
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S
shanavasbb
from Kollam, Kerala
Jun 10, 2017
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Cheated by titan franchise

Address: Kollam, Kerala

Titan care, m/s megha marketing beach road, kollam.

I had given my watch for repair at the above showroom and received the same on 30/11/2016. Invoice no. 2843. Customer acknowledgement number:1257; iaccording to the invoice provided a guarantee period of 6 months was assured. A spare part was replaced - vx3ha-fma
Unfortunately, the watch stopped working again before the expiry of this guarantee period. I approached...
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V
vandana7379
from Delhi, Delhi
May 22, 2017
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High making charges

Tanishq includes high making charges for every purchase on any gold jewellery whether its machine made or hand work

1. Are there any norms/regulations/guidelines for imposing making charges on gold jewellery?

2. Why there is so much variation in making charges? It varies from 12% to 35%

3. What is the basis for imposing variant making charges?

4. I am really clueless & not very happy...
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R
ritwika bajray
from New Delhi, Delhi
Feb 26, 2017
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Refusal for cash memo

Address: 201301

I had to repair my titan Raga watch as the battery wasn't working. I went to a showroom in sector 18 Noida. They asked us whether we would like the ₹250 battery or ₹350 one. We said we would like the ₹350 one. After everything was done, they handed us the warranty card. We said we would like to have the receipt too. They started arguing that the warranty card is only the receipt and the price will not be mentioned as per titan guidelines....
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G
Gyaneshwar Gupta
from Noida, Uttar Pradesh
Feb 10, 2017
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Gold chain defective returned Refund not processed

Address: Ghaziabad, Uttar Pradesh, 201014

Ref- Refund request for defective product (Chain broken from middle) No.SMT/1117/22.01.2017 from Sagar & co. Tanishq Store Shipra Mall Indirapuram Ghaziabad 201014, (Form Copy attached)

Dear Sir please find attached the refund request voucher dated 21.01.2017 and read the highlighted potion where it is mentioned “cheque will be delivered within 10 days” while today it is 10.02.2017 already late by 10 days. Kindly find the...
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Ritika19
from Noida, Uttar Pradesh
Dec 11, 2016
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Resize of the ring

Address: Ghaziabad, Uttar Pradesh, 201010
Website: Tanishq.com

I am a customer of tanishq, bought several tanishq products in the past. So I went there for submitting my monthly installment and requested them to resize my ring which is not a tanishq product. Despite my persistent request, they were adamant not to resize my ring. I couldn't understand what type of customer loyalty is this that I am going there every month to deposit my installation and instead they can't agree to my simple request of...
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kamalkishor.hurgat
from Delhi, Delhi
Dec 6, 2016
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Repairing charges for wrong manufacturing

Address: Aurangabad, Maharashtra, 431001

Dear Sir,

The event in chronological order are as follows:

1. Visited Tanishq Aurangabad with daughter. Choice the Ring for daughter as birthday gift . Size not available. Order given. Deposited amount 2500/-…. on 31st Oct. ‘16
2. After @ 20+ days, Tanishq communicated Ring is manufactured & requested for collection.
3. Visited Tanishq with family & daughter. Found Ring is undersized. Tanishq...
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S
senthil ramanathan
from Bengaluru, Karnataka
Aug 13, 2016
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Signet member card

Address: Bangalore, Karnataka, 560016
Website: www.titanworld.com/in-en

Hello,

I am using signet card for almost 10 years and yesterday when i went to purchase a watch in tital, they said my member ship card is invalid. I had bought plenty of watches and all the points are vanished now. They are telling now they have some thing called encircle.

Who will give my points back?

Senthil
[protected]...
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P
paritosh_12
from Delhi, Delhi
Jul 16, 2015
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Facing problem in my watch model no 38016pp01j paritosh jaiswal

Address: Patna, Bihar

Dear sir / mam,


As i would like to inform you that i paritosh jaiswal customer of your company facing a great problem in your product and quality which i have purchased a watch of fast track company those description is furnished as below: -

Model no: - 38016pp01j
Date of purchase: - 02 / 07 / 2015
Bill no: - 11846,

In my matter i was purchased this aforesaid model watch...
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N
Nimisha Shrivastava
from Bhilai, Chhattisgarh
Jul 3, 2015
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Refund/Replacement against Substandard product

Address: Dehradun, Uttarakhand

1.Bought 22KT Bangles from Tanishq Raipur on 27/06/2015 07:48 pm(Invoice no. TRA/CM/1955). 2.Within 4 days of purchase one gold strip from one of the bangles was broken and lost. 3.Immediately after noticing the defect approached Tanishq show room Raipur on 02/07/2015 at around 02:30 pm for repairs. 4.Was told by the person at counter that as this is within one week of purchase and the strip cannot be repaired locally and will be sent...
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2
2ranj69
from Bengaluru, Karnataka
May 28, 2015
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Xylys watch buckle lock not working in one year...

Address: Bangalore, Karnataka

Its really pathetic to see this kind of quality product from the so called international brand XYLYS... I bought this xylys watch almost one year back ..model no.9438KL02, date of purchase 24 Feb 2014 . And rite now its buckle strap not working at all...when we went to the TITAN service centre, they said we need change the strap which will again cost Rs.5000 ...is it really worth buying this watch for such an huge amount and then again paying...
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M
meetpatel4527
from Surat, Gujarat
Jan 24, 2015
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replaced glass is not match with original watch glass

Address: Surat, Gujarat

i went for glass replacement of my fatrack watch design no NE30895L08 to GITA CORPORATION 125, ground floor, iscon mall, surat.395007. they told me that your watch glass was not currently avaiable. it will take a time of 1 month. after 1 month i went to service station for collect my watch. but i found that replaced glass in my watch was not match with original one. i say to service station person that this glass was not match with my watch....
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C
cynth98
from Hassan, Karnataka
Jan 15, 2015
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fastrack watches

Address: Bangalore, Karnataka

The problem with the watch is still continuing. The watch is sent to the service centre 4th time. Watch cannot be used within one year. Request you to kindly replace the watch. The amount spent on petrol to go to the service centre is almost worked out to the cost of the watch. I have requested the service centre to replace the watch. Please immediately look into the above. Below complaint given on 11th May 2014 [protected][protected] I...
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B
brionie
from Vasai-Virar, Maharashtra
Oct 19, 2014
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watch stopped working within 6 months of purchase

Address: Thane, Maharashtra

I have purchased titan ladies watch Model no.24809M. The watch stopped working, I submitted to the titan shop for repair on 6 September 2014, but have not received back my watch yet. It's been more than a 1.5 months, and even after regular calls and visit to the titan shop, I have not received any appropriate response. Can I please know why such a delay in the sevice and when am I getting back my watch. Hope to receive a quick reply....
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J
Junaid Bhat
from Jammu, Jammu and Kashmir
Aug 16, 2014
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Colour faded on Titan Raga Watch

Address: Srinagar, Jammu and Kashmir

I bought a Titan Raga Watch in Srinagar from one of your dealers - "Time N Sound" in Srinagar, Jammu and Kashmir on 19th-Aug-2013. Even after there is a warranty for fading color, Your authorized service centre is refusing to repair/change the wrist strap of the watch citing that its due to daily use. I have pictures clicked of the watch which i can happily share with you guys, Color wore off slightly in some portion of the wrist. Watch is...
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K
kevinn
from Delhi, Delhi
Aug 11, 2014
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defective watch strap sold

Address: Pune, Maharashtra

i couldnt find a complaint option so im sending a msg here. i had bought a strap for my watch in your titan store at phenoix pune. 1st of all they sold me a faulty strap. when i was purchasing it they said that if there is any manufacturing defect i can exchange it within 6 months. but when i spotted a major manufacturing defect i approached the store and at that time the staff started arguing that they can not exchange my strap and it has...
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C
c_kumar
from Nellore, Andhra Pradesh
Jul 17, 2014
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Charging higher wastage

Address: Hyderabad, Andhra Pradesh

i have a golden harvest scheme in tanishq show room in punjagutta, hyderabad area and it has been already completed, when i went to purchase an ornament they are charging 18.50% wastage on 9.93 grms gold chain, it is also 22 carts gold. I enquired in another showrooms which they were charging max of 11% wastage. But these Tanishq people are charging very high in gold rates also, can someone take action on this and help us on this! Thanks...
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prahama
from Mumbai, Maharashtra
Jun 25, 2014
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want to replace the starp of titan obaku 9303sba

Address: Mohali, Punjab

Hello Team, I wana replace strap of my watch but it seems this strap is unavailable. I already tried to search strap at bhopal, Delhi, Chandigarh but no results. Titan world guys says that strap is out of stock annd they need to order but it has been an year or so i am keep approaching them but not getting any response from them. Could you please help me to get this issue sorted out. waiting for response. Pradeep sharma pradeep.[protected]@gmail.com mob...
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vriddhesh
from Pune, Maharashtra
Sep 12, 2013
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No printed bill and diamond certificate

Address: New Delhi, Delhi

Yesterday I purchased a diamond ring from Tanishq, which I had ordered a month back. On paying the money , I was neither given a diamond certificate for it nor did I get a printed bill whereas other customers were getting a printed bill. On asking, the store guys gave me a manual bill and told me rudely on my face that I wont get a printed bill today no matter what I do and I will have to come back again to the shop after a month to collect...
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