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Titan Company Complaints & Reviews

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Last updated Apr 19, 2024
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1800 266 0123
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1800 258 2598
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+91 80 6660 9000
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+91 98 1902 8595
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+91 43 4427 6037
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Titan Company Head Office Address

3, Sipcot Industrial Complex
Hosur
Krishnagiri District
Tamil Nadu
India
635126

Titan Company reviews & complaints page 82

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Y
ysvhc01562
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non issuance of Tax Invoice & unfair deduction on return of jewelery and gold coins.

The company fail to issue tax invoices in 3 cases in spite of payment of applicable vat. Second point is that I wish to return some jewelery and gold coin purchased from tanishaq, the company says that they will deduct 3% from the value and refund only 97% of return value, no such conditions was explained to me at the time of purchase, I came to know only when I wanted to return the product, company says there terms and conditions was mentioned...
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Manju Barnwal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality, Poor Customer service

Address:Bangalore, Karnataka

1) I purchased eye glass Store Location: Bangalore Central Mall, Bellandur Date of transaction: 27/9/2013 Invoice#: BDF0004430 Items: frames and Lenses Promised delivery: Oct 3, 2013 Item not delivered till Oct 5th, I was told it is not yet made by lab. I was going to Kolkata on 6th morning. They have not delivered in time and not even agreeing to cancel the order and refund my money. Area incharge Mrs Pratibha not picked her mob...
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A
aakankshav
from Delhi, Delhi
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Raga watch -- color corroded

I bought a raga watch on 8th January, 2013. Within a month, the colour got faded and corroded on the inner side of the dial.

Gave it for service and after receiving it, I am facing the same issue again.
Arange to solve my problem permanently....
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simple pundora
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Happy with the Plastic Frame

Address:New Delhi, Delhi

Dear Concern, I bough one set of Plastic Frame & Lances from your Vikas Marg, Laxmi Nagar, Store than after some time i found the frame is not in a right shape i complaint to store first time they are convincing me that their is no problem, when i again use the same i found the same problem the frame is not fitted on my nose and frame shape is not right than i again went to your store representative (Ms. Malhotra) told me that these...
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agrawalbiren
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst replacement policy

Address:Mumbai City, Maharashtra

Dear all, i have bought one watch in 40% scheme from Titan Authorized retailer in Vasai (west), Thane Mumbai. The same day watch was not proper and not working properly, i have immediate give it to shop keeper for replacement, however he told me that as per company process it takes 15-20 days, after continue follow up and reminders also i don't get watch. For the next two months i have continue followup and visited showroom, later...
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bindu13
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty glasses and poor frame quality

Address:Bangalore, Karnataka

Recently I have bought specticles from Titan Eye Plus from Kamanhalli store, they are charging us for the quality lenses and providing the faulty glasess, even the frame has some manufacturing issue. They mentioned they will take it back to company to replace if the problem persists again but whenever I took the spects they wil just do repair temperorly. Last two years I have bought two pairs (7k and 4k), they should have given a better...
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S
sumitmadnani
from Delhi, Delhi
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stones of the dial came out

Address:Kanpur, Uttar Pradesh

i purchased a fastrack watch for my sister on 16 aug 2012. the watch had stones engraved surrounding its dial. seller promised me that its stone will not come out but within a year it came out. none of your service providers helped me out.
help me out
[protected]
sumit.[protected]@gmail.com...
+1 photos
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vriddhesh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No printed bill and diamond certificate

Address:New Delhi, Delhi

Yesterday I purchased a diamond ring from Tanishq, which I had ordered a month back. On paying the money , I was neither given a diamond certificate for it nor did I get a printed bill whereas other customers were getting a printed bill. On asking, the store guys gave me a manual bill and told me rudely on my face that I wont get a printed bill today no matter what I do and I will have to come back again to the shop after a month to collect...
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ARVIND KUMAR LOHANI
from Mumbai, Maharashtra
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DISAPPOINTING SERVICE AT SERVICE CENTRE

Dear sir I am a TITAN coustomer of last ten years & i have purchased a fastrack watch model no - 3099SL03 on[protected] at indore from WORLD OF TITAN showeroom established at Orbit Mall,A.B.Road,Indore within four days of purchase there was a black colour ring in my fastrack watch that gives the watch a wonderful look felldown some where else i lodged a complaint in showroom but they were not able to solve my problem . i also lodged...
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mohtasham
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehave-miscommunication

Address:Patna, Bihar

Dear All, I visited at Patna (Bihar) on 17 August 2013.(showroom: Fraser road opp-LIC Jeevan PrakasH Building Patna- 800001 to buy some diamond jewelry.I had two discount coupons with me that i asked several times about in the facility from your staff and was told that i would get 25 % discount for both.Then i went on with selecting the jewelry and went to pay for the same .But when i showed the coupans to avail the discount i was told...
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Ankit.rh
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Complaint

Hi...My name is Ankit Raj.I bought a Tommy Hilfiger watch from TITAN World in 2010.Unfortunately My Watch's Chain broken.I went to Titan Customer Service on 29/06/2013 to buy a new chain for it.But they told me that currently chain is not available of that particular model.They ask for advance so that they can book an order of it.They said that it would cost Rs.3405 and it will take a month for the delivery.I agreed and paid Rs.2000...
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vnizanapuram
from Bidar, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Joint of Hour Hand & Minute Hand broken for Titan Raga Model 9935YM01

Address:Warangal, Andhra Pradesh

Hello Team, I have purchased a Titan Raga watch model no. 9935YM01 on 28th April, 2013 that is just 3 months ago. The joint of hour hand and minute hand broken twice till now even I gave it to titan service center near to my home town, Warangal. It is very worst service ever I had seen with any other, with Titan Service. Please make this as high Priority and take an action against Titan products in India. Thanks....
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manibecs
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor manufacture

very poor manufacture and very worst service , it's worst experience in my life. so first check battery life and delivery the watch , we need new battery for watch delivery time other wise close your titen show room, if any problem let me know....
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siddhartha.piyush
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNDUE DELAY IN DELIVERING ORDER

Address:Uttar Pradesh

with tanishq , m/s. ashok kumar tiwari,rampur bag,civil lines,near indian oil office, BAREILLY,243001..we ordered gold bangles..and received a note of proirity order & credit note..dated 30/06/2013..order ref.no. 155 and the estimated date printed was 18/07/2013. Since 18/07/2013 we hav called the store four times and every time the executive told us that your order is coming within 10 days..sometimes within 7-8 days..Before 10 days i...
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sunita misri
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

swarna nidhi

Address:Jammu and Kashmir

I had opened an account on 10.08.2012 in swarna nidhi gold saving scheme for Rs3000/=per month ,while opening of the account I was told that you have to carry the scheme for 12 months after that your maturity will be paid as per the accumulated gold . Yesterday I had gone to your showroom here in jammu where I had opened the account to get my accumulated gold, but the representative of the company told us that it is prematured and 10 % will...
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sunita misri
from Jammu, Jammu and Kashmir
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

swarna nidhi

Address:Jammu and Kashmir

I had opened an account on 10.08.2012 in swarna nidhi gold saving scheme for Rs3000/=per month ,while opening of the account I was told that you have to carry the scheme for 12 months after that your maturity will be paid as per the accumulated gold . Yesterday I had gone to your showroom here in jammu where I had opened the account to get my accumulated gold, but the representative of the company told us that it is prematured and 10 % will...
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Thirumani M
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dual pricing

Address:Chennai, Tamil Nadu

I bought a 14 kt stud ear ring (Product code: 552811SNAABA22) at TANISHQ show room in Velachery, Chennai for Rs.10,463/- on 27.7.2013.

Later on I noticed that the same piece of jewelry (Product code: 552811SNAABA22) was available online at http://titan.co.in/ for Rs.6,517/-.

My efforts to get an explanation from the store via PhoneNo.[protected] were futile. The gentleman who answered the phone simply gave...
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mishu_2403
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

become stopped

I have purchased a wrist watch from Time zone,Bashundhara city,Bangladesh showroom from the brand of titan.model no 2014 YM01GP in 24 th june,2012.after 2 months of purchase it became automatically stopped.i want to change but they disagree.they give me a option of servicing,i was not agree with that because i have the warrenty.after servicing it again stopped now.so why should i go for a brand,if it fails to provide a quality service.I wait...
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gaurav singh rathore
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with Delivery

Address:Pune, Maharashtra

On date 08/06/2013, I visited Titan eye +,Pimpri, Pune to place a order of my spectacle. At the time of placing my order I never thoght, that I am going to place a horrible, worst order in my life. I placed my order (My order no- TTPC005794), for high index 1.8 glass. At the time of order, executive told me that it will take 15 days to execute (20/06/2013).I paid 2000 RS in advance. Again at the time of delivery date (20/06/2013) they told...
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legend18
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unvailabitlty of parts

Address:3, Sipcot Industrial Complex, Hosur - 635126, Gujarat
Website:titan.co.in

I purchase Spectacles from Titan Eye show room in the year 2012. MY specs are out of warranty. Now recently the frame is damaged and my glasses are intact. I asked for spares but I got answers that for the Model T1705A1A1 spare parts are not available. I purchased entire set in 4550 Rs. Now for just unavalibility of spares I have to purchase entire frame which cost 1500 Rs. or more. I want to know that how can such big company deny about...
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