Titan Company Complaints & Reviews

sir/mem on[protected] i have gifted a wrist watch to my relative from Onix enterprise shop no. 1/3 Shukan complex Rupani circle, Bhavnagar the doc no:[protected] date of purchase[protected] on 12:15 variant no 6086KL01 description DD241 cluster ANALG. This wrist watch is malfunctioning from 10th of purchase, on the 3 of July F.M.A. Problem of machine was detected by world of titan store at Anand, Gujarat. i don't want a newly purchased...

Hello Team, I wana replace strap of my watch but it seems this strap is unavailable. I already tried to search strap at bhopal, Delhi, Chandigarh but no results. Titan world guys says that strap is out of stock annd they need to order but it has been an year or so i am keep approaching them but not getting any response from them. Could you please help me to get this issue sorted out. waiting for response. Pradeep sharma pradeep.[protected]@gmail.com mob...

A TITAN watch model No NC1541NL01 purchased on 19/12/2013 worth Rs. 7985 and the watch stopped working with in four months and deposited for servicing on Dated 10/04/2014 vide Customer acknowledgement form E0461B145 dated: 10/04/2014 and assuring the date of delivery 16/04/2014 but still today there is no response and the watch is not delivered till now. Delay in servicing : 77 Days and counting... Cost of Watch : Rs.8000.00 approx No...

respected sir i have purchased a watch on 14-06-13 model no 9341nm01 i had given my to the service for three times but still now my problem is not rectified i already asked about that in the service center but they haven't given any answer am realy disappointed with the service center....

I had given my watch for repair on 20th April 2014. It was to be returned on 20th May 2014. Its been two months and they still haven't returned my watch back. The other day I called up and they said they would get back to me 5 mins but they never called back. Is this their service. Is this how they treat their customers. Do I have to pay 500 for this kind of service. And watch was bought in November 2013 and already the strap broke. What...

A titan watch was gifted to me by my daughters. Now i am using it daily and found that the edges of case below the dial has very shap edges on both sides which is cutting and scraching the skin causing rashes and irritation all the time . kindly let me know where and how I can report my problem thanking you Prof. R K Jain sagar mp 470002 [protected] [protected]@rediffmail.com...

I was gifted a watch by my employer M/s IGP group of companies on 26.04.2014 as part of the company's Diamond Jubilee celebration in Chennai. I used to wear this Watch sparingly as I would like to preserve it as long as possible, as a memorial gift by my employer.

Last week, I wore this Watch and attended my Office. While returning from Office, I noticed that the outer dial glass
had been missing. As I was busy...

I have submitted a watch with manufacturing defect at Titan Authorised Service center (P-69, C.I.T Road, Seheme VII, Kolkata 700 054) Ph: 2355 4091. Ref ID: 614AE0011B1538 Date: 03/06/2014 Design: NE1585SL01 Purchase Date: 27/03/2014 They told me its having manufacturing defect and get repaired within 3-4 days, but today is 22/06/2014. I did not get my watch back, Every time I call them they tell me the same story that more 3-4 days. My...

This is with reference to my encircle card no.[protected], I have purchased Obaku watch Sr. No. 9303SBA in which I am facing continuous issues. The watch stops if the same is not used for a day or the time shown is behind the current timing. Same was given at Belapur World of Titan Shop for repair. Said mail was sent on 28th May 2014. Mr. Dhiraj from Titan had called on telephone regarding same on 10th June 2014 and proper resolution is...

I am a dis-satisfied cutomer of titan watches and just want to be not reminded of pain again and again. But the store keeps on sending me marketing messages even after my repeated requests to remove my mobile number from the list as it is also in NDNC list. Today also i have received message from number [protected] regarding relaunching of store in some E54 avtar with titan eye. If the messages does not stop now, i will make special...

Dear sir/madam, Invoice No. : BAC0046869Invoice Date : 10/03/2014Sales Order No. :TIND055834My
first experience with Titan Eye+ went horrible. Seeing the awesome
looking showroom in Indiranagar, bangalore I chose to give it a try and
buy new spectacles from there as I was thinking for long to change my
old one which I have been wearing since last 8years(it was from GKB and
it still looks good and works...

My name is Bindu and am residing at Tripunithura..I had purchased a titan watch model no. ND197YM04 on 08.02.2014. the same stopped working from the very next day and i had taken it to the titan showroom at marine drive Ernakulam. the service team informed that there was no complaint and returned the same. later after two months the watch stopped functioning and again i had to approach the titan showroom and they informed that the unit has...

Sir, I having the SONATA 30m, 1013 YAA brand watch. Since the Glass broken I have gone to your service centre at D.B. Road, R.S. Purim, thrice. In the service centre they have told that there is no Glass available to this brand and they asked to handover the watch and it will take 15 days time. I asked that I am ready to pay the glass price after it will come inform me and I will come back and fix it. They told only by sending the watch they...

I have purchased a Gold Bengals (2 No’s) (Product Code-511195VMES1A00) from your Authorized store Niharika Retailers Pvt. Ltd., Motijheel Road, Near B.B Collegiate, Muzaffarpur Bihar-842001 bearing Invoice No-MPR/CM/7861 on Dated-21.03.2014. I have found Bend and crack in one of the piece of Gold Bengal after purchasing. I have informed and returned the same to Niharika Retailers for the replacement after 1 week of Purchase and logged...

Removal of links for a watch( not Titan) was done by the service centre (Mr.Hari). But refused to provide receipt for the same and mentioned Titan will not provide receipts for watches other than Titan.

So does that mean this money goes untracked?No invoicing is done for service provided by Titan?

There should be a receipt for every cash transaction done at any store. Please look into the issue so that customers...

I had purchased a Titan Fastrack watch (Analog, Style code: 6026SL02, Item code as stated in the bill:[protected] on 23rd January 2014 from R-city’s Lifestyle, Mumbai (Ghatkopar) which, to my ill fortune it stopped working in 45 days. When I approached Lifestyle personnel they asked me to visit a World of Titan store which was at G-34 store of the mall, as their duties were only the sales of the product whether it’s a defective...

Hi Team, This Complaint is regarding Titan Showroom (Shrihari Distributors Authorised Service centre) in Kalyani Nagar, Pune.Problem-I have got a gift from my parents "Titan Watch- Model number- NB9841KM01 bought from PATNA "Daak Bungalow road showroom" on 8- FEB-2014. within a month o[censored]sing the watch, the bronze plating lost its luster and started fading in patches. There was also water condensation inside the glass dial. I took it to Helios...

An employee by name Ramesh, Manager from one of your branches in Vijayawada becide Tanishq Jewellery, behaved rudely with me when we asked for a watch exchange. His crude behavior made us confused. When my mother started explaining him, he started shouting at my mom. This made me angry. I never expected you people recruit such ignorant fellows. I like your models and I also have a collection of fastrack watches. I'm sorry to say but I have...

I bought a Tommy hilfiger watch from Jabong, model TH.184.1.27.1271, i have got some allergy on my wrist due to the strap of that watch, i contacted the customer care today and they asked me to visit service centre so that they can verify the problem and resolve it, i am not looking for any kind of component change in my watch and i need a reimbusment of the total amount or exchange of any other watch, this is very dis heartning to believe...

Dear Sir/Madam, I bought a watch on 13/03/2013 with model no. 2481SL01. But within 6 months it stopped running. I had given it for service and got it back. Again it stopped running on 29/03/2014. Service center at cathedral road got the battery changed for which they charged me. It stopped running the very next day, representatives told me of a mechanism fault. The date given in the bill with serial no. 0007983 was on 30/04/2014. But still...