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Toshiba India Complaints & Reviews

www.toshiba-india.com

1.2

Updated: Feb 13, 2025

Complaints 599

Resolved

145

Unresolved

454

So far, so good. Toshiba India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Toshiba India will keep up the work and continue to help more customers with their concerns even better 🤝

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Toshiba India reviews & complaints page 6

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Address: Chennai, Tamil Nadu

I had given toshiba satellite u940-x0110 for repair, to toshiba authorised service centre - ensure support services india ltd on 26 june'18 under work order no. Ma/18/01470. Problems was inconsistency in display.
Until mid august'18 i did not hear any update from the service centre about the issue. Upon my follow up over past month they informed that the mother board has to be replaced; and the delay in reporting was due to a technician leaving work.
I'm unsure why it took 2 months to conclude that the issue was with mother board, and such huge replacement cost will be involved. Ideally service centres identify the issue and give an estimate of the costs, in a week's time (Maximum).in this case, it did not happen.
Presently, over past two weeks they have send me mailers to confirm my concurrence/take delivery of laptop.
I believe toshiba has a system for time bound issue resolution and reporting. But aforesaid prolonged and negligent approach to service does not give me the confidence that your authorised service centre is doing the job; and the customer is in safe hands.

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Y

Yadav Sanjay Sehlangiya

from Kaithal, Haryana

Jan 16, 2019

My LED TV is having trouble while starting. It take 10-30 minutes to start and having multiple power-on automatically till finally power on.

Sanjay Yadav
[protected]
Sanjay.[protected]@gmail.com

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Address: Thiruvananthapuram, Kerala

Paper got stuck for every print and photostat copy in cartridge. We get each paper from cartridge in a corrugated manner. We didnt get a proper print. The cartridge was too hot we got burnt while removing the paper. We can't take any single print or photostat copy due to this. Machine is waste for us and we call service centers they didnt pick up calls if some one pick up they are not ready to come. Please send some one who can repair the machine.

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A

adaa khan

from Bengaluru, Karnataka

Nov 2, 2018

Toshiba Brand Steam Cordless Iron is not working Model No.TA-K38. So I need to get repaired from your extreme service center. Or give me feed back to move further..
Regards.
Azeem Khan
Ph : [protected]
Bengaluru

printer e. studio2303a - Comment #3259963 - Image #0

printer e. studio2303a - Comment #3259963 - Image #1

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Address: Guna, Madhya Pradesh

Toshiba led tv model 40l5400ze i had purchased this led tv in 2016 jan from kumar electronics. Now tv has started giving me a problem. It is not showing video. Screen is going blank or black only audio can be heard.
Si. No. E383d6j00886v1.
Request to take this complaint on very high priority & provide the solution immediately. So plz send us technician for below mentioned address
Mahipal meena
Guna (M. P)
473001

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S

Susheelrak

from Bengaluru, Karnataka

Oct 22, 2018

The product television model no: 40VL20ZE. No display. The TV always in on condition not getting switched off. Kindly check and resolve the issue..

J

Joseph Loui Richie George

from Gingee, Tamil Nadu

Oct 24, 2018

Our toshiba printer e-studio 2007 is not working, we have lodged a complaint earlier but still we didn’t get any response from your side. This is very disappointing.

R

Ritam Datta

from Pandua, West Bengal

Dec 3, 2018

Hard disk problem.it will be repair as soon as possible

R

Rohitshakya

from Hapur, Uttar Pradesh

Dec 17, 2018

Im punches 2tb external hdd
3 year warrenty k sath
Sadanly hdd not working
And not open in computer
Plzz help
Im live in agra cantt
Toshiba service centre is not available
Plzz provide service
My contect no - [protected], [protected]

ROHIT SHAKYA

Rohitshakya's reply, Dec 9, 2018

I wats to claim

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Address: Nagpur, Maharashtra

40 inch tv was given for repair on 25/08/18 at apoorva enterprises nagpur. But till date they are unable to make my tv ready. Why such improper persons were made as service centre. Really un happy.. Testing our patience. Really shame on your part..

Requested for home service. They expressed their inability in that. I personally given at their request

Their ph no[protected]

My job card no l526

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P

pavi9847

from Idukki, Kerala

Oct 22, 2018

Lap top is hanged up. Not functioning properly. Keyboard also not working. While switched on only D drive is accessible.After that when try to shut down it is stucked. I can only switch off the system by removing battery.

tv repair by service centre - Comment #3247621 - Image #0

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I had purchased tv in 2015 and had bought extended insurance along with the tv.
I have problem with my tv now, to my shock i get to know that i would not get service as i did not send out text message which was part of insurance kit. Well do you think its fair?

Its seems like fraud to me, toshiba sold insurance and lot committing to service my tv, i would like to take first step of complaining here, my next move would be to go to consumer court as i have all the documents.

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Address: Faridabad, Haryana, +91

Website: [email protected],[email protected]

My toshiba tv display complaint TIPLSR285I00221 has been registered since 26 MAY no one taking it seriously
Engineer came he took the warranty card photocopy from me and said part will be reach to you but its been two months part is still trying to reach at our doorstep first the problem was distorted display now after 10 days it got blank totaly

+1 photos

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A

Aartiii

from Hoshiarpur, Punjab

Oct 9, 2018

My pen drive got corrupt on 6 October 2018 . So I want to take claim and get repaired.
I had purchased this pen drive in September 2016.It has 5 years warranty.
Kindly take some needful action.

led display problem in tv - Comment #3233489 - Image #0

led display problem in tv - Comment #3233489 - Image #1

led display problem in tv - Comment #3233489 - Image #2

led display problem in tv - Comment #3233489 - Image #3

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Address: 609609

Toshiba VRF outdoor - 6 units with 22 units installed at National Institute of Technology Puducherry located at Thiruvettakudy, Karaikal - 609609.

Out of 22 indoor units, 6 Nos. indoor units are not working since more than 3 months.

The units are installed by Cooltech solutions, Choolaimedu, Chennai - 600094 and are under warranty and service call is not attended by them since more than 3 months.

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M

Mail ICICI

from Dehra Dun, Uttarakhand

Jul 23, 2018

TOSHIBA GeySer tank problem and Raised complaint but still no one is entertaining the service request.

Bangalore Point of Contact - DHANRAJ is not picking phone neither coming to repair .TANK already delivered but this Dhanraj is not replacing it.

Request speedy action - Dev [protected], NRI LAYOUT RAMA MURTHY NAGAR BANGALORE

U

Umesh2085

from Mumbai, Maharashtra

Jul 26, 2018

I have purchased led Thosiba last three years back but today display is black and not showing any such type of pictures
So I request you please do needful action regarding complete this service as soon possible for loose your trust of Thosiba.

Umesh kumar Singh
[protected]
[protected]@gmail.com

D

Dbala213

from Manuguru, Telangana

Jul 31, 2018

My LED TV not working. The screen become black.

R

razeev kamuri

from Bengaluru, Karnataka

Aug 24, 2018

Hello, my Toshiba is not working and need to get it repaired. Since two days I am trying to find Geyser service centre details in Bangalore. But unable to find the details which is more embarrassing and making a bad impression in Toshiba products and to refer to anyone.

Rajeev.
+91 [protected]

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Address: New Delhi, Delhi, 110060

Our 2door high capacity expansive fridge is not working since last one month due to cooling issues. The after sales team from Toshiba Faridabad NIT, has visited and has taken 2000₹ from us as visit charges and have not resolved the problem. It’s a clear case of fraud. Toshiba don’t spoil your name and reputation. Tackle your agents, service centre’s Directly or face the concequences. [protected] Charu Soni

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R

razeev kamuri

from Bengaluru, Karnataka

Aug 24, 2018

Hello, my Toshiba is not working and need to get it repaired. Since two days I am trying to find Geyser service centre details in Bangalore. But unable to find the details which is more embarrassing and making a bad impression in Toshiba products and to refer to anyone.

Rajeev.
+91 [protected]

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Address: East Khasi Hills, Meghalaya, 793014

Central pollution control board, shillong is having 2 e-studios and both are non functional at present. We want to repair it but not getting the agency in shillong or guwahati.
It is understood that toshiba is not taking care of its customers of photocopiers.
We need the address of the agency who shall repair the machines.

Dr shantanu dutta
Email: zoshillong. [protected]@nic.in

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B

Brahamanand Sharma

from Udaipur, Rajasthan

Jul 19, 2018

Dear sir/Mam
My laptop not start and Not Charging.

repair of toshiba e-studio 2006 & e-studio 2007 - Comment #3160850 - Image #0

D

Dildaar

from Lucknow, Uttar Pradesh

Sep 4, 2018

Not working of hard drivery
S/n 66HG81ENS6KD
MODEL -DT01ABA100V

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Address: Bangalore Urban, Karnataka, 560061

Led toshiba 32 inch tv 3 yrs old, since from 2 days tv not working, pictures not visible and voice is hearing and some times video become too short we cannot visible too much short, audio is working fine, so pls send us technician for below mentioned address
Vincent
No 155, 8th cross, vidyapeta road, kite kengeri, bangalore 560060.
Phone.[protected]
[protected]

Mo

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A

athul thilak

from Guruvayur, Kerala

Aug 6, 2018

Canivo Alumy 2Tb External Hard Disk is not working properly, I brought it from flipkart on[protected].

Serial no - Z68AT9K6TG2E

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Address: Lucknow, Uttar Pradesh

My name is kumar harsh and i'm from lucknow and my tv was not working so i got the number[protected] from the toshiba television service site. Visiting charges were ₹375
They took the t. V with them saying that motherboard is damaged.
They said you'll get your tv back in 2 days.
They took 9 days and left the tv on worse condition now.
The speakers are not working properly and many channels are not being cathced.
They have changed the remote which is also not working.
There are scratches allover the black panel.
The back panel is also not fixed properly with sockets on the side (Which were at the back earlier).
When i called them again regarding all these quarries they are saying (Aisa ho nahi sakta, aap chk kariye)
They are very ride to their customers as well.
Kindly look after this kind of behavior.
It's very important to look after these activities which are happening on daily basis and should take strict action against these people.
Email id - [protected]@gmail.com

Jun 25, 2018

Updated by Kwharsh They made a total bill of 16k

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G

G Jaga

from Coimbatore, Tamil Nadu

Jun 25, 2018

Water heater is defective

S

Sasidharan E

from Ferokh, Kerala

Jul 10, 2018

Sir

My Laptop Satellite Pro R50-B-10101
Serial No. 8F101585H - Its touchpad Complaint.
I expect from you do the needful

I residing Peruvayal, Calicut District, Kerala State, India. Contact my Mobile number ie [protected] for further queries.

Thanking You

Sasidharan.E
Panoli - House
Peruvayal - P.O
Kozhikode
Kerala

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Address: Dakshina Kannada, Karnataka, 575014

Tv model 32p2400ze i had purchased this tv in 2015 july. Now tv has started giving me a problem. It is not showing video. Screen is going blank or black only audio can be heard. Sl. No. F116d2j01811u1. I was searching for service centre in my location mangalore to get my tv repaired but not able to do so. Request to take this complaint on very high priority & provide the solution immediately. Thank you, raj, mob no.[protected]

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N

naruto1004

from Bengaluru, Karnataka

Jun 25, 2018

External drive not functioning .Initially started working slow and not recognizing.Customer care number is not working and no mail id to send the queries.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I had bought a toshiba 32l3300 on 13th dec 14. Now around mar 17, the tv stopped working and the service center was contacted. Post visit they informed that motherboard needs to be changed. It was a wait of 8 month when nothing happened even after numerous follow ups with cm care and noida service center of lavesh kr.
In 15th jan 18 they came with an used toshiba motherboard. Post inspection they started the tv and told not to fix the motherboard as its used and might conch off in a day.
They advised please place a false complain the next day, to stretch the complain period. I was not ready to do something incorrect and didn't place any such complain. Now by 18th jan the tv again conched off when it was out of warranty.
The tv is not starting and we have approached all, but was not entertained as i didn't place false complain.
I spoke to mr shyam of denave but even they couldn't help us. I have record of all such mail conversation. My precious 8 months of warranty period has been wasted in bringing the motherboard which was not installed by noida service center as well.
It's a complete cheating with a customer and i want my led tv to be in the right condition.
Now after waiting for approx 1 year, am ready to go to any forum to get my problem heard.

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S

Sangnilu

from Delhi, Delhi

Jun 24, 2018

I had bought a Toshiba LED TV with Model No 32L3300 on 13th Dec 2014 with 3 years warranty.
My TV stopped working on 27th June 2017 and I had placed a complain with the customer care.
Till 8th July as no one reverted, i again got my complain registered with SR No TIPLSR7I0005959.
Again after multiple requests the Service engineer visited.
· After checking the TV; he informed that he will be requiring a new Mother Board for which he is placing a fresh
requisition.
· Since then the ordeal began. I have made numerous calls to the Service Centre for the update but there was nt any.
· I spoke to BM Saurabj Katiyar; Technician Ajeet Kumar; Prashant Verma to name a few. But none of them could help.
· Everyone told me that Motherboard has not given to them to them by the Toshiba team and they cannot do anything about it.
· I spoke to the Customer care on 13th August where I have been given confirmation it will be taken care by 20th Aug Which is obviously not done.
I called up Customer care, visted local service center at Noida no of times.
· After struggling for 6 months which ate away my precious warranty period, in and around January 2018, service engineer Prashant Verma & team visited with the Motherboard.
But somehow he started the TV in between with a shorter image size. He told us that the motherboard sent by Toshiba is an used one ab=nd it might conch off the next day.
SO its better to use the one which is running now.
And he also gave us the idea that, you place a complain again with Toshiba so that your complain duration starts once again. On which we said we cannot be so cheap and lie to any company for meager benefit.
Now the TV stopped working on the 2nd day of repair in Jan 2018 and gradually the picture which took 10-15 mins to appear on screen completely vanished.
I have written numerous mails to CPCALL / CPCARE but it was of no avail.
Then in May 2018, we got in touch with with Mr Shyam of Denave.
He was kind and took initiative to address the concern and again Technician visited home. The technician told with out even touching the TV that the motherboard needs to be changed and incidentally it was the same Mr Prashant Verma.
But nothing happened since then.
But with time Mr Shyam expressed his inability and said that he cannot do anything about it.

My basic question is why i was cheated by a company like Toshiba which supplied a faulty product, its service tea which completely wasted by warranty period, its service engineer who even after coming with the Motherboard did not install it and now everyone is just showing his inability to do anything about it.
Toshiba does not really value customer's value and the wasted money on the same.

Nilanjan Bhaumik [protected]

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Address: Mumbai City, Maharashtra, 400607

I had bought a toshiba cordless iron beauty rakururaku la · coo ta-fv410 (L), through amazon, which i had received on 18th april'18. The details are as below:

A) order date: mar 20, 2018,
B) order number #[protected]

The cordless iron has stopped heating up since 30th may'18 and i had filed a complaint for a replacement/ repair with amazon.com as well as to global speedy japan store, who had sent the same. (The emails were marked to global speedy japan store - amazon marketplace

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Address: Ludhiana, Punjab, 141008

My complaint no. Is tiplsr012i00019. My name is charan jeet from ludhiana punjab. I have lodge a complaint on 01/02/2018. But your regional managar (Mr. Rakesh saini) was saying me that you have eligible for refund. I have provide all ther documents for refund to him. But now he leave the job from toshiba saying me that contact the customer care. So please ensure me that when will i receive my cheque of refund. Please provide me asap.

(M) [protected]
(Email) c. [protected]@gmail.com

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S

secure electronics

from Erattupetta, Kerala

Jun 21, 2018

Hdd not working

secure electronics's reply, Jun 16, 2018

warranty
check

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Address: Karnal, Haryana, 132116

I have a pan drive of Tohiba Modal No-D33003, 1622QD3899ZARJA1M U202
i have purchased it on[protected] online and Retailer Name- Ambitious Marketing Delhi. My Pan drive is not working and i contact to many contact no. of toshiba service center but everyone says that we can repair pan drive we can only AC & Laptop.Sir my pandrive is in warranty period kindly suggest me from which place i can repair my pan drive .

My Name is- Gulshan Kumar
Mobile no- [protected]
Email- [protected]@gmail.com

+2 photos

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Address: 110018

Website: Indian consumer complaint forum

First of all toshiba products and after sale service both are extremely bad. My led tv purchased in the year of 2014 is not working, picture is not displaying, i am trying to register a complaint from last 2 weeks but no one is responding at customer care. I think we have to go to consumer court.
Last time also when i registered a complaint, it took 2 month for service engineer to respond by the time tv started working on its own.

Facing issues with toshiba products led tv from day 1. It has also been replaced in warranty period and now second time we are suffering the same issue with this replaced also.

Are we paying such a hefty amount to get this kind of product and worst after sale services? This matter needs to be escalated to your ceo and also at consumer forum.

Get my issue resolved asap otherwise consequences will be bad

Apr 24, 2018

Updated by navmallika My contact number is [protected]

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A

Ashkhan Mukane

from Chennai, Tamil Nadu

May 7, 2018

I was bought pendrive Toshiba 32gb one year before on flipkart.so it's not working.when I insert into computer or laptop they not displayed pendrive.and they shown error as insert pendrive correct.please give me correct solutions...

A

adiads

May 21, 2018

I'am experiencing overheating issues while playing games but the laptop works fine when doing other things like browsing or watching video. I play games while the charger is plugged in. Does buying a cooling pad solve the problem or is there any other solution to the problem?

T

tmckampli

from Bengaluru, Karnataka

May 29, 2018

Hello sir
this from kampli tmc, we purchase Toshiba studio 352 since 2013-14 year, now it is not working the problem is the paper are struck in machine please do the need as early as possible

C

Consult Amit More (Consultamitmore)

from Bengaluru, Karnataka

Jun 6, 2018

lets fight together ...join me on [protected]

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Address: 756001

I had given my tv for repair at your balasore (Odisha) service centre before 20+ days. They had assured me that the power board has to be repaired and they will sort the problem out within 2-3 business days. I am very disappointed by calling them 100 times and each time they say that the power board was suppose to come from bangalore and the very sad thing is that i always have to call them. Each time when i call them the person always say that he will call me after 10 mins and will say the status but never called me back regarding the same.
Though i don't want to use the slangs in a public forum but i m having those in my mind for those irresponsibility.
So plz do hv an enquiry and try to resolve the same otherwise i am going consumer court by assembling the customers of toshiba who are highly disappointed by the services of yours.

Apr 12, 2018

Updated by Debasnana Jena The model of the TV is attached in the image.

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S

Shalaka Beloshe

from Mumbai, Maharashtra

May 2, 2018

We are facing problem LED back light frequently. feel like we have wasted our money for this TV. It takes around 5000/- for repairing. Kindly give us solution.

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I have one led model no. 32p2305ze / e09x14h00683l1, date of purchased
23/06/2014.
This led stopped running from 12/02/2017 and complained raised
Ref: sr2i0016430 date 15/02/2017.
I got local service agent details no: [protected] of ms. Susmita.

But unfortunately more than year passed this has not been attended.
Now for last 3/4 months no response from customer call number as well.

Can you please define what's the time line of attending a customer call for
Company like m/s toshiba.

I am really sorry to chose a brand like toshiba and trusted a miss trust as
Well.
I hope you can understand my pain.
Request you to look in this matter urgently by next 3/4 days time.

With best regards
Ch. Damodar patra
Plot no-102, nigamanagar,
4th line, ankuli, berhampur

Mobile: [protected]

—
With best regards
Ch. Damodar patra

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Consult Amit More (Consultamitmore)

from Bengaluru, Karnataka

Jun 6, 2018

Mr.Damodar Patra, I am Amit More from bangalore. I am also facing Toshiba TV service. I[censored] wish we can fight together in consumer court. call or what app me [protected].

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Address: 560103

Machine details:
Model name: tecra z40-b
Product category: portable
Model-part number: pt45gg-06q02le1
Serial number: zf056580h
Registration number: click to register now.

Purchase date:
Country purchased:
Complimentary phone support through: dec 09, 2018
Warranty service territory: international limited warranty *
Warranty expiration date: dec 09, 2018

Let me know what else needs to be done.

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R

rajans007

from Mysore, Karnataka

May 11, 2018

Toshiba Multi Functional Digital Printer e195 !! Error is displaying CLOSE Side Cover

J

Joy Chacko

from Ahmedabad, Gujarat

May 21, 2018

On 11/5/18 LED TV screen gone dim on both side whereas middle of the screen is lighted.(my contact detials is B-101, Swagat Rainforest-IV, KH-0 Road, Sargasan, Gandhinagar M.NO [protected])
pl do the needfull

(JOY CHACKO)

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