Toyota Complaints & Reviews

Reg No-KA05AH9462
My Car got accident last 2 days back after that i droped vehicle to Service Station Nandi Toyota Kanakapura Road But they are not responding properly even i have In-House ICICI Insurance
Contact no-[protected]

Hello Toyota Team,

We have bought the Toyota Innova Crysta on Feb 11 2021. We have asked requested the delivery from Thanjavur the same we have communicated to the area manager as well. But we have forced to take the vehicle delivery from Kumbakonam which we never expected and we were in marriage arrangements and this made us think why to be booked here.

So we need some clarification and policy details from Toyota which is about delivery policy and then what's means by delivery charges here. We have paid 12700 RS as delivery charges but we have arranged for the driver to get the car delivery and that too for more than 100 km.
I have attached the delivery charges receipt for your reference.

I am expecting a prompt response from you and your team.

Thanks & Regards,
Saravanan M

Dear Sir
I have purchased Innova Crysta from Ravindu Toyota. (Yeshavanthpur) in the year 2016 July month. Recently I noticed cracks around both the A/C vents (Photos attached). When I asked about the issue in the service centre, they told me that some people are facing the same issues as me with Crysta Innova. If any person looks around the complaint they can easily make out that there is some manufacturing defect. I kindly request you to resolve the issue as early as possible.
Thank you
With regards
G S Gayathri

Car number - up80cz7046

I had sent my car for Claim purpose as the surveyor has surveyed the car he has not serveyed my front left fog lamp as he says while inspection they had taken the photo in the photo there was no fog lamp but the fog lamp had come out and i had shown it to the person who came for the inspection and he said to me it’s okay I didn’t knew they would not include it and make me lose money after speaking to a lot of people in the company nobody wants to clame as it is a small part and instead of claiming my front part of the car which i told them to do they had claimed the left part by breaking the mirror their own self so they themselves are cheating the company

My bumper had been damaged I told him to claim my bumper instead of replacing the broken headlamp part they just repaired it which is not a good job done by them as my insurance policy is a zero dep policy, in which a broken part has to be replaced, and my left side was alright they made a damage in the left mirror to show that its damaged and genuinely my fog lamp has been damaged they don’t want to claim that so this is not the way insurance people should work in the country I want my problem to be resolved as soon as possible and I would not like to get my car insured my iffco tokio again
I have been insuring my car from the starting by Iffco Tokio company and have never purposely claimed any false accident till date

My vehicle no MP07BA2289 is accident 10.1.21 and delivers 03.03.21 my vehicle is not repair properly showing on dent my vehicle after repair and paints

Dear Sir/Madam

I had purchased a Toyota Innova crysta Automatic ( diesel) in January 2021 from my Nippon dealer in Thiruvalla.

On delivery I had noticed that there was a sudden jerking once the vehicle is put in to drive. The issue was raised with the foreman and service Engineer but things have not been sorted out.

I have made several visits to both showrooms in pathanamthitta (during my 1st service)and Thiruvalla to address this issue but the problem couldn't be resolved.

Initially the Engineer replied saying it was a normal phenomenon in all cars but today the issue was crosschecked in another vehicle and it was found to be absent.

I have been running from pillar to post to address the problem but to my avail i have no answer.

I have been a loyal customer with Toyota for the past 5 years and i am sure you will keep the reputation of Toyota.

I would kindly request you to look into the matter and give a solution for the same.
Registration No KL 28 E 1717

I am attaching the chassis number and Engine number for your response

Thanking you

Faithson varughese
[protected]

LR No:[protected]
Material reached to Banglore Nelamangle office on 25th Feb21 but till now material to us,
keep on calling respective Person saying material not finding in the storage area.

Company name: TT Steel Service India pvt ltd

I have bought 3 New Innova Vehicles BS VI model from the Poddar Toyota, Silchar, Assam in between lockdown period till date. Which dealer's one branch is running also in Agartala. But after taking delivery of these vehicles there was some technical issues and for which we have gone to service centre, but not get proper maintenance as after few days of maintenance same technical issues are arises. And when we gone again for service purpose,...

I received a message from your email that my number won a prize of 1 crore 60 lakh rupees so how can I get my prize money please help me

Dear Sir,

I have become a great fan of Toyota products since the time I purchased a Corolla Altis in 2009, UK 07 AB 9091, from Grand Toyota Dehradun. This car is so dear to me that I still own this car. In November 2011, I purchased a Toyota Fortuner, UK 07 AM 7650, from Grand Toyota, Dehradun and another Toyota Fortuner, UK 07 BU 2506, on 8th November 2016 from Globe Toyota, Mohali on the launch of the product.

On 14 January 2021, I booked the latest model Fortuner (Order Booking Form No. 2020/8211) against an amount of Rs. 1 Lakh with Trust Toyota, Dehradun with the commitment that the vehicle will be delivered at the time of the launch at their showroom. I feel proud of being the owner of the first car on the day of the launch. On 27th January, Trust Toyota asked me to deposit the balance amount for the delivery of the product on the launch date i.e., 29th January, 2021. For this, they forced me to deposit an extra amount of Rs. 1.17 lakhs for accessories for the new car as they were delivering me the first car, to which I agreed. The insurance (of Rs. 1.32 lakhs) that was offered by Toyota was denied by me because of my good business relations with Oriental Insurance Company that offer insurances at heavy discounts. However, this was not agreed to by Trust Toyota, and they refused to deliver the car on the committed date because insurance was not done by Toyota. They have now offered to deliver the car in April. Such a greedy behavior by the dealer of such a reputed Company forced me to cancel the booking of the New Fortuner and now I have purchased a Mercedes Benz GLC from T&T Motors, Mathura Road, New Delhi.

With reference to my complaint no. TCM[protected] against Trust Toyota, Dehradun, for unprofessional business acts, no action has been taken against the dealer by Toyota, and the dealer has made absolutely no efforts to contact me.

Ashok Kumar Jain
CEO
Ashoka Motors,
Auth. Distributor Maruti Suzuki India Ltd. (Spare Parts)
Dehradun.
[protected]

Hello sir,

I am writing to inform you that my Innova crysta VX model (KL-01 CN 0203) purchased on NOV 2019 has run 23000 KM with the company provided tyre . now i am shocked to found that my three tyre's has an abnormal inner shoulder wear and its completely worn out and thread are also visible.

so far i have done all the alignment check, wheel rotation and balancing at Nippon Toyota service center only ( kottiyam, pathanamthitta and trivandrum service centers). I visited pathanamthitta service center on 17th feb 2021 and met the service manager Mr. Biju and ASM. Rajeev with my grievance. they checked alignment and informed me that there is no problems in the car but my question are not answered -why this is happening? I learnt from the official Toyota Innova crysta complaint forum and other portals like carwale and cardekho that several other customer are also facing the same problem like me. one answer for this problem I got from pathanamthitta service manager is that Innova crysta is not suitable for the curvy roads and should drive with in the speed limit of 40 to 60 kmph and insisted me to purchase new tyres. As an owner of innova crysta i am deeply worried and disappointed to know the fact from some service people that crysta is not suitable for Kerala roads where the states majority roads portions are curvy. if there were no tyres alingment problem i would have got 15000+ more tyre mileage on it.

i blindly believed toyota innova crysta and got cheated by its service center people. i noted that no other competitors of innova crysta like tata hexa and other MPV has this problem and i am really concerned that my car tyre would have busted out and inflicted serious injuries to us if we hadn't noticed it now.

for your reference I am attaching the pictures of the tyre and i need a rectification of the tyre alignment issues and suitable replacement for the worn out tyres
i am looking forward for a positive replay from you .

Thank you
[protected]

I have send the crysta for denting of small portion and they estimated 12000 about but now its 20480 which its cheated if we give them car for service and i have been forced to pay and they have stoped cashless with Tata Aig why?? only Rathod toyota vapi have this issues and the misbehavier of the staff they donot want to listen or understand .
Is the Rathod toyota Vapi i have ask for details to the Kapil Solanki, I have ask two way to do the work one pay by us and other by insurance claim its diffferant price why is there a curruption?
Ratothd Toyota never informed to vehical owner they donot do cashless with Tata Aig how we know its faliure to Toyota company??
such wrong message i need justice and remve such delere or take back my car and pay me full amount to get rid of Totota and such rascal delers.

Dear Sir/Madam,
Our Toyota INNOVA bearing licence plate:TS08ET0777 has been sent to one of your servicing centers ( Harsha Toyota, L.B Nagar, Hyderabad) for service and their service has been pathetic. Our car was given there three times in the past three months and there's a new issue with the car every time.Is it that the staff there is just extracting money which was never needed in the first place. Our car hasn't travelled 100 kms since the last service and there's already an issue with the AC working on it's own regardless of the engine being on or off. The car doors are automatically unlocked and there's a highlight showing engine, ABS, brake override malfunction and danger symbols. How many times do you people expect us to give it to servicing in a single month? And who's responsible if I was in the outskirts of the city and the car broke down in the middle? Take action against them and reach us at PH NO:[protected].

I am facing oil draining problem in my car. I have given it for service in annamalis toyota virudhunagar. They are not able to find out the solution. They are harassing to the core. I am not able to find the solution till now.

Ihave purchase new car innova crysta fully automatic topend model from your distributor from chennai Harsha Motors my vehicle no TN04AB 0786.
Ihave given my car for 1st year free service and i had given complaint about what service to be done it is been 15 Days past and i have not got my car from the distributors and when i call them their is no response that when they r delivering our car.
so it is request that pls look into these and take the necessary action
Regards
Huzefa
[protected]

I had purchased my car etios liva Gj-01-HV-3850 on 22/02/2018 from infinium Toyota Ahemdabad. The car is under three years warranty. I had faced problem in engine for oil consumption at 25, 000 kilometers so as per delar guidance I was follow up their advice and top up engine oil which done by delar. After 30, 000 k. M the oil consumption problem was countined which was checked by car delar. I am shocked becuse Toyota is famous for world...

I was and am a proud owner of Toyota etios car. purchased a brand new one in late 2012..

Off late lot of complaint have started popping up. my vehicle jyet crosed 50, 000km. last week also vehicle got stopped while driving home late night.. Tried for break down number..but went in vain as no one picked my call...

Next day gave the car for servicjng at Nippon toyota.. Told that fuel injector 2 and 4 is very weak... A toyota vehicle which has rum only 50000 km getting 2 injectors weak is something a manufacturing defect. The same was endorsed by my friend who was referred toyota innova by me..

Request your immediate intervention on the matter

Hareesh.N
Mob [protected]

I have a 2016 Toyota Camry. About a year and a half ago it started making a slight pop sound in the roof when I would make right turns over a curb (like entering my driveway) occasionally. This past summer it started becoming more frequent and much louder. I called Scott Clark Toyota in Charlotte, NC to report it in September 2020. I started looking online and there is a TSB for this problem (TS-B[protected]. When I was talking took my car in last week to Scott Clark Toyota for my 45, 000 mile checkup, my service advisor said this was only covered by Toyota under the 3/36, 000 warranty and related a story about fixing another ladies car under her insurance that had the same problem after it had a rear end collision, the repair cost $2000. I told him that was not a small repair and I was disappointed that a company like Toyota would not cover a structural problem and that if I traded my car in it certainly would not be for another Toyota. Instead of trying to make any amends about the problem he said that was fine, he drove a Chevy. So is Toyota ignoring this know problem because it is a structural issue and not a safety issue?

Dawn Perry

I had bought a innova crysta in 2016 when it was launched and within 5 years the company has given me a report that all my alloy wheels are out and needs to be replaced with new ones. my point is that i have not used the vehicle rougly and have been maintaining in lakozy toyota malad. now even if i change all the alloys what gurantee i have that it will not be damaged again

HITESH
[protected]

My Innova Crysta no MH20EE1792 (Aurangabad)
Just on 50k running I encumbered with the issue of the ABS sensor failed recently. The cost of the part is INR 15030/- and I have bear it. I had a heated argument with the Sharayu Toyota Dealer in Auranangabad and they did not give any proper explanation neither a proper report of the same. Only they gave a feedback that due to short circuit it has failed.I request you to kindly take up the matter with the people here and get back to me. I am looking for a compensation for the cost from the Toyota Kirloskar.
Regards
Ashish K Mishra