Toyota Complaints & Reviews

Anand Toyota Solan dealership complete fraud. Dont trust these people. They only harass their customers.

I own an etios liva 2019 model (vxd variant, diesel). Within 20000 km the Bluetooth connectivity of the stereo was affected by some connection troubles, even though the video of the damage was submitted as proof, the warranty was declined by the authorities.
Subsequently, The car was also having a mileage dearth. The average mileage of my car was 13 km approx so the vehicle was taken for its service at 30000 km and asked to check the fuel efficiency of the vehicle. Later the service executive named Abhishek just informed me that they have checked the parameters of mileage and it is absolutely fine. Due to the immense shortage of mileage, I was forced to check the vehicle again, so I gave the car to a private mechanic and in his observation, it was found that the air filter and diesel filter were not replaced even though their condition was exacerbated (kindly see the attachments for reference). Subsequently, it was also found that the break of the rear left wheel was jammed. And it was clear that these are the key reason for milage shortage. and about 3000 rupees were charged for that by the local workshop. The complaint that I brought up about the mileage was ignored by the service executive and I am not happy with the way executives behaved toward me. And if I am not getting a favourable replay from Toyota I will approach The consumer court for further trials.

Vehicle Number: KL65N7194
Owner Name: Alvin Thomas
EMAIL: [protected]@gmail.com

I’m facing issues with karwar Toyota service center. When I gave my car for second service it’s was run about 8000km so at that time they didn’t do all general checkup. Because of their negligence we had paid 10000 for replacing disc pads and scehming now I want the answer from the service center

Dear Sir,
Greetings!!!
Sir, we had purchased a new Fortuner SUV Model 2022, on the 14th of FEB 2022, Whose chassis number is MBJBA3FS[protected], owned by Dr Rupesh H. Shah.
Sir, We are loyal and satisfied customers of Toyota SUV for the last 15 years, but our complaint is regarding the TYRES of the newly purchased SUV, Car is of model 2022 But tyres along with the newly purchased SUV were manufactured in the year 2021, we were totally dis-satisfied on asking these issue with Mr Nitin Solanki of selling exe. of Infinium Toyota, Baroda is replying to us that this tyre came along with SUV, This is company matter, we are not responsible with this matter, you have to accept the tyres as it is or make complaint with company, kindly look in the matter and obliged us,

I have booked Camry hybrid with your Hyderabad dealer Radhakrishna Toyeta and paid advance of one lakh rupees on 26 th July 2021 by RTGS and got receipt on whatsup on 27 th July . I was told in January 2022 that car delivery will come in January end . On 19 th January performa invoice was given to me based on which I got loan approved from HDFC bank too. However I was told that as I have booked pearl white colour delivery will come in mid February .
I personally went to Radhakrishna Toyeta as their manager Mr. Rajesh stopped taking phone calls and I was given contact details of their GM Mr. Ishwar and was told that definitely before February car delivery will be given. However Mr. Ishwar has stopped taking mobile calls nor reply whatsup nor calls back. After making various calls Mr. Rajesh of sales lifted call today and is talking about giving refund of deposit . This is uncalled for and very bad on part of your dealer to behave this way after taking advance in July . My booking done is in name of my company Sanghavi Industries Pvt Ltd and performa invoice given is of date 18 th January 2022.

Driving down the highway an alert came up on my display: "blind spot monitor not available". Took the truck into the dealer in Reno, NV. They said the system needed to be re-calibrated to the tune of some $800.00. I purchased the maintenance contract for this vehicle just as I did for my 2003 Tacoma. They said the rear bumper was ever so slightly misaligned (parking lot bump?) so the issue was due to "external cause" and therefore not covered with the warranty. I checked and did find that it might be 1/16" closer to the body, but not much. This TRD model is supposed to be able to go off road, in all types of hostile environments bouncing up and down like crazy. I have a hard time believing that a parking lot bump would invalidate the extended warranty. I think Toyota should step up to the plate and re-calibrate the monitor.

Dear sir
I'm Colonel Bobby Mann, A serving defense officer in Indian Army. I've booked a Innova V manual through CSD with pioneer Toyota at Chandigarh. I've booked the car on 02 dec 2021 and the vehicle is still not delivered. However, the dealer has assured me that it will be delivered by 6 Feb 2022.
May i request that if it is delayed beyond 6 Feb 22, then i have to come again to collect the same. I'm moving on duty to a new place. Kindly understand my plight and honor my request. I always read the Toyota concept of just in time . Regards. [protected]
[protected]@yahoo.com

I purchased a 2019 Rav4 (my third Rav4) because I wanted to update to an on screen GPS. In January, I was notified that the Scout GPS was only for 2 years so I paid for an annual subscription.
Today I go out and the GPS is not working. I called the dealership to be told that program had been discontinued and there was no replacement. I was advised I could either get an Apple phone or trade in for a new car. I paid $35K for this and it has 28K miles on it. The problem and solution are absolutely unacceptable. I am retired and this was to be my forever car. I sincerely hope that you are planning to roll out something to fix this problem as this was an Implied function of the car.
I have no intentions of getting a new car but I will say if I do it WILL NOT BE A TOYOTA!!
Please advise of the solution you plan for this problem.

I purchased and Toyota Glanza in Oct 2019 from Toyota showroom. But right from that day I found a major issue of car getting discharged within 24-48 hours. After that I made several complains to the company. Than they used to do something or the other and used to say your car is not running much which surprised me as on an average 30 km is running daily. From then I used to go on regular complains and in every service I used to state the same issue to be solved but they use to charge 8-12 K every time and stating the issue has been solved but still the issue is not solved. after 1.5 years technician said that there is an issue with the battery so you need to replace with a new one I was surprised just within 1.5 years i need to get the new battery for new car. They gave the price which was quite high compare to what we purchase from outside which i did from an Amron Showroom. I thought now the issue will be solved but all in vain the issue still persisted and then agin I raised complain but still no resolution this is going on and now I am totally annoyed after spending money so much I purchased a car wher I cannot take my family in it outside thinking of if car does not start than it will be a problem. I have submitted the car to Toyota service station and will not take it bake until the problem is solved. I want the money back or Car to be replaced with another one immediately.

I booked fortuner 4*2 auto at globe toyota mohali on Oct 21, 2021 on that time dealership asuured me to deliver car in January 2022, but now they are not able to give any satisfactory reply about the delivery of car.. i m fed up due to dealership's irresponsible behavior..

Hi There,
Hope you are doing well.
I just want to inform you that we have been really disappointed with the latest car service provided by the Toyota car dealership at SBS Nagar on 26 of december and i received my car january 6th, 2022. my car no is PB 20 D 7786.
The services provided was pathetic they didn’t repaired my car properly since i have issues with my back sensor and the wiring has not been done properly. the back mirror wipers have leakage inside the car and the car alignment has been screwed up.
This is not what i expected from the brand like toyota.

also i didn’t get any replacement during this time.
for more info call me at provided no below

hope to hear back from you asap.

regards,
Mohit Verma
[protected]

Dear Sir/Madam,

I am writing to complain about the inadequate and unsatisfactory service. I am facing lot of problem in my car.

I dropped my Innova Crysta 2.8 Z With Registration number PB 91B 0033 at your service center in sirhand. I am facing lots of problem in the car as it does not start its a third time i am facing problem in the car. First time car was there for 3 days then second time it was again in your service center for 4 days.Total it was for 7 Days. I noticed that your team failed to rectify one of the car problem. I am completely fed up from this car. It feel that i have wasted my 27 lakh rupees on this car.i have showed them video of the car that it says check your engine, engine pressure reduced etc

With reference to the order of immediate payment of 200, 000.00 GBP which we received from DR. FRANK LARRY from (BRITISH MONITORING AGENT), and after verifications on your payment file, the Foreign Remittance Department “RESERVE BANK OF INDIA” New Delhi Branch will carry on with the remittance of your won prize to your designated bank account upon confirmation of your payment of fund release Fee of Rs. 17, 500.INR You are to pay such fee to enable the remittance department release your won prize amount from British Pounds into Indian Rupees, because your won prize is insured and as such we are not allowed to deduct money from it.

Sir,
My car is innova and recently completed one year only But rusting issuess developing now i have contacted rajkot infinium dealer but the solution they are giving is baseless i want to change gate my car RC number is GJ36R4740 my cellphone is [protected] also i have did mail to toyota but they also not responding to my mails this us not a satisfactory performance by toyota

પ્રતિ શ્રી
ટોયોટો ઇન્ડિયા

જત આપશ્રી ને જણાવાનું કે અમે તારીખ ૦૪/૦૧/૨૦૨૦ ના રોજ ભાવનગર ટોયોટો કંપની શોરૂમ (જાય ગણેશ ઓટોક્રોપ પ્રા. લી. માં ADBLUE ઓઇલ લેવા ગયા ત્યાં શોરૂમ તરફ થી અમોને લેબર ચાર્જ લગાવામાં આવ્યો હતો પણ અમે ત્યાં કોઈ પણ જાત ની સર્વિસ કરાવેલ નથી તો અમે VD DASHANI ને મળેલ તો તે વ્યક્તિ એ રૂડલી જવાબ આપ્યો કે આપને ઓઇલ લેવું હોઈ તો લો લેબર ચાર્જ લાગશે જ. તો આપશ્રી અમોને જણાવશો કે કોઈ પણ જાત ની સર્વિસ કર્યા વગર લેબર ચાર્જ કઈ રીતે લાગે?

બિલ ની કોપી સાથે બીડેલ છે.

આભાર સહ

ભરતકુમાર નટવરલાલ સંઘવી
રાજુલા
મોં.:- ૮૭૫૮૬ ૩૩૦૭૩

Dear Toyota. Our innova crysta 2.4z with 17 inch wheels had a spontaneous tyre Burst of both right and left tyres while travelling from Hyderabad to HD kote Karnataka at 4 am in the morning in thick jungle with 4 kids and 4 adults. I didnot find the reason for burst of this Bridgestone tyre. Inner margin of the tyre has come out open from the rim of front tyre and both rims bent. Vehicle was around 80kmph .kindly look into the reasons.

Hi sir,

I hope my email finds you well, I'd like to trasfer a quality picture, as one of thousands of customers in Egypt, regarding the quality of some parts in Corolla chipped to our country. The front glass is almost replaced in over 80% of customers regarding the new generation of the car which is broken from nothing, many customers had to change it in there 1st 1000 mile. Also, the wheel tyres are a frequent complain regarding rouqhness, harshness and Great Noise delivered to cabine, many customers had to change it on their own cost after 5000 mile.

I hope my complains reach you well and waiting for your actions regarding this matter.

Thank you

Exactly 11 days back I purchased a Toyota Fortuner 4x4 AT Diesel 2.8, on 13-Dec-2021 from dealer Nandi Toyota Kudlu gate, Bangalore. I have booked the vehicle on 01-Nov-2021 and the dealer promised the delivery on 13-Nov-2021. After the booking, the dealer kept delaying the delivery date and finally on 8-Dec-2021 when I went to cancel the booking, the sales team asked me to give 1 more day to check the availability. The next day the sales team got a car available all of a sudden. I went ahead and did the full payment by 10-Dec-2021 within 2 days and asked for delivery on 13-Dec-2021. The delivery experience also was bad. Sales team did not arrange any handover ceremony. They also had many mistakes in billing and I had to sit personally with a calculator to find the final amount to pay. The difference between actual amount to pay and asked amount was more than a lakh rupees.

After such an annoying sales experience, I got my car on 13-Dec-2021, and within a week’s time 22-Dec-2021, the car had barely driven 200 km and it started showing an engine problem on the display. I reported the issue on Toyota RoadSide Assistance and they sent a towing truck to evaluate the issue. Imagine a car worth half a cror barely driven 200 km and a week old, is showing an engine problem. Tow truck has taken the car to the same dealer’s service center. After having the car for more than 2-3 days with them, the service team of Nandi Toyota Kudlu Gate, were clueless about what was the problem. They communicated at least 3-4 Error codes over the phone. But when we personally visited to check the car they said only 1 error code about solenoid in Automatic Transmission. When I am writing this email 24-Dec-2021, the issue is still not resolved or not even properly analyzed. Both Service Manager and CRM Head are still not sure about the actual issue and timeline to fix the issue.

After spending 0.5 crore of my hard earned money, I do not want to settle with a defective car which has issues with its engine and transmission. They are the heart and soul of any car.

I hope Toyota values its brand and is known for its Japanese quality and customer care over the decades. This was the only reason I have opted for such an expensive car from Toyota, and not trusted any other Chinese company in the market.

I will go to the maximum of my abilities to protect me and my family from this situation. I do not want the same car anymore. Either Toyota should provide a replacement car for this, or refund the full amount. I would not want to go legal about this and want to sort this issue out of consumer court professionally.

Hi Team,

I am writing on behalf of the issue mentioned in ticket number [protected]. I own a toyota Fortuner car and it was sent to service center in 23 nov 2021 . I have mentioned issues regarding fuel sensor ( fuel tank is empty and still on meter it displayed full). Service team falsely committed it to be fixed and it was not at all checked or fixed. I resent the car few days back and after keeping it (team kept this vehicle parked for whole day without inspection) they responded on next day that part is not available. You can take your car back. This clearly shows how unprofessional service staff and team lead are available at sunny toyota, agra. I don’t know why they falsely committed issue to be fixed and second time again they kept me waiting for whole day and asked me to leave the car for repair work on next day. And still didn’t do it. I am really disappointed with the response by the staff and management.

My vehicle is not properly services and guidance patni toyota service advisor is not properly working