Toyota Complaints & Reviews

Dear Sir/Madam,
Our Toyota INNOVA bearing licence plate:TS08ET0777 has been sent to one of your servicing centers ( Harsha Toyota, L.B Nagar, Hyderabad) for service and their service has been pathetic. Our car was given there three times in the past three months and there's a new issue with the car every time.Is it that the staff there is just extracting money which was never needed in the first place. Our car hasn't travelled 100 kms since the last service and there's already an issue with the AC working on it's own regardless of the engine being on or off. The car doors are automatically unlocked and there's a highlight showing engine, ABS, brake override malfunction and danger symbols. How many times do you people expect us to give it to servicing in a single month? And who's responsible if I was in the outskirts of the city and the car broke down in the middle? Take action against them and reach us at PH NO:[protected].

I am facing oil draining problem in my car. I have given it for service in annamalis toyota virudhunagar. They are not able to find out the solution. They are harassing to the core. I am not able to find the solution till now.

Ihave purchase new car innova crysta fully automatic topend model from your distributor from chennai Harsha Motors my vehicle no TN04AB 0786.
Ihave given my car for 1st year free service and i had given complaint about what service to be done it is been 15 Days past and i have not got my car from the distributors and when i call them their is no response that when they r delivering our car.
so it is request that pls look into these and take the necessary action
Regards
Huzefa
[protected]

I had purchased my car etios liva Gj-01-HV-3850 on 22/02/2018 from infinium Toyota Ahemdabad. The car is under three years warranty. I had faced problem in engine for oil consumption at 25, 000 kilometers so as per delar guidance I was follow up their advice and top up engine oil which done by delar. After 30, 000 k. M the oil consumption problem was countined which was checked by car delar. I am shocked becuse Toyota is famous for world class car engine. Than delar told me your car is in warranty so company will repair it because it's manufacturing fault in engine. I agreed because as per ndian law in car engine warranty it will be repaired only. I appreciate effort of company about my car engine problem. But after repaired it they didn't agreed with my small condition which is extended warranty of car engine at least two years more because I have faced engine problem in new car. Delar said your extended warranty request is not accepted by company. I have already mail to company but they can't give reply. So I'm request to company to accept my extended warranty of car engine atlest two years more because it's company manufacturing fault in engine.

I was and am a proud owner of Toyota etios car. purchased a brand new one in late 2012..

Off late lot of complaint have started popping up. my vehicle jyet crosed 50, 000km. last week also vehicle got stopped while driving home late night.. Tried for break down number..but went in vain as no one picked my call...

Next day gave the car for servicjng at Nippon toyota.. Told that fuel injector 2 and 4 is very weak... A toyota vehicle which has rum only 50000 km getting 2 injectors weak is something a manufacturing defect. The same was endorsed by my friend who was referred toyota innova by me..

Request your immediate intervention on the matter

Hareesh.N
Mob [protected]

I have a 2016 Toyota Camry. About a year and a half ago it started making a slight pop sound in the roof when I would make right turns over a curb (like entering my driveway) occasionally. This past summer it started becoming more frequent and much louder. I called Scott Clark Toyota in Charlotte, NC to report it in September 2020. I started looking online and there is a TSB for this problem (TS-B[protected]. When I was talking took my car in last week to Scott Clark Toyota for my 45, 000 mile checkup, my service advisor said this was only covered by Toyota under the 3/36, 000 warranty and related a story about fixing another ladies car under her insurance that had the same problem after it had a rear end collision, the repair cost $2000. I told him that was not a small repair and I was disappointed that a company like Toyota would not cover a structural problem and that if I traded my car in it certainly would not be for another Toyota. Instead of trying to make any amends about the problem he said that was fine, he drove a Chevy. So is Toyota ignoring this know problem because it is a structural issue and not a safety issue?

Dawn Perry

I had bought a innova crysta in 2016 when it was launched and within 5 years the company has given me a report that all my alloy wheels are out and needs to be replaced with new ones. my point is that i have not used the vehicle rougly and have been maintaining in lakozy toyota malad. now even if i change all the alloys what gurantee i have that it will not be damaged again

HITESH
[protected]

My Innova Crysta no MH20EE1792 (Aurangabad)
Just on 50k running I encumbered with the issue of the ABS sensor failed recently. The cost of the part is INR 15030/- and I have bear it. I had a heated argument with the Sharayu Toyota Dealer in Auranangabad and they did not give any proper explanation neither a proper report of the same. Only they gave a feedback that due to short circuit it has failed.I request you to kindly take up the matter with the people here and get back to me. I am looking for a compensation for the cost from the Toyota Kirloskar.
Regards
Ashish K Mishra

Dear Toyota team,

This is to inform you that I am facing a issue of water leaking from roof. I am on holiday travel for enjoying my holidays to uttarakhand but got such a bad experience of Toyota crysta. I am stuck up completely in Dehradun. Can't move to the hills now
My car number is
GJ 01 RX 2353
Not expected such type of manufacturing fault from Toyota.
Regards,
S S Dev
[protected]

ADARSH R ([protected])
This grievance is regarding the poor material quality of door Handle on the driver of my Land cruiser that I bought on the year 2017 and it has done only 19000 kilometer and material quality of Not just the Handle but entirely is very doubtful and i have no surety of the entire cars build quality as I owned many other exotic cars in India, And outside the country but have not encountered with these type of poor material quality as it was very disappointing to know this came out from very successful brand like yours i have also purchased 5 year extended warranty and its being rejected by toyota would like to know the explanation awaiting for a immediate reply ...
I have also attached picture of your defective material

Dear sir,
i kindly request you to pay your valuable attention for my vehicle servicing complaint at Wasan Toyoata, Nasik. Maharastra.
today my Innova car's 50000 km servicing not done properly. I am very much disappointed with the delers & its service centre taem. Today i had handeed over the my innova car to Mr. Sandip Patil, service executive of Wasan Toyota, Nasik for 5000km servicing @ 10.30 AM . The service executive, Mr. patil, asked me the that what work will be excuted in the service. Out of todays 54 vehicle in their todays scedule for service, i had completed my car servicing within 2.30 hrs, which found that he had not done the servicing & all the mentioned work done properly except washing. cleaningg was not also done.
Also AC cleaning work was not done 100%, also engine oil not changed, but all this things already billed.
Its very shameful thing for the brand like toyota, So i kindly request you to to look into the mnatter seriously. its very prideless matter.
i hope positive action from your end at the earliest .
Yours truly
Dnyaneshwar Sonawane,
Nasik.
Contact. no. [protected].

Being a customer of Toyota since 2006, till date experience was better and now had a issue with air conditioning cooling which the air blowing was perfect and in cooling had a issue. Went to udupi showroom and cleared the doubts, they said there might be a chance of gas leakage which they have to open the dash and check. So we were OK of it and gave the vehicle for service. Running was 102000 km 7.5 years old. Their estimation was within 2 to 4 thousand rupees. And got a call from them in same day of service which that told they have entirely open the air conditioning stuff and the main coolent is damaged and will charge total of 20, 000 RS. We told no need which was very expensive for silly... And told them to to fix the stuff which they checked. Which was about 6000 rain only for dismantling.
Not happy with them... Cuz they had to inform us before that... Which if there is damage that will cost us that much. We didn't have any option, which was again the expense...and told to operate.
Not happy and never recommend this product or company to others...
And service charges are hiking day by day for innova. Running of just 1 lakh car how it is possible tht the AC is not cooling and showroom which didn't inform that only for dismantle will cost above their saying.

United Toyota udupi ...customer is not satisfied.

Sir,
I purchased one INNOVA CRYSTA 2.8G 8S (DIESEL) during December 2018. It is under extended Warranty also. Now the problem is whenever the brakes are applied at a certain speed, the steering is wobbling. Last month during servicing this was pointed out. We were told that several other vehicles have the same complaint and it would be rectified. As per my knowledge the drum was cut and adjusted. At that time it seemed to be OK. But now after going on Highway on a long drive the defect has come out again.
Now I request you to recall all such vehicles and rectify them immediately by replacing the defective unit completely .
My vehicle detail:
Year of Manufacture: 12/2018
Chassis Number: MBJJASEM[protected]
Engine Number: 1GDA262224
Purchased from: Radhakrishna Toyota, Secunderabad, Telangana.

An early action is requested.

Regards
MSR MOORTHY

As it is Advertised by Toyota authorities Saying JOY OF OWNING A TOYOTA Vehicle BUT I HOPE U Need to Change the Title Saying Sadness of Owning A Toyota Vehicle. Because Whom Ever I Ask How’s Your CRYSTA doing they say ITS THE FAULTY VEHICLE WHICH BEEN Promoted to INDIAN CUSTOMERS Without a Proper TRIALS ON INDIAN ROADS. IT DOESNT SUIT TO INDIAN ROADS. As most of customers mistakenly purchases the vehicle by seeing INNOVA"s goodwill. But its nowhere in comparison with ur OLD INNOVA. Coming to my story Shoulder of one side of the tread wears more than the remaining tread surface for only 7700 kms all my vehicle tyres have GONE. I never expected this from TOYOTA, U have lost FAITH & TRUST, Hope You will recall all CRYSTA Vehicles and Rectify the Problem. KINDLY JUSTIFY YOUR CUSTOME, NOW I REALLY UNSATISFIED WITH TOYOTA INNOVA CRYSTA 😔

Iam waiting inthe showroom for 3 hrs for my car service service advisor did not take my car

I received this mail so please let me know whether it is true or false.

TOYOTA
Great Burgh Heath, Epsom
KT18 5UX, United Kingdom
Tel: [protected].

Dear Lucky Winner,
This letter is to officially inform you that your email id has been shortlisted among other lucky email ids in the gift section of this year edition of Toyota Motor Company promo 2020.

This program is carried out yearly and the mode of winning selection is an electronic mail ballot system from each region of the world (America, Europe, Africa Australia and Asia).

Sequel to this, you have won a brand New Toyota Corolla Car, and cash prize of £500, 000.00 (Five Hundred Thousand Pound Sterling).
Send Your Details to Company Email Id: [protected]@outlook.com

FILL THE FORM BELOW.
1: Name:
2: Full Address:
3: Mobile Number:
4: Nationality:
5: Age:
6: Sex:
7: Country of Residence:
8: Occupation:

Congratulations once again for being our lucky winner in our 2020 Award promotion.

Dear
Myself Lalit Mann I have a Toyota fortuner (DL10CH9688) car of Toyota . In March 2019 I renewed my insurance of same car by Galaxy Toyota Showroom located in Moti Nagar Delhi INDIA . The Amount finalised by insurance team of Galaxy Toyota was Rs.67500 by mistake I transfered the amount of Rs. 75000 . They said we will revert your money with in 7 days but today is 24th of December 2020 still I did not get my money back and they are not taking this on priority basis.

I request you to take some strict action on insurance team and cheap dealer who are spoiling TOYOTA name in such deals ..

Lalit Mann

[protected]
[protected]

DL10CH 9688

Hello,
Megha Mahajan owner of innova crysta2018 model DL3CCP3688.
I applied for hsrp no. Plate and sticker. And since 21st dec till now specially today on 23rd dec I've made more than 30 calls to toyota moti nagar service center for its status and confirmation for service. However every time I was diverted to a new personal or service center department where no one is having information and gives me another no.
I've contacted following numbers numerous times today but every time I was given a new number or same number to get further information related to hsrp no. Plate and sticker.

[protected] galaxy toyota moti nagar
[protected] galaxy toyota service
[protected] mr.dn mishra reg. Dept.
[protected] yogesh
[protected] Kamal

In end I requested them to arrange a call back which I didn't receive.
My concern here is Is this the way toyota centers treats or should I say harass its customers?
They don't even have a simple no. Plate information in their database or they are incapable to retrieve the information for customers?

I'm seriously irritated and annoyed with the response I got from Toyota Moti nagar Delhi center.

Thanks for this bad treatment Toyota. I didn't expected this from such a word class organization.

-Megha
[protected]

My car (UK 06 AK 7333) was going for service in your Toyota's service center in Haldwani Uttarakhand.
Where the cover above the A / C button of my vehicle was removed.
We complained to the GM there but there was no hearing.

Please be asked to give the cover above the A / C button of my car as soon as possible.

On Wednesday 16th December, my Car DL 3C CN 0928 went for Service to Galaxy Toyota Service Station at Okhla Industrial Area, Delhi. One Dharm Singh spoke to me on behalf of Company and on inquiry about Fuel Sticker for my Etios Cross Car, purchased in 2017 and already has new required Number Plate since beginning, said only Fuel Sticker can't be applied and asked for and got Rs. 1000/- (one thousand) (in Company Account on which Service Charge was also paid separately) for both. He had said it will be done in 3 -4 days. Today when I contacted him and enquired the response was that to whom did you pay, who asked for and we don't do it etc. When reminded with proof he said he will enquire. Later on he said that it will take time etc. On persistence he said some Senior will speak to me. It may be noticed that my other Car from Ford got Blue Sticker only in 2 days against payment of Rs. 300/- only. Traffic Police is issuing Chalan of Rs. 5500/- (five thousand and five hundred) for not having Fuel Sticker on Car or any Receipt towards it's Application. I haven't received any Receipt either from the Service Station towards the Blue Sticker. Please look into it that Customers are not misled into paying more even for what is not required and timely action is taken. I am surprised to receive this kind of treatment. Please resolve asap.Thanks. Narendra Kumar, Car No. DL 3C CN 0928. Mail: [protected]@gmail.com Cell: [protected].